American Sign Language & Cart Services

The Defense Logistics Agency Troop Support is seeking a contractor to provide Communication Access Real-Time Translation (CART) services and Sign Language Interpreter services on-site, off-site, and remotely to support deaf and hard of hearing employees. The solicitation (RFQ2025-Q-0036) requires certified interpreters registered with the National Registry of Interpreters for the Deaf and CART providers with a minimum of 3 years of experience and relevant certifications. The contract will be awarded as a firm-fixed price agreement with a 12-month base period and two 12-month option periods, totaling a potential 3-year duration. Evaluation criteria will be based equally on technical capability, price, and past performance, with an estimated requirement of 168 hours of sign language interpretation and 200 hours of CART services per period. Responses are due by February 18, 2025, at 8:00 AM ET, with a 2-hour minimum assignment requirement and provisions for travel costs.

The solicitation is an unrestricted contract opportunity located at the Defense Logistics Agency Troop Support facility in Philadelphia, Pennsylvania (ZIP 19111). The procurement falls under NAICS category 541930 for Translation and Interpretation Services and PSC category R608 for Administrative Support Translation and Interpreting. The contract is being pursued to ensure compliance with Title I of the Americans with Disabilities Act, which prohibits employment discrimination based on disability. While no specific set-aside designation is noted, the contract includes standard federal requirements for security clearances and background checks for contractor personnel. The total estimated service volume suggests a moderate-value contract focused on providing critical communication access services for deaf and hard of hearing employees within the Defense Logistics Agency.