Base Telecommunications Services, Dover AFB
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- FA449726Q0010
- Agency
- Air Mobility Command Air Force, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 517111 Wired Telecommunications Carriers
- Place of performance
- Dover, Delaware 19901, United States
- Points of contact
-
- Charidy Coppes Vessels charidy.vessels@us.af.mil +15769982
- Justin Bordalo justin.bordalo@us.af.mil (302) 677-4978
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force Air Mobility Command at Dover Air Force Base is procuring comprehensive base telecommunications services, including operations and maintenance of the Base Telecommunications System (BTS) switch, call manager systems, hospital switch systems, and related infrastructure through an Indefinite Delivery Indefinite Quantity (IDIQ) contract. The contractor must provide 24/7 operations and maintenance services with a maximum of five minutes of downtime per month for the switching system, staffed with a minimum of seven full-time employees including two switch operators, four field technicians, and one on-site contract manager. All key personnel must maintain current DoDD 8570 IAT Level II Certification and current Avaya Call Manager training, and the contractor must be a Federally Authorized Avaya Partner. Quoters will be evaluated based on three primary factors: technical approach and plan (including transition plan, staffing plan, candidate qualifications, quality control plan, and continuity plan), past performance on similar contracts, and price, with all technical subfactors requiring acceptable ratings for award consideration. The questions response deadline is March 25, 2026, at 12:00 P.M. EST, and the quote response deadline is April 10, 2026, at 12:00 P.M. EST, with the ordering period running from May 1, 2026, through April 30, 2031.
The procurement is set-aside exclusively for Historically Underutilized Business Zone (HUBZone) Small Businesses, Service-Disabled Veteran-Owned Small Businesses (SDVOSB), and Women-Owned Small Businesses (WOSB), with NAICS code 517111 and a small business size standard of 1,500 employees. No incumbent contractor is identified in the solicitation documents, indicating this may be a new requirement or a re-competition opportunity. The contract includes two primary CLINs: CLIN 0001 for monthly maintenance of the BTS Switch Call Manager System and Hospital Switch at firm-fixed monthly prices for the 60-month performance period, and CLIN 0002 for work order support covering parts, equipment, labor, GPS/cable locate and mark services, and special projects priced from a detailed Parts/Equipment/Installation/Labor (PID) list compliant with Service Contract Act federal wage rates. Work performance includes cable location and marking services up to 120,000 feet per work order with GPS accuracy to 18 inches, preventive maintenance inspections on multiple facilities and systems, and emergency response services with two-hour maximum response time for emergency outages. Performance will occur at Dover Air Force Base, Delaware, located at 55 Loockerman Plaza, Dover, DE 19901.
Notice text
4 versions
Update #4 · Latest ·
Dover Air Force Base has a requirement for Base Telecommunication Services in accordance with Performance Work Statement (PWS), Attachment 1 Base Telecommunication Services PWS for a complete description of services.
- This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Quotes are being requested and a written solicitation will not be issued.
- This solicitation is being issued as a Request for Quote (RFQ).
- This solicitation document and incorporated provisions and clauses are those in effect through: Revolutionary Federal Acquisition Regulation Overhaul RFO 2/17/2026
Defense Federal Acquisition Regulation Change DFARS 11/10/2025
Air Force Federal Acquisition Change DAFFARS 10/16/2024
This acquisition is set-aside for Historically Underutilized Business Zone (HUBZone) Small Business; Service-Disabled Veteran-Owned Small Business (SDVOSB); and Women-Owned Small Business (WOSB) Eligible Under WOSB Program Set-Aside.
- The North American Industry Size Classification System (NAICS) code associated with this requirement is 517111 and the Small Business Size Standard associated with this NAICS is 1,5000 employees.
- The Provisions and clauses listed within this document and Attachment 3- Provisions and Clauses apply to this acquisition and can be viewed through internet access at https://www.acquisition.gov.
- A site visit will not be conducted.
The Government intends to award an Indefinite Delivery Indefinite Quantity (IDIQ) contract to satisfy this requirement. This requirement is being solicited as a Request for Quotation (RFQ); submission of a quote does not guarantee receipt of award.
Point(s) of Contact:
Contract Specialist:
SSgt Justin Bordalo / justin.bordalo@us.af.mil / 302-677-4978
Contracting Officer: Ms. Charidy Coppes-Vessels / charidy.vessels@us.af.mil / 302 677-6722
PKB ORG BOX: 436cons.pkb.org@us.af.mil
** Please send all communications to all parties listed above**
***Please see AMENDMENT 0001 posted 4/3/2026 for most accurate information. (Updated CLIN Structure, Questions and Answers attached as Attachment 6, Updated PWS, Updated PID LList Ordering Period extended, and Quote due date extension) ****
****** Clarifications *********
DoDD 8570 IAT Level II Certification is the only mandatory certification required at submission.
Question 56: All personnel are deemed to be key personnel.
******Please see AMENDMENT 0002 posted on 4/6/2026 for the most up to date information. (Removed Resume requirement, only certifications will need to be submitted).******
Update #3 ·
Dover Air Force Base has a requirement for Base Telecommunication Services in accordance with Performance Work Statement (PWS), Attachment 1 Base Telecommunication Services PWS for a complete description of services.
- This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Quotes are being requested and a written solicitation will not be issued.
- This solicitation is being issued as a Request for Quote (RFQ).
- This solicitation document and incorporated provisions and clauses are those in effect through: Revolutionary Federal Acquisition Regulation Overhaul RFO 2/17/2026
Defense Federal Acquisition Regulation Change DFARS 11/10/2025
Air Force Federal Acquisition Change DAFFARS 10/16/2024
This acquisition is set-aside for Historically Underutilized Business Zone (HUBZone) Small Business; Service-Disabled Veteran-Owned Small Business (SDVOSB); and Women-Owned Small Business (WOSB) Eligible Under WOSB Program Set-Aside.
- The North American Industry Size Classification System (NAICS) code associated with this requirement is 517111 and the Small Business Size Standard associated with this NAICS is 1,5000 employees.
- The Provisions and clauses listed within this document and Attachment 3- Provisions and Clauses apply to this acquisition and can be viewed through internet access at https://www.acquisition.gov.
- A site visit will not be conducted.
The Government intends to award an Indefinite Delivery Indefinite Quantity (IDIQ) contract to satisfy this requirement. This requirement is being solicited as a Request for Quotation (RFQ); submission of a quote does not guarantee receipt of award.
Point(s) of Contact:
Contract Specialist:
SSgt Justin Bordalo / justin.bordalo@us.af.mil / 302-677-4978
Contracting Officer: Ms. Charidy Coppes-Vessels / charidy.vessels@us.af.mil / 302 677-6722
PKB ORG BOX: 436cons.pkb.org@us.af.mil
** Please send all communications to all parties listed above**
***Please see AMENDMENT 0001 posted 4/3/2026 for most accurate information. (Updated CLIN Structure, Questions and Answers attached as Attachment 6, Updated PWS, Updated PID LList Ordering Period extended, and Quote due date extension) ****
****** Clarifications Questions*********
Question 56: All personnel are deemed to be key personnel.
******Please see AMENDMENT 0002 posted on 4/6/2026 for the most up to date information. (Removed Resume requirement, only certifications will need to be submitted).******
Update #2 ·
Dover Air Force Base has a requirement for Base Telecommunication Services in accordance with Performance Work Statement (PWS), Attachment 1 Base Telecommunication Services PWS for a complete description of services.
- This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Quotes are being requested and a written solicitation will not be issued.
- This solicitation is being issued as a Request for Quote (RFQ).
- This solicitation document and incorporated provisions and clauses are those in effect through: Revolutionary Federal Acquisition Regulation Overhaul RFO 2/17/2026
Defense Federal Acquisition Regulation Change DFARS 11/10/2025
Air Force Federal Acquisition Change DAFFARS 10/16/2024
This acquisition is set-aside for Historically Underutilized Business Zone (HUBZone) Small Business; Service-Disabled Veteran-Owned Small Business (SDVOSB); and Women-Owned Small Business (WOSB) Eligible Under WOSB Program Set-Aside.
- The North American Industry Size Classification System (NAICS) code associated with this requirement is 517111 and the Small Business Size Standard associated with this NAICS is 1,5000 employees.
- The Provisions and clauses listed within this document and Attachment 3- Provisions and Clauses apply to this acquisition and can be viewed through internet access at https://www.acquisition.gov.
- A site visit will not be conducted.
The Government intends to award an Indefinite Delivery Indefinite Quantity (IDIQ) contract to satisfy this requirement. This requirement is being solicited as a Request for Quotation (RFQ); submission of a quote does not guarantee receipt of award.
Point(s) of Contact:
Contract Specialist:
SSgt Justin Bordalo / justin.bordalo@us.af.mil / 302-677-4978
Contracting Officer: Ms. Charidy Coppes-Vessels / charidy.vessels@us.af.mil / 302 677-6722
PKB ORG BOX: 436cons.pkb.org@us.af.mil
** Please send all communications to all parties listed above**
***Please see AMENDMENT 0001 posted 4/3/2026 for most accurate information. (Updated CLIN Structure, Questions and Answers attached as Attachment 6, Updated PWS, Updated PID LList Ordering Period extended, and Quote due date extension) ****
Update #1 ·
Dover Air Force Base has a requirement for Base Telecommunication Services in accordance with Performance Work Statement (PWS), Attachment 1 Base Telecommunication Services PWS for a complete description of services.
- This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Quotes are being requested and a written solicitation will not be issued.
- This solicitation is being issued as a Request for Quote (RFQ).
- This solicitation document and incorporated provisions and clauses are those in effect through: Revolutionary Federal Acquisition Regulation Overhaul RFO 2/17/2026
Defense Federal Acquisition Regulation Change DFARS 11/10/2025
Air Force Federal Acquisition Change DAFFARS 10/16/2024
This acquisition is set-aside for Historically Underutilized Business Zone (HUBZone) Small Business; Service-Disabled Veteran-Owned Small Business (SDVOSB); and Women-Owned Small Business (WOSB) Eligible Under WOSB Program Set-Aside.
- The North American Industry Size Classification System (NAICS) code associated with this requirement is 517111 and the Small Business Size Standard associated with this NAICS is 1,5000 employees.
- The Provisions and clauses listed within this document and Attachment 3- Provisions and Clauses apply to this acquisition and can be viewed through internet access at https://www.acquisition.gov.
- A site visit will not be conducted.
The Government intends to award an Indefinite Delivery Indefinite Quantity (IDIQ) contract to satisfy this requirement. This requirement is being solicited as a Request for Quotation (RFQ); submission of a quote does not guarantee receipt of award.
Point(s) of Contact:
Contract Specialist: Ms. Angela M. Nartowicz / angela.nartowicz.1@us.af.mil / 302-677-6757
SSgt Justin Bordalo / justin.bordalo@us.af.mil / 302-677-4978
Contracting Officer: Ms. Charidy Coppes-Vessels / charidy.vessels@us.af.mil / 302 677-6722
PKB ORG BOX: 436cons.pkb.org@us.af.mil
** Please send all communications to all parties listed above**
Attachments
| File | Type | Posted |
|---|---|---|
| Combo FA449726Q0010 BTS Amendement 0002.pdf | ||
| Combo FA4497-26-Q-0010 Amendment 0001 BTS.pdf | ||
| Attachement 6 - No. FA449726Q0010 Questions and Answers.pdf | ||
| Attachment 3 - Specification Sheet (PID) list Updated.xlsx | XLSX spreadsheet | |
| Attachment 1 Base Telecommunication Services PWS Corrections 4-26.pdf | ||
| Attachment 1 Base Telecommunication Services PWS.pdf | ||
| Attachment 2 DOVER Current Equipment.pdf | ||
| Attachment 3 Specification Sheet (PID) list.xlsx | XLSX spreadsheet | |
| Attachment 5 Wage Determination 2015-4217.pdf | ||
| Combo FA449726Q0010 BTS.pdf | ||
| Attachment 4 Provisions and Clauses 26Q0010.pdf |
Show all 11
Notice history
| Notice | Type | Posted |
|---|---|---|
| Base Telecommunications Services, Dover AFB | Award Notice | |
| Base Telecommunications Services, Dover AFB | Solicitation | |
| Base Telecommunications Services, Dover AFB | Pre-Solicitation |
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