Avaya Phone Switch Maintenance
Closed Solicitation Posted
A later notice was posted. The latest for this opportunity is the Limited / Sole Source Justification from . See the latest notice
- Solicitation number
- HT940625QAvay
- Agency
- Defense Health Agency Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- South Carolina 29902, United States
- Points of contact
-
- Lenore Y. Paseda lenore.y.paseda.civ@health.mil (301) 619-6159
- Erin Biser erin.l.biser.civ@health.mil (301) 402-9828
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Health Agency Contracting Activity - Healthcare Contracting Division - Southeast is issuing a sole source solicitation for LAN-LINE phone switch services, installation, and maintenance of an Avaya CM10.2 PBX System. The procurement is being conducted under FAR 6.302-1(c) as a sole source acquisition to Alliance Technology Group LLC, with the statutory authority citing only one responsible source capable of satisfying agency requirements. The contractor must configure and install all AVAYA Call Manager 10.2 PBX System components and provide tier 1 system maintenance with 24/7 coverage and 4-hour parts access for disaster recovery at the Navy Medical Readiness Training Command in Beaufort, SC. This is a combined synopsis/solicitation prepared under FAR Part 13 Simplified Acquisition Procedures with no separate written solicitation to be issued. Questions must be submitted by July 26, 2025 at 12:00 PM EST, with quotes due by July 30, 2025 at 12:00 PM EST to the designated contract specialist and contracting officer.
This procurement does not utilize any set-aside designations and is being awarded as a sole source contract to Alliance Technology Group LLC, located in Hanover, Maryland, which holds Diamond-level authorized Avaya reseller status. The contract structure includes a base year from September 30, 2025 through September 29, 2026, followed by four option years extending through September 29, 2030, and a final six-month option period ending March 31, 2031. The system will support 192 analog phones, 192 Digital Communication Protocol phones, multiple VOIP channels, and over 1,000 IP phones across three servers, with the infrastructure including 9 G450 units. Performance will occur primarily at the Navy Medical Readiness Training Command Naval Hospital in Beaufort, SC, with additional work at Marine Corps Air Station Beaufort and Marine Corps Recruit Depot Parris Island. The contract will be structured as a commercial, firm fixed price arrangement with no contract financing available, and the system upgrade is required to ensure compliance with Defense Health Agency and Defense Information Systems Agency requirements.
Notice text
Combined Synopsis
This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are not being requested and a written solicitation will not be issued.
The Defense Health Agency Contracting Activity - Healthcare Contracting Division – Southeast (DHACA- HCD- SE) intends to award a firm fixed price, sole source purchase order to Alliance Technology Group LLC located at 7010 Hi Tech Drive, Hanover, MD 21076, United States for LAN-LINE phone switch services, installation and maintenance of the Avaya CM10.2 PBX System. The statutory authority for the sole source procurement of these supplies and services is Federal Acquisition Regulation (FAR) 6.302-1 (c) – Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements. This notice is not a request for competitive proposals. However, the Government will consider all quotes received prior to the closing date and time of this solicitation. The solicitation number is HT940625QAvay. This announcement is issued as a Request for Quote (RFQ).
The Navy Medical Readiness Training Command (NMRTC) Beaufort, SC has a requirement for a follow-on contract for LAN-LINE phone switch services, installation and maintenance. The Contractor shall configure and install all components to AVAYA Call Manager 10.2 PBX System and provide tier 1 system maintenance with 24/7 coverage and 4-hour parts access for disaster recovery for the AVAYA CM10.2 PBX system. To include all system and equipment components outlined in the attached Performance Work Statement (Attachment A).
Contract Line-Item Structure (CLINS) See Attachment C for full CLIN Structure
Period of Performance:
Base Year 30 September 2025 – 29 September 2026
Option Year 1 30 September 2026 – 29 September 2027
Option Year 2 30 September 2027 – 29 September 2028
Option Year 3 30 September 2028 – 29 September 2029
Option Year 4 30 September 2029 – 29 September 2030
Option Year 5 30 September 2030 – 31 March 2031 (52.217-8 Option to Extend Service)
Place of Performance: Navy Medical Readiness Training Command (NMRTC) Naval Hospital, 1 Pinckney Blvd Beaufort, SC 29902.
Clauses and Provisions: See Attachment C
DPAS: This acquisition is rated under the Defense Priorities and Allocations System (DPAS) as: N/A
Contract Financing: The Government is contemplating a Commercial, Firm Fixed Price (FFP) Contract type for this requirement under the FAR Part 13 Simplified Acquisition Procedures (SAP). In accordance with FAR 32.003, contract financing cannot be provided for this acquisition.
Questions: Regarding this solicitation, questions shall be submitted via email to Contract Specialist, Erin L. Biser, email: erin.l.biser.civ@health.mil no later than 26 July 2025 by 12:00 pm., Eastern Standard Time. Please reference this solicitation number on your correspondence and in the Subject line of your email.
Offers shall be submitted to Contract Specialist, Erin L. Biser, email: erin.l.biser.civ@health.mil and Contracting Officer, Lenore Y. Paseda, email: lenore.y.paseda.civ@health.mil by 30 July 2025 by 12:00pm
Attachment A: Performance Work Statement
Attachment B: Authorized Reseller Agreement- Alliance Technology Group, LLC Sole Source Provider dated 29 May 2025
Attachment C: Combined Synopsis
Attachments
| File | Type | Posted |
|---|---|---|
| Attachment B- Authorized Reseller_Agreement.pdf | ||
| Attachment C- Combined Synopsis - Alliance Technology Group LLC.pdf | ||
| Attachment A- Performance Work Statement 16 JUL 25.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| Avaya Phone Switch Maintenance | Limited / Sole Source Justification | |
| Avaya Phone Switch Maintenance | Solicitation |
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