5810--Vocera Messaging

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 9 is seeking to procure brand-name Vocera Communication System equipment, software, and licenses for the Robley Rex VA Medical Center in Louisville, Kentucky. The solicitation (36C24925Q0141) requires various Vocera equipment including 802 V5000 Smartbadges with warranties, 55 C1000 Minibadges, charging equipment, batteries, and software licenses for 300 users plus additional user add-ons. The procurement will also include implementation services and training. The VA will evaluate quotes on a best value basis, considering price, technical capability, and delivery. Key deadlines include February 17, 2025, at 10:00 AM Central Time for questions, and February 20, 2025, at 10:00 AM Central Time for quote submissions.

The contract is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside under NAICS code 334210, with a size standard of 1,250 employees. Market research identified two potential SDVOSB vendors: Alvarez, LLC and GMP, both authorized Vocera Communications resellers. The procurement aims to replace an existing end-of-life Vocera system, with delivery expected within 60 days after order receipt. The system will support hands-free communication, secure text messaging, alarm notifications, group broadcasts, conference calls, and scheduling for patient care teams. Contractors must be verified in VetCert.SBA.gov as an SDVOSB at the time of quote submission and award, and the procurement is subject to various federal security requirements including FISMA and HIPAA.