191Z1026Q0005 - HSG Housekeeping services

The Department of State has issued Amendment 0001 to Special Notice 191Z1026Q0005 for housekeeping and custodial services at the U.S. Embassy in Baghdad. This amendment modifies the original Request for Quotation (RFQ) to clarify and expand upon contract requirements for facility maintenance services. The solicitation seeks contractors to support residential housing operations at the Embassy compound, which includes six residential buildings containing approximately 90 apartments across 25 floors. This is a one-year Indefinite Delivery/Indefinite Quantity (IDIQ) contract with a stated minimum order value of $18,625 per task order and a maximum annual ceiling of $295,860 for additional services. The amendment addresses five key corrections and confirmations to the original solicitation, including updated language regarding deficiency correction timelines, expanded custodial service requirements, and standardization of the Contract Officer Representative (COR) title.

The amendment specifies that deficiencies identified by the COR must be corrected within 24 hours of notification, and adds a new monthly requirement for internal machine cleaning cycles using specialized cleaning agents. Contract services encompass apartment turnover cleaning, monthly deep carpet cleaning of common areas, daily lobby and elevator maintenance, stairway cleaning three times weekly, and daily trash and laundry room cleaning, with pricing based on unit rates per square meter, per kitchen, per bathroom, or per floor occurrence. All contractor personnel must obtain full security vetting and Embassy access badges prior to commencing work, with the contractor bearing all security clearance costs and responsible for compliance with Defense Base Act insurance requirements including $1,000 per occurrence and $5,000 cumulative general liability coverage. Non-U.S. firms must submit pricing in Iraqi Dinars and accept all associated exchange rate risk, while all contractors must demonstrate relevant past performance history, obtain required Iraqi licenses and permits, and maintain a performance standard of no more than one customer complaint per month. Services must be performed during approved operating hours of 0800-1700 hours, seven days per week, with emergency response capability within two hours.