Ambulance Services - Beckley VA Medical Center

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5 is seeking a contractor to provide comprehensive ambulance transportation services for the Beckley VA Medical Center in West Virginia. The procurement covers non-emergency ambulance services including Stretcher Transports, Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) services for veterans in southern West Virginia. The contractor must maintain 24/7 availability with the capability to handle up to four simultaneous transportation requests, one of which may require Critical Care Transport up to Tier III level. Key requirements include strict personnel qualifications, vehicle standards compliance, specific response time protocols, and utilization of VetRide Vendor Portal or VA-approved transportation software. The solicitation follows an unrestricted, firm-fixed-price structure with evaluation based on the lowest-evaluated price among offerors meeting technical requirements. Proposals are due by July 16, 2025, at 3:00 PM EST, with questions and responses handled through the standard procurement timeline.

This opportunity does not utilize any set-aside designations and is open to all qualified contractors. The contract structure is a 5-year Indefinite Delivery/Indefinite Quantity (IDIQ) arrangement with a minimum guaranteed amount of $1,000 and a maximum contract ceiling ranging from $17,500,000 to $26,906,000 depending on the amendment version. The contract will span five ordering periods from October 1, 2025, through September 30, 2030, with typical daily transport volumes ranging from 5-10 weekday trips. Services will be performed primarily in Beckley, West Virginia, covering transportation to VA medical centers, community-based outpatient clinics, non-VA medical facilities, and veterans' residences throughout southern West Virginia and potentially surrounding areas. The contractor will be responsible for patient welfare, incident reporting, and compliance with COVID-19 and other infectious disease protocols while serving the Beckley VA Medical Center and its associated healthcare facilities.