Army HR Intelligent Engagement Platform
Closed Pre-Solicitation Posted
- Solicitation number
- W519TC25R2HRP
- Agency
-
ACC Rock Island
Army Contracting Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- Not on record
- PSC
- Not on record
- Place of performance
- Arlington, Virginia 22202, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Army Materiel Command Contracting Command Rock Island Arsenal is seeking solutions for an Army HR Intelligent Engagement Platform, a conversational AI system designed to provide 24/7 self-service human resources support for Army personnel. The platform must create a unified, secure interface that integrates with authoritative HR systems like IPPS-A through single sign-on capabilities and open APIs, enabling automated assistance for soldiers and civilian personnel across web, mobile, and Army-authorized environments. Key requirements include supporting 5-10 high-impact use cases at launch such as PCS processing and evaluation reports, implementing robust security measures with Common Access Card authentication, and providing comprehensive feedback and analytics capabilities while maintaining IL5+ security compliance. The government will evaluate submissions based on technical merits, compliance with Statement of Objectives requirements, offeror qualifications and capabilities, and records of solution integration in commercial and government marketplaces. Solution briefs are due by August 15, 2025 at 1700 Central Standard Time and must be submitted to the designated Army email address, with the procurement proceeding through a four-phase evaluation process that may include oral demonstrations and prototype development.
This opportunity carries no set-aside designation and will be open to all qualified contractors without incumbent information provided in the documentation. The platform is designed to serve approximately 1.1 million users across the Army enterprise, representing a significant scale requirement for any proposed solution. The government seeks to complete all development phases within a 12-month timeline, emphasizing rapid deployment and implementation of the intelligent engagement layer. The solicitation may result in either Federal Acquisition Regulation contracts or non-FAR agreements under Defense Commercial Solutions Opening, though specific contract values or budget ranges were not disclosed in the pre-solicitation materials. The multi-phase approach includes initial solution brief evaluation, potential oral demonstrations, prototype development using non-core system data, and final prototype testing with core systems including IPPS-A integration. The Army emphasizes preference for commercially viable solutions and explicitly restricts participation by resellers and academic research proposals.
Notice text
3 versions
Update #3 · Latest ·
********AMENDMENT 0002******
Based upon the the questions and answers the Government updated the Statement of Objectives and the Call for Solutions to be consistent with those responses. 15 August 2025 is still the submission deadline for all white papers.
END OF AMENDMENT 0002
********AMENDMENT 0001******
Submissions of the White Papers are now due on 15 August 2025. See the updated questions and answers as attached.
Note, All submissions shall be sent to usarmy.ria.acc.mbx.army-hr-intelligent-engagement-platform@army.mil for consideration.
END OF AMENDMENT 0001
NOTICE- Please Visit Army Open Solicitation to See the Call for solutions Enterprise_25-03
The current fragmented approach to Army HR service delivery at Tier 0 (self-service) across systems and commands results in inefficiencies, delays, and a suboptimal experience for Soldiers and civilian personnel. This concept proposes an intelligent engagement layer that provides a unified, secure, and user-friendly interface to enable the construction and alignment of various agents to access authoritative HR systems through Single Sign-On (SSO) and open APIs. This layer will empower agents to efficiently answer questions, update data, and resolve issues, leading to improved service delivery, reduced costs, and increased Soldier satisfaction. (SEE ATTACHMENT FOR FURTHER DETAILS)
Update #2 ·
********AMENDMENT 0001******
Submissions of the White Papers are now due on 15 August 2025. See the updated questions and answers as attached.
Note, All submissions shall be sent to usarmy.ria.acc.mbx.army-hr-intelligent-engagement-platform@army.mil for consideration.
END OF AMENDMENT 0001
NOTICE- Please Visit Army Open Solicitation to See the Call for solutions Enterprise_25-03
The current fragmented approach to Army HR service delivery at Tier 0 (self-service) across systems and commands results in inefficiencies, delays, and a suboptimal experience for Soldiers and civilian personnel. This concept proposes an intelligent engagement layer that provides a unified, secure, and user-friendly interface to enable the construction and alignment of various agents to access authoritative HR systems through Single Sign-On (SSO) and open APIs. This layer will empower agents to efficiently answer questions, update data, and resolve issues, leading to improved service delivery, reduced costs, and increased Soldier satisfaction. (SEE ATTACHMENT FOR FURTHER DETAILS)
Update #1 ·
NOTICE- Please Visit Army Open Solicitation to See the Call for solutions Enterprise_25-03
The current fragmented approach to Army HR service delivery at Tier 0 (self-service) across systems and commands results in inefficiencies, delays, and a suboptimal experience for Soldiers and civilian personnel. This concept proposes an intelligent engagement layer that provides a unified, secure, and user-friendly interface to enable the construction and alignment of various agents to access authoritative HR systems through Single Sign-On (SSO) and open APIs. This layer will empower agents to efficiently answer questions, update data, and resolve issues, leading to improved service delivery, reduced costs, and increased Soldier satisfaction. (SEE ATTACHMENT FOR FURTHER DETAILS)
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