Written Inquiries and Answers.pdf

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Attached to
Cable TV Repair Services
Solicitation number
DQ1 CFCA 2026000494 2
Issued by
Garfield County, Colorado

About this file

This document is a written inquiries and answers file for Colorado's Cable TV Repair Services contract (DQ 2026000494). The scope of work encompasses maintenance and repair services for eleven headend locations and twenty facilities statewide. The contract requires awarded contractors to maintain a two-hour deployment response time, though this requirement is primarily geared toward acknowledgement of service requests rather than physical onsite arrival. Contractors must provide preventive maintenance services across multiple television distribution platforms, including C-BAND systems, DIRECTV systems, DISH Network systems, and other platforms, with specific channel lineups and equipment details outlined in supporting attachments.

For unscheduled maintenance services falling outside the preventive maintenance scope, contractors must submit detailed estimates with labor and materials broken out to the Facilities Management Services (FMS) department for approval before proceeding with repairs. The contract currently maintains no spare or replacement parts at headend locations, placing responsibility on contractors to source necessary equipment. In cases where equipment must be ordered from proprietary sources, timeline extensions are permitted provided tracking information is submitted, with expedited shipping requested when feasible. All reimbursable expenses for unscheduled maintenance, including per diem, mileage, travel costs, and mobilization charges, require prior approval and are subject to established limits established through the estimate submission process.

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DQ 2026000494 – Cable TV Repair Services

Written Inquiries and Answers

1. Please provide the names and physical addresses of all eleven (11) headend locations and the twenty (20) facilities included in the scope of work.

Answer: Please see Attachment 3

2. Please provide the current channel lineup for each facility, as well as details regarding the existing television distribution equipment requiring maintenance and support (e.g., CBAND systems, DIRECTV systems, DISH Network systems, or other platforms).

Answer: Please see Attachment 4

3. In the event that Programmer owned and supplied specialized equipment fails, is timeline extended? Ex. NCB Universal ships via 2nd day carrier for replacements.

Answer: In the event equipment has to be ordered from proprietary sources, the time requirements will be extended provided tracking information is provided. In cases such as this, expedited shipping is requested

4. Please provide an inventory of spare parts and replacement equipment currently maintained at each headend location for use in supporting and restoring service?

Answer: At this time there are no spare or replacement parts.

5. For unscheduled maintenance services that fall outside the preventive maintenance (PM) scope, are there established limits or not-to-exceed amounts for reimbursable expenses such as per diem, mileage, travel costs, and mobilization charges?

Answer: All unscheduled maintenance will require the awarded contractor to submit an estimate with the labor and materials broken-out prior to the repairs being done for approval from FMS.

6. For purposes of evaluating compliance with the required two (2) hour onsite deployment response time, please provide the maximum travel time between the facilities located farthest apart within the contract scope and confirm that the response requirement applies to all covered locations.?

Answer: The 2-hour deployment requirement is geared more towards acknowledgement of the request for services. Please see section 3.C.ii.a,b,c in Exhibit A.

DQ 2026000494 – Cable TV Repair Services Written Inquiries and Answers

File details come from the government source that posted it. Updated .