ZDPR Call Center Notice of Award (2).pdf
PDF 169 KB Posted
- Attached to
- Call Center DPR
- Solicitation number
- 19-440DFPR-ADMIN-B-2261
- Issued by
- Cook County, Illinois
About this file
This document is a Notice of Award for a call center contract between the Illinois Department of Financial and Professional Regulation and the awarded vendor, Chicago Lighthouse. The contract is for call center services with a 1-year initial term and no renewal options. The bid number is 19DPRB2242, and the total award amount is $1,166,472.00.
The document provides details on the unsuccessful bidders and agency contact information, but does not contain any information on pricing terms, set asides, incumbents, funding requirements, or other salient financial details.
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Text version
Notice of Award Form Agency and Awarded Vendor Information *Description
*Bid Number *Agency
*Vendor Selected for Award *Line Item Description
*Award Amount *Length of Initial Term *Number of Renewals
Farm Leases and Concessions Value to the State
Estimated Financial Return to the State for the Life of the Contract
Value to the Vendor
Estimated Gross Revenue to the Vendor for the Life of the Contract
Business Enterprise Program/Veteran Business Program % of BEP Per Utilization Plan % of VBP Per Utilization Plan
Other
V.18.1
Unsuccessful Bidder(s) *Number of Responding Bidder(s) Number of Unsuccessful Bidder(s) Number Award
Bidder(s)/Offeror(s) Not Selected Bid Amount
Agency Contact Contact Name Telephone Number Email Address Fax Number
Street Address City State Zip Code
SPO Written Determination for Contract Award Decision General - Applies to Emergencies, Split Awards, Award to Other than Lowest Responsible and Responsive Bidder. The Rationale described by the purchasing agency in the recommendation to award seems reasonable, and serves as the basis for the contract decision.
Invitation for Bid The contract was procured through the Invitation for Bid process, and the contract has been awarded to the lowest priced responsive and responsible bidder.
Request for Proposal Based on factors set forth in the Request for Proposal, the contract has been awarded to the offeror whose proposal is most advantageous to the State.
Change Order The contract is a change order where the circumstances that necessitate the change in performance were not reasonably foreseeable at the time the contract was signed, or the change is germane to the original contract and reasonable in size and scope, or the change is in the best interest of the State. The change order is based on the purchasing agency's justification.
Renewal The contract is a renewal in accordance with the terms of the existing contract. The award decision is based on justification presented by the purchasing agency's justification.
Comments
Other
Explanation of Other Items
State Purchasing Officer Date
V.18.1
| Agency and Awarded Vendor Information |
| Farm Leases and Concessions |
| Business Enterprise Program/Veteran Business Program |
| Unsuccessful Bidder(s) |
| Agency Contact |
| SPO Written Determination for Contract Award Decision |
| Text1: Call Center for DPR | |
| Text2: 19DPRB2242 | |
| Text3: Dept. Financial and Professional Regulation | |
| Text4: Chicago Lighthouse | |
| Text5: Call Center | |
| Text6: $ 1,166,472.00 | |
| Text7: 1 Year | |
| Text8: 0 | |
| Text9: | |
| Text10: | |
| Text11: | |
| Text12: | |
| Text13: State Use | |
| Text14: | |
| Text15: State Use | |
| Text16: | |
| Text17: | |
| Text18: | |
| Text19: Diane Herman | |
| Text20: (312) 814-5151 | |
| Text21: Diane.Herman@Illinois | |
| Text22: N/A | |
| Text23: 100 W. Randolph 9th Floor | |
| Text24: Chicago | |
| Text25: IL | |
| Text26: 60601 | |
| Check Box27: Yes | |
| Check Box28: Off | |
| Check Box29: Off | |
| Check Box30: Off | |
| Check Box31: Off | |
| Text32: | |
| Text33: | |
| Text34: | |
| Text36: 7/12/2018 | |
| 2018-07-12T14:58:45-0500 | |
| Sharon Clanton |
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