Base Telecommunications Services, Dover AFB

The 436th Contracting Squadron at Dover Air Force Base, under the Department of the Air Force Air Mobility Command, is seeking small business contractors to provide comprehensive base telecommunications services and operations and maintenance (O&M) support. The contractor will be responsible for maintaining high-reliability voice, video, and data communications infrastructure, including an Avaya Local Session Controller (LSC) with Internet Exchange voicemail, Sonus Session Border Controllers, and associated outside and inside plant systems. Key requirements include ensuring 24/7 system availability with no more than five minutes of downtime per month, responding to emergency outages within two hours, completing routine work orders within ten duty days, maintaining approximately 450 manholes and multiple cable systems, and ensuring all personnel are certified (particularly Avaya Call Manager technicians). The solicitation is designated as a Total Small Business set-aside and requires respondents to provide their business size classification, small business socioeconomic status if applicable, and applicable NAICS codes. The sources sought announcement was posted on December 16, 2025, with responses due by January 5, 2026, and the Performance Work Statement was most recently updated on December 19, 2025.

This pre-solicitation notice represents a Total Small Business set-aside opportunity with no identified incumbent contractor information provided in the announcement. The contract covers telecommunications support for approximately 3,500 Avaya Communication Manager telephones distributed across 20 geographically separated areas at Dover AFB, supported by 20 media gateways. Specific deliverables include monthly preventive maintenance inspections, cable location and marking services, system cross-connect work, GPS data collection for communication features, and comprehensive operational record maintenance. The contractor must comply with strict security protocols, apply manufacturer patches, follow military unique deployment guidelines, and maintain detailed quality control and information management documentation. While no explicit award value or budget range is disclosed in this sources sought announcement, the scope and complexity of maintaining critical telecommunications infrastructure across a military installation suggests a substantial contract opportunity. Interested small business contractors are advised to review the updated December 19, 2025 Performance Work Statement for the most current technical specifications and performance standards.