WAN_RFP_Appendix_D_-_Definitions_and_Acronyms.pdf
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- Attached to
- Wide Area Network (WAN) Communication Services
- Solicitation number
- RFP-21435
- Issued by
- Cuyahoga County, Ohio
About this file
This document is an appendix of definitions and acronyms for the Wide Area Network (WAN) Communication Services Request for Proposal issued by the Cleveland Metropolitan School District (CMSD) in Ohio. The appendix provides standardized terminology and abbreviations essential for understanding the RFP documentation, including technical definitions related to network infrastructure, IT service management platforms, security protocols, and performance metrics relevant to WAN services.
The definitions encompass key technical components and concepts such as software-defined WAN (SD-WAN), multiprotocol label switching (MPLS), quality of service (QoS), and various network management tools including BMC Helix and ServiceNow platforms. Additionally, the appendix defines regulatory and security-related acronyms such as FERPA (Family Educational Rights and Privacy Act), TLS (Transport Layer Security), and DDoS (Distributed Denial of Service) that are pertinent to a school district's network operations. This reference document serves as a foundational tool to ensure consistent interpretation of technical specifications and requirements throughout the RFP process for prospective vendors bidding on CMSD's comprehensive WAN communication services.
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Text version
API: Application Programming Interface
ASR: Aggregation Services Router (Cisco product line)
BMC Helix: IT Service Management platform by BMC Software
CAB: Change Advisory Board
CCF: Crown Castle Fiber
CMDB: Configuration Management Database
CMSD: Cleveland Metropolitan School District
CVE: Common Vulnerabilities and Exposures
DDoS: Distributed Denial of Service
DIA: Direct Internet Access
EOS: End of Sale (manufacturer announcement that product is no longer available for purchase)
FERPA: Family Educational Rights and Privacy Act
HA: High Availability
ISP: Internet Service Provider
ITSM: IT Service Management
JSON: JavaScript Object Notation
KPI: Key Performance Indicators
LAN: Local Area Network
LDoS
LR: Long Range (optics designation)
MPLS: Multiprotocol Label Switching
MTTR: Mean Time to Repair
NOC: Network Operations Center
OARNet
OAuth: Open Authorization (security protocol)
PIP: Performance Improvement Plan
QoS: Quality of Service
REST: Representational State Transfer
RFC: Request for Change
SD-WAN: Software-Defined Wide Area Network
ServiceNow: IT Service Management platform by ServiceNow Inc.
SFP: Small Form-Factor Pluggable (optical transceiver)
SLA: Service Level Agreement
TAM: Technical Account Manager
TLS: Transport Layer Security
UAT: User Acceptance Testing
UTM: Unified Threat Management
VLAN: Virtual Local Area Network
WAN: Wide Area Network
File details come from the government source that posted it. Updated .