Avaya Maintenance FY26
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- HQ042326FE028
- Agency
-
Defense Finance and Accounting Service
Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- HQ042326FE028
- NAICS code
- 54151 Computer Systems Design and Related Services
- Place of performance
- United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Finance and Accounting Service (DFAS) issued this Limited/Sole Source Justification Notice on March 31, 2026, for the award of contract HQ042326FE028 to provide comprehensive Avaya maintenance and technical support services for the DFAS Enterprise Private Branch Exchange (PBX) system. The contract encompasses Tier I through Tier IV engineering support services for all installed Avaya PBX, ACD, CBA, and IVR telecommunications systems, along with supporting third-party products, delivered by Avaya-certified technicians at multiple DFAS locations. DFAS justified the sole source award to Avaya based on the proprietary and highly configured nature of the existing PBX infrastructure, determining that only Avaya possesses the specialized certification and expertise required to maintain system performance and prevent critical service disruptions to DFAS telecommunications and call center operations. Market research confirmed that no alternative sources can provide equivalent support services, and no interested competitors emerged during the acquisition process. The specific vendor name and contract value were redacted from the publicly available notice, and no quantifiable timeline or service volume metrics were disclosed in the justification documentation.
Notice text
The government will be provided Avaya certified technicians and technical support for all currently installed Avaya PBX, ACD, CBA, and IVR telecommunications systems as well as the third-party products that support those systems. The maintenance and on-site technical support will have specific tasks that will be performed by the contractor;
Awarded contract HQ042326FE028 to unknown vendor for unknown amount on 2026-03-27.
Files
| File | Type | Posted |
|---|---|---|
| B06_Redacted_JA1_Redacted.pdf |
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity