RFP_-_Attachment_A_-_Application_-_WIOA_A&DW_-_Finalv3.2.pdf

Attachment A - Application

WORKFORCE INNOVATION AND OPPORTUNITY ACT (WIOA)

TITLE I CAREER SERVICES ADULT & DISLOCATED WORKER

REQUEST FOR PROPOSAL (RFP) # 012-2933801-JM

FISCAL YEAR 2026 - 2027

APPLICATION FORMS:

• FORM 1(A) & 1(B) – Budget PY 2026- 27 (12 Month Budget)

• FORM 2 – Fund Diversification

Supplemental Document Instructions: Refer to Section 1.3. of the RFP for instructions and procedures for submittal. Attachments requesting supplemental or narrative information should be formatted per the following:

1. Each response must be typewritten; double-spaced; and in Arial, size 12-font.

2. Not to exceed the number of pages as specified. Pages included beyond the limit will not be read or considered

3. Responses should include the question and be concise but detailed enough to address what is being asked.

4. If what is being asked does not apply to you or your organization, please indicate “Not applicable” in your answer.

5. Failure to completely answer all items and/or provide the required documents may result in your application being disqualified from consideration.

√ TITLE I CAREER SERVICES – ADULT AND DISLOCATED WORKER

A: Applicant’s Background, Qualifications & Experience

B: Key Personnel / Proposed Staffing C: Scope of Services

D: Performance

E: Partnerships and innovation

F: Quality / Effectiveness of Work Plan / Project Approach

G: Infrastructure

RFP – 012-2933801-JM Attachment A - Application

TITLE I CAREER SERVICES- ADULT & DISLOCATED WORKER

Each response must be typewritten; double-spaced; and in Arial, size 12 font. Not to exceed 25 single sided pages (does not include attachments). Pages included beyond the limit will not be read or considered.

Applicants must propose to deliver career services to the WIOA populations requested in this RFP. Application must propose how all WIOA populations requested in this RFP will be served. The RFP is seeking proposals for career services for the following populations:

• WIOA Adult Program

• WIOA Dislocated Worker Program

A. Applicant’s Background, Qualifications & Experience

1. Company Background and Data

a. Include an overview of Applicant(s) and brief description of the Applicant’s history including:

i. Length of time in business;

ii. Services provided relevant to the RFP;

iii. List the Applicant’s experience in performing work of a similar nature to that solicited in this RFP; and

iv. List certifications and/or affiliations that may be relevant to this RFP.

b. Relevant Experience

c. Descriptions of at least three (3) recent similar projects that the Applicant has completed (public sector experience preferred).

i. Include project name, date, and location;

ii. Include client name and describe the Scope of Services;

iii. Include your project goals (e.g. WIOA Performance Measures) and performance outcomes achieved;

iv. Describe any obstacles encountered; and

v. Describe experience with successfully coordinating and maintaining project schedules while adhering to established budget.

2. Budget

a. Complete and submit Application - FORM 1(A) & 1(B) – Budget PY 2026- 27 (12 Month Budget).

Budgets must include a detailed narrative that explains how amounts were computed.

B. Key Personnel/Proposed Staffing

1. Assigned personnel must have a minimum of one (1) to three (3) years of expertise and experience, depending on the position, with emphasis on the public sector with depth and breadth of services available.

a. Describe the Applicant’s staffing plan that is being proposed for the project. Please describe how the proposed staffing plan will be organized to provide the requested Scope of Services. Provide a brief background of each staff member’s experience and the roles and responsibilities they will play in the project.

b. Describe staff organization including an identification of the lead Contractor, Program Manager, and key personnel who will be working on the project. An organizational chart and description of the staffing plan may be included. Key members should be included in the organizational chart.

2. Describe Applicant’s approach to staff training and professional development, particularly related to

WIOA compliance, performance, and customer services.

C. Scope of Services

1. Describe how Applicant will provide effective and relevant career services within an integrated services delivery system.

2. Describe how Applicant will manage eligibility and enrollment process to ensure customers enrolled are eligible and appropriate for WIOA Career Services, including how Applicant will identify barriers and develop Individual Employment Plans.

3. Describe how Applicant will ensure all partner referrals are contacted and tracked.

4. Describe how Applicant will deliver career services, including job search assistance, job readiness training, resume development assistance, and supportive services.

5. Describe Applicant’s approach to case management, including strategies to ensure participant retention and success.

6. Describe how Applicant will manage the provision of WIOA-funded training services, including details about how Applicant will engage the customer to be successful with the educational component and the transition from training to employment.

7. Describe program design ideas regarding short-term work-based learning options that you think will result in employment.

8. Describe Applicant’s ability to utilize labor market information and targeted industry cluster research findings and innovatively apply them to service delivery strategies.

9. Describe how Applicant delivers follow-up services to meet WIOA retention requirements, include strategies to ensure participant engagement.

D. Performance

1. Describe how Applicant will collect, track and report performance data to ensure accuracy and compliance.

2. Describe Applicant’s strategies for ensuring positive performance outcomes, including meeting or exceeding WIOA performance measures.

3. Describe Applicant’s continuous improvement process for identifying performance challenges and making program adjustments.

4. Explain the systems, processes, and tools you will use to regularly review program operations, ensure adherence to WIOA and contractual requirements, identify deficiencies, and implement corrective actions as needed.

E. Partnerships and Innovation

1. Describe Applicant’s partnerships with WIOA-mandated partners and how these relationships support service delivery and system-building. Identify any cash or in-kind contributions and note any new partnerships you plan to develop during the contract period. Complete Application - Form 2 – Fund Diversification.

2. Describe Applicant’s plan to engage with the business services team to ensure alignment with local labor market needs.

3. Describe comprehensive capabilities in public outreach and engagement.

4. Describe past innovation(s) that Applicant has used in delivering similar types of services to similar types of customers groups. Include future innovations Applicant envisions implementing.

5. Describe additional relevant information concerning the services offered in this RFP that it considers important in evaluating its services.

F. Quality/Effectiveness of Work Plan/Project Approach

1. Provide an outline, detailed description of the process, and a comprehensive timeline for accomplishing the services outlined in the Scope of Services. The Applicant should document a clear understanding of the Scope of Services. The applicant should include an explanation of how the Applicant will adhere to the Scope of Services narrative including an explanation of the following:

a. An indication of Applicant’s understanding of the project and other factors that may be relevant to the requested services.

b. Explanation of how Applicant will coordinate services with other WIOA and other system partners to avoid duplication and maximize resources.

c. Explanation of how Applicant will leverage other funding sources or in-kind contributions to enhance services.

d. Explanation of internal monitoring and quality assurance processes.

e. Explanation of how Applicant will ensure compliance with WIOA regulations, including local board policies.

2. Describe how Applicant will be fully prepared to begin providing services on the contract start date.

Include specific strategies and action Applicant will take to ensure there is no interruption or lapse in service delivery.

3. In the event a transition of services is required, what is Applicant’s proposed plan to ensure continuity of services and prevent any gaps in service delivery to participants? Please describe in detail, staff involved, timeline, action plans, as relevant.

G. Infrastructure

This section covers the infrastructure needed for successful program and/or service implementation.

Specify your space, equipment, and location needs. Please respond to the following prompts:

1. Space Requirements:

Describe the space needs for the project, including the number of cubicles or offices required for staff to co-locate at an Orange County Workforce Solutions Centers (Brea andLaguna).

2. Additional Space Requirements:

Describe any additional space needs beyond the identified cubicles or offices.

3. Specialized Equipment:

Specify any specialized equipment required for the project beyond standard office equipment.