534740 NCA Customer Satisfaction Surveys 2024

This solicitation from the Government Publishing Office seeks mailers and printed materials to conduct customer satisfaction surveys for the National Cemetery Administration in 2024. The GPO requires cover letters, outer mailing envelopes, business reply mail inner envelopes, stuffer sheets, survey booklets and postcards. Proposals are due by January 25, 2024. Award will be made based on best value determined by evaluating price, technical approach, and past performance.

There is no set-aside designation for this requirement. The primary NAICS code is 323111 and PSC code is R699. As the incumbent, the current contractor is expected to compete for continued performance. The period of performance will be January through December 2024 with surveys mailed nationwide to measure satisfaction with NCA's services at burial locations across the United States. Proposals should also include pricing for additional small quantity orders that may be placed throughout the year.