Warehouse Support Services 19M05525R0001_Final_Signed07MAR2025.pdf

March 7, 2025

Dear Prospective Offeror:

Subject: Request for Proposal Number 19M05525R0001

Enclosed is a Request for Proposal (RFP) for Warehouse Support Services.

If you would like to submit a proposal, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract to the responsible company submitting a technically acceptable lowest price offer. We are using procedures outlined in FAR Part 15. We intend to award the contract based on initial proposals, without holding discussions, although we may hold discussions if deemed to be in the interest of the United State Government with companies in the competitive range.

The Embassy will conduct a site visit for interested parties on March 21, 2025, at 10:30 AM at the Embassy Warehouse Facility. Prospective offerors should contact:

rabatgsocontracts@state.gov no later than 15:00 on March 18, 2025, with the names and ID card information for those wishing to participate in the site visit. Please be sure to bring the solicitation document with you to the site visit. No extra copies will be provided.

Questions are due by March 28, 2025, at 16:45 local time, via rabatgsocontracts@state.gov.

Offers are due by April 11, 2025, at 16:45 local time. NO offers will be accepted after this time.

Proposals must be in English and incomplete proposals will not be accepted or reviewed.

Your proposal must be submitted electronically to rabatgsocontracts@state.gov, and not exceed

30MB.

For a proposal to be considered, you must also complete and submit the following:

1. SF-1449

2. Section I, Pricing

3. Section 5 Representations and Certifications

4. Additional information as required in Section 3

5. The Offeror should submit a completed IRS Form W-14, found at www.irs.gov/w14, to ensure compliance with FAR 52.229-11 mailto:rabatgsocontracts@state.gov mailto:rabatgsocontracts@state.gov http://www.irs.gov/w14

Warehouse Support Services U.S. Embassy, Rabat, Morocco RFP No. 19M05525R0001

SBU - CONTRACTING AND ACQUISITIONS

6. Section H, Certification Regarding Compliance with applicable Federal anti-discrimination laws.

7. Proof of SAM Registration related to contracts award.

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102.

Failure to be registered at time of proposal submission shall deem the offeror’s proposal to be considered non-responsive to the solicitation requirements and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

Sincerely, Myron Hirniak Contracting Officer

Enclosure:

https://www.sam.gov/

SBU - CONTRACTING AND ACQUISITIONS

Table of Contents

SECTION 1 - THE SCHEDULE

Section B – Services and Pricing 1 Section C – Scope of Work 6 Section D – Special Contract Requirements 13 Section E – Inspection and Acceptance 17 Section F – List of Documents, Exhibits, and other Attachments 19 Section G – Deliveries or Performance 20

SECTION 2 - CONTRACT CLAUSES

Addendum to FAR/DOSAR Contract Clauses not prescribed in FAR Part 12 31

SECTION 3 - SOLICITATION PROVISIONS

Addendum to FAR/DOSAR Solicitation provisions not prescribed in FAR Part 12 46

SECTION 4 - EVALUATION FACTORS

Addendum to Evaluation Factors FAR/DOSAR provision not prescribed in FAR Part 12 49

SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS

Addendum to FAR/DOSAR Solicitation Provisions not Prescribed in FAR Part 12

SECTION 1 - THE SCHEDULE

Section B – Services and Pricing

RFP NUMBER S- 19MO5525R0001

B.1 SCOPE OF SERVICES

The Contractor shall provide warehouse support services for the U.S. Mission to Morocco Throughout Rabat and Casablanca in accordance with Section C (Scope of Work).

B.2 TYPE OF CONTRACT

This is a firm fixed price indefinite delivery/indefinite quantity contract with standard/routine and temporary-additional services.

B.3 TYPES OF SERVICES

(a) Standard/Routine Services.

The Contractor shall provide standard/routine warehouse support services as specified in Section C.

(b) Temporary Additional Services.

The Contractor shall provide Temporary Additional Services when requested by the Contracting Officer through a Task Order. Temporary Additional Services shall be in addition to the Standard/Routine Services and shall be priced at the unit price shown below. The tasks to be accomplished shall be additional quantities of the same tasks described in Section C but will occur after hours or on weekends and holidays.

Because Temporary Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of 96 hours.

This reflects the contract minimum for the base year and option period.

Maximum: The amount of all orders shall not exceed 2500 hours This reflects the contract maximum for the base year and each option period for temporary/additional services.

The hourly rates for Temporary Additional Services, as defined in Section C, are fully loaded rates including:

• All direct and indirect labor costs (including any premiums relating to overtime, holidays or night shifts, etc.

• All overhead and indirect costs, including general and administrative expenses and profit.

B.4 PRICING

(a) The Government will pay the Contractor a fixed price per month for Standard/Routine Services that have been satisfactorily performed. The Government will also pay the Contractor for Temporary Additional Services ordered each month by the Government for satisfactorily completed work.

(b) The Contractor shall include any premium pay for overtime services, services required on holidays, nights and weekends in the fixed price for Temporary- Additional Services.

(c) VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period.

Pricing is in Local Currency Dirham (MAD)

B.5 Base Year Prices.

August 1st, 2025- July 31st, 2026,

(a) Standard/Routine Services. The fixed price for the Base Year of the contract is for 12 months:

Price per Month 12 months Price per Year

X 12

VAT 20%

(b) Temporary Additional Services. The unit fixed price is:

Price per Hour Estimated Number of hours per Year Total Not to Exceed Price

500 hours

VAT 20%

Total VAT 20%

Total Not to Exceed Price for Base Year (a + b)

B.6 Option Year 1 Prices (Option Term: Twelve (12) Months) August 1st, 2026- July 31st, 2027

(a) Standard/Routine Services. The fixed price for Option Year 1 of the contract is:

Price per Month 12 months Price per Year X 12

VAT 20%

(b) Temporary Additional Services. The unit fixed price is:

Price per Hour Estimated Number of hours per Year Total Not to Exceed Price

Total Not to Exceed Price for Option Year 1 (a + b)

B.7 Option Year 2 Prices (Option Term: Twelve (12) Months)

August 1st, 2027- July 31st, 2028

(a) Standard/Routine Services. The fixed price for Option Year 2 of the contract is:

Price per Month 12 months Price per Year X 12

VAT 20%

(b) Temporary Additional Services. The unit fixed price is:

Price per Hour Estimated Number of hours per Year Total Not to Exceed Price

Total Not to Exceed Price for Option Year 2 (a + b)

B.8 Option Year 3 Prices (Option Term: Twelve (12) Months) August 1st, 2028- July 31st, 2029

(a) Standard/Routine Services. The fixed price for Option Year 3 of the contract is:

Price per Month 12 months Price per Year X 12

VAT 20%

(b) Temporary Additional Services. The unit fixed price is:

Price per Hour Estimated Number of hours per Year Total Not to Exceed Price

Total Not to Exceed Price for Option Year 3 (a + b)

B.9 Option Year 4 Prices (Option Term: Twelve (12) Months) August 1st, 2029- July 31st, 2030

(a) Standard/Routine Services. The fixed price for Option Year 4 of the contract is:

Price per Month 12 months Price per Year X 12

VAT 20%

(b) Temporary Additional Services. The unit fixed price is:

Price per Hour Estimated Number of hours per Year Total Not to Exceed Price

Total Not to Exceed Price for Option Year 4 (a + b)

B.10 52.217-8 Option to Extend Services (Option Term: Six (6) Months) if Required August 1st, 2030- January 31st, 2031

(a) Standard/Routine Services. The fixed price for Option Year 4 of the contract is:

Price per Month 6 months Price per Year X 6

VAT 20%

(b) Temporary Additional Services. The unit fixed price is:

Price per Hour Estimated Number of hours per Year Total Not to Exceed Price

250 hours

Total Not to Exceed Option to Extend Services Six Months

B.11 Grand Total of Base plus ALL Option Years

Base Year Total Option Year 1 Total Option Year 2 Total Option Year 3 Total Option Year 4 Total 6-Month Option to Extend Services Total

Grand Total of Base plus All Option Years

Section C – Scope of Work

C.1 WORK REQUIREMENTS

C.1.1 The Contractor shall perform warehouse support services for property owned or managed by the U.S. Government in Rabat and Casablanca, Morocco. The Contractor shall furnish all direct labor personnel necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

C.1.2 Personnel. The Contractor shall provide a qualified work force meeting the contract requirements, including sufficient laborers to carry out the tasks. The workforce shall be able to provide the services identified in Section C.2. There contractor will provide twelve (12) laborers each day. The workers are paid by the contractor following Moroccan labor law. The contractor is responsible to issue safety clothes and shoes to its employees, and each employee shall have a uniform that identifies them as a member of the contractor’s workforce. Each worker should have enough uniforms to allow for proper cleaning/hygiene.

C.1.3 General Requirements.

C.1.3.1 Definitions.

"General Instructions" mean those instructions, directives and guidelines that apply to all warehouse support service personnel.

“CGR” means the official residence of the Consul General in Casablanca

"Chancery" means the Embassy building.

“CMR” means the official residence of the Ambassador, the Chief of Mission Residence.

"Daily" means 5 days per week, on each non-holiday workday.

"DCMR" means the official residence of the Deputy Chief of Mission.

“Work Order” means a task or work instructions given to the contracted laborer with a specific timeline for completion. These are issued daily and indicate the routine actions that are expected of the contractor per the contract.

C.1.3.2 The Contracting Officer’s Representative will give instructions to the contractor’s project manager with respect to the tasks for the day. The laborers are required to report to the warehouse every day in the morning by 08:00. The United States government will provide transportation to all other work sites for the laborers.

C.1.4 Duties and Responsibilities.

C.1.4.1 Certain areas require an escort and can only be entered during scheduled times. The Embassy will provide escorts for these areas. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

C.1.4.2 Temporary Additional Services are services that are defined as Standard/Routine Services but are required at times other than the normal 08:00 to 17:00 Monday through Friday workday. The Contractor shall provide these services in addition to the scheduled services specified in paragraph C.2.1 through C.2.4 of this contract. The Contracting Officer shall order these additional services as needed by issuing a written task order. This work shall be performed by trained employees of the Contractor and shall not be subcontracted. The Contracting Officer may require the Contractor to provide temporary additional services with 24 hours (or less) advance notice. In emergency situations the Contracting Officer may order temporary additional services orally. Such orders will be confirmed in writing within three working days.

C.1.4.3 The Contractor shall include in its next regular invoice details of the temporary additional services. The Contractor shall also include a copy of the task order requesting the temporary additional services.

C.2 TYPES OF SERVICES

Standard/Routine Services shall include the following (C.2.1 through C.2.4).

C.2.1 Warehouse Operations Services

Warehouse operations services shall include receiving, delivery and pick up. Delivery and pick up service shall take place all locations as specified by the COR.

C.2.1.1 Receiving Operations

The General Services Office (GSO) is responsible for officially receiving items that are delivered to the Embassy. In performing these duties, GSO staff will prepare and file the receiving reports, keep track of items received and issued, and sign for receipt of items/supplies delivered to the Embassy. The contractor, in performing receiving operations as described in this section, shall be responsible for the physical unloading, unpacking, repacking, and placing of items received by GSO into their designated warehouse spaces.

(a) Shipping Containers

(i) Unload shipping containers and crates at warehouse (W1), to include the

GSO warehouse and other government locations.

(ii) Dismantle and unpack shipping containers and crates.

(iii) Repack and clean opened containers and crates as needed after inspection of received items by GSO staff.

(iv) Store received items into designated warehouse/storage spaces within a maximum of 3 days after receipt by GSO staff.

(v) Estimated work volume per year: between 5 to 15 shipping containers throughout the year.

(b) Shipping Boxes

(i) Unload shipping boxes at warehouse or Embassy,

(ii) Dismantle and unpack shipping boxes.

(iii) Repack and clean opened boxes as needed after inspection of received items by GSO staff.

(iv) Store received items into designated warehouse/storage spaces.

(v) Estimated work volume per year: 2,500 packages received at embassy or warehouse. These are spread throughout the year.

C.2.1.2 Deliveries and pick up (exclusive of make-ready tasks)

(a) Expendable Supplies

(i) Collect and assemble office supplies from the warehouse for issuance.

(ii) Deliver office supplies on a regular weekly delivery schedule, plus emergency deliveries as needed.

(iii) Clean office supplies regularly and before issuance.

(iv) Estimated work volume per year: 25 work orders (average 5 line items per work order).

(b) Welcome Kits

(i) Pull Welcome Kit items from storage warehouse and prepare Welcome Kits for delivery.

(ii) Estimated work volume per year: 60 work orders, (average 60 items per work order).

(c) Standard Warehouse Items

(i) Prepare items for delivery.

a) Dust, and clean all furniture and furnishings, including household furniture (except for residential wood furniture), appliances, lamps, office furniture, and office equipment. All wood furniture should be dusted and wiped clean prior to delivery (drawers included). Drawers should be fixed if not closed properly. All residential wood furniture should be polished prior to delivery.

i) Performance standard: Contractor shall complete cleaning of all furniture and equipment prior to the scheduled delivery time. All furniture and equipment in warehouse shall be free of dust, dirt, and sticky surfaces prior to issuance to the customers.

ii) Estimated work volume per year: approximately 1300 pieces per year.

(d) Clean all cushioned furniture items, including sofas, loveseats, easy chairs, occasional chairs, dining chairs, and office chairs. Clean all rugs.

i) Performance standard: Contractor shall complete cleaning of all cushioned furniture items prior to delivery. All cushioned furniture shall be free of dust, dirt, and sticky surfaces when delivered to the customers.

Estimated work volume per year approximately 1300 pieces per year.

(ii) Re-arrange and/or re-stock items after delivery to or pick up from specified locations.

a) Performance standard: Contractor shall complete rearrangement and restocking.

Estimated work volume per year: approximately 2000 items, 10 items per move so approximately 200 moves.

C.2.1.3 Storing / Organizing

(a) Annual Inventory

(i) Assist in conduct of annual property inventory by pulling out and re-stocking all items in the warehouse and other Embassy locations in conjunction with the GSO staff.

a) All stacked furniture and equipment must be made accessible for GSO staff to scan each bar code. All items must be returned to their original position (or designated location) after verifying code.

i) Estimated workload per year: 5000items to be moved, counted, verified, and re-stocked during the annual property inventory exercise.

ii) Performance standard: Items shall be moved according to the designated inventory schedule.

(b) Disposal Sale Operations

(i) Moving, cleaning, preparing, and loading items for property disposal sale

a) Move designated items from the warehouse to sale display areas.

b) Sort and place items into individual lots as designated by the GSO staff.

c) Wipe, sweep, brush, or otherwise clean items in preparation for display.

C.2.2 House Make-Ready Services

House Make-ready services shall include removing, preparing, delivering, installing, and cleaning furniture and appliances in designated residential areas throughout Rabat and Casablanca. A full make-ready consists of approximately 45-120 items of furniture and household appliances.

Estimated frequency of make-ready service is 2 to 3 residences per week, with a maximum estimate of 4 residences per week during the peak summer season (May through August).

C.2.2.1 Pre-Make Ready

(a) At the start of each make-ready, gather the furniture in each residence into the center of each room. Remove all drapes & sheers from the windows and remove all pins.

(b) Return designated furniture and appliances to the warehouse.

(c) Performance standard: Contractor shall gather all furniture without damage and load/unload all items at the scheduled work hour.

(d) Estimated workload per year: 45 residences per year.

C.2.2.2 Restocking

(a) Assist GSO staff in checking the condition of all items returning from the residences.

(b) Restock or place all items into the warehouse and storage locations in accordance with specifications described in section C.2.1.4 Storing/Organizing.

(c) Estimated workload per year: 45-120 items per make-ready.

C.2.2.3 Gathering, delivering, installing, and placing items from the warehouse into designated residences.

(a) Assist GSO staff in selecting items for loading and delivery to make-ready residences.

(b) Load, deliver, and unload items at the make-ready house.

(c) Estimated workload per year: 45-120 items per make-ready.

C.2.2.4 Cleaning and installation of make-ready furniture and furnishings

(a) Clean furniture and furnishings per instructions in Section C.2.1.2 (d).

(b) Place all items in their designated room locations.

(c) Estimated workload per year: 45 residences per year.

C.2.2.5 The U.S. Government reserves the right to change make-ready work orders up to three times per work order.

(c) Estimated workload per year: 45 residences per year.

C.2.2.5 The U.S. Government reserves the right to change make-ready work orders up to three times per work order.

C.2.3 Programmatic Event Set Up Services

Programmatic event set up services include arranging tables and chairs; setting up tents; moving equipment, furnishings and appliances; delivering supplies; and providing related logistics services in support of receptions, concerts, press conferences, lectures, seminars, meetings, exhibitions, VIP visits, and other programmatic events as required. Programmatic events may be held indoors or outdoors at locations specified throughout Rabat and Casablanca.

C.2.3.1 Representational Events at the CMR and DCMR

(a) Set up tables and chairs for official receptions at CMR and DCMR.

(b) Remove furniture and furnishings from representational rooms to the basement, guest bedrooms, and other areas as required.

(c) Set up tables and chairs for events in accordance with programmatic requirements.

(d) Return furniture and furnishings to their original positions after the event and store tables and chairs.

(e) Estimated workload per year: 24-30 events (average event size: 100 guests per event).

C.2.3.2 Public Outreach Events through the Public Affairs Office

(a) Set up tables and chairs for public events held at the Public Affairs Office and Information Resource Center.

(b) Return tables and chairs to their original positions after the event.

(c) Event types will include meetings, seminars, press conferences, lectures, presentations, and parties.

(d) Estimated workload per year: 10-12 events (average event size: 150 guests per event).

C.2.3.3 Chancery Building Events

(a) Set up tables and chairs at the Chancery cafeteria, Consular waiting room, or other venues within the chancery to support official functions like conferences, training programs, official ceremonies, and parties.

(b) Return tables and chairs to their original positions after the event.

(c) Estimated workload per year: 25-30 events per year (typical event size: 40 guests per event).

C.2.3.4 Outdoor Tents and Gas heaters

(a) Set up and dismantle tents, tables, chairs, and outdoor gas heaters for official events at designated locations.

(b) GSO has an inventory of different tent sizes that may be used in support of various outdoor events.

(c) Estimated workload per year: 25-30 events per year (typical event size: 40 guests per event).

C.2.3.4 Outdoor Tents and Gas heaters

(a) Set up and dismantle tents, tables, chairs, and outdoor gas heaters for official events at designated locations.

(b) GSO has an inventory of different tent sizes that may be used in support of various outdoor events.

Tents Quantity Approx. Weight 10’x 20’ (3 m x 6 m) 20 12kg

Outdoor Gas Heater Quantity Approx.

33”x 33”x 77” (83 cm x 83 cm x 195 cm) 15 20 kg

(c) Tents and Gas Heaters must be set up and dismantled on time and safely, ensuring our customers are satisfied with the delivery and installation.

(d) Contractor shall ensure the wearing of safety helmets and shoes to avoid any possible accidents. Contractor shall ensure US Government safety policies are followed.

(e) Estimated workload per year: 12-18 events per year (average event size: 3 tents, 5 gas heaters per event).

C.2.3.5 VIP Visit Support

(a) Make deliveries, pick-ups, and setup/installation of furniture and equipment in support of VIP visits.

(b) Furniture and equipment may include copiers or shredding machine, office supplies, computer hardware, and other items from the GSO. An Embassy escort will be provided when classified copiers or shredding machines are warehouse involved.

(c) The Contractor will assume responsibility for any liabilities associated with accidents.

(d) Estimated workload per year: 5 VIP visits per year. Moving office supplies) to/from hotels for VIP visits including setting-up and dismantling of Embassy control rooms.

C.2.4 Workload estimates

Estimated workloads are described above in sections C.2.1 to C.2.3 in accordance with specific work tasks. Current estimates of inventory are provided here, according to residential or office use.

C.2.4.1 Residential: From time to time, short-term and long-term leased houses may be added or removed from the housing inventory. The current inventory of residential appliances and equipment, furniture and furnishings residing at all residential units is as follows:

(a) Household Furniture & Furnishings: 10,000 items

(b) Household Appliances & Equipment: 2,700 items

C.2.4.2 Office: The Chancery building is located in Souissi, Rabat. The Consulate General is located in Casablanca. The current inventory of office equipment, furniture, and items of personal property contained in the US Mission to Morocco is as follows:

(a) Office Furniture 1,500 Items

(b) Office Equipment 1,500 Items

(c) Other Equipment 650 Items

(d) Office Supplies & Custodial Supplies 600 Boxes

C.2.4.3 Summer Peak Season: Many of the required services under this contract are concentrated during a “peak summer season.” During this peak season, we anticipate a greater frequency of task orders involving the number of make-ready services (C.2.2), Welcome Kit deliveries (C.2.1.2(b)), disposal sale (C.2.1.4(c)),), and VIP visit support requirements (C.2.3.6).

During the peak season (May through August), the estimated maximum workload is the following:

(a) Make-ready services 3-4 per week

(b) Welcome kit deliveries 3-4 per week

(d) Disposal sale 1 per Month

C.2.5 Government Furnished Property:

C.3 Management and Supervision

C.3.1 Contractor Management

C.3.1.1 The Contractor shall follow schedules provided by the Embassy Warehouse Supervisor. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the COR shall provide the contractor with a detailed plan of the personnel to be used and the time frame to perform the service.

C.3.1.2 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

C.3.1.3 The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary Additional Services.

Section D – Special Contract Requirements

D.1 SECURITY

D.1.1 The Contractor shall provide the following information on each employee working under the contract. The Government will perform security background checks on these individuals, with each check lasting at least 30 days.

• Full Name

• Place and Date of Birth

• Current Address

• Identification number

D.1.2 Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

D.2 STANDARDS OF CONDUCT

(a) General. The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance and integrity and shall be responsible for taking such disciplinary action with respect to employees as required. Each Contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct.

The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.

(b) Uniforms. The Contractor's employees shall wear clean, neat and identifiable uniforms, although not necessarily identical uniforms. All employees shall wear accreditation at all times. Uniforms that become worn, torn, or ripped shall be repaired and when necessary, replaced with new uniforms. The cost of the uniforms shall be the responsibility of the Contractor and shall not be considered to be a reimbursable expense under the contractor. All employees working for the contract will not be allowed to work unless he or she is wearing a uniform. Safety shoes and work gloves should also be provided and be replaced when needed.

(c) Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities that interfere with normal and efficient Government operations.

(d) Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

(e) Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

• Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

• Unauthorized use of Government property, theft, vandalism, or immoral conduct;

• Unethical or improper use of official authority or credentials.

• Security violations; or,

• Organizing or participating in gambling in any form.

D.3 PERSONNEL HEALTH REQUIREMENTS

All employees shall be in good general health without physical limitations that would interfere with acceptable performance of their duties. All employees shall be free from communicable diseases.

D.4 LAWFUL OPERATION, PERMITS, AND INDEMNIFICATION

(a) Employee Salary Benefits. The Contractor shall be responsible for payment of all employee wages and benefits required by host country law or agreements with its employees.

The Government, its agencies, agents, and employees shall not be part of any legal action or obligation regarding these benefits which may subsequently arise. Where local law requires bonuses, specific minimum wage levels, premium pay for holidays, payments for social security, pensions, sick or health benefits, severance payments, child care or any other benefit, the Contractor is responsible for payments of these costs and must include them in the fixed prices in this contract.

(b) Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor's personnel in the performance of this contract. The Contractor's assumption of absolute liability is independent of any insurance policies.

(c) Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

General Liability

1. Bodily Injury, On or Off the Site, in US Dollars

Per Occurrence As Applied by Moroccan Law

Cumulative As Applied by Moroccan Law

2. Property Damage, On or Off the Site, in US Dollars

Per Occurrence As Applied by Moroccan Law

Cumulative As Applied by Moroccan Law

The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

For those Contractor employees assigned to this contract who are either United States citizens or hired in the United States or its possessions, the Contractor shall provide workers' compensation insurance in accordance with FAR 52.228-3.

The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

(a) Any property of the Contractor,

(b) Its officers,

(c) Agents,

(d) Servants,

(e) Employees, or

(f) Any other person arising from an incident to the Contractor’s performance of this contract.

The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

(d) Permits. Without additional cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the performance of work under this contract. The Contractor shall obtain these permits, licenses, and appointments in compliance with applicable host country laws. The Contractor shall provide evidence of possession or status of application for such permits, licenses, and appointments to the Contracting Officer with its proposal.

Application, justification, fees, and certifications for any licenses required by the host government are entirely the responsibility of the Contractor.

D.5 CERTIFICATE OF INSURANCE

The Contractor shall furnish to the Contracting Officer a current certificate of insurance as evidence of the insurance required. In addition, the Contractor shall furnish evidence of a commitment by the insurance carrier to notify the Contracting Officer in writing of any material change, expiration or cancellation of any of the insurance policies required not less than thirty (30) days before such change, expiration or cancellation is effective. If Contractor is self-insured then the Contractor shall not change or decrease the coverage without the Contracting Officer's approval.

D.6 ISSUANCE OF ORAL TASK ORDERS

The Contracting Officer may issue oral task orders, as stated in Section C.1.4.2. In all cases, the Contractor must begin work after receipt of an oral order, without waiting for written confirmation.

D.7 ORDERING OFFICIAL

In accordance with FAR 52.216-18 ORDERING (OCT 1995), the designated ordering individual for this contract is the Contracting Officer.

D.8 POST AWARD CONFERENCE

Within seven (7) days after contract award, the Government will hold a post award conference at the Embassy. The Government will provide the location, date, and time of the conference when the contract is awarded.

Section E – Inspection and Acceptance

E.1. Contract Quality Control Management Plan (QCMP). This plan will be used as a contractor lead plan responsible for overseeing quality of services with respect to Section C.1 thru C.3. The Contract Quality Control Management Plan must be submitted for approval before services begin, with regular updates as needed.

E.2. Quality Assurance and Surveillance Plan (QASP). This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

The contractor should provide all required service with no more than one customer complaint per months.

Performance Objective Scope of Work

Paragraphs Performance Threshold

Services.

Performs all warehouse support services set forth in the Performance Work Statement (PWS)

C.1 thru C.3

All required services are performed and no more than one

(1) customer complaint is received per month

E.3. SURVEILLANCE. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

E.4. STANDARD. The performance standard is that the Government receives no more than one

(1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212.4, Contract Terms and Conditions-Commercial Items (May 2001), if any of the services exceed the standard.

E.5. PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available.

The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

(i) The Contractor will revise, if required the Contractor QCMP to update any continued deficiencies in services and present changes to the COR. The Contracting Officer is the final approval of changes due to ensure changes do not affect the scope of the task in C.1 - C.3.

Section F – List of Documents, Exhibits, and other Attachments

LIST OF ATTACHMENTS

EXHIBIT A - GOVERNMENT FURNISHED MATERIALS

EXHIBIT A

GOVERNMENT FURNISHED PROPERTY

Six (6) Dollies Three (3) Hand Trucks Three (3) Carts Two (2) Forklifts Two (2) Cherry Pickers Two (2)Stair Climbers

Section G – Deliveries or Performance

G.1 PERIOD OF PERFORMANCE

G.1.1. The performance period of this contract is from the- contract start date and continues for 12 months, with four (4) one-year option periods. The initial period of performance includes any transition period authorized under the contract.

G.1.2. The Government may extend this contract for up to four (4) additional 12-month periods in accordance with the option clause in Section I. 52.217-9, Option to Extend the Term of the Contract, which also specifies the total duration of this contract. See also Section I, FAR 52.217- 8, Option to Extend Services, for up to an additional six months of optional performance, if required by the Government.

G.3 DELIVERY SCHEDULE

The following items shall be delivered under this contract.

Description Quantity Delivery Date Deliver

Confirmation of Employed Laborers 12 Condition to Formal Award Contracting Officer

Employee Biographic Info 1 Five (5) days after award COR

Insurance certificate 1 Five (5) days after award COR

G.4 WORKING HOURS

All work shall be performed during 08:00 - 17:00, Monday thru Friday except for the holidays identified in Section I.6. Other hours, initiated by the Contractor, must be approved by the Contracting Officer's Representative. Notice must be given 24 hours in advance to the COR who will consider any deviation from the hours identified above. Changes in work hours will not be cause for a price increase. Work hours may be reduced during the month of Ramadan. The Contractor will be notified in writing 30 days before if reduced hours will be necessary.

SECTION 2 - CONTRACT CLAUSES

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS

(NOV 2023) IS INCORPORATED BY REFERENCE. (SEE SF-1449,

BLOCK 27A)

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (JAN 2025)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (DEC 2023) (Section 1634 of Pub. L. 115- 91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) ( 31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (AUG 1996) ( 31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

_X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) ( 41 U.S.C. 4704 and 10 U.S.C. 4655).

_X_ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (NOV 2021) ( 41 U.S.C. 3509)).

https://www.acquisition.gov/far/part-52#FAR_52_203_19 https://www.acquisition.gov/far/part-52#FAR_52_204_23 https://www.acquisition.gov/far/part-52#FAR_52_204_25 https://www.acquisition.gov/far/part-52#FAR_52_209_10 https://www.acquisition.gov/far/part-52#FAR_52_232_40 https://www.govinfo.gov/link/uscode/31/3903 https://www.govinfo.gov/link/uscode/10/3801 https://www.acquisition.gov/far/part-52#FAR_52_233_3 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_233_4 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_203_6 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.govinfo.gov/link/uscode/10/4655 https://www.acquisition.gov/far/part-52#FAR_52_203_13 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

X (4) 52.203-17, Contractor Employee Whistleblower Rights (NOV 2023) ( 41 U.S.C. 4712); this clause does not apply to contracts of DoD, NASA, the Coast Guard, or applicable elements of the intelligence community—see FAR 3.900(a).

_X_ (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109-282) ( 31 U.S.C. 6101 note).

__ (6) [Reserved].

__ (7) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (9) 52.204-27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of Division R of Pub. L. 117-328).

__ (10) 52.204-28, Federal Acquisition Supply Chain Security Act Orders—Federal Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (DEC 2023) ( Pub. L. 115–390, title II).

X (11) (i) 52.204-30, Federal Acquisition Supply Chain Security Act Orders—Prohibition. (DEC 2023) ( Pub. L. 115–390, title II).

_X_ (12) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (NOV 2021) ( 31 U.S.C. 6101 note).

_X_ (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (OCT 2018) ( 41 U.S.C. 2313).

__ (14) [Reserved].

__ (15) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022) ( 15 U.S.C. 657a).

__ (16) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) ( 15 U.S.C. 657a).

__ (17) [Reserved]

__ (18)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) ( 15 U.S.C. 644).

__ (19)(i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) ( 15 U.S.C. 644).

https://www.acquisition.gov/far/part-52#FAR_52_203_15 https://www.acquisition.gov/far/52.203-17#FAR_52_203_17 https://www.govinfo.gov/link/uscode/41/4712 https://www.acquisition.gov/far/3.900#FAR_3_900 https://www.acquisition.gov/far/part-52#FAR_52_204_10 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/52.204-14#FAR_52_204_14 https://www.acquisition.gov/far/part-52#FAR_52_204_15 https://www.acquisition.gov/far/part-52#FAR_52_204_27 https://www.acquisition.gov/far/52.204-28#FAR_52_204_28 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/52.204-30#FAR_52_204_30 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/part-52#FAR_52_209_6 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/part-52#FAR_52_209_9 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section2313&num=0&edition=prelim https://www.acquisition.gov/far/part-52#FAR_52_219_3 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section637a&num=0&edition=prelim https://www.acquisition.gov/far/part-52#FAR_52_219_4 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_219_6 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_219_7

__ (20) 52.219-8, Utilization of Small Business Concerns (FEB 2024) ( 15 U.S.C. 637(d)(2) and (3)).

__ (21)(i) 52.219-9, Small Business Subcontracting Plan (SEP 2023) ( 15 U.S.C. 637(d)(4)).

__ (iv) Alternate III (JUN 2020) of 52.219-9.

__ (v) Alternate IV (SEP 2023) of 52.219-9.

__ (22)(i) 52.219-13, Notice of Set-Aside of Orders (MAR 2020) ( 15 U.S.C. 644(r)).

__ (23) 52.219-14, Limitations on Subcontracting (OCT 2022) ( 15 U.S.C. 637s).

__ (24) 52.219-16, Liquidated Damages—Subcontracting Plan (SEP 2021) ( 15 U.S.C. 637(d)(4)(F)(i)).

__ (25) 52.219-27, Notice of Set-Aside for, or Sole-Source Award to, Service-Disabled Veteran- Owned Small Business (SDVOSB) Concerns Eligible Under the SDVOSB Program (FEB 2024) ( 15 U.S.C. 657f).

__ (26) (i) 52.219-28, Post Award Small Business Program Representation (FEB 2024) ( 15 U.S.C. 632(a)(2)).

__ (27) 52.219-29, Notice of Set-Aside for, or Sole-Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (OCT 2022) ( 15 U.S.C. 637(m)).

__ (28) 52.219-30, Notice of Set-Aside for, or Sole-Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (OCT 2022) ( 15 U.S.C. 637(m)).

__ (29) 52.219-32, Orders Issued Directly Under Small Business Reserves (MAR 2020) ( 15 U.S.C. 644(r)).

__ (30) 52.219-33, Nonmanufacturer Rule (SEP 2021) ( 15U.S.C. 637(a)(17)).

__ (31) 52.222-3, Convict Labor (JUN 2003) (E.O.11755).

X (32) 52.222-19, Child Labor-Cooperation with Authorities and Remedies (FEB 2024).

__ (33) 52.222-21, Prohibition of Segregated Facilities (APR 2015).

__ (34)(i) 52.222-26, Equal Opportunity (SEP 2016) (E.O.11246).

__ (35)(i) 52.222-35, Equal Opportunity for Veterans (JUN 2020) ( 38 U.S.C. 4212).

__ (36)(i) 52.222-36, Equal Opportunity for Workers with Disabilities (JUN 2020) ( 29 U.S.C. 793).

__ (37) 52.222-37, Employment Reports on Veterans (JUN 2020) ( 38 U.S.C. 4212).

__ (38) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O. 13496).

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