WIOA_Title_I_-_Career_Services_-_Adult_&_Dislocated_Worker_(Addendum_#1_Revision).pdf

COUNTY OF ORANGE

OC COMMUNITY RESOURCES

REQUEST FOR PROPOSAL (RFP)

FOR

WIOA TITLE I - CAREER SERVICES - ADULT & DISLOCATED

WORKER

RFP NO. 012-2933801-JM

RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:

https://secure.procurenow.com/portal/ocgov https://secure.procurenow.com/portal/%7bproject.government.code%7d

County of Orange RFP

OC Community Resources - WIOA Title I - Career Services - Adult & Dislocated Worker, 012-2933801-JM

County of Orange

OC Community Resources

Procurement and Contract Services

601 N. Ross St., 6th Floor

Santa Ana, CA

92701

SCHEDULE OF ACTIVITIES

Release of RFP Solicitation October 16, 2025

Pre-Proposal Meeting (Optional)

(Non-Mandatory)

October 23, 2025, 10:00am

Microsoft Teams:

https://teams.microsoft.com/l/meetup-join/19%3ameeting_MWIzZDZkZmQtZTc1Yi

00MWU4LWJmOWYtYjVmNDQ0NGVkND

Bk%40thread.v2/0?context=%7b%22Tid%22%

3a%22e4449a56-cd3d-40ba-ae32-

25a63deaab3b%22%2c%22Oid%22%3a%22be

1f4bfe-6f24-4073-b27b-dc0bc947f225%22%7d

Meeting ID: 276 133 088 971 2

Passcode: bY3QX67y

Question Submission Deadline November 19, 2025, 2:00pm

Letter of Intent to Submit Proposal

(Preferred) Deadline

November 20, 2025, 2:00pm

Proposal Submission Deadline December 10, 2025, 2:00pm

PROPOSALS MUST BE RECEIVED ON

OR BEFORE

Wednesday, December 10, 2025

2:00 pm https://teams.microsoft.com/l/meetup-join/19%3ameeting_MWIzZDZkZmQtZTc1Yi00MWU4LWJmOWYtYjVmNDQ0NGVkNDBk%40thread.v2/0?context=%7b%22Tid%22%3a%22e4449a56-cd3d-40ba-ae32-25a63deaab3b%22%2c%22Oid%22%3a%22be1f4bfe-6f24-4073-b27b-dc0bc947f225%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MWIzZDZkZmQtZTc1Yi00MWU4LWJmOWYtYjVmNDQ0NGVkNDBk%40thread.v2/0?context=%7b%22Tid%22%3a%22e4449a56-cd3d-40ba-ae32-25a63deaab3b%22%2c%22Oid%22%3a%22be1f4bfe-6f24-4073-b27b-dc0bc947f225%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MWIzZDZkZmQtZTc1Yi00MWU4LWJmOWYtYjVmNDQ0NGVkNDBk%40thread.v2/0?context=%7b%22Tid%22%3a%22e4449a56-cd3d-40ba-ae32-25a63deaab3b%22%2c%22Oid%22%3a%22be1f4bfe-6f24-4073-b27b-dc0bc947f225%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MWIzZDZkZmQtZTc1Yi00MWU4LWJmOWYtYjVmNDQ0NGVkNDBk%40thread.v2/0?context=%7b%22Tid%22%3a%22e4449a56-cd3d-40ba-ae32-25a63deaab3b%22%2c%22Oid%22%3a%22be1f4bfe-6f24-4073-b27b-dc0bc947f225%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MWIzZDZkZmQtZTc1Yi00MWU4LWJmOWYtYjVmNDQ0NGVkNDBk%40thread.v2/0?context=%7b%22Tid%22%3a%22e4449a56-cd3d-40ba-ae32-25a63deaab3b%22%2c%22Oid%22%3a%22be1f4bfe-6f24-4073-b27b-dc0bc947f225%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MWIzZDZkZmQtZTc1Yi00MWU4LWJmOWYtYjVmNDQ0NGVkNDBk%40thread.v2/0?context=%7b%22Tid%22%3a%22e4449a56-cd3d-40ba-ae32-25a63deaab3b%22%2c%22Oid%22%3a%22be1f4bfe-6f24-4073-b27b-dc0bc947f225%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MWIzZDZkZmQtZTc1Yi00MWU4LWJmOWYtYjVmNDQ0NGVkNDBk%40thread.v2/0?context=%7b%22Tid%22%3a%22e4449a56-cd3d-40ba-ae32-25a63deaab3b%22%2c%22Oid%22%3a%22be1f4bfe-6f24-4073-b27b-dc0bc947f225%22%7d

SECTIONS

SECTION 1. INTRODUCTION AND INSTRUCTIONS TO APPLICANTS

SECTION 2. PROTEST PROCEDURES

SECTION 3. SCOPE OF SERVICES

SECTION 4. OCLSB AND DVBE PREFERENCE POLICIES CERTIFICATION

REQUIREMENTS

SECTION 5. PROPOSAL SCORING CRITERIA

SECTION 6. PROPOSAL RESPONSE REQUIREMENTS

Attachments:

A - RFP - Attachment A - Application - WIOA A&DW - Finalv3.2

B - Attachment A-Application-Form1B-Budget Narrative Guidezd-jm-1.1

C - Attachment A - Application - Form 2 - Fund Diversification_v2

D - Attachment B - Model Contract-jm_10-8_JPC 10.14.25-Final

E - Attachment A - Application - Form 1A - Detailed Budget PY 2026-27zd_jm_rev

SECTION 1. INTRODUCTION AND INSTRUCTIONS TO APPLICANTS

The County of Orange, OC Community Resources (hereinafter referred to as “County”), is soliciting proposals (hereinafter referred to as "Proposal(s)" or "Application(s)" from qualified firms (hereinafter referred to as “Applicant(s)”) for WIOA Title I - Career Services for Adult and

Dislocated Worker. Applicants must meet the minimum qualifications and requirements as set forth within the Request for Proposal (RFP) and be capable of providing services identified in the

Scope of Services herein.

Applicants must provide career services for the following WIOA populations:

• WIOA Adult Program

• WIOA Dislocated Worker Program

The proposed schedule below is subject to change. Any changes to the schedule for the RFP process will be issued to all Applicants via addenda on the County's eProcurement Portal.

This is a fully electronic Request for Proposals (RFP). Applicants must submit their proposals online via the County’s online bidding system. Only electronic proposals will be accepted.

Facsimile and e-mail proposals will NOT be allowed. For assistance on uploading proposals via

County’s eProcurement Portal, please contact procurement-support@opengov.com or https://help.procurement.opengov.com/en/.

All questions or requests for interpretations must be received within this solicitation by

Wednesday, November 19, 2025, before 2:00 pm as specified in the solicitation. Applicants are not to contact other County personnel with any questions or clarifications concerning this solicitation. Verbal clarifications or responses will not be considered binding.

The Orange County Workforce & Economic Development Division (WEDD) oversees

Workforce Innovation and Opportunity Act (WIOA)-funded projects and workforce services designed to help individuals achieve economic self-sufficiency through training and job placement. In partnership with the Orange County Workforce Development Board (OCWDB) and the County Board of Supervisors, WEDD currently operates through two Orange County

Workforce Solutions Centers in Brea and Laguna Niguel, affiliate locations, and a mobile unit that extends services to underserved and remote communities.

These services include career counseling, job search assistance, resume building, and interview preparation, as along with industry-specific training that equips participants with skills for high-demand sectors. Program services such as On-the-Job Training (OJT), apprenticeships, and work experience provide paid, hands-on learning opportunities. Businesses also benefit from recruitment support, labor market data, and employee upskilling services.

Together, these services ensure access to meaningful employment opportunities that align with local industry needs, particularly in advanced manufacturing, energy, construction, and utilities, healthcare, hospitality and tourism, and information technology.

https://procurement.opengov.com/login mailto:procurement-support@opengov.com https://help.procurement.opengov.com/en/

1.1 INTRODUCTION

The County intends that the successful Applicant(s) shall provide WIOA Title I - Career Services

- Adult & Dislocated Worker proposed in accordance with contract requirements set forth in the solicitation and model contract contained herein this RFP (Model Contract), including attachments and exhibits.

1.2 COUNTY HOLIDAYS DURING SOLICITATION PERIOD

During this solicitation period, the OC Community Resources will be closed on the following

County holidays:

• November 11, 2025, Veterans Day

• November 27, 2025, Thanksgiving Day

• November 28, 2025, Day after Thanksgiving

1.3 INSTRUCTIONS TO APPLICANTS AND PROCEDURES FOR SUBMITTAL

A. Applicants who intend to submit a proposal may submit a signed Letter of Intent to Submit

Application on the Applicant’s letterhead to Jennifer Martinez, Contract Administrator, via email to cdm.rfpmail@occr.ocgov.com. The letter should reference RFP No. 012-

2933801-JM: County of Orange – WIOA – Title I Career Services – Adult and Dislocated

Worker. Applicants will receive a confirmation email within two (2) business days of receipt of the Letter of Intent. The Letter of Intent must be received on or before Thursday, November 20, 2025, no later than 2:00 P.M. PT.

B. Proposals are to be uploaded via the County's eProcurement Portal at https://procurement.opengov.com/portal/ocgov. For assistance on uploading proposals via County’s eProcurement Portal, please contact procurement-support@opengov.com or https://help.procurement.opengov.com/en/ .

C. Examine the Contract Documents and the site of the proposed work carefully before submitting a Proposal for the work contemplated. Investigate the conditions to be encountered, as to the character, quality, and quantities of work to be performed and materials to be furnished and as to the requirements of all Contract Documents.

The County has attempted to provide all information available. It is the responsibility of each Applicant to review, evaluate, and, where necessary, request any clarification prior to submission of a Proposal. If any person contemplating submitting a response to this

Request for Proposals is in doubt as to the true meaning of any part of the solicitation documents attached hereto or finds discrepancies in or omissions from the specifications, they may submit a written request for clarification/interpretation to the County Deputy

Purchasing Agent (DPA) via the County’s eProcurement Portal under the bid page for this solicitation.

mailto:cdm.rfpmail@occr.ocgov.com https://procurement.opengov.com/portal/ocgov https://procurement.opengov.com/portal/ocgov mailto:procurement-support@opengov.com https://help.procurement.opengov.com/en/

If clarification or interpretation of this solicitation is considered necessary by County, an addendum shall be issued, and the information will be posted via the County’s eProcurement Portal. Any interpretation of, or correction to, this solicitation shall be issued by the DPA. It is the responsibility of each Applicant to periodically check the County’s eProcurement Portal to ensure that they have received and reviewed any and all addenda to this solicitation.

The County will not be responsible for any other explanations, corrections to, or interpretations of the documents, including any oral information. If an addendum is issued, proposers must acknowledge the addendum via the County’s eProcurement Portal.

All questions or requests for interpretations must be received within this solicitation by Wednesday, November 19, 2025, before 2:00 pm. The DPA will provide all official communication concerning this solicitation. Any County response relevant to this solicitation other than through or approved by the DPA is unauthorized and will be considered invalid.

D. Proposals must be valid for a period of at least three hundred sixty-five (365) calendar days from the closing date and time of receipt. No Proposal may be withdrawn after the submission date.

E. Each Applicant must submit their proposal electronically via the County’s eProcurement

Portal.

F. All pages must be numbered and identified sequentially by section. Proposals must be tabbed and indexed in accordance with the information requested in the Proposal Response

Requirements section. It is imperative that all Applicants comply, exactly and completely, with the instructions set forth herein. All responses to this solicitation shall be type written or word-processed (except where otherwise provided or noted), concise, straightforward, and must fully address each requirement and question. Although not as a substitute for a complete written response, additional material, such as technical documents, may be referenced in any response if the material is included in the same section as additional information.

G. Proposals are not to be marked as confidential or proprietary. The County may refuse to consider any Proposal so marked. All Proposals and supporting documents will be subject to the provisions of the California Public Records Act (California Code

Government Code 7920.000 et seq.) (PRA) and will be disclosed or withheld in accordance therewith. The County shall not be liable in any way for disclosure of any such records.

Additionally, all Proposals shall become the property of the County.

Applicants should not request that certain information be treated as exempt, and statements in the Proposals should not be marked as confidential or proprietary. In the event that any information is marked as confidential or proprietary, as it may be absolutely necessary, Applicants have the sole responsibility of obtaining any applicable injunctive reliefs to prevent the disclosure of such confidential proprietary information in connection with any request made to County pursuant to PRA or a subpoena for disclosure of such information.

H. Each Applicant shall exercise reasonable care and diligence to avoid submitting a Proposal that could result in a conflict of interest if Applicant(s) were to be selected. This obligation shall apply to the Applicant(s), the Applicant’s employees, agents, and relatives, sub-contractors, and third parties associated with accomplishing work and services in the

Proposal. In the event Applicant has done work for the County on this Project in the past or has reason to believe that a conflict of interest may exist for Applicant in regard to this

Project, Applicant(s) should consult with its legal counsel prior to responding to this solicitation. Any Applicant who is found to have an actual conflict of interest may have its

Proposal rejected on that ground. Applicants must be in compliance with the OC

Procurement Ethics Guideline. https://cpo.ocgov.com/sites/cpo/files/2021-

07/Ethics_Guide_Aug_2017.pdf

Applicant(s), its employees and/or consultants may be subject to the provisions of the

California Political Reform Act of 1974 (the “Act”), which (1) requires such persons to disclose any financial interest that may be materially affected by services provided under this Contract, (2) prohibits such persons from making, or participating in making, decisions that could reasonably affect such interest; and (3) may require the filing a Statement of

Economic Interest (Form 700).

If subject to the Act, Applicant(s) shall conform to all requirements of the Act. Failure to do so shall constitute a material breach and is grounds for immediate termination of the

Contract by County. Applicant(s) shall indemnify and hold harmless County for any and all claims for damages resulting from Applicant’s violation of this section.

I. By submitting a Proposal, the Applicant(s) represents that it thoroughly examined the

County’s requirements, is familiar with the services required under this solicitation and is qualified and capable of providing the services to achieve the County’s objectives.

J. Each Applicant must submit its Proposal in strict accordance with all requirements of this solicitation and compliance must be stated in the Proposal. Deviations, clarifications and/or exceptions must be clearly identified and listed separately as alternative items on additional information section for the County’s consideration as specified in the

Proposal Response Requirements Section, “Statement of Compliance.”

Note: Allow sufficient time to upload all required files. The County’s eProcurement Portal will not allow any uploads after the due date and time specified herein, e.g., if Part 1 and 2 uploaded successfully at 1:58:38 P.M. and Part 3 is in progress of being uploaded at 2:00:01

P.M., Part 3 will not upload successfully.

https://cpo.ocgov.com/sites/cpo/files/2021-07/Ethics_Guide_Aug_2017.pdf https://cpo.ocgov.com/sites/cpo/files/2021-07/Ethics_Guide_Aug_2017.pdf

K. Pre-contractual expenses are not to be included in the Proposal. Pre-contractual expenses are defined as including, but not limited to, expenses incurred by the Applicant(s) in: a) preparing its Proposal in response to this solicitation; b) submitting that Proposal to the

County; c) negotiating with the County any matter related to the Applicant's Proposal; and

d) any other expenses incurred by the Applicant(s) prior to the date of award and execution, if any, of the Contract.

L. Any Proposal may be construed as non-responsive and ineligible for consideration if it does not comply with the requirements of the solicitation. Failure to comply with the technical features and acknowledgment of receipt of addenda are common causes for holding a Proposal nonresponsive.

M. Where two or more Applicants desire to submit a single Proposal in response to this solicitation, they must do so on a prime/subcontractor basis rather than as a joint venture.

The County intends to contract with a single firm that may subcontract with multiple firms

(team) but not with multiple firms doing business as a joint venture.

N. County does not require and neither encourages nor discourages the use of lobbyists or other consultants for the purpose of securing business.

O. The County requires a valid D-U-N-S number prior to Contract Award. If needed, your company may obtain one at no cost at www.dnb.com. If you are unable to provide/obtain a D-U-N-S number, please indicate so in your proposal/bid submission response.

P. The County requires a valid UEI number and full registration prior to Contract

Award. Your company must obtain one at no cost at www.usfcr.com. If you are unable to provide/obtain a UEI number, please indicate so in your proposal submission response.

Q. Effective from the issuance date of this solicitation until a Contract is awarded or the solicitation is withdrawn, all individuals or entities responding—including their employees, agents, representatives, proposed partners, subcontractors, members, lobbyists, or attorneys (collectively "Applicants")—are prohibited from engaging in any direct or indirect communication with County personnel involved in the selection process, except with the designated Deputy Purchasing Agent (DPA). Applicant(s) may continue conducting business with the County on matters unrelated to this solicitation and may communicate with County staff, provided the solicitation is not discussed. Any attempt to engage in discussion regarding this solicitation with anyone other than the designated DPA will be presumed to create an unfair competitive advantage and may result in disqualification.

http://www.dnb.com/ http://www.usfcr.com/

R. After the closing date and time for receipt of proposals, evaluation, and if requested by the

County, interviews will commence. Applicants who submit proposals most responsive to the County’s requirements may be asked to give a presentation of their proposal to County staff. The County makes no guarantee as to the number of Applicants selected for interviews. Selected Applicants should be prepared to make its presentation within five (5) business days after notification and be prepared to discuss all aspects of its proposal in detail, including technical questions regarding the proposal. Applicants shall not be allowed to alter or amend its proposal through the use of the presentation process.

1.4 OPTIONAL PRE-PROPOSAL MEETING

Attendance of Pre-Proposal Meeting is not required. The meeting will be held virtually on

Thursday, October 23, 2025, at 10:00 am local time. Please note that no one will be admitted more than 10 minutes after the meeting has started. The meeting will be held virtually via Microsoft

Teams: https://teams.microsoft.com/l/meetup-join/19%3ameeting_MWIzZDZkZmQtZTc1Yi00MWU4LWJmOWYtYjVmNDQ0NGVkNDBk

%40thread.v2/0?context=%7b%22Tid%22%3a%22e4449a56-cd3d-40ba-ae32-

25a63deaab3b%22%2c%22Oid%22%3a%22be1f4bfe-6f24-4073-b27b-dc0bc947f225%22%7d

Meeting ID: 276 133 088 971 2 Passcode: bY3QX67y.

At this meeting, County staff will discuss the scope of services, general contract issues, and respond to questions from the attendees. The Pre-Proposal Meeting will be conducted one time only. All questions will need to be submitted in writing through the County’s online eProcurement system at https://procurement.opengov.com/portal/ocgov. The Applicant will have until

Wednesday, November 19, 2025 before 2:00 pm to submit questions.

• Please confirm your attendance by replying via the RSVP feature in the County's eProcurement Portal.

1.5 MINIMUM QUALIFICATIONS/REQUIREMENTS

Applicant’s Proposal shall meet the following minimum requirements and qualifications to proceed to the evaluation process. Failure to have the ability to, upon County request, provide any of the items requested below may result in disqualification of your Proposal. These qualifications must be maintained during the term of any resultant Contract.

Eligible Applicants include non-profit organizations, for-profit entities, educational institutions, local government entities and community-based organizations that comply with federal, state, and local laws. Applicants must have a minimum of three years of experience to demonstrate stability and capacity for delivering services. The County encourages proposals from veteran-owned, minority-owned, women-owned, and socially and economically disadvantaged businesses to promote inclusivity and equal opportunity in service provision.

Applicants must meet the following minimum requirements listed below:

https://procurement.opengov.com/portal/ocgov https://procurement.opengov.com/portal/ocgov

*Required Documentation - Applicants must provide:

• Proof of registration in the System for Award Management (SAM).

• A current D-U-N-S number.

• Proof of insurance that meets or exceeds County requirements.

• Documentation of federal compliance, including being in good standing and not debarred or suspended from receiving federal funds.

• Completed Homeless Service System Pillars Attestation Attachment for the Outreach

& Supportive Services pillar.

• Completed Campaign Contribution Disclosure Information form.

• Completed Attachment A - Application Title I - Career Services Adult & Dislocated

Worker.

• Audit documentation pursuant to 1.13. Audit Requirements .

• Subcontracting documentation pursuant to 1.11. Subcontracting Requirements (if applicable).

*All proposal requirements are outlined in the Proposal Response Requirements section of this

RFP.

Capacity to Deliver:

Applicants must demonstrate the technical competence, staffing, and infrastructure required to deliver the proposed services. This includes having financial stability, management capabilities, and the resources needed for effective service delivery.

Compliance with WIOA Regulations:

Applicants shall fully comply with the following WIOA Regulations:

A. The WIOA and all applicable federal statutes, regulations, policies, procedures and directives, including, but not limited to:

1. Section 306 of the Clean Air Act https://www.gpo.gov/fdsys/pkg/USCODE-2013-title42/html/USCODE-2013-title42-chap85-subchapIII-sec7606.htm, Section 508 of the Clean Water Act https://www.epa.gov/enforcement/clean-water-act-cwa-and-federal-facilities, Executive Order (E.O.) 11738 https://www.archives.gov/federal-register/codification/executive-order/11738.html.

2. Mandatory standards and policies relating to energy efficiency as particularized in the

State Energy Conservation Plan, https://www.ecfr.gov/current/title-10/part-420.

https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gpo.gov%2Ffdsys%2Fpkg%2FUSCODE-2013-title42%2Fhtml%2FUSCODE-2013-title42-chap85-subchapIII-sec7606.htm&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062792337%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2FjLXY3iK%2Fhyt3deF48F1g7dgXyxvrwUxplJ%2B2Pjduyw%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gpo.gov%2Ffdsys%2Fpkg%2FUSCODE-2013-title42%2Fhtml%2FUSCODE-2013-title42-chap85-subchapIII-sec7606.htm&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062792337%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=%2FjLXY3iK%2Fhyt3deF48F1g7dgXyxvrwUxplJ%2B2Pjduyw%3D&reserved=0 https://www.epa.gov/enforcement/clean-water-act-cwa-and-federal-facilities https://www.epa.gov/enforcement/clean-water-act-cwa-and-federal-facilities https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.archives.gov%2Ffederal-register%2Fcodification%2Fexecutive-order%2F11738.html&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062816880%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Jw5AvvTfcS1jWqREOTS7i0pD5mo%2BmBGjuNhLwJmuQV8%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.archives.gov%2Ffederal-register%2Fcodification%2Fexecutive-order%2F11738.html&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062816880%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Jw5AvvTfcS1jWqREOTS7i0pD5mo%2BmBGjuNhLwJmuQV8%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ecfr.gov%2Fcurrent%2Ftitle-10%2Fpart-420&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062829460%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ztLPxsEoh8apF0vZ6plkCiEXL4dUbP3FuWLxOtd04cA%3D&reserved=0

3. Davis-Bacon Act as supplemented by Department of Labor regulations, https://www.law.cornell.edu/cfr/text/29/part-5 “Labor Standards

Provisions Applicable to Contracts Covering Federally Financed and Assisted

Construction”.

4. Copeland “Anti-Kickback” Act https://www.dol.gov/agencies/whd/government-contracts/copeland-anti-kickback.

5. Byrd Anti-Lobbying Amendment: https://www.law.cornell.edu/cfr/text/29/part-93.

6. Section 6002 of the Solid Waste Disposal Act, as amended by the Resource

Conservation and Recovery Act: https://www.ecfr.gov/current/title-45/subtitle-

A/subchapter-A/part-75/subpart-D/subject-group-ECFR640bc005c7f52f6/section-

75.331.

7. Equal Employment Opportunity provisions in E.O. 11246, as amended by E.O. 11375 http://www.presidency.ucsb.edu/ws/?pid=60553 and supplemented by the requirements of 41 CFR Part 60. https://www.law.cornell.edu/cfr/text/29/part-33.

8. Compliance with Sections 102 and 107 of the Contract Work Hours and Safety

Standards Act: http://law.justia.com/codes/us/1997/title40/chap5/subchapii/sec328.

9. All applicable State statutes, regulations, policies, procedures and directives.

10. All applicable County policies, procedures and directives.

11. All applicable local ordinances and requirements, including use permits and licensing.

12. Court orders applicable to Applicant’s operations.

13. Must have the ability to do business in Orange County, California.

14. Complete all required Proposer Response Requirements questions of the solicitation.

15. Provide all required information, complete all required Exhibits, and pass all IT security requirements.

1.6 EVALUATION PROCESS

Proposals deemed to meet all minimum solicitation requirements will be scored based on the established evaluation criteria, and will be assigned points that measure the responsiveness to each identified criterion. The total number of points earned will be tallied for each Proposal, based upon the Applicant(s) submitted written materials.

Proposals shall be evaluated by an Evaluation Panel of job knowledge experts on the basis of the responsiveness to the requirements in this RFP. The County may request clarifications, or otherwise verify the contents of the Proposal, including information about the Applicant(s), Contractors and sub-contractors.

https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.law.cornell.edu%2Fcfr%2Ftext%2F29%2Fpart-5&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062845867%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=yFVvC2pLj2sHaXTUcE5sRSJp%2FHfRMd7chTYm7k9V2Cw%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.dol.gov%2Fagencies%2Fwhd%2Fgovernment-contracts%2Fcopeland-anti-kickback&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062861243%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=z5%2FBm%2B0Pfl0rAdczQc8DI%2BbDvXbJo0%2Fi9Us%2BwcWGons%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.dol.gov%2Fagencies%2Fwhd%2Fgovernment-contracts%2Fcopeland-anti-kickback&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062861243%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=z5%2FBm%2B0Pfl0rAdczQc8DI%2BbDvXbJo0%2Fi9Us%2BwcWGons%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.law.cornell.edu%2Fcfr%2Ftext%2F29%2Fpart-93&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062874720%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=nfoR0ozLEsqebp65HYNVvSDDd71ATRHgm0KljriYiGg%3D&reserved=0 https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-A/part-75/subpart-D/subject-group-ECFR640bc005c7f52f6/section-75.331 https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-A/part-75/subpart-D/subject-group-ECFR640bc005c7f52f6/section-75.331 https://www.ecfr.gov/current/title-45/subtitle-A/subchapter-A/part-75/subpart-D/subject-group-ECFR640bc005c7f52f6/section-75.331 https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.presidency.ucsb.edu%2Fws%2F%3Fpid%3D60553&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062888143%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=I8Pby%2B5OactW02p4udJ2N7KulEHXb5EHFMNd3eM6jBM%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.law.cornell.edu%2Fcfr%2Ftext%2F29%2Fpart-33&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062901538%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=7yAtbpvJhlFkRigqGzrY%2BnDCiDAx1yuqxVOU6a9f%2Flo%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flaw.justia.com%2Fcodes%2Fus%2F1997%2Ftitle40%2Fchap5%2Fsubchapii%2Fsec328&data=05%7C02%7CChad.Ward%40occr.ocgov.com%7Cc14b4abc935944fb31fd08dd05056e61%7Ce4449a56cd3d40baae3225a63deaab3b%7C0%7C0%7C638672243062914699%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=d4h0jbhZSat4%2BRl8v8%2BdZf27Yvgq5BqOkxy4iNmh%2Br8%3D&reserved=0

The scoring is based on evaluation of the Proposal as measured against the Proposal Scoring

Criteria, which includes County of Orange Procurement Preference Policy, in accordance with

Sections 1.8-103 and 4.3-112 of the 2024 County Contract Policy Manual (CPM). A copy of the

2024 CPM can be found at https://cpo.ocgov.com/cpm. Proposals will be evaluated from the most advantageous to the least advantageous to the County.

*Note: These minimum qualifications must be verified for the Proposal to be deemed responsive. Any Proposal may be construed as non-responsive and ineligible for consideration if it does not comply with the requirements of the solicitation.

1.7 SELECTION/AWARD PROCEDURES

Upon the completion of the evaluation process, the Evaluation Committee will make a recommendation for an award to the County’s DPA. Final award determination shall be subject to reference checks and past performance.

The Model Contract contained herein this RFP is the Contract proposed for execution. It may be modified to incorporate negotiated items and other pertinent terms and conditions set forth in this

RFP, including special conditions and requirements and those added by addendum, necessary attachments and/or exhibits, and to reflect Applicant’s Proposal and qualifications. Any additional exceptions to the terms and conditions made by any Applicant after submission of its Proposal may result in its elimination from further consideration.

Exceptions to the terms and conditions of the proposed Contract or the statements regarding

Applicant’s inability to comply with any of the provisions thereof are to be declared in the response to the RFP in PROPOSER RESPONSE REQUIREMENTS - Statement of Compliance.

Negotiations may or may not be conducted with the finalist(s); therefore, the Proposal submitted should contain Applicant(s) most favorable terms and conditions, since the selection and award may be made without further discussion or need for clarification. Any additional exceptions to the terms and conditions made by any Applicant(s) after submission of its proposal may result in elimination from further consideration.

The County will enter into negotiations with the selected Applicant(s) and award a contract upon completion of negotiation of fees and contract terms. The award may be subject to/requires approval(s) by the County Board of Supervisors.

If a satisfactory Contract cannot be negotiated in a timely manner, County, in its sole discretion, may terminate negotiations with the selected Applicant(s) and begin negotiations with the next

Applicant(s).

1.8 RIGHTS RESERVED TO COUNTY

The County reserves the right to:

A. Make use of any information or ideas in the Proposals submitted.

B. Request proposal revisions and hold discussions and negotiations with any Applicants as necessary to serve the best interests of the County.

https://cpo.ocgov.com/cpm

C. Seek publicly available information about the Applicants.

D. Conduct, or not to conduct, oral interviews and/or presentations with the highest-ranked

Applicant(s) and additional Applicants.

E. Waive, at its discretion, any procedural, non-material defects, irregularity, or informality, which County deems correctable or otherwise not warranting rejection of the proposal that do not result in any unfair competitive advantage. Any waiver will not excuse a proponent from full compliance.

F. Verify and validate any information prior to Contract Award and during the entire term of the Contract.

G. Negotiate the final Contract with any Applicant(s), including pricing/fee schedule, as necessary to serve the best interests of the County;

H. Withdraw or cancel in part or in its entirety this solicitation at any time without prior notice and furthermore makes no representations that any Contract will be awarded to any Applicant(s) responding to this solicitation;

I. Award its total requirements to one Applicant or to apportion those requirements among two or more Applicants as the County may deem to be in its best interests;

J. Reject any Proposal if it is conditional, incomplete or deviates significantly from the services requested in this solicitation; and/or

K. Request Best and Final Offer from any Applicant determined to be within the competitive range. Unless requested by the County, late Best and Final Offers will not be accepted by the County for any reason. In addition, negotiations may or may not be conducted with

Applicants.

L. Make multiple awards to Applicant(s) for services requested in this solicitation, at its sole discretion, to serve the best interests of the County.

M. Defer award of this Contract for a period of 90 days after the solicitation opening. During this period of time, Applicant(s) shall guarantee the prices quoted in their Proposals.

County and the lowest responsive, responsible Applicant(s) may mutually agree in writing to a longer deferral period.

Therefore, Proposals submitted shall contain the Applicant’s most favorable terms and conditions, since the selection and award may be made without discussion with any Applicant(s).

1.9 TITLE VI SOLICITATION NOTICE

The County of Orange, in accordance with the provisions of the Title VI of the Civil Rights Act of 1964 (78 Stat. 252, 42 USC §§ 2000d to 2000d-4) and the Regulations, hereby notifies all

Applicants that it will affirmatively ensure that any contract entered into pursuant to this advertisement, will be afforded full and fair opportunity to submit proposals in response to this solicitation and will not be discriminated against on the grounds of race, color, or national origin in consideration for an award.

1.10 DEPARTMENT OF THE TREASURY, INTERNAL REVENUE SERVICE FORM

W-9/W-8 REQUIREMENTS

Effective June 3, 2006, all Contractors, entering into a Contract with County, who are not already established in the Countywide ERP System as an Auditor-Controller vendor, will be required to submit to County a federal Form W-9, or form W-8 for foreign vendors. County will inform

Contractor, at the time of award, if the Form W-9 or W-8 will be required.

In order to comply with this County requirement, within ten (10) days of notification of selection of award of Contract, but prior to official award of Contract, the selected Contractor agrees to furnish to Contract Administrator, DPA, or the agency/department Deputy Purchasing Agent the required W-9 or W-8.

1.11 SUBCONTRACTING REQUIREMENTS

Applicants may propose to subcontract. The proposal must identify and detail the responsibility of each subcontractor. A copy of the subcontract must be provided. Approvals are not guaranteed and are at the County’s discretion. The County reserves the right to approve and may disallow the use of subcontractors. Applicants will ensure the County approves subcontractors, in writing and in advance, before authorizing a subcontractor to begin services pursuant to the terms of the resulting contract. Applicants must confirm that subcontractors are selected in accordance with Federal and/or State procurement standards. Specific requirements of subcontracts are listed in the Model Contract Attachment B of this RFP.

The Applicant will be responsible for enforcing performance standards and compliance upon their subcontractor(s). Applicant’s subcontractor(s) shall not subcontract services.

1.12 COLLABORATIONS AND CONSORTIUMS

The County encourages organizations to form collaborations to enhance service delivery and performance outcomes. Such partnerships should optimize resources and provide a comprehensive range of services to better address customer needs. Entities may form a consortium to apply for this RFP. Consortia are limited to a maximum of three (3) local partners.

A primary organization must be designated when applying as a consortium. This organization will submit the application under its name and will be responsible for managing the contract budget and all partner relationships. The application must clearly outline the roles and responsibilities of each partner. Furthermore, all consortium applications must include letters of agreement from each partner, detailing their commitments.

1.13 AUDIT REQUIREMENTS

A. Non-profit Applicants are required to submit their most recent IRS Form 990.

B. Applicants who have expended federal funds over $1,000,000 annually are required to submit two (2) years of Single Audit reports (FY 2022/2023 and FY 2023/2024) with its submission of proposal.

In addition, All Applicants are required to submit two (2) years of audited financial statements

(FY 2022/2023 and FY 2023/2024) with proposal.

Audited Financial Statements will include:

a. Balance Sheet (Statement of Financial Position) – Including all supporting schedules (i.e. Detailed Aged Payables, Aged Receivables, Notes Payable, etc.)

b. Income Statement (Profit and Loss Statement)

c. Statement of Cash Flow

d. Retained Earnings

e. Any footnotes to the statements.

C. The County Auditor/Controller will review the Applicant’s financial records. The Applicants shall allow access to their audited financial records when requested by County, State or Federal

Auditor staff.

D. For governmental agencies: Submit Financial Audit Report and Financial

Statements/Footnotes (Comprehensive Annual Financial Report (CAFR)).

E. The Applicant shall submit all documents required under this Section 1.13. (Audit

Requirements), as separate attachments to the Application concurrently with the submission of its Proposal.

F. Failure to submit the required audit report(s), audited financial statements and/or other documents related to the foregoing, as it pertains to the Applicant, will render the Applicant non-responsive and the Applicant will not move forward in the solicitation process.

G. Applicants who do not possess the financial integrity and reliability to assure contractual performance will be deemed non-responsible.

1.14 FEDERAL AWARD REQUIREMENTS

Applicant must comply with 2 CFR 200 - Uniform Administrative Requirements, Cost

Principles, and Audit Requirements for Federal Awards.

[https://www.govinfo.gov/app/details/CFR-2024-title2-vol1/CFR-2024-title2-vol1-part200].

1.15 LEVINE ACT REQUIREMENT

Effective January 1, 2023, all contractors entering into a contract with the County, will be required to submit the Campaign Contribution Disclosure Form for any contributions made on or after

January 1, 2023. In order to comply with this requirement, Applicant(s) agrees to furnish the https://www.govinfo.gov/app/details/CFR-2024-title2-vol1/CFR-2024-title2-vol1-part200 required Campaign Contribution Disclosure Information form as a required submittal with its

Proposal. Failure to include the form as required will render the Proposal nonresponsive.

SECTION 2. PROTEST PROCEDURES

Any actual or prospective Applicant who alleges a grievance by the solicitation, award of a contract or approval of an agreement may submit a grievance or protest to the assigned Deputy

Purchasing Agent.

All protests shall be typed under the protestor’s letterhead and submitted in accordance with the provisions stated herein. All protests shall include at a minimum the following information:

A. The name, address, and telephone number of the protestor.

B. The signature of the protestor or the protestor’s representative.

C. The solicitation or contract number.

D. A detailed statement of the legal and/or factual grounds for the protest; and, E. The form of relief requested.

Protest of Solicitation Specifications:

A. All protests related to solicitation specifications must be submitted to the Deputy

Procurement Agent, Jennifer Martinez at jennifer.martinez@occr.ocgov.com, no later than five (5) business days prior to the Closing Date of the solicitation. Protests received after the five (5) business-day deadline will not be considered by the County.

1. In the event the protest of specifications is denied, and the protestor wishes to continue in the solicitation process, the protestor must still submit a bid/proposal prior to the close of the solicitation in accordance with the solicitation submittal procedures provided in this solicitation.

Protest of Award of Contract:

A. All protests related to the award of a contract, the protest must be submitted no later than five (5) business days after the Notice of Intent to Award is provided by the DPA.

B. Protests relating to a proposed contract award received after the five (5) business day deadline will not be considered by the County.

Protest Process

A. In the event of a timely protest, the County shall not proceed with the solicitation or award of the contract until the DPA issues a decision on the protest.

B. Upon receipt of a timely protest, the DPA will, within ten (10) business days of receipt of the protest, issue a decision in writing which shall state the reasons for the actions taken.

C. The County may, after providing written justification, make the determination that an immediate award of the contract is necessary to protect the substantial interests of the

County. The award of a contract shall in no way compromise the protester’s right to the protest procedures outlined herein.

D. If the protestor disagrees with the decision of the DPA, the protestor may submit a written appeal to the County Procurement Officer requesting an appeal to the

Procurement Appeals Board, in accordance with the process stated below.

Appeal Process

A. If the protestor wishes to appeal the decision of the DPA, the protestor must submit, within three (3) business days from receipt of the DPA’s decision, a written appeal to the

Office of the County Procurement Officer.

Written appeals must be sent by mail to the address below with a courtesy copy by email;

County of Orange/County Executive Office

County Procurement Office

400 W. Civic Center Drive, 5th Floor

Santa Ana, CA 92701

Attn: County Procurement Officer

CPOAppeals@ceo.oc.gov

B. Within fifteen (15) business days, the County Procurement Officer will review all materials in connection with the appeal, assess the merits of the protest and provide a written determination that shall contain his or her decision on whether the appeal shall be forwarded to the Procurement Appeals Board.

C. The decision of the County Procurement Officer on whether to allow the appeal to go forward will be final and there shall be no right to any administrative appeals of this decision.

SECTION 3. SCOPE OF SERVICES

3.1 GENERAL INFORMATION

The County is comprised of 22 Departments and over 18,000 employees located throughout the

County. The County’s core businesses are public safety, public works, construction management, public health, environmental protection, regional planning, public assistance, social services, and aviation.

mailto:CPOAppeals@ocgov.com

3.2 INTRODUCTION

Orange County Community Resources (OCCR), a division of the County, invites the submission of proposals from a wide range of Applicants, including but not limited to non-profit organizations, for-profit entities, educational institutions, local government entities and community-based organizations. As a result of this RFP, the County is seeking for Applicants to deliver Title I Career Services for Adults and Dislocated Workers under the Workforce

Innovation and Opportunity Act (WIOA). Proposals must align with the County’s mission to provide equitable access to services and ensure individuals achieve economic self-sufficiency.

3.3 BACKGROUND

The Orange County Workforce & Economic Development Division (WEDD) oversees

Workforce Innovation and Opportunity Act (WIOA)-funded projects and workforce services designed to help individuals achieve economic self-sufficiency through training and job placement. In partnership with the Orange County Workforce Development Board (OCWDB) and the County Board of Supervisors, WEDD currently operates through two Orange County

Workforce Solutions Centers in Brea and Laguna Niguel, affiliate locations, and a mobile unit that extends services to underserved and remote communities.

These services include career counseling, job search assistance, resume building, and interview preparation, as along with industry-specific training that equips participants with skills for high-demand sectors. Program services such as On-the-Job Training (OJT), apprenticeships, and work experience provide paid, hands-on learning opportunities. Businesses also benefit from recruitment support, labor market data, and employee upskilling services.

Together, these services ensure access to meaningful employment opportunities that align with local industry needs, particularly in advanced manufacturing, energy, construction, and utilities, healthcare, hospitality and tourism, and information technology.

3.4 ORANGE COUNTY WORKFORCE SYSTEM

Economic Overview:

Orange County is the 3rd most populous county in California and 6th most populous in the U.S., with a population of approximately 3.10 million as of 2025. The County faces several economic and workforce challenges:

• The unemployment rate in Orange County is 4.8%. Approximately 78,200 individuals are unemployed.

• Over 7,000 individuals are homeless. There is a lack of affordable housing, with a median home price of $1.256 million as of May 2023. Only 17% of first-time buyers could afford an entry-level home in Q1 2025.

• An aging population, with the 65+ demographic projected to grow from 14.3% in 2025 to

17.3% by 2045.

• Significant disparities in median household incomes.

• 92 census tracts identified as "Disinvested Communities" facing economic, health, and environmental burdens.

• A skills gap between employer needs and job candidate qualifications.

At the same time, Orange County has several strengths that can be leveraged:

• A highly educated workforce, with 43% of residents holding a bachelor's degree or higher in 2025.

• World-class educational institutions, including UC Irvine, Cal State Fullerton, and

Chapman University.

• Strong industry clusters in healthcare, information technology, tourism, advanced manufacturing, and professional services.

• A diverse population with international connections that fuel entrepreneurship and trade.

Hallmarks of Excellence:

The OCWDB and the County envision a workforce system distinguished by the following

Hallmarks of Excellence:

• Workforce solutions are driven by the needs of businesses and workers.

• Workforce Solutions Centers provide excellent customer service to all jobseekers and employers, with an emphasis on continuous improvement.

• The workforce system supports strong regional economies and plays an active role in community and workforce development.

Workforce Ecosystem:

The Orange County workforce ecosystem is a comprehensive network of organizations and programs aimed at developing a skilled workforce to meet the needs of employers and drive economic growth in the region.