AFGSC Electronic Technical Order Client Device and Technical Library Sustainment
Closed Solicitation Posted
- Solicitation number
- FA680025R0002
- Agency
- Global Strike Command Air Force, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Barksdale AFB, Louisiana 71110, United States
- Points of contact
-
- Kate Bukowski katherine.bukowski.1@us.af.mil
- Capt Natalie Norlock natalie.norlock@us.af.mil (318) 456-3143
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force Global Strike Command is seeking a contractor to provide Electronic Technical Order Client Device and Technical Library Sustainment services across eight Air Force bases, including Barksdale, Minot, Whiteman, Dyes, Ellsworth, F.E. Warren, Malmstrom, and Vandenberg. The solicitation requires Functional System Administrators (FSAs) with CompTIA Security+ certification and either a BS in IT or three years of TCP/IP network experience. Contractors must maintain a facility security clearance at the "Secret" level and support approximately 550-600 laptops/tablets and 55-60 networked storage cabinets at each location. Technical acceptability and past performance will be evaluated nearly equally to price, with proposals due by March 6, 2025, at 1400 hours Central Time via DoD Safe. Questions can be submitted via email to natalie.norlock@us.af.mil by specific deadlines outlined in the solicitation.
This is a total small business set-aside contract under NAICS code 541519 with a size standard of $34 million, serving as a follow-on to the current contract FA680020F0007 held by Syneren Technologies Corporation, which expires on March 27, 2025. The period of performance includes a base year from March 28, 2025, to March 27, 2026, with four one-year option periods potentially extending the contract through March 27, 2030. While specific award values are not explicitly stated, the contract will cover comprehensive technical support services across multiple Air Force bases, including hardware/software configuration, maintenance, and technical order library management. Each base will require at least one FSA, with missile wing locations needing additional Technical Library Technician positions. The work will be performed primarily at the specified Air Force bases, with standard work hours of 0800-1700 local time and monthly reporting requirements to AFGSC/A4MQ.
Notice text
5 versions
Update #5 · Latest ·
AMENDMENT 05 CLAIRTY OF DUE DATE OF PROPOSALS AND PPQ
The solicitation has been amended to reflect the written solicitation attached of the proposal due date of 7 March 2025 at 1400 CENTRAL STANDARD TIME.
The due date for PPQ shall be the same day, however they shall be recived no later than 2359 central standard time on 7 March 2025, as our review process does not require them initially.
AMENDMENT 04 CLARITY OF NITACC FEE
In your submissions, if you do not have an existing contract vehicle that this contract could fall under, please set the NITACC Fee as $0. If you do have a contract vehicle (D contract) that this work could be a task order from, we request you submit the fee amount with your proposal.
NOTE: THIS FEE WILL NOT BE INCLUDED IN CALCULATING THE TOTAL EVALUATED PRICE FOR EACH OFFERER.
AMENDMENT 03 FOR PPQ UPDATE:
The PPQ has been reuploaded with the correct POC.
AMENDMENT 02 FOR PROPOSAL EXTENSION REQUEST:
Due to the delay on answer submitted questions but also concerns for a timely award, the proposal due date has been extended to Friday, 7 March, at 1400 central time.
AMENDMENT 01 FOR QUESTIONS RECIEVED 14 FEB:
Q1: On Page 8, Section 4.1, the RFP states that Functional System Administrator (FSA) must have 4.1.1. CompTIA Security+ certification. Q: Would CompTIA CYSA+ certification be acceptable in place of Comp TIA Security + certification?
A1: No, that certification isn’t acceptable for the AFNET
Q2: (Combined Solicitation, Page 5) - What is expected to be submitted as part of the Technical Acceptability Subfactor 1 - eTools Service Technician (FSA)? Does the Government expect resumes to be submitted to demonstrate capability? If so, how many resumes are required?
A2: Resumes aren’t expected please provide a plan for hiring qualified employees.
Q3: (Combined Solicitation, Page 5) - Technical Acceptability Subfactor 3 - CME Resume Certification. Are vendors only required to submit a signed Attachment 2 from the contractor staff in response to this subfactor as the requirements noted on Page 5 appear to be duplicated with the requirements of Subfactor 4 CME Management Plan/Phase In and Out?
A3: Yes, this provides proof there are interested qualified applicants.
Q4: (PWS Section 8) – Can the Government provide timeline for the phase-in and phase-out period?
A4: Due to the short timeline, the government will try for 2 weeks of overlap, however the contractor will not be peanolized if it is shorter.
Q5: (Combined Solicitation, Page 12) List of Attachments. Attachment 5: Past Performance Questionnaire is provided as part of the attachments for this solicitation, but no instructions are provided in C.2 or within the Basis of Contract Award, Page 7 of the RFQ. If PPQ’s are required, can the Government provide detailed instructions and the associated evaluation criteria?
A5: PPQ's will be evaluated for any non-compliance with the PWS they are associated with. If there is any, has the company corrected the issue in a timely manner or are they in the process of correctingly. Secondly, it will be considered as to who (government or contracctor) identified the discrepency. Any descrepency will negate any potential above satisfactory ratings as mentioned by the questionaire filer.
Q6: (Combined Solicitation, Page 3, C.2) PART II – PAST PERFORMANCE INFORMATION – Will the Government allow CPARS in lieu of PPQs?
A6: PPQ's reflect current work that hasn't been captured on completed CPARs. This information is necessary for the contracting officer to make an informed decision for award.
Q7: May we use CPARS instead of the Past Performance Questionnaire?
A7: Refer to A6.
This solicitation is a follow on to the current contract FA680020F0007 with Syneren Technologies Corporation that is set to expire on 27 March 2025. A sources sought was posted on sam.gov with the response date of 2 December, 2024 (FA680025R1001). Questions were submitted in response to the sources sought and their answers are attached to this solicitation. This total small business set aside solicitation, allows for further questions, by adding questions to the bottom of the attached sources sought Q and A Email questions by the specific deadline of the combined solicitation to natalie.norlock@us.af.mil. If submission of proposals can be accomplished through this system, please utilize it. DoD File Share, as specified in the combined synopsis, is a back up plan if emails would be too large and this system is not allowing submissions.
The work will require personnel at the follow locations:1. Barksdale AFB, 2. Minot AFB (to include their missile wing), 3. Whiteman AFB, 4. Dyes AFB, 5. Ellsworth AFB, 6. F.E. Warren AFB, 7. Malmstrom AFB, and 8. Vandenberg AFB
Update #4 ·
AMENDMENT 03 FOR PPQ UPDATE:
The PPQ has been reuploaded with the correct POC.
AMENDMENT 02 FOR PROPOSAL EXTENSION REQUEST:
Due to the delay on answer submitted questions but also concerns for a timely award, the proposal due date has been extended to Friday, 7 March, at 1400 central time.
AMENDMENT 01 FOR QUESTIONS RECIEVED 14 FEB:
Q1: On Page 8, Section 4.1, the RFP states that Functional System Administrator (FSA) must have 4.1.1. CompTIA Security+ certification. Q: Would CompTIA CYSA+ certification be acceptable in place of Comp TIA Security + certification?
A1: No, that certification isn’t acceptable for the AFNET
Q2: (Combined Solicitation, Page 5) - What is expected to be submitted as part of the Technical Acceptability Subfactor 1 - eTools Service Technician (FSA)? Does the Government expect resumes to be submitted to demonstrate capability? If so, how many resumes are required?
A2: Resumes aren’t expected please provide a plan for hiring qualified employees.
Q3: (Combined Solicitation, Page 5) - Technical Acceptability Subfactor 3 - CME Resume Certification. Are vendors only required to submit a signed Attachment 2 from the contractor staff in response to this subfactor as the requirements noted on Page 5 appear to be duplicated with the requirements of Subfactor 4 CME Management Plan/Phase In and Out?
A3: Yes, this provides proof there are interested qualified applicants.
Q4: (PWS Section 8) – Can the Government provide timeline for the phase-in and phase-out period?
A4: Due to the short timeline, the government will try for 2 weeks of overlap, however the contractor will not be peanolized if it is shorter.
Q5: (Combined Solicitation, Page 12) List of Attachments. Attachment 5: Past Performance Questionnaire is provided as part of the attachments for this solicitation, but no instructions are provided in C.2 or within the Basis of Contract Award, Page 7 of the RFQ. If PPQ’s are required, can the Government provide detailed instructions and the associated evaluation criteria?
A5: PPQ's will be evaluated for any non-compliance with the PWS they are associated with. If there is any, has the company corrected the issue in a timely manner or are they in the process of correctingly. Secondly, it will be considered as to who (government or contracctor) identified the discrepency. Any descrepency will negate any potential above satisfactory ratings as mentioned by the questionaire filer.
Q6: (Combined Solicitation, Page 3, C.2) PART II – PAST PERFORMANCE INFORMATION – Will the Government allow CPARS in lieu of PPQs?
A6: PPQ's reflect current work that hasn't been captured on completed CPARs. This information is necessary for the contracting officer to make an informed decision for award.
Q7: May we use CPARS instead of the Past Performance Questionnaire?
A7: Refer to A6.
This solicitation is a follow on to the current contract FA680020F0007 with Syneren Technologies Corporation that is set to expire on 27 March 2025. A sources sought was posted on sam.gov with the response date of 2 December, 2024 (FA680025R1001). Questions were submitted in response to the sources sought and their answers are attached to this solicitation. This total small business set aside solicitation, allows for further questions, by adding questions to the bottom of the attached sources sought Q and A Email questions by the specific deadline of the combined solicitation to natalie.norlock@us.af.mil. If submission of proposals can be accomplished through this system, please utilize it. DoD File Share, as specified in the combined synopsis, is a back up plan if emails would be too large and this system is not allowing submissions.
The work will require personnel at the follow locations:1. Barksdale AFB, 2. Minot AFB (to include their missile wing), 3. Whiteman AFB, 4. Dyes AFB, 5. Ellsworth AFB, 6. F.E. Warren AFB, 7. Malmstrom AFB, and 8. Vandenberg AFB
Update #3 ·
AMENDMENT 02 FOR PROPOSAL EXTENSION REQUEST:
Due to the delay on answer submitted questions but also concerns for a timely award, the proposal due date has been extended to Friday, 7 March, at 1400 central time.
AMENDMENT 01 FOR QUESTIONS RECIEVED 14 FEB:
Q1: On Page 8, Section 4.1, the RFP states that Functional System Administrator (FSA) must have 4.1.1. CompTIA Security+ certification. Q: Would CompTIA CYSA+ certification be acceptable in place of Comp TIA Security + certification?
A1: No, that certification isn’t acceptable for the AFNET
Q2: (Combined Solicitation, Page 5) - What is expected to be submitted as part of the Technical Acceptability Subfactor 1 - eTools Service Technician (FSA)? Does the Government expect resumes to be submitted to demonstrate capability? If so, how many resumes are required?
A2: Resumes aren’t expected please provide a plan for hiring qualified employees.
Q3: (Combined Solicitation, Page 5) - Technical Acceptability Subfactor 3 - CME Resume Certification. Are vendors only required to submit a signed Attachment 2 from the contractor staff in response to this subfactor as the requirements noted on Page 5 appear to be duplicated with the requirements of Subfactor 4 CME Management Plan/Phase In and Out?
A3: Yes, this provides proof there are interested qualified applicants.
Q4: (PWS Section 8) – Can the Government provide timeline for the phase-in and phase-out period?
A4: Due to the short timeline, the government will try for 2 weeks of overlap, however the contractor will not be peanolized if it is shorter.
Q5: (Combined Solicitation, Page 12) List of Attachments. Attachment 5: Past Performance Questionnaire is provided as part of the attachments for this solicitation, but no instructions are provided in C.2 or within the Basis of Contract Award, Page 7 of the RFQ. If PPQ’s are required, can the Government provide detailed instructions and the associated evaluation criteria?
A5: PPQ's will be evaluated for any non-compliance with the PWS they are associated with. If there is any, has the company corrected the issue in a timely manner or are they in the process of correctingly. Secondly, it will be considered as to who (government or contracctor) identified the discrepency. Any descrepency will negate any potential above satisfactory ratings as mentioned by the questionaire filer.
Q6: (Combined Solicitation, Page 3, C.2) PART II – PAST PERFORMANCE INFORMATION – Will the Government allow CPARS in lieu of PPQs?
A6: PPQ's reflect current work that hasn't been captured on completed CPARs. This information is necessary for the contracting officer to make an informed decision for award.
Q7: May we use CPARS instead of the Past Performance Questionnaire?
A7: Refer to A6.
This solicitation is a follow on to the current contract FA680020F0007 with Syneren Technologies Corporation that is set to expire on 27 March 2025. A sources sought was posted on sam.gov with the response date of 2 December, 2024 (FA680025R1001). Questions were submitted in response to the sources sought and their answers are attached to this solicitation. This total small business set aside solicitation, allows for further questions, by adding questions to the bottom of the attached sources sought Q and A Email questions by the specific deadline of the combined solicitation to natalie.norlock@us.af.mil. If submission of proposals can be accomplished through this system, please utilize it. DoD File Share, as specified in the combined synopsis, is a back up plan if emails would be too large and this system is not allowing submissions.
The work will require personnel at the follow locations:1. Barksdale AFB, 2. Minot AFB (to include their missile wing), 3. Whiteman AFB, 4. Dyes AFB, 5. Ellsworth AFB, 6. F.E. Warren AFB, 7. Malmstrom AFB, and 8. Vandenberg AFB
Update #2 ·
AMENDMENT 01 FOR QUESTIONS RECIEVED 14 FEB:
Q1: On Page 8, Section 4.1, the RFP states that Functional System Administrator (FSA) must have 4.1.1. CompTIA Security+ certification. Q: Would CompTIA CYSA+ certification be acceptable in place of Comp TIA Security + certification?
A1: No, that certification isn’t acceptable for the AFNET
Q2: (Combined Solicitation, Page 5) - What is expected to be submitted as part of the Technical Acceptability Subfactor 1 - eTools Service Technician (FSA)? Does the Government expect resumes to be submitted to demonstrate capability? If so, how many resumes are required?
A2: Resumes aren’t expected please provide a plan for hiring qualified employees.
Q3: (Combined Solicitation, Page 5) - Technical Acceptability Subfactor 3 - CME Resume Certification. Are vendors only required to submit a signed Attachment 2 from the contractor staff in response to this subfactor as the requirements noted on Page 5 appear to be duplicated with the requirements of Subfactor 4 CME Management Plan/Phase In and Out?
A3: Yes, this provides proof there are interested qualified applicants.
Q4: (PWS Section 8) – Can the Government provide timeline for the phase-in and phase-out period?
A4: Due to the short timeline, the government will try for 2 weeks of overlap, however the contractor will not be peanolized if it is shorter.
Q5: (Combined Solicitation, Page 12) List of Attachments. Attachment 5: Past Performance Questionnaire is provided as part of the attachments for this solicitation, but no instructions are provided in C.2 or within the Basis of Contract Award, Page 7 of the RFQ. If PPQ’s are required, can the Government provide detailed instructions and the associated evaluation criteria?
A5: PPQ's will be evaluated for any non-compliance with the PWS they are associated with. If there is any, has the company corrected the issue in a timely manner or are they in the process of correctingly. Secondly, it will be considered as to who (government or contracctor) identified the discrepency. Any descrepency will negate any potential above satisfactory ratings as mentioned by the questionaire filer.
Q6: (Combined Solicitation, Page 3, C.2) PART II – PAST PERFORMANCE INFORMATION – Will the Government allow CPARS in lieu of PPQs?
A6: PPQ's reflect current work that hasn't been captured on completed CPARs. This information is necessary for the contracting officer to make an informed decision for award.
Q7: May we use CPARS instead of the Past Performance Questionnaire?
A7: Refer to A6.
This solicitation is a follow on to the current contract FA680020F0007 with Syneren Technologies Corporation that is set to expire on 27 March 2025. A sources sought was posted on sam.gov with the response date of 2 December, 2024 (FA680025R1001). Questions were submitted in response to the sources sought and their answers are attached to this solicitation. This total small business set aside solicitation, allows for further questions, by adding questions to the bottom of the attached sources sought Q and A Email questions by the specific deadline of the combined solicitation to natalie.norlock@us.af.mil. If submission of proposals can be accomplished through this system, please utilize it. DoD File Share, as specified in the combined synopsis, is a back up plan if emails would be too large and this system is not allowing submissions.
The work will require personnel at the follow locations:1. Barksdale AFB, 2. Minot AFB (to include their missile wing), 3. Whiteman AFB, 4. Dyes AFB, 5. Ellsworth AFB, 6. F.E. Warren AFB, 7. Malmstrom AFB, and 8. Vandenberg AFB
Update #1 ·
This solicitation is a follow on to the current contract FA680020F0007 with Syneren Technologies Corporation that is set to expire on 27 March 2025. A sources sought was posted on sam.gov with the response date of 2 December, 2024 (FA680025R1001). Questions were submitted in response to the sources sought and their answers are attached to this solicitation. This total small business set aside solicitation, allows for further questions, by adding questions to the bottom of the attached sources sought Q and A Email questions by the specific deadline of the combined solicitation to natalie.norlock@us.af.mil. If submission of proposals can be accomplished through this system, please utilize it. DoD File Share, as specified in the combined synopsis, is a back up plan if emails would be too large and this system is not allowing submissions.
The work will require personnel at the follow locations:1. Barksdale AFB, 2. Minot AFB (to include their missile wing), 3. Whiteman AFB, 4. Dyes AFB, 5. Ellsworth AFB, 6. F.E. Warren AFB, 7. Malmstrom AFB, and 8. Vandenberg AFB
Attachments
| File | Type | Posted |
|---|---|---|
| Attachment 5 Past Performance Questionnaire.docx | DOCX document | |
| FA6800-25-R-0002 Solicitation DD Form 254 (2025) (Awaiting Certifying Official Sign).pdf | ||
| Attachment 3 Pricing Matrix.xlsx | XLSX spreadsheet | |
| FA6800-25-R-0002_Combined Synopsis Solicitation.pdf | ||
| Attachment 6 Solicitation - FA680025R0002.pdf | ||
| Attachment 1 AFGSC_eTools_TO Library PWS 16 Jan 2025.pdf | ||
| Attachment 5 Past Performance Questionnaire.docx | DOCX document | |
| Attachment 4 Subcontractor-Partner Consent Letter.docx | DOCX document | |
| Attachment 2 CME Resume Certfication.docx | DOCX document | |
| FA680025R0002 Clauses.pdf | ||
| KTR Questions-25-R-1001 Sources Sought.xlsx | XLSX spreadsheet |
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