Baltimore VAMC Wheelchair Van Transportation Services

The Department of Veterans Affairs Veterans Integrated Service Network 5 (VISN 5) is seeking contractors to provide non-emergent wheelchair van transportation services for the Baltimore VA Medical Center. Services must be available 24/7, including weekends and holidays, across Maryland, Virginia, and West Virginia, with transportation to multiple locations including the main Baltimore VAMC campus, Community-Based Outpatient Clinics, local airports, veterans' residences, and other VA facilities. Contractors must meet strict qualifications including providing clean, safe wheelchair vans, employing drivers with appropriate licensing and background checks, and adhering to comprehensive performance standards such as achieving 97% on-time pickups and maintaining incident reporting protocols. Additionally, contractors must utilize the VetRide Vendor Portal for trip requests and comply with COVID-19 safety protocols. The Pre-solicitation Notice was posted on November 5, 2025, with a due date of November 19, 2025, providing interested parties a two-week window to submit their information.

This opportunity carries no set-aside designation and does not identify any incumbent contractors in the available documentation. The contract is expected to serve over 57,000 veterans primarily in the Maryland and Washington area, with the ordering period running from award through 2030. While specific budget information is not disclosed in the Pre-solicitation Notice, the five-year contract duration combined with the large veteran population served suggests a significant contract value. The notice is classified under NAICS code 485991 (Special Needs Transportation) and PSC code V212 (Motor Passenger Transportation), indicating the specialized nature of the services required for this medical transportation contract.