6515--workflow management system software (VA-26-00082145) - new PO

The Department of Veterans Affairs Technology Acquisition Center seeks ScriptPro Workflow Management System upgrades for outpatient pharmacy operations, with proposals due September 2, 2026. This is a sole-source award to small business ScriptPro USA Inc., located at 5828 Reeds Road, Mission, Kansas.

Place of performance is the Marion and Fort Wayne VA Medical Centers in Northern Indiana. The procurement covers hardware, software, and professional services including Workflow Management System Software 2.0, pharmacy workstations, printers, robotics inspection camera conversions, endpoint security, and datapoint devices. Delivery and installation must be completed within 180 days of order receipt; 12 months of maintenance and support services follow successful installation, available Monday–Friday, 8 a.m. to 5 p.m. Central Standard Time with one business day on-site emergency response and parts coverage included.

The NAICS code is 339112, Surgical and Medical Instrument Manufacturing; PSC is 6515, Workflow Management System Software. The contract is firm fixed-price under FAR 16.202, with FOB Destination terms and destination inspection required.

Contractor must comply with Section 508 accessibility standards, VA Critical Security Controls, IPv6 support, sustainable product requirements, and comprehensive AI governance including unbiased AI principles and trustworthy AI framework compliance. The sole-source justification rests on the proprietary nature of the existing ScriptPro system; competing alternatives cannot seamlessly integrate with incumbent hardware and software, and only ScriptPro possesses access to proprietary source code necessary for system upgrades and maintenance. ScriptPro USA Inc. demonstrates contractor responsibility with 63 performance records rated Satisfactory or above. No other source has expressed written interest.