Behavioral Assessment Software Subscription
Closed Solicitation Posted
- Solicitation number
- 12330468_8_21_25
- Agency
-
Defense Health Agency
Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 611430 Professional and Management Development Training
- Place of performance
- Bethesda, Maryland 20889, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Health Agency is procuring an organization-wide software subscription for behavioral and cognitive assessments to support leadership development and team collaboration across all departments at Walter Reed National Military Medical Center (WRNMMC). The platform must provide validated behavioral science-based assessments covering both behavioral traits (such as personality and emotional intelligence) and cognitive capabilities (including aptitude and problem-solving skills), with the ability to store results, deliver immediate feedback, and generate actionable insights for organizational performance improvement. The software must be web-based with no local installation requirements, include administrative tools for assessment assignment and analysis, support group reporting functions, and maintain strict data protection protocols ensuring all generated data remains U.S. Government property. WRNMMC intends for select government personnel to obtain certification to internally administer and interpret assessments, and the agency is open to commercial off-the-shelf solutions comparable to Predictive Index, TTI Success Insights, DISC, or MBTI platforms. Quotes must be submitted by September 9, 2025, and should be emailed to both the contracting specialist and contracting officer as specified in the solicitation.
This opportunity is designated as a Total Small Business set-aside, restricting competition to qualified small business concerns. The contract will be performed at WRNMMC in Bethesda, Maryland, and falls under NAICS code 611430 for Professional and Management Development Training and PSC code DA10 for IT and Telecom Business Application Software as a Service. While specific award values or budget ranges are not disclosed in the solicitation, the requirement encompasses providing assessment capabilities for the entire WRNMMC organization across all departments. The solicitation does not identify any incumbent contractors or specify the exact number of personnel requiring certification, though it indicates that multiple government users will need to be trained and certified to administer the assessments internally. The contract appears to be structured as a subscription-based service model to support ongoing organizational development and strategic planning initiatives.
Notice text
2 versions
Update #2 · Latest ·
WRNMMC is seeking to procure an organization-wide software subscription for behavioral assessments that support both leadership and team members across all departments. The software must be capable of storing assessment results for future reference, providing immediate results, and delivering actionable insights to enhance leadership effectiveness, strengthen team collaboration, and improve overall organizational performance.
In accordance with the attached Statement of Work
PLEASE EMAIL QUOTES TO BOTH THE SPECIALIST AND THE CONTRACTING OFFICER
*****************************UPDATED INFORMATION****************************************
Industry Questions and Answers
Assessment Platform Type
- Are you specifically seeking a commercial off-the-shelf solution such as TTI Success Insights®, DISC, MBTI, or similar behavioral/cognitive assessments, or are you open to other validated assessment platforms?
WRNMMC is open to validated commercial off-the-shelf (COTS) solutions comparable to Predictive Index, TTI Success Insights®, DISC, or MBTI.
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- Do you require a platform that includes both behavioral (e.g., DISC, EQ) and cognitive (e.g., aptitude, problem-solving) assessments, or primarily one type?
The platform should ideally include both behavioral (personality, emotional intelligence, team style) and cognitive (aptitude, problem-solving, learning agility) assessment capabilities.
Certification & Administration
- Many behavioral assessments (such as DISC or MBTI) require certified practitioners for administration and debriefing. Do you intend for WRNMMC personnel to obtain certification to self-administer and interpret results, or do you anticipate contractor support for facilitation and interpretation?
WRNMMC intends for select government personnel to obtain certification in order to administer and interpret assessments internally
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- If certification is required, how many government users should be certified, and are there specific accreditation standards you want them trained under?
Approximately 3–5 WRNMMC personnel, trained under the accrediting standards of the chosen platform.
Licensing & Usage
- Should the platform license cover unlimited assessments annually, or will there be a set volume (e.g., a fixed number of assessment reports per year)?
The preferred licensing model is enterprise/unlimited annual use, ensuring flexibility across the workforce. If unlimited is not feasible, WRNMMC would require a volume-based option scalable to approximately 800 assessments per year.
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- Is the platform intended to be hosted on government systems for exclusive internal use, or are you open to vendor-hosted (cloud/SaaS) solutions with secure government access?
We are open to the optional platform. You can sow it as an option on your quote.
Integration & Deliverables
- Should the platform integrate with WRNMMC’s existing HR systems or workforce development tools? n/a
- Beyond assessment results, do you require reporting dashboards, analytics, or workforce trend insights to support strategic planning?
Desirable, but not required
Population & Application
- What is the estimated size of the workforce population expected to use the assessments?
Estimated covered workforce population: 8,000–10,000 personnel (active duty, civilian, and contractors).
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- Will the assessments be used for individual development, team alignment, leadership pipeline planning, or all of the above? Application will include all of the following:
Individual career and professional development, Team alignment and optimization, Leadership pipeline planning, and Organizational culture and engagement initiatives.
Security & Compliance
- Are there specific cybersecurity or data privacy requirements (e.g., FedRAMP, HIPAA, DoD IL4/5 compliance) the platform must meet given the WRNMMC environment?
n/a
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- Do you require data to be stored exclusively on U.S. servers?
n/a
- For the subject notice, may I ask the period of performance? Additionally, how many assessments does the government anticipate issuing using the acquired license each year? Lastly, does the government expect ONLY a quote or a full RFP response?
Period of Performance: Base year of 12 months, with up to 4 option years. Annual Assessment Volume: WRNMMC anticipates approximately 800 assessments annually, subject to program growth.
Update #1 ·
WRNMMC is seeking to procure an organization-wide software subscription for behavioral assessments that support both leadership and team members across all departments. The software must be capable of storing assessment results for future reference, providing immediate results, and delivering actionable insights to enhance leadership effectiveness, strengthen team collaboration, and improve overall organizational performance.
In accordance with the attached Statement of Work
PLEASE EMAIL QUOTES TO BOTH THE SPECIALIST AND THE CONTRACTING OFFICER
Files
| File | Type | Posted |
|---|---|---|
| SOW_Behavioral Assessment.pdf |
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