Appliance Repair Services in Italy

The Army Contracting Command's 409th Contracting Support Brigade, Theater Contracting Center in Kaiserslautern, is issuing a pre-solicitation Request for Information and Sources Sought notice for appliance repair services in Italy to support the Installation Management Command (IMCOM), with capability statements due 2:00 PM CET, November 19, 2026. The notice reads No Set-Aside Used and states the requirement will be competed on an unrestricted basis. It is market research only, with no government obligation to award, no funds currently available, and no compensation for response costs. Services cover on-call repairs and management of repair parts and Common Standard Item Parts for U.S. and European specification ranges, refrigerators, freezers, dishwashers, washers, dryers, industrial washers and dryers, combination microwaves, and icemakers in Army Family Housing and Unaccompanied Personnel Housing. The RFI summary places work primarily at Government Furniture Management Offices in Italy, while the draft PWS covers AFH and UPH locations throughout Italy, with on-site repairs within a 150-kilometer radius and exchanges for appliances beyond it. The draft PWS requires ISO 9001:2015 certification, one-working-day response for critical appliances (ranges, refrigerators, freezers) and two working days for others, with same-day response for short-notice emergencies. Coverage runs 0730 to 1700 Monday through Friday, excluding local host nation holidays. The draft PWS also contains 19 performance objectives with 1 to 5 percent monthly payment deductions and 42 deliverables. The period of performance includes a one-month phase-in that is not separately priced, a three-month base, four twelve-month options, and one eight-month final option. The base-period labor rate starts at 65 EUR. The NAICS code is 811412 with a $19 million small business size standard, and the PSC is J072. Written questions are due by email to the Contracting Officer by 2:00 PM CET, November 10, 2026, with responses within five business days. Capability statements are limited to ten pages in Times New Roman at least 12 pitch, sent to israel.gutierrez1.civ@army.mil under RFI reference W564VK27QA00X.