Y25-115-KS_Scope_of_Services.pdf

SCOPE OF SERVICES

Y25-115-KS RECYCLE AND WASTE DISPOSAL SERVICES

1. GENERAL

The Contractor shall provide waste disposal and recycling services for Orange County facilities and properties owned or leased by Orange County in accordance with the provisions and requirements stated herein. The Contractor shall provide countywide routine pickup service, as-needed services, container rentals and other related services as requested by the County. All costs shall be included in the bid price. The Contractor will not be responsible for internal waste or recycling at County facilities.

2. STAFFING

A. All required services shall be performed by the Contractor or under Contractor’s supervision. All personnel engaged in performing the services shall be fully qualified and, if required, authorized, licensed, or permitted under state and local law to perform such services.

B. The Contractor shall maintain sole responsibility for the actions of its employees and subcontractors.

C. The Contractor shall provide a single point of contact who the County’s Representative may consult regarding contract performance, reports, and other contractual requirements throughout the entire contract. This person shall be able to make contract related decisions on behalf of the Contractor, including but not limited to:

• Scheduling, routes, and adjustments

• Container sizing and adjustments

• Responding to customer inquiries and request for service

The point of contact shall be available to communicate with the County Representative during standard workdays and hours, Monday through Friday 7:00 AM to 5:00 PM, for on-call pick-up requirements and emergency services. The Contractor shall provide contact information including phone number, fax, and email for after-hour notification or on- call services.

The lead contact person shall not be replaced without prior notification of the County’s Contract Administrator. The Contractor shall provide the contact information of the replacement contact at least twenty-four (24) hours prior to replacement.

3. PERFORMANCE REQUIREMENTS

A. The Contractor shall conform to all Federal, State, City, and Orange County standards and regulations during the performance of the contract, including but not limited to.

• Orange County Code or Ordinances

• Florida Administrative Code

• Florida Department of Environmental Protection Regulations (DEP)

• Florida Department of Health Regulations (DOH)

• Florida Status as applicable

Any fines levied due to inadequacies or failure to comply with any and all requirements shall be the sole responsibility of the Contractor.

B. Any damage to County facilities or property due to the services performed by the Contractor, subcontractor, and employees shall be the responsibility of the Contractor. The Contractor shall reimburse the County the cost for repairs County property.

C. The Contractor shall follow the directives of County Representative with respect to scheduling services and any deliveries under this contract. Work shall be scheduled to provide the least inconvenience to building occupants and visitors.

D. Services not performed in accordance with the content of this contract shall be considered unsatisfactory and unacceptable. Unsatisfactory or non- performance occurrences include but are not limited to:

• Missed scheduled pick-ups.

• Services not performed within the scheduled hours.

• Failure to comply with recycling requirements.

E. In the event of non-performance or unsatisfactory performance by the Contractor or employees of (including subcontractors), the County's Representative will have the right to exercise one of the following options:

1) Notify the Contractor of non-performance/unsatisfactory performance and allow the Contractor to correct such item of non-performance/unsatisfactory performance within a maximum twenty- four

(24) hour timeframe. Although the timeframe for making corrections may occur outside of the Contractor’s normal working hours, the Contractor will not receive any further compensation.

2) The Contract Administrator may request the Contractor remove any

Supervisor or employee from the contract if it is a personnel related issue.

3) The County reserves the right to correct any item of non- performance/ unsatisfactory performance by any means it deems necessary to ensure the effective operation of the County's facilities. If another Contractor is used to correct the item, that cost will be deducted from the Contractor invoice.

F. The County's Representative will notify the Procurement Division of the unsatisfactory performance and/or deficiencies in service that remain unresolved or reoccurring. The Procurement Division may, after appropriate notice, take necessary actions to address unsatisfactory performance up to and including termination for default.

4. SECURITY AND IDENTIFICATION

A. Background checks for the Contractor’s staff shall be approved by the County prior to staff working in any County facility. All costs for background investigations shall be Contractor's responsibility. The County reserves the right to conduct its own investigation and request any additional investigative background information of any personnel assigned to perform the services. The Contractor shall furnish, in writing, such information to the extent allowed by law, prior to commencement of services.

B. The Contractor shall comply with the different security requirement for each County facility.

C. Background checks and additional security requirements are addressed in detail in the Scope of Service, Supplemental Information. The Contractor is responsible for reading, understanding, and application of all contract terms.

5. SAFETY

The Contractor shall provide and ensure that all personnel providing services under this contract are in compliance with applicable laws, standards, and health and safety requirements of the industry to include by not limited to:

• Occupational Safety and Health Act (OSHA)

• National Institute for Occupational Safety & Health (NIOSH)

The Contractor shall immediately report to the County Representative the issues which may affect the safety of Orange County personnel or the public.

6. TRAVEL AND PARKING

The Contractor shall be responsible for all its travel from the various County facilities and any additional changes. Travel time and trip charges shall not be included when invoicing and shall not be compensated by the County under any circumstances.

7. GENERAL REQUIREMENTS: WASTE AND RECYCLING SERVICES

A. The Contractor shall furnish exterior “drop-off” or “front load” dumpsters/containers outside of designated facilities in dock areas, parking lots or at the designated locations as requested and determined by the County

Representative. All containers provided by the Contractor and shall be in place before or at the end of the 30-day transition period.

B. The Contractor shall keep the parking lots and adjacent areas to containers neat and clean, free from litter or debris that might occur as a result of their collection operations. Services under this contract include, but are not limited to, the picking up of overflow waste and recyclable items around containers during routine services and when the normal schedule for pickup is not maintained.

C. The Contractor shall complete each pick-up as quickly as possible while ensuring maximum safety and shall not block entrance ways/roadways for any more time than necessary to accomplish pick-up.

D. The Contractor shall report over-flowing containers (carts, dumpsters, roll- offs, etc.) covered under this contract to County Representative.

E. All containers, compactors, equipment, and materials used shall comply with applicable requirements and standards of the Occupational Safety and Health Act (OSHA), applicable Florida codes, and have a good, acceptable appearance.

F. All Contractor-owned containers shall have identifying stickers with the minimum information:

• Allowable Items for each container

• Company Name

• Contact Phone Number

• Company Logo

• Bin/Container Number

Orange County reserves the right to request additional information added to stickers and request or provide additional stickers to be placed on containers. The Contractor shall comply with these requests at no additional cost to County.

G. Containers to be furnished shall be neat and clean and shall be deodorized and sanitized. The Contractor shall ensure containers are in good condition, free of leaks, cracks, rust, discoloring and excessive markings.

H. The Contractor shall be solely responsible for the continued preventative maintenance of all Contractor owned/supplied containers and equipment, including compactors, in accordance with this contract. Maintenance shall include but is not limited to painting, repairing, replacing, hardware, cleaning/pressure washing, spraying, and deodorizing as needed to eliminate odor and prevent the attraction of pests. The Contractor shall replace/repair container and equipment due to its deteriorated condition within seventy-two (72) hours of request by the County Representative. This includes, but is not limited to, broken lids, excessive rust, etc.

I. Orange County will not be responsible for any loss or damage to the Contractor’s containers or equipment, including but not limited to, fire, flood, vandalism, contamination, or theft.

J. The Contractor shall ensure that external dumpsters are completely enclosed, with the ability to chain and lock as needed against casual use, fire-proof, and rat proof.

The County reserves the right to request additional locks or wheels on containers at any time.

K. Lids shall be closed after each pick-up prior to leaving the pick-up location where applicable.

L. The Contractor shall provide adequate means, as approved by the Contract Administrator, to prevent materials and liquids from escaping from containers and trucks while collecting or transporting materials.

M. During the contract period, Orange County may request the relocation, resizing (reduce or enlarge), removal, and replacement of waste and recycle containers (outside containers and dumpsters). The Contractor shall provide these services at no additional cost to County.

8. CONTAINERS/DUMPSTERS AND EQUIPMENT SPECIFICATIONS

A. Carts

1. 95-gallon carts shall consist of a body, lid, wheels, and axle, designed to contain solid waste materials including garbage, refuse, and rubbish. Carts shall be black body, with matching lids and of the manufacturer’s latest design.

2. Each cart body and lid shall be manufactured by an approved industrial molding process. The cart body and lid shall be constructed from the same polyethylene plastic having a minimum resin weight of thirty (30) pounds and shall meet all American National Standards Institute (ANSI) standards.

3. Carts shall be provided with adequate wheels and handles so that they can be pushed or pulled with little effort.

B. Dumpsters and Roll-Off Containers

1. Sizes shall range from:

• Dumpster sizes shall range from 2 to 8 cu. yd. (cubic yards).

• Roll-off containers shall range from 10 to 40 cu. yd.

2. Dumpsters and roll-off containers shall be all steel construction. The only exception is the 2-cu. yd. container, which may be of steel or polyethylene construction. This will be based on the facility requirements. Composition of steel containers shall meet the requirements as outlined for waste containers.

3. The Contractor shall provide 2 cu. yd. containers with wheels (at no additional cost) for movement as required. The County Representative will identify locations in need of polyethylene and wheeled containers.

C. Large Volume Waste Compactors (Self-Contained)

1. The compactor is intended for use at a large volume waste accumulation point.

The compactor shall be provided with a means for pickup, transportation, dump, disengagement, and full compatible use with a heavy-duty truck mounted hoist and haul unit.

2. The compactors’ net capacity shall be a minimum of 34 cu. yd.

3. The compactors shall be steel construction with steel reinforcement, as needed.

4. The compactor shall be a non-stationary type, which can be detached, picked up and hauled to its destination. The Contractor shall have these compactors on the same key. The Contractor shall provide three keys per compactor to the ordering activity. These keys shall not be left in the units but delivered to and signed for by a County Designee.

5. The compactor shall be painted a color scheme determined by the County. The

Contractor shall maintain these compactors in good appearance as approved by the County.

6. The Contractor shall provide, service, and maintain an odor neutralizing system at all compactors (excluding open top containers and cardboard compactors) locations to accomplish neutralization of offensive and disagreeable odors within the waste deposit area and prevent infiltration of such odor into the surrounding areas of the building. The cost for this system shall be included in the bid price.

7. The compactor shall be designed to prevent littering and spillage while the container is being transported to the disposal site for emptying.

8. The compactor shall have a customized loading platform at the dockside opening with side rails and safety gate at openings when the charge box is part of the container.

9. The Contractor shall, prior to installing any equipment, submit drawings showing where the controls, electrical wiring and other installed items will be located for approval by the ordering activity. The Contractor shall obtain all needed Orange County permits and provide them to the ordering activity prior to starting work. The Contractor shall provide a copy of the Orange County acceptance of all permitted tasks to the ordering activity.

10. The Contractor shall respond to emergencies/safety issues due to malfunctioning/down equipment within two (2) hours after notification by the County by arriving on site to assess/perform corrective action. The Contractor shall advise the corresponding department in writing of corrective actions taken. Emergencies services may encompass any day of the week, including weekends, or next business day.

11. The Contractor shall provide credit for down or out of service equipment due to mechanical reasons equal to the rental charge on a day-by-day basis. If the

Contractor removes equipment from a location, a “like” replacement shall be provided within eight (8) hours of equipment removal. The County will notify Contractor of any down self-contained compactors. If the Contractor fails to repair and place equipment back into service within 24-hours of notification, the County may apply Liquidated Damages see Contract Terms and Conditions-Liquidated Damages for further detail. This language only applies if the compactor is down for more than eight (8) hours. However, the Contractor is responsible for ensuring that there is no disruption to the County’s normal operation which may include, but is not limited to, providing back-up containers and services to prevent this.

9. SOLID WASTE SERVICES

A. Waste Disposal Requirement

The Contractor shall comply with applicable requirements of Orange County Code, Chapter 32 and dispose of all Class I solid waste at a County owned disposal facility. Copies of the Orange County Code may be obtained from:

Clerk of the Board of County Commissioners 201 South Rosalind Avenue

Orlando, FL 32802

(407) 836-7300

The County Solid Waste Division shall be contacted and shall have first right of refusal prior to using an alternate facility. In the event a County owned disposal facility is not available, an appropriately permitted alternate facility may be used.

A Waste Landfill Florida Permit shall be provided for Non- Orange County landfill in accordance with Orange County Code Section 32-214 (a) (1).

B. Waste Pick-up Services

1. Service shall be for waste pickup and disposal related fees for containers and compactors.

2. All pricing for waste disposal and other fees shall be per the pricing the bid response form, regardless of landfill utilized by the Contractor.

3. Routine/weekly waste collection and disposal services shall be invoiced monthly. Disposal related fees for routine/weekly waste collection shall be included in the bid price for each line item.

C. Compactor and Roll-off Containers

1. Service shall be on an "on call basis" with guaranteed same day pickup when notified by 8:00 AM, next day pickup if notified after 8:00 AM or as scheduled by the ordering activity. Delivery location and point of contact will be identified when service is ordered.

2. The Contractor shall have franchise agreements that allow them to provide roll-off/container service within the city.

3. Disposal fees for rental containers and compactors shall be reimbursed by the

County per the line items on the bid response form with submittal of supporting documentation.

4. Tonnage receipts (dump tickets) received at Landfill shall be submitted as supporting documentation for reimbursement with invoices. The Contractor shall ensure that dump tickets are received and are legible upon receipt at disposal location. Dump tickets shall align with invoice dates and quantities.

5. The County will not pay invoices unless accompanied by tonnage receipts for verification purposes. Landfill receipts shall be legible and show the location of disposal and types of waste.

10. RECYCLING SERVICES

A. Orange County intends for the recycling services provided under this contract to be consistent with the recycling services provided under its residential recycling program. The list of recyclable materials may be adjusted by mutual agreement of the County and Contractor. At the discretion of Orange County, in accordance with industry practices and specifications, the list of approved recyclable materials is subject to change via an amendment. Orange County has established a “Single Stream’ or “Co-mingling” recycling program that includes materials that are regularly produced in an office employment environment. The Contractor shall accept all recyclable materials unless otherwise directed by the Orange County Administrator/Representative. 1. The County will be responsible internal recycling containers for its recycling program. 2. Acceptable commercial recycling items are provided by the following link. Commercial Recycling (orangecountyfl.net).

1. The Contractor will not be responsible for internal recycling containers. These items include:

• Paper Products, including cardboard boxes, tubes, folders, and packaging.

• Corrugated containers

• White and colored ledger

• Computer printouts

• Copy Paper

• Envelopes, with or without windows • Manila, white, or pastel colored file folders

• Laser printed paper.

• Self-adhesive note pads

• Newspapers and inserts

• File Stock

• Magazines, books, and telephone books

• Metal, plastic, and glass food and beverage containers including but not limited to:

• Aluminum beverage cans

• Steel and tin cans

• Poly coated, aseptic and gable top containers.

• Glass bottles and jars

• Plastic bottles and jugs

2. PLASTIC BAGS WILL NOT BE ACCEPTED. At the discretion of Orange

County, in accordance with industry practices and specifications, the list of approved recyclable materials is subject to change via an amendment. 2.

Contractor shall not be responsible for internal recycling containers. 3. The County will make efforts to prevent plastic bags from entering the recycling containers. The Contractor shall report to the Contract Administrator all instances of plastic bags and/or bagged recyclables found in recycling containers. This will be addressed internally with the identified locations. 4.

Shredded office paper may be placed into the external recycling bins without additional processing or packaging. 5. The bodies of vehicles used in the collection or transportation of recyclable materials shall have beds of metal or impervious material that can be cleaned to prevent contamination.

Routine/weekly recycling services shall be invoiced monthly.

3. The bodies of vehicles used in the collection or transportation of recyclable materials shall have beds of metal or impervious material that can be cleaned to prevent contamination.

4. Routine/weekly recycling services shall be invoiced monthly.

B. Material Recycling Facility (MRF)

1. The Contractor’s recycling process shall be performed in a facility equivalent to a typical Material Recycling Facility (MRF) in the national recycling market. The MRF shall be appropriately sized; utilizes appropriate sorting technology; is integrated with collection systems and capable of handling materials from several collection schemes.

2. The Contractor’s MRF shall be capable of processing co-mingled household recyclables, alongside more segregated streams by using separate in-feed lines.

3. The MRF shall have good quality control and feedback systems to ensure that the recycling process meets industry standards. The Contractor shall be able to provide documentation regarding effective management practices, staff training, and regulatory compliance.

4. The County reserves the right to request site visits and perform visits, when necessary, regardless of the Contractor’s confirmation.

C. Container Specifications

1. The Contractor shall provide distinct identification of each container deployed under this contract by using a heat process or hot melted application process of the logo “Orange to Green – “Single Stream” logo or by applying an 18” orange in color painted on or heat process or hot melted applied band fully around three sides of each container.

2. The requirements for placement of an Orange to Green logo on the recycling containers by the Contractor must be met by a mutually agreed sticker in lieu of a heat process or hot melted logo.

3. Containers shall have labels with legible information on allowable recycled items for each container.

D. Contamination

1. There will be no reimbursement from the County to the Contractor for contaminated loads.

2. The Contractor shall take all reasonable precaution to avoid contamination of recyclables. Recycle material pick-up loads shall not be mixed with waste material under any circumstances.

3. The Contractor shall report contaminated loads to County Representative.

Reports shall include information on location of container, type (s) of contamination, and volume of contamination.

4. The Contractor shall work with County Representative by providing recommendation and assisting with developing processes for reducing or eliminating contamination in County facilities. This includes but is not limited to making recommendations on container sizes.

5. The Contractor shall participate in educational workshops, meetings, and presentations designed to improve/increase the recycling initiative and reduce contamination at County facilities.

6. The Contractor shall dispose of contaminated loads per industry standard in accordance with all applicable ordinances, local and state regulations.

E. Reporting Requirements

1. The Contractor shall establish and maintain an accurate, verifiable recording and tracking system, per industry standard and best practices.

2. The Contractor shall immediately begin tracking weights of recyclables by location at each pick-up upon the effective date of the contract and first haul.

Information shall be compiled monthly for each location for quarterly reporting to the County. The County reserves the right to request and be supplied with weight reports at any time. Reporting estimated weights is allowable. Such weights shall be noted as estimated in the monthly report

3. Quarterly reports are due to the Contractor Administrator no later than the 15th day following the end of each quarter (three months). The quarterly report shall include data from the three previous month’s reports (per month) and a cumulative total, a summary of data.

Reports shall include (if applicable):

• Facility location of container as listed on delivery order.

• Address of facility

• Container #

• Weight of Recycling

4. The Contractor shall meet with each County Representative and Contract Administrator as needed to review current containers at County facilities.

Information discussed in these meetings will assist the County with determining if the container sizes and frequency of waste and recycling pickup needs require adjustment. The Contractor shall provide recommendations to County Representative for the right- sizing containers.

5. The Contractor shall comply with the County’s request(s) for site visits to the

MRF.

6. The Contractor shall comply with requests for additional information, process reviews, and assist with audits by third-party companies.

7. The Contractor shall not apply any changes to the current frequency schedule or adjust container sizes without prior written approval of the County Representative and Contract Administrator.

11. ORDERING OF SERVICES AND RESPONSE TIMES

A. A new delivery order or change order will be issued prior to performing services.

The Contractor shall review ordering documents to ensure that all locations scheduled for service per frequency schedule(s) are on the delivery order. The Contractor shall immediately notify the County Representative and Contract Administrator if locations are not identified on the delivery orders and of any other concerns.

B. The Contractor shall adhere to service times/access restrictions for each County department. The Contractor shall coordinate pick-up times with each department.

Any changes to frequency schedules and pick-up times shall be in writing.

C. The Contractor shall follow the scheduled frequency schedule provided by the

County department, for each location. The County department reserves the right to change, add, or delete locations from this schedule for their department as needed and for any reason.

D. Additional or “on-call” pick-ups may be required for waste and recycling based on special events and/or volume of material in containers. Additional pick-up/on call requests shall have a guaranteed same day pickup when notified by the ordering department. This does not include emergency service requests. The Contractor agrees that notification may be verbal, e-mailed, or facsimile machine which may occur outside normal business hours. Delivery locations and point of contact will be identified when the service is ordered. The turnaround time for additional pick-ups shall not exceed twenty-four (24) hours following notification. The cost for additional services shall be in accordance with the contract pricing provisions.

E. The Contractor shall not perform services without a County issued delivery order unless it is an emergency request. Emergency service shall be declared as such by the County. Emergency services may encompass any day of the week, including weekends, and holidays. The Contractor shall respond to emergency requests within two (2) hours of notification of the emergency.

F. The County Representative will notify the Contractor of missed routine pick-up. The

Contractor shall provide same day service by 5:00 PM if notified before 12:00 PM.

If notification is after 12:00 PM, the Contractor shall pick-up before 12:00 PM the next business day, contingent upon business activity.

G. Multiple missed pickups mean failure to collect on a scheduled collection day two

(2) times in one (1) month or three (3) times within three (3) months. Multiple missed pick-ups and/or the Contractor’s failure to correct the deficiency within the time allowed may result in an Administrative Charge of $25 per missed pick- up per location and an unsatisfactory service report filed with the Procurement Division.

The County reserves the right to deduct applicable fees from the total owed to the Contractor. Multiple missed pickups mean failure to collect on a scheduled collection day two (2) times in one (1) month or three (3) times within three (3) months.

12. MINIMUM INVOICING REQUIREMENTS

A. Upon delivery and acceptance of services, associated costs shall be submitted by invoice to the respective fiscal department as listed on the issued delivery order with supporting documents. The Contractor shall reference the contract number and the appropriate purchase or delivery order number on all invoices.

At minimum, an invoice shall contain the following information:

• Purchase/Delivery order number.

• Invoice shall follow the format of frequency schedule.

• Date of service

• Services, location, and address

• Unit Prices and Quantities

• Tonnage receipts/Dump tickets (except routine weekly services)

B. The Contractor shall prorate service charges as needed and make corrections/changes to invoices to include specific time periods throughout any given month.

C. Routine services shall be invoiced monthly. Waste and recycling services shall be invoiced separately. At minimum, there shall be two invoices per month for routine services for departments receiving both services.

D. As-needed services, additional pick-ups, and rentals shall be invoiced separately from routine services. These services shall be invoiced upon completion of service.

The Contractor shall not combine service for separate delivery orders on the same invoice.

E. The Contractor shall not invoice for services until after services are completed and accepted by the County. Invoices received prior to service completion will be rejected.

F. The Contractor shall not invoice the County for any work not accepted by the

County. Should the County receive such invoices, they will be rejected.

G. The County will review invoices for the required information. The County will have the authority to reject invoices based on improper invoice format.

H. The County reserves the right to request additional information added to the

Contractor’s invoice and reports as needed.

13. TRANSITION

A. The renewal of this contract is contingent upon satisfactory performance and the Contractor’s continued ability to provide needed services. Should there be non-renewal of this contract, the Contractor agrees to assist the County in the transition of services another Contractors designated by the County.

B. The Contractor shall work with County Representative and newly awarded

Contractor, under the advisement of the Contract Administrator, to remove Contractor-owned/supplied containers, timeframe for completion, and in performance of all transition-related activities.

14. EMERGENCY SUPPORT

The Contractor shall provide the following containers at the monthly rental rates indicated on the bid form to meet the County’s emergency relief efforts. The Contractor shall be able to provide the minimum quantities needed.

• Roll-Off Containers (Set Up and Pick-Up Included) listed on the Bid

Response Form

Containers Minimum

Quantities 20 cu. yd. Open Top Roll-Off Container

30 cu. yd. Open Top Roll-Off Container

40 cu. yd. Open Top Roll-Off Container

• Hauling rates shall be per the rates on the Fee Schedule Lot A – Countywide and

Lot B - Container Services As-Needed Pick-up/Pull.

• Disposal fees of green/yard waste, rubbish & wet/food waste, construction & demolition debris, asbestos, and tire pick up shall be per the rates on the Fee Schedule Lot A – Countywide and Lot B - Container Services, Disposal Fees.

The County will pay this cost monthly during the six (6) month rental period beginning June 1st through November 30th of the contract year, to ensure the availability of these containers. In the event the County orders roll-off containers, no additional cost will be incurred due to the monthly cost for reservation of this equipment.

Placement of orders by the County for support will be either written order in the form of a fax or e-mail. At the County’s sole option, verbal orders may be issued via telephone. All orders will be identified with a specified order number.

The Contractor shall deliver the equipment or supplies to the location designated by the order within 24 hours after receipt of the order. The Contractor shall expend every reasonable effort to meet this requirement. However, in the event circumstances beyond his/her control preclude compliance with this delivery requirement, the Contractor shall immediately notify the County’s representative of the date and time delivery can be made.

The Contractor shall pickup all rental equipment within 24 hours after notification that the equipment is no longer required.

15. ORANGE COUNTY HOLIDAYS

Service excludes Sundays and Holidays when the County is not open.

Legal holidays when most County buildings will be closed to the public, are as follows:

1. New Year’s Day

2. Martin Luther King Day

3. Memorial Day

4. Fourth of July

5. Labor Day

6. Veterans Day

7. Thanksgiving Day and the Friday after Thanksgiving Day

8. Christmas Eve and Christmas Day

In addition to Orange County Holidays, the Ninth Judicial Circuit Court and the Clerk of Court also observe the following:

1. Good Friday

2. Rosh Hashanah

3. Yom Kippur

4. Veterans Day

SCOPE OF SERVICES SUPPLEMENTAL INFORMATION

1. SECURITY AND IDENTIFICATION

A. All costs for background investigations including state and national fingerprinting-based record checks shall be Contractor's responsibility. The County will have the right to request any additional investigative background information including, but not limited to, the employment record, Right-To-Know records, training records, payroll records, position for which hired including site location of any personnel assigned to perform the services. The Contractor shall furnish, in writing, such information to the extent allowed by law, prior to commencement of services. The County reserves the right to conduct its own investigation of any employee of the Contractor.

B. The Contractor shall be responsible for security clearance compliance for all employees and subcontractors. Background checks and security clearance requirements shall be based on the security requirements for each facility. The Contractor shall perform background checks at the Contractor’s expense, including any security clearance required by the Florida Department of Law Enforcement (FDLE), Division of Criminal Justice Information Services (CJIS) and submit them to the County for determining whether the employee is able to work in a facility.

Background Checks for the Contractor’s staff must be approved by the County prior to working in any County facility. Contractors are responsible for obtaining the necessary forms for background checks as follows:

1. For all Contractor’s staff that will be working at the Courthouse Complex or Courthouse related facilities, including the Juvenile Justice Center, -request forms from the Facilities Management Downtown District via email from James.Buys@ocfl.net

2. For all Contractor’s staff that will be working at the Sheriff’s Central Complex or any other Sheriff related facility - request forms from the Facilities Management Special Services District via e-mail from Bruce.Heffelbower@ocfl.net

3. For all Contractor’s staff that will be working at Corrections or a Corrections related facility - request forms via e-mail from Luke.Ognibene@ocfl.net.

4. For all Contractor’s staff that will be working at other Orange County facilities – a Criminal History Check, conducted at the FDLE website (www.fdle.state.fl.us/ - there is a cost to the contractor), is required.

http://www.fdle.state.fl.us/ http://www.fdle.state.fl.us/ http://www.fdle.state.fl.us/

Contact Bruce.Heffelbower@ocfl.net for information before completing the check.

For security purposes and to maintain privacy when submitting FDLE Background Checks via e-mail the subject line of the email must contain the following: ***EXEMPT***

Due to the time required to process background checks, the Contractor should allow 2-3 weeks turn-around time. Each County Representative will inform the contractor of their Background Check results.

Upon Background Check approval, the Contractor’s staff shall go to the Orange County Human Resources office located at 450 E. South St., Orlando, FL 32801 with an Affidavit of Identity form (issued by Contractor, sample form in contract documents) and a State of Florida I.D. or Driver’s License to obtain their Orange County photo I.D. badge.

C. Contractor's employees shall not be allowed to work in Orange County facilities without completed and approved background investigations.

D. Upon termination or transfer of any employee of the Contractor working under this contract, the Contractor shall immediately notify the County’s Representative, in writing, of such termination or transfer and return said employee’s Orange County photo I.D. badge to the Facilities Management Division Contract Administrator.

E. The Contractor shall report the arrest of any employee working under the terms of this contract to the County’s Representative within twenty-four F. (24) hours of the arrest or knowledge of the arrest. It shall be subject to the approval of the County whether the employee shall continue to work at County locations within this contract.

G. The Contractor shall remove from County premises any of his employees who, in the opinion of the County’s Representative, is not performing the services in a proper manner or does not comply with the rules and regulations of the County.

The Contractor shall in no way, interpret such removal to require dismissal or other disciplinary action of the employee. The County’s Representative will request that anyone suspected of working under the influence of alcohol or controlled substances be removed from the workplace. The Contractor shall establish, implement and maintain procedures and controls to ensure that their employees comply with all applicable provisions of the contract and all site rules and practices of the County.

H. The Contractor shall not use employees of any temporary employment agency to supplement his work force in County buildings for any reason. Only Contractor employees shall be used to perform the required services of this contract unless otherwise approved, in writing, by the County’s Representative.

I. The Contractor shall prevent its employees from tampering with any owned items of County employees or County owned property or entering into any area unless required in the performance of the services.

J. Contractor personnel are required to wear uniforms and employer identification badges displaying their company name to adequately identify them as company staff. The contractor shall ensure that all employees are clean, neat, and appropriately attired during performance of the services.

K. The Contractor shall ensure all employees prominently wear the ID badge on the front of his or her uniform at all times on County premises.

L. Access to a site shall be coordinated through the County’s Representative.

M. Sixty (60) days prior to each Contract renewal or contract end, the Contractor’s Orange County photo ID badge will be inventoried by the Facilities Management Division Contract Administrator. At that time, the Contractor will be advised of any missing ID cards. If any ID Cards are missing, the Contractor will be charged a $25.00 fee for each missing ID badge. However, the County may charge and collect this fee at any time during the contract.

2. SPECIAL CONDITIONS FOR WORKING AT THE CORRECTIONS COMPLEX

The following are specific conditions and rules that must be followed while providing services at the Corrections Complex.

A. All Contractor employees shall carry a valid ID at all times.

B. The Contractor shall provide a list of all employees that will be working inside any jail. A full criminal history shall be run on each employee by the Corrections Department. No Contractor employee will be allowed to work inside any jail if they are on active probation, home confinement, parole or have been arrested within the last five (5) years or have been arrested for any crime involving violence, drugs or theft. The Contractor employee list shall include:

1. Employee’s Full name

2. Employee’s date of birth

3. Employee’s Race/Sex

4. Employee’s Social Security Number

5. Employee’s Driver’s License number

C. Only authorized employees of the Contractor shall be allowed to work at

Corrections. WORK RELEASE INMATES ARE NOT AUTHORIZED TO

WORK ON ANY JAIL PROJECT.

D. Contractor’s employee shall wear their Contractor issued ID on the collar of their shirt at all times while on the Corrections compound. This ID will be issued to each Contractor employee at the North perimeter building and will only be given upon surrendering of a valid personal ID.

E. If an ID is lost, the Contractor’s employee shall report it immediately to their escort officer.

F. In the event of an emergency, the Contractor’s employee shall report it to the nearest Corrections staff member. They will contact 911.

G. The Contractor’s employees shall follow the direction of the escort officer at all times.

H. The Contractor’s employees shall not bring tobacco or tobacco products inside any jail or on top of any roof or within any jail fence line.

I. The Contractor’s employees shall not bring or wear hats or sunglasses inside any facility.

J. The Contractor’s employees shall not bring any cell phones inside the facility unless authorized by Corrections.

K. Contractor vehicles shall have the windows rolled up and locked at all times and parked in only pre-authorized areas.

L. The Contractor shall ensure that during breaks, if a Contractor’s employee leaves an area, all tools must be removed.

M. All Contractor tools will be inventoried going into and out of a facility. The Contractor shall ensure that employees take in only what is needed to perform the services.

N. At the end of each workday, the Contractor shall ensure that all tools and debris are collected. The Contractor shall conduct an inspection of all areas to ensure all tools are accounted for.

O. No illegal drugs or drug paraphernalia are allowed in the compound.

P. No weapons, guns or ammunition are allowed in the compound.

Q. The Contractor shall ensure that no inmate interaction occurs. The Contractor’s employees shall not talk to or give or receive anything from an inmate, including cigarettes.

R. The Contractor shall only use storage areas approved at the beginning of the project, unless otherwise permitted during a project by Corrections.

S. The Contractor shall not leave clothing unattended, including hats and sunglasses.

Y25-115-KS

ATTACHMENT A

CONTAINER SIZE/PICK-UP FREQUENCY SCHEDULE

LOT A - COUNTYWIDE FACILITIES - SOLID WASTE

FACILITIES MANAGEMENT - DOWNTOWN DISTRICT

SIZE LOCATION FREQ

WKLY MON TUE WED THUR FRI SAT

34 cu. yd. Orange County Courthouse, 425 N. Orange Ave., Orlando, FL, (#0020.03) (Container Rental) - Self-Contained Compactor 1 X

30 cu. yd. Orange County Courthouse, 425 N. Orange Ave., Orlando, FL, (#0020.03) (Container Rental) - Roll-Off 1 On-

Call

FACILITIES MANAGEMENT - CENTRAL DISTRICT

WKLY MON TUE WED THUR FRI SAT

4 cu. yd. Graphics Reproduction, 3907 Forrestal Ave., Orlando, FL, (#9190.02) – Lock Bar 1 X

8 cu. yd. Great Oaks Village (Near Evans Dining Hall Kitchen), 1768 E.

Michigan St., Orlando, FL, (#9041.27) 3 X X X

4 cu. yd. Holden Heights Community Center-1201 20th St. Orlando, FL. 2 X X

4 cu. yd. Mosquito Control, 2715 Conroy Rd., Orlando, FL, (#9330.01) 1 X

4 cu. yd. Regional Computer Center, 4300 S. John Young Pkwy., Orlando, FL, (#0021.01) 1 X

4 cu. yd. YMCA Head Start, 814 W. Oakridge, Orlando, FL, (#0001.01) 2 X X

6 cu. yd. Cooperative Extension, 6021 Conway Rd., Orlando, FL, (#9225.01) 1 X

6 cu. yd. Juvenile Assessment Center, 823 W. Central Ave, Orlando, FL, 2

8 cu. yd. Animal Services, 2769 Conroy Rd, Orlando, FL, (#9201.01) 5 X X X X X

8 cu. yd. Health and Family Services. 2100 E. Michigan St., Orlando, FL, (#9041.42) 1 X

8 cu. yd. Juvenile Justice Center, 2000 E. Michigan St., Orlando, FL, (#9044.01) 2 X X

8 cu. yd. Medical Examiner’s Office, 2350 E. Michigan St., Orlando, FL, (#9041.54) 1 X

FACILITIES MANAGEMENT-3rd STREET

WKLY MON TUE WED THUR FRI SAT

4 cu. yd. Sheriff Sector IV Sub Station, 2400 W 33rd St, Orlando, FL (#9094.01) 2 X X

4 cu. yd. Video Visitation, 3000 39th St., Orlando, FL, (#9142.01) 1 X

2 x 8

cu. yd.

Booking and Release Center, 3803 Vision Blvd., Orlando, FL, (#9097.50) 3 X X X

8 cu. yd. Cassady Building, 2450 W. 33rd St., Orlando, Fl, (#9093.02) 1 X

8 cu. yd. Corrections Support - 33rd District FM Office 3723 -B Vision Blvd., (#9097.02) 3 X X X

8 cu. yd. Corrections Support - Uniform & Mailroom Trailer Parking Lot 4031 S. John Young Pkwy., Orlando (#9097.01) 3 X X X

2 x 34

cu. yd.

33RD FM District Office: 3723B Vision Blvd - 34 YD Self-Contained Compactor 2 X X

FACILITIES MANAGEMENT - EAST DISTRICT

SIZE LOCATION FREQ

WKLY MON TUE WED THUR FRI SAT

4 cu. yd. Bithlo-Christmas Neighborhood Center, 18510 Madison Ave., Bithlo, FL, (#9575.01) 1 X

4 cu. yd. Comptroller's Warehouse, 1800 Cypress Lakes Dr., Orlando, FL, (#9023.01) 1 X

4 cu. yd. Hanging Moss Warehouse, Suites 200-270, 6136 Hanging Moss Road, Orlando, FL ( 1

4 cu. yd. Sheriff Gun Range, 12455 Wewahotee Rd., Orlando, FL, (#0043.01) 2 X X

4 cu. yd. Sheriff Sector II, 11100 Lake Underhill Rd., Orlando, FL, (#9596.01) 1 X

4 cu. yd. Union Park Neighborhood Center for Families, 9839 E Colonial Dr, Orlando, FL (#9604.01 1

8 cu. yd. Facilities Management Division - East District 6600 Amory Court, Orlando 1 X

8 cu. yd. East Orange Community Center, 12050 E. Colonial Dr., Orlando, FL, (#9011.02) 2 X X

8 cu. yd. Sphaler Community Center, 1001 4th Street, Taff (#0038.01) 1 X

8 cu. yd. Taft Community Center, 9450 S. Orange Ave., Orlando, FL, (#9026.01) 1 X

8 cu. yd. Taft Head Start, 9504 S. Orange Ave., Orlando, FL, (#9574.01) 1 X

8 cu. yd. Sheriff Gun Range 12455 Wewahotee Rd., Orlando, FL, (#0043.01) 2 X X

FACILITIES MANAGEMENT- WEST DISTRICT

SIZE LOCATION FREQ

WKLY MON TUE WED THUR FRI SAT

95 gal Emergency Medical, 650 N. Pine Hills Rd, Orlando, FL 1 X

95 gal Sheriff’s LEVO - CAT School, 6350 Wadsworth Rd., Mt. Dora, FL, (#0026.01) 2 X

2 cu. yd.

Grand Cypress Equestrian Park, Sherriff Mounted Patrol, 1 Equestrian Way Orlando, FL 1 X

4 cu. yd.

John Bridges Community Center, 445 W. 13th St., Apopka, FL, (#9377.01) 2 X X

6 cu. yd.

Pine Hills YMCA/HeadStart, 6400 Jennings Rd., Orlando, FL, (#0045.04) 3 X X X

6 cu. yd. Ocoee Service Center, 475 W. Story Rd., Ocoee, Fl, (#9006.01) 1 X

8 cu. yd.

Southwood Community Center, 6201 Brookgreen Ave., Orlando, FL, (#9017.01) 1 X

8 cu. yd.

Willow Street Community Center, 6565 Willow St, Zellwood, FL (#0008.01) 1 X

8 cu. yd.

John Bridges Community Center, 445 W. 13th St., Apopka, FL, (#9377.01) 1 X

FIRE RESYDE DEPARTMENT

SIZE LOCATION FREQ

WKLY MON TUE WED THUR FRI SAT

95 gal Fire Station #20, 3200 Washington St., Zellwood, FL, (#9227.01) 1 X

95 gal Fire Station #27, 2248 Novella Eliza Lane, Apopka, FL, (#0028.01) 1 X

95 gal Fire Station #28, 3250 Clarcona Rd., Apopka, FL, (#9301.01) 1 X

95 gal Fire Station #30, 38 S. Hastings St., Orlando, FL, (#9374.01) 2 X X

95 gal Fire Station #31, 6116 S. Apopka Vineland Rd., Orlando, FL, (#9229.01) 1 X

95 gal Fire Station #33, 1700 S Apopka Vineland Rd., Orlando, FL, (#9305.01) 1 X

95 gal Fire Station #34, 3948 State Route 535, Winter Garden, FL, (#9230.01) 1 X

95 gal Fire Station #35, 7435 Winter Garden Vineland Rd., Windermere, FL, (#9589.01) 1 X

95 gal Fire Station #36, 12252 State Route 535, Orlando, FL, (#9231.01) 1 X

95 gal Fire Station #37, 540 E. Oakland Ave., Oakland, FL, (#9235.01) 1 X

95 gal Fire Station #40, 5570 Beggs Rd., Orlando, FL, (#9232.01) 1 X

95 gal Fire Station #41, 4412 Fairview Dr., Orlando, FL, (#9375.01) 1 X

95 gal Fire Station #43, 2700 Apopka Vineland Rd., Orlando, FL, (#9303.01) 1 X

95 gal Fire Station #52, 4765 Sand Lake Rd., Orlando, FL, (#9239.01) 1 X

95 gal Fire Station #53, 1270 La Quinta Dr., Orlando, FL, (#9240.01) 1 X

95 gal Fire Station #55, 801 Greenway Professional Court, Orlando, FL, (#9256.01) 1 X

95 gal Fire Station #56, 13303 S International Dr., Orlando, FL, (#9257.01) 1 X

95 gal Fire Station #58, 2900 Deerfield Blvd., Orlando, FL, (#0041.01) 1 X

95 gal Fire Station #63, 2450 Goldenrod Rd., Orlando, FL, (#9225.01) 1 X

95 gal Fire Station #65, 4999 Orion Blvd., Orlando, FL, (#0035.01) 1 X

95 gal Fire Station #66, 966 N. Semoran Blvd., Orlando, FL, (#9244.01) 1 X

95 gal Fire Station #70, 1027 Wallace Ave., Orlando, FL, (#9245.01) 1 X

95 gal Fire Station #71, 4405 Goldenrod Rd., Orlando, FL, (#9246.01) 1 X

95 gal Fire Station #73, 811 1st St., Taft, FL, (#9248.01) 1 X

95 gal Fire Station #76, 11361 Narcoossee Rd., Orlando, FL, (#9249.01) 1 X

95 gal Fire Station #77, 11501 Moss Park Rd., Orlando, FL, (#9573.01) 1 X

2 x 95 gal Fire Station #81, 901 Econlockhatchee Rd., Orlando, FL, (#9416.01) 2 X X

95 gal Fire Station #82, 500 Story Partin Rd., Orlando, FL, (#9252.01) 1 X

4 cu. yd. Fire Station #83, 11950 Lake Underhill Rd, Orlando, FL, (#9302.01) 1 X

95 gal Fire Station #84, 1221 N. Fort Christmas Rd., Orlando, FL, (#9253.01) 1 X

2 x 95 gal

Fire Station #85, 1382 N. Chickasaw Trail, Orlando FL - Fire Facility Warehouse 2 X X

95 gal Fire Station #86, 3202 Babbitt Ave., Orlando, FL, (#9254.01) 1 X

4 cu. yd. 1382 N. Chickasaw Trail, Orlando, FL 1 X

8 cu. yd. Fire Rescue Headquarters, 6590 Amory Ct., Winter Park, FL, (#9226.01) 2 X X

4 cu. yd. Fire Rescue Training Warehouse, 2976 Forsyth Rd., Winter Park, FL, (#9570.02) 1 X

4 cu. yd. Fire Station #42, 5420 Silver Star Rd., Orlando, FL, (#9234.01), 1 X

4 cu. yd. Fire Station #50, 1415 29th St., Orlando, FL, (#9237.01) 1 X

4 cu. yd. Fire Station #51, 1700 Oak Ridge Rd, Orlando, FL, (#9238.01) 1 X

4 cu. yd. Fire Station #54, 5400 Central Florida Parkway, Orlando, FL, (#9241.01) 1 X

4 cu. yd. Fire Station #72, 3140 S. Conway Rd., Orlando, FL, (#9247.01) 1 X

4 cu. yd. Fire Station #80, 1841 Bonneville Rd., Orlando, FL, (#9250.01) 1 X

4 cu. yd. Fire Station #85, 13801 Townsend Dr., Orlando, FL, (#9560.01) 2 X

CORRECTIONS DEPARTMENT

4 cu. yd. Sheriff Sector IV Sub Station, 2400 W 33rd St, Orlando, FL (#9094.01) 2 X X

4 cu. yd. Sheriff Sector IV Sub Station, 2400 W 33rd St, Orlando, FL (#9094.01) 2 X X

PUBLIC WORKS DEPARTMENT

SIZE LOCATION FREQ

WKLY MON TUE WED THUR FRI SAT

8 cu. yd. Apopka Roads & Drainage, 3258 Clarcona Rd., Apopka, FL, (#0014.01) 1 X

8 cu. yd. Bithlo Highway Maintenance, 18841 Old Cheney Hwy, Orlando, FL, (#9354.01) 1 X

8 cu. yd. Goldenrod Highway Maintenance, 2530 N. Forsyth Rd., Orlando, FL, (#9163.03) 1 X

8 cu. yd. Public Works Building #1,…