Abbott EnSite and Claris Maintenance and Repair Base plus two (2) option years

The Department of Veterans Affairs, Veterans Integrated Service Network 20, through its Network Contracting Office 20, is seeking qualified sources to provide on-site, full-service maintenance and repair services for Abbott WorkMate Claris and EnSite X EP Systems at the Seattle VA Medical Center. The scope of work encompasses preventative maintenance, on-site repairs, parts replacement, software upgrades, annual preventive maintenance, after-hours support, 24/7/365 technical support, remote diagnostics, loaner systems, technical training, and hardware upgrades for six specified equipment items. Prospective contractors must demonstrate they are either the Original Equipment Manufacturer (OEM), an authorized distributor with OEM authorization, or possess relevant GSA/FSS or GWAC contracts. While specific evaluation criteria are not detailed in this pre-solicitation notice, the contracting office will assess respondents' capabilities, management experience, equipment availability, and personnel qualifications. The sources sought response deadline is March 10, 2026, at 2:00 PM (PDT), with submissions directed to Krystal Weeks at krystal.weeks@va.gov; this market research phase may lead to a formal solicitation on sam.gov.

This pre-solicitation notice carries no set-aside designations, though the VA requests that interested parties identify eligibility for small business programs including HUBZone, 8(a), Small Disadvantaged Business, Women-Owned, Service-Disabled Veteran-Owned, and Veteran-Owned Small Business status. No incumbent contractor or current service provider is identified in this notice, and no specific award value or budget range is disclosed at this pre-solicitation stage. The assigned NAICS code is 811210 (Electronic and Precision Equipment Repair and Maintenance) with a small business size standard of $34.0 million, and the PSC category is J065 (Maintenance/Repair/Rebuild of Equipment—Medical, Dental, and Veterinary Equipment and Supplies). The contract opportunity is structured as a base period plus two option years, though detailed performance timelines and service level agreements will likely be specified in the formal solicitation document. This is a pre-solicitation notice for market research purposes only and does not constitute a request for proposals or binding contract terms.