Automated Notification Recall System

The Department of the Air Force Space Command, on behalf of NORAD and USNORTHCOM (N&NC), is seeking to replace the annual maintenance and support services for its current Automated Notification and Recall System (ANRS) through this sources sought announcement. The procurement aims to replace legacy notification systems including a Motorola Vesta Communicator, Consortium III Conference system, and Desktop Alert Notifications, which are reaching end-of-life and losing DISA approval. The replacement system must consolidate these three existing systems while maintaining or enhancing current capabilities, ensuring interoperability with operational Command and Control (C2) systems and SECDEF-directed Mass Notification System roadmaps. The system is critical for maintaining near real-time situational awareness for Homeland Defense, Defense Support to Civilian Authorities, and internal dual-command alerting and recall missions across N&NC directorates, components, and inter-agency partners. The sources sought announcement requests detailed vendor information including company details, proposed NAICS codes, solution architecture, licensing models, migration approaches, technical support structures, and DISA certification status. All responses must be submitted via email to Contract Specialist Tiffany Harley and Contracting Officer Stephen Carr by Wednesday, August 6, 2025, at 10:00 AM Mountain Standard Time.

This opportunity does not utilize any set-aside designations and appears to be open to all qualified contractors. While no specific incumbent contractors are named in the documentation, preliminary research conducted by the government suggests CAPSOL Suites as a potential solution for the replacement system. The new system must support approximately 3,500 users and provide continuous 24x7x365 support capabilities. The replacement solution must ensure DISA compliance and seamlessly integrate with existing infrastructure while consolidating the functionality of the three legacy systems being replaced. No specific contract values or budget ranges are disclosed in this pre-solicitation phase, as this is a market research effort to identify capable vendors and gather industry input. The timeline indicates an immediate need for replacement given the end-of-life status of current systems and the loss of DISA approval for existing technologies.