ANRS_Sources Sought_30July.docx

Sources Sought Automated Notification and Recall System (ANRS)

THIS IS A SOURCES SOUGHT ANNOUNCEMENT ONLY

This notice DOES NOT constitute a Request for Proposal (RFP), Request for Quotation (RFQ), Invitation for Bid (IFB), or solicitation nor does it represent any commitment by the Government. Since this is a sources sought announcement, no evaluation letters and/or results will be issued to the respondents. No reimbursement will be made for any costs associated with providing information in response to this announcement. No telephone calls will be accepted requesting a bid package or solicitation. A solicitation does not presently exist. All responses shall comply with the criteria established in this document to be considered for review.

Purpose:

The 21st Contracting Squadron at Peterson Space Force Base (PSFB) is conducting market research to determine interest and capability of potential sources. This notice does not constitute a commitment by the Government. All information submitted in response to this announcement is voluntary, and the Government will not pay for information requested nor will it compensate any respondent for any cost incurred in developing information provided to the Government.

Background:

NORAD and USNORTHCOM (N&NC) need to replace their legacy Automated Notification and Recall System due to the impending end-of-life of the Motorola NXT Vesta Communicator and the loss of DISA approval for Desktop Alert. The replacement system must replicate the existing system's capabilities, achieve DISA compliance, offer long-term support, and seamlessly integrate with existing infrastructure, with preliminary research suggesting CAPSOL Suites as a potential solution. Vendors should offer a comprehensive replacement that addresses these requirements and ensures secure operation within the DoD network.

Description of Requirement:

N&NC have been operating on a legacy ANRS that has reached end-of-life status. The government is seeking industry input to identify optimal modernization strategies moving forward that ensure’ s DISA compliance across ANRS Systems.

1. Name, address, CAGE code, and POC for your company.

2. Specify your business type, does your company fall under any small business concerns? List all that apply. (small disadvantage business, 8(a) certified small, disadvantaged business, HUBZone small business, women-owned small business, veteran-owned small business, service-disabled veteran-owned small business)

3. Do you have a recommended NAICS for this requirement?

4. The government currently operates three separate systems to support NORAD’s Automated Notification and Recall system:

· Motorola Vesta Communicator remote hosted service (supporting 3,500 users) with unlimited call, messaging to government and non-government system equipment and 24x7x365 support desk services.

· Consortium III Conference system with 24x7x365 support desk services and ensure the Defense Information Systems Agency (DISA) Joint Interoperability Test Certification (JITC) for the exempted C-III server are not violated

· Desktop Alert Notifications with 24x7x365 support desk services Can you provide an integrated or alternative solution that would consolidate (if possible) these three systems while maintaining or enhancing current capabilities? Please describe how your proposed solution would address our operational requirements for automated notifications, conference capabilities, and desktop alerting in a unified platform.

5. If we move forward with multiple systems, do you anticipate we'll need a dedicated program manager to oversee integration and ensure everything operates smoothly together?

6. Describe your proposed solutions architecture. Is it cloud-based, on-premises, or hybrid? How does it compare to the legacy systems?

7. Is your solution based on per-user licensing, site licensing, subscription or another model?

8. What is your approach for migrating from the current Motorola Vesta, Consortium III, and Desktop Alert systems with minimal operational disruption?

9. What training would be required for administrators and end-users? Is this something you would provide?

10. Does your alternative solution require the installation of hardware?

11. What is the estimated timeline from contract award to full operational capability?

12. Does this effort require a site visit, or could it be accomplished virtually?

13. Does the proposed software come with provided support from the manufacturer?

14. Describe your technical support structure, including response times for critical issues.

15. Does your solution exist on a pre-priced contract such as an Indefinite Delivery Indefinite Quantity (IDIQ) or Government-Wide Acquisition Contract? If so, please provide the contract number, point of contact name/number, and managing agency (e.g., Air Force, DoD, GSA).

16. Do your proposed replacement system(s) hold current DISA certification and appear on the Defense Information Systems Agency's Approved Products List?

All responses shall be received by Wednesday, 6 August 2025 @ 10:00 AM Mountain Standard Time. Send responses via email to Contract Specialist, Tiffany Harley at tiffany.harley.2@spaceforce.mil and Contracting Officer, Stephen Carr, stephen.carr.12@spaceforce.mil.