KTR Questions-25-R-1001 Sources Sought.xlsx

XLSX spreadsheet 16 KB Posted

Attached to
AFGSC Electronic Technical Order Client Device and Technical Library Sustainment Federal contract opportunity
Solicitation number
FA680025R0002
Issued by
Department of the Air Force Global Strike Command

About this file

This file is a Questions and Answers spreadsheet related to a Sources Sought notice (FA680025R1001) for the AFGSC Electronic Technical Order Client Device and Technical Library Sustainment contract. The Q&A addresses contractor inquiries about FSA (Field Service Advisor) and Technical Order librarian positions across multiple Air Force bases, including specifics about trouble ticket completion requirements (85% within 5 business days), workspace provisions, and staffing requirements (one FSA at each Group/Base and two TO librarians at each missile wing).

The associated solicitation (FA680025R0002) is a total small business set-aside follow-on to contract FA680020F0007, currently held by Syneren Technologies Corporation, expiring March 27, 2025. Work locations include Barksdale AFB, Minot AFB (including missile wing), Whiteman AFB, Dyes AFB, Ellsworth AFB, F.E. Warren AFB, Malmstrom AFB, and Vandenberg AFB. Key clarifications include: no OCONUS travel requirements, 14-day government review period for personnel resumes, and prohibition of external network connectivity outside AF approved networks.

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Other files for this federal contract opportunity

Other files attached to AFGSC Electronic Technical Order Client Device and Technical Library Sustainment, newest first.
File Type Posted
Attachment 5 Past Performance Questionnaire.docx DOCX document
Attachment 6 Solicitation - FA680025R0002.pdf PDF
Attachment 1 AFGSC_eTools_TO Library PWS 16 Jan 2025.pdf PDF
FA6800-25-R-0002 Solicitation DD Form 254 (2025) (Awaiting Certifying Official Sign).pdf PDF
Attachment 3 Pricing Matrix.xlsx XLSX spreadsheet
FA6800-25-R-0002_Combined Synopsis Solicitation.pdf PDF
FA680025R0002 Clauses.pdf PDF
Attachment 5 Past Performance Questionnaire.docx DOCX document
Attachment 4 Subcontractor-Partner Consent Letter.docx DOCX document
Attachment 2 CME Resume Certfication.docx DOCX document

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Text version

RFP Questions

Contractor FillGovernment Fill
NumberQuestionQuote from PWSPageParagraphAnswerAnswered by
1For forward deployed assets, how will support be measured for trouble tickets of devices and/or systems that are not physically accessable by FSA?85% trouble ticket completion in 5 business days in relation to total # of trouble tickets received105.1 SurveillanceOnly devices on location will be included for the evaulationMarcus Gandy
2With TDY being authorized, what, if any, travel is expected or required for forward deployed locations during exercises or real world events. Specifically OCONUS locations.If needed, requirement owner will determine priority of services for a
contingency period, i.e. Nuclear Surety Inspection scheduled, and base X has not filled FSA position116.1Contractor will not travel OCONUS nor participate in any inspectionsMarcus Gandy
3Dependent on Quesiton 2 answer; IF OCONUS locations needed will government provide access to medical (non-emergency and emergency), BX, Commasary, and other support facilities for the duration of TDY dependent on the location and timeline of the TDY? Specifically where based commanders limit off base access or SOFA limit access.The Government will provide emergency medical transportation and treatment on a cost reimbursement basis.104.17N/A see the answer to #2Marcus Gandy
4Is there a specific timeline that can be accounted for the government COR/CO to approve resumes submitted by the Contractor and return to the Contractor?The government Contracting Officer or Contract Manager (COR/CO) shall be
provided written concurrence/non-concurrence for each person hired for any positions identified in this contract within 14 business days. A resume shall be submitted through the Contracting Officer for replacement personnel prior to the time the personnel change is expected to occur. The Government will review the resume to ensure compliance.84.1.4.No, but It's usually upon recieptMarcus Gandy
5As the MXG functional expert with the Communication Sq (CS), are trainings, meetings, or other CS events that are mandatory for base FSAs identified require COR/CO approval prior to attending? This question is not 'new technologies' as identified in pg9 par4.8.Establishes and maintains positive communication with Maintenance group and
Communication Squadron. Will maintain current administrative rights. -pg11,par5.1115.1There are no mandatory events the AFGSC FSAs must attend through the CS.Marcus Gandy
6Can the government expand or clearify as to "External Network Connectivity"?The Contractor shall not establish any external network connectivity.104.19"external network connectivity" any network outside the AF approved networkMarcus Gandy
7Is it expected the COR/CO will identify the location of the workspace and notify the Contractor PM of changes to workspace location due to remodels, re-orgs, or workcenter desired changes? This is not addressed in the PWS will it be added?Workspace Availability94.9The government will provide an adequate workspace 100% of the timeMarcus Gandy
1Can the government clarify the workload in section 1.5? When FSA or TOs are listed after the unit, is the government specifying a requirement for 1 FTE for FSA and 1 FTE for TOs to support that unit? When only FSA or TOs are listed, does that indicate the government only needs an FTE to support that function?Minot AFB, ND:

5 MXG (FSA)

91 MXG (FSA and TOs) 583rd MMXS (Rivet Mile) Technical Engineering (FSA and TOs) 373 TRS Detachment 321 (FSA and TOs)

582 HG/OL-B (FSA and TOs)41.5There will be one FSA at each Group/Base. There will be 2 TO librarians at each missile wing
9
10
DRAFT RFP QUESTIONS PREVIOUSLY ANSWERED

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