JA_ScriptPro_Redacted.pdf

ScriptPro Workflow Management System Upgrade

SOLE SOURCE JUSTIFICATION

1. Contracting Activity: Department of Veterans Affairs (VA) Office of Procurement Operations Technology Acquisition Center 23 Christopher Way Eatontown, NJ 07724

2. This requirement will be accomplished via:

[X] New Purchase Order

Purchase Order will be:

[X] Firm Fixed Price

Type of Funds (e.g., Supply Fund, Franchise Fund, IT, etc.):

[ X ] Medical (0160)

3. Description of Supplies or Services.

The Department of Veterans Affairs (VA), Northern Indiana Healthcare system requires updated ScriptPro hardware, software and services for outpatient dispensing at the Marion and Fort Wayne VA Medical Centers (VAMCs). The period of performance (PoP) shall be a base period of up to 18-months, inclusive of delivery and installation of all equipment within six months of award followed by 12 months of maintenance support services. The PoP for maintenance and support services at each site shall not commence until successful completion and acceptance of installed equipment.

4. Authority Cited.

[ X ] RFO 12.102(a), For acquisitions valued at or below the simplified acquisition threshold (SAT), document the decision that only one source is available and the basis for that decision.

5. Reason for Authority Cited.

The proposed source for this action is ScriptPro USA Inc, 5828 Reeds Road, Mission, KS 66202. Based on the market research conducted, as described in section 8 of this justification, it was determined that ScriptPro is the only source capable of providing the required hardware, software and professional services to upgrade the existing system in use at the Marion and Fort Wayne VAMCs. No other brandname hardware or software components can be integrated or utilized to upgrade the existing ScriptPro management system due to the proprietary nature of the system. Furthermore, only ScriptPro technicians have the necessary qualifications needed to upgrade and maintain the existing system as access to ScriptPro’s proprietary source code is required in order to

Brand Name ScriptPro Workflow Management System Upgrade ensure the services provided to the hardware and software components of the system are properly configured.

If this system is not upgraded to meet security requirements, the Marion and Fort Wayne VAMC pharmacy locations will be forced to cease use of automation to support prescription processing, resulting in the need to transmit pharmacy results/orders in a manual fashion. Any such manual intervention would significantly impact VA patient care as VA clinical staff are dependent on the existing ScriptPro Workflow system to safely distribute Veteran medications in an accurate and timely manner.

6. Efforts to Obtain Competition.

[ X ] There is only one responsible source for this item. Efforts made to locate additional sources are described under the “Market Research” paragraph of this document. There is no competition anticipated for this acquisition.

7. Actions to Increase Competition.

[ X ] The Government will continue to conduct market research to ascertain if there are changes in the marketplace that would enable future actions to be completed.

8. Market Research.

The Government’s technical experts conducted market research in August 2026 by conducting online reviews of similar software and equipment to ascertain if these items could meet VA’s requirements. Alternate product suppliers researched were Pyxis, Parata Systems, and BestRx. While these competing products provide some of the capability required by VA, these products do not seamlessly integrate with the existing hardware and software components installed for the Marion and Fort Wayne VAMCs due to the proprietary nature of the ScriptPro system. Based on this market research, VA’s technical experts confirmed that only brand name ScriptPro hardware, software, maintenance and professional services can meet all of VA’s requirements for this effort.

On August 5, 2026, the Government obtained a letter from ScriptPro stating that “As the OEM, ScriptPro is the only source for maintenance/updates, or modifications and upgrades to our system(s)”. The ScriptPro USA, Inc Sole Source Statement was placed in the contract file. Based on these market research efforts, the Government has determined that only ScriptPro USA, Inc can meet the Government's needs. The Contracting Officer reviewed 63 records of performance ratings in the Contractor Performance Assessments Reporting System for Product Service Code 6515 and all ratings were Satisfactory or above, demonstrating ScriptPro USA, Inc. is a responsible contractor with respect to performance.

9. Interested Sources.

[ X ] No other source has expressed written interest in supplying this item.

Brand Name ScriptPro Workflow Management System Upgrade

Technical/Requirements Certification I certify that the supporting data under my cognizance, which are included in this justification, are accurate and complete to the best of my knowledge and belief.

Date

Fair and Reasonable Cost Determination I hereby determine that the anticipated price to the Government for this contract action will be fair and reasonable based on historical prices paid for similar ScriptPro upgrades and a comparison to the Independent Government Cost Estimate.

Date

Contracting Officer

Contracting Officer Approval I certify that this justification is accurate and complete to the best of my knowledge and belief.

Date

Contracting Officer

8/21/26