7G21--BNE Hillrom Voalte Nurse Call Requirement (New Work)

The Department of Veterans Affairs Veterans Health Administration Birmingham VA Health Care System is conducting market research for a brand name or equal Hillrom Voalte nurse call system with staging, installation, cable termination/testing/labeling, and integration services, with responses due October 28, 2026, at 11:00 a.m. Eastern Time. No set-aside applies.

Place of performance is the BVHCS facility in Birmingham. The system must integrate with 107 existing Hillrom Centrella Smart+ beds via 37-PIN connections and serve multiple departments including Emergency, Oncology, Dialysis, Radiology, ICUs, Pulmonary, Cardiology, and clinics. Calling points total 220 bed calling points, 105 shower calling points, 130 toilet calling points, and 20 Code Blue calling points. The contractor must be OEM-certified to perform installation, configuration, warranty, maintenance, and technical support services.

Hardware delivery is required within 30 days of award; installation and configuration within 150 days of award. A 12-month warranty from final government acceptance is required. Training shall include two on-site clinical trainings using train-the-trainer methodology and one on-site technical training for maintenance staff, completed within 30 days of installation completion. Warranty and technical support must be available 24/7/365 with unlimited phone support, on-site service within 24 hours if remote resolution fails, and telephone response within 2 hours.

The system must comply with VA Technical Reference Model, VA Critical Security Controls (effective July 1, 2025), Section 508 accessibility, IPv6 capability, and Trusted Internet Connection requirements. A Business Associate Agreement is required within 30 days of award. The contractor must complete a Pre-Infection Control Risk Assessment within seven calendar days after kickoff and comply with VHA Directive 7715(1), NFPA, UL 1069, and ASHE facility standards. All costs, including ICRA compliance measures, must be included in pricing.

Responses must include company information, UEI, socioeconomic status, technical capabilities summary (maximum 15 pages), commercially available list pricing or Rough Order of Magnitude estimates with quantities and unit pricing, and feedback on the draft Product Description. Service-Disabled Veteran-Owned Small Businesses and Veteran-Owned Small Businesses must demonstrate SBA certification with at least 50 percent of performance costs expended by eligible concerns. This RFI is for planning and market research only; responses become government property with no payment issued and no obligation to conduct a future solicitation. Contracting office: VA Technology Acquisition Center, Eatontown, New Jersey. Contact: Sherry Cato (sherry.cato@va.gov, 848-377-5340).