Questions_and_Answers_Solicitation_W91ZLK-18-R-0059.pdf

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C4ISR Facility Lobby Desk Clerk (Personnel)
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W91ZLK-18-R-0059
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Question and Answers for Solicitation

W91ZLK-R-18-R-0059

17 September 2018

Q. Is this a new requirement, or is there an incumbent contract/contractor? If not new, could you please provide the incumbent contract number and name of the vendor?

A. Link Solutions Inc., .W91ZLK-16-D-0002-0014

Q. Quick question for you in regards to the Top Secret Facility Clearance. Will you allow the contractor to obtain Top Secret Clearance after the contract is awarded?

A. Top Secret Clearance has to be in place prior to award.

Q. Are security clearances required prior to submitting a response?

A. Yes

Q. Is this solicitation open to SDVOSB and small business concerns?

A. This is a Competitive 8a requirement.

Q. Does contractor (company) needs to have facility security clearance in place already before responding to this solicitation or facilities clearance can be obtained after award?

A. Yes

Q. Will the government sponsor an 8a company that previously held a top secret facility clearance but currently only has a secret facility clearance?

A. No

Q. Are there incumbent employees currently performing this work who have the appropriate security clearance?

A. Yes

Q. We believe this should either be Secret or TS/SCI. Could you clarify the security clearance requirements for all existing posts?

A. Post 1 and 2 are Secret, post 3,4,5 Top Secret/SCI, and Post 6 and 7 are Secret.

Q. Will we receive Evaluations of existing personnel in order to validate those that are qualified?

A. No we will not send you evaluations on current employees.

Q. Which WD is applicable?

A. WD 15-4266 (rev.-7) Dated 7/10/2018

Q. C.1.8.2 SECURITY CLEARANCE. The contractor will be required to have a TOP SECRET facility clearance with no safeguarding. Will the government sponsor the company for the facility clearance?

A. A final Top Secret clearance is needed for acceptable consideration. Due to mission requirements, the Government will not sponsor a non-TS holder.

Q. Site Visit Request. Are personnel attending the Site Visit required to possess active security clearances and if so, what level of clearance?

A. - No personnel security clearances are not required for the site visit.

Q. Is there an incumbent contract for this requirement? If so, what is the current contract number?

A. The current incumbent is Link Solutions Inc., Contract Number: W91ZLK-16-D-002-

Q. C.1.6 PERSONNEL/CONTRACT STAFF. The following position is considered key personnel: Program Manager. Should a resume for the Program Manager be provided with the Technical Proposal?

A. No, a resume is not required for the Program Manager

Q. Reference. In the combined synopsis/Solicitation it states “Price proposals shall include Firm Fixed Pricing for one (1) base year and three (3) optional years, each with a duration of twelve (12) months. The period of performance will be 16 December 2018 to 15 Dec 2022 for a total of 48 months” In the PWS Paragraph C.1.4 it states “The Period of Performance (POP) will be 17 Dec 2018 to 16 Dec 2023. This will consist of 12 month base year with four (4) option years for a total of 60 months. Question.

Please clarify both the POP start date (16 or 17 December) and the POP duration 48 months or 60 months?

A. The correct POP is 17 Dec 18- 16 Dec 22 Base Year with Three (3) option years.

PWS will be corrected and posted to FBO to reflect changes.

Q. Reference. PWS Paragraph C.1.6 states “Contractor proposals shall provide thorough and detailed documentation of the experience, abilities, and background for Key Personnel in the form of resumes or equivalent statements of qualifications.”

There is no direct reference or stated requirement in the combined synopsis/Solicitation proposal instructions for Volume I, Technical Proposal. Question. Is a resume required in the proposal for the Key Personnel Program Manager? If so, is it excluded from the Technical Proposal page limit of 10 pages?

A. No, a resume is not required for the Program Manager; Yes it is excluded from the Technical proposal page but instead of 10 pages we have added an additional 5 pages to make the total limit 15 pages.

Q. Reference. PWS Paragraph C.1.8.2, third paragraph states; “Performance of this contract will require the contractor to have access to classified information only 5 at Facility Lobby Desk Clerk Support for C4ISR government activities.”

Question. This seems to be a misprint or an omission in this sentence. Please clarify this paragraph/sentence?

A. This was a misprint it should read “Performance of this contract will require the contractor to have access to classified information only at Facility Lobby Desk Clerk Support for C4ISR government activities”.

Q. Reference. PWS Paragraph C.1.8.8 Information Assurance (IA) Information Technology (IT) Training and Certifications. The paragraph begins by stating “The IA workforce focuses on the operation and management of IA capabilities…” Question. Please clarify whether this paragraph is relevant to this task or whether it possibly was a carryover from a previous Solicitation?

A. This paragraph is relevant to this task/contract. The Information Assurance training is required for all contractor employees but it will not be completed until contract begins.

This training is required for all employees government /or contractor that will have access to a government computer.

Q. Reference. PWS Paragraph C.3.1.3 Manning Schedule and Location. Question.

What is the proximity of P #1 (Lobby) and P #2 (Lobby Security Center) to each other?

Are they separate reception desks within the same Lobby or is the P #2 Lobby Security Center in a different room or at a different reception desk? Please clarify.

A. P#1 and P#2 and within twenty (20) feet proximity to each other.

Q. Reference. PWS Paragraph C.3.1.3 Manning Schedule and Location.

Question. In the event of alarm monitoring for P #16; would this be a 24/7 requirement until alarm monitoring is restored?

A. Yes

Q. Question. Will the Government provide a building and room site map that identifies the location of all the buildings and room numbers referenced in the Solicitation and

PWS?

A. Yes to the contractor that has been award the contract.

Q. Reference. PWS Paragraph C.3.1.4.d. Facility Lobby Desk Clerk Post Functions. In the sixth bullet it states; “NLT 0530, Coordinate with P#3 (A1203C) and P#4 (A1267A) for opening of the employee entrance door.

Question. What do the references A1203C and A1267A refer to?

A. These letters and numbers are the room numbers for those two (2) post.

Q. Reference. PWS Paragraph C.3.1.4.e. Alternate IDS Monitoring Desk Clerk Post Functions and Solicitation Proposal Instructions for Factor 2: Price Proposal (Volume II).

We understand the intent of the task is to man P#16 in the event of a ESS monitoring failure. Question. Will the Government consider the establishment of a cost CLIN to cover the overtime hours associated with this requirement? Will the government identify a “plug” number of hours for the purposes of an equal comparison of proposals?

A. We will have a NTE CLIN for any overtime hours associated with this requirement.

(Surge Support)

Q. Reference. PWS Paragraph C.5.1. Workspace.

Question. Does the Government provide an office workspace for the Program Manager? If so, in what building and room?

A. The program manager will have a cubicle in building 6006.

Q. Reference. PWS Paragraph C.1.6. Personnel/Contract Staff. This paragraph refers to a Program Manager. PWS Paragraph C.3.2 Project Manager makes a reference to Project Manager. Question. Please clarify whether the contractor provided Key Personnel is a Program Manager or a Project Manager?

A. Program Manager.

Q. Reference. In the combined synopsis/Solicitation there is reference to FAR 52.212-1 regarding Instructions to Offerors, which requires offeror’s Representations and Certifications.

Question. In which Volume does the Government want the Reps and Certs; Volume I – Technical Proposal or Volume II – Price Proposal?

A. Vol I Technical Proposal is were Reps and Certs will be.

Q. Reference.

PWS Paragraph C.1.6. Personnel/Contract Staff.

PWS Paragraph C.3.1. Requirements – Facility Lobby Desk Clerk (FLDC).

PWS Paragraph C.3.1.3. Manning Schedule and Location.

Through the course of speaking with current and former employees who have or are working in these positions on the existing contract, it is clear that many of the requirements listed in the three referenced PWS Paragraphs are new to this contract construct. Contrary to the apparent current construct, it would be our intent to execute the contract in accordance with the standards presented in the Solicitation documents.

Question. Is it the Government’s intent to adhere to the requirements listed in the solicitation and hold the contractor/offeror accountable to these standards?

A. Yes

Q. Reference PWS Paragraph C.3.1.4.b. The sentence states; “…all functions identified in C.3.1 above…”. The reference seems to be incorrect or not complete.

Question. Please confirm that paragraph C.3.1 reference is correct?

A. A misprint it should state “all functions identified in C.3.1.4 listed above along with the following additional functions“

Q. Reference the uniform allowance instruction as part of WD 15-4266 (Rev.-7).

Question. Can the Government please clarify if there is a uniform requirement or dress code for these positions? Is it the same for all positions or does it vary by Post?

A. Professional attire, business casual - preferably a common outfit which the contractor may provide to meet minimum professional decorum in an RDT&E environment with daily General Officer level occupants. There is no Government standard for dress and appearance, besides the ones listed above.

Q. Post 6/7 – Clearance is specified as Secret/SCI (PG 11, PWS). Please clarify if clearance should be TS/SCI?

A. The clearance for post 6 and 7 is Secret/SCI.

Q. Post 16 - According to Page 11, C.3.1.3 – “P #16 in the event of alarm monitoring failure. Upon receiving IDS system failure notification after duty hours. All post shall be manned at all times during required hours of operation.” Will Post #16 room only be manned if there is an issue with the alarm monitoring system?

A. In the event of an alarm failure post 16 will only be manned until issue is resolved.

Q. Posts 5/6/7 - Since posts #5, #6 and #7 each provide 24/7 coverage, does this mean each post requires three FTEs?

A. Each post has to manned 24/7, how it is manned is at the discretion of the awarded contractor.

Q. A statement of Equivalent Rates for Federal Hires was an identified FAR; will the Government provide the equivalent rates of pay by labor category of employee currently serving contract?

A. Please review the wage determination at www.wdol.gov

Q. The reference of the listed FAR pertains to the Service Contract ACT, will the Government be issuing a Wage Determination and/or identify the occupational code and title corresponding to the current labor categories serving contract?

A. Please review the wage determination at www.wdol.gov

Q. Are there any current labor category differences resulting in pay differences among the various requirements listed by post? (e.g TS SCI Clearance Required vs Secret cleared posts).

A. No, Pay is at the discretion of the Contractor.

http://www.wdol.gov/ http://www.wdol.gov/

Q. What are the Governments Supervisory requirements 24/7 not inclusive of the Project Manager?

A. No.

Q. Is there currently any shift mount or briefing performed prior to a Desk Clerk going on duty? If, so, for how long?

Q. In support of FAR Subpart 22.12, "Non-displacement of Qualified Workers Under Service Contracts" and retention of current employees, will the government post a list of personnel with hire dates for calculating vacation and other benefits?

A. Yes

Q. Will the Government identify the current Incumbent Contractor and the total price of the final option period?

A. The current incumbent is Link Solutions Inc., Contract Number: W91ZLK-16-D-002- 0014. Cost of final option year will not be disclosed.

Q. Does the Government forecast any need for surge hours (additional hours) outside those required by C.3.1.3 Manning Schedule?

A. Yes, there will be a Surge CLINS for overtime hours, with a NTE line for $3,000.00

Q. Does the Government have any uniform or other attire requirements of personnel?

A. No. Professional attire, business casual - preferably a common outfit which the contractor may provide to meet minimum professional decorum in an RDT&E standard for dress and appearance, besides the ones listed above.

Q. The RFP states "Price proposals shall include Firm Fixed Pricing for one (1) base year and three (3) optional years, each a duration of twelve (12) months. The period of performance will be 16 December 2018 to 15 Dec 2022 for a total of 48 months."

Section C.1.3 of the PWS states, "The Period of Performance (POP) will be 17 Dec 2018 to 16 Dec 2023. This will consist of 12month base year with four (4) option years for a total of 60 months." Question 1: Will the Government please clarify if the contract Period of Performance is 48 or 60 months?

A. The Period of Performance (POP) is 17 Dec 18 to 16 Dec 22, a base with three (3) option years, this will be 48 months with the option of a six (6) month extension.

Q. Reference: RFP. The RFP states, “The Price Volume shall clearly identify the proposed firm-fixed price unit prices for CLINs 0001, 1001, 2001, 3001, and 4001.

Please see attached Schedule of Services.” The Schedule of Services attachment does not indicate a CLIN 4001. Question: Will the Government please confirm if proposed program has a CLIN 4001, and if so, please provide an updated Schedule of Services for the RFP?

A. There will not be a CLIN 4001 and the schedule of Services and PWS will be updated to reflect.

Q. QUESTION: Is this a new requirement? If not, please provide the incumbent name and current contract number?

A. The current incumbent is Link Solutions Inc., Contract Number: W91ZLK-16-D- 0002-0014

Q. . PWS – Section C.1. GENERAL, and Section C.1.3. PERIOD OF PERFORMANCE states “The lobby reception requirement period is one (1) base year from date of award, and four (4) twelve (12) month option years. However, the FBO announcement states that “…Price Proposal shall include Firm Fixed Pricing for one (1) base year and three (3) optional years, each a duration of twelve (12) month. The period of performance will be 16 December 2018 to 15 December 2022 for a total of 48 months”. QUESTION: Will the Government please clarify the period of performance including base year, and option years.

option years, this will be 48 months with the option of a six (6) month extension

Q. A01 SCHEDULE OF SERVICES – There is no item number for Option Year Four

(4) pricing.

A. Option year four (4) has been removed.

Q. QUESTION: Will the government provide a revised schedule for Option Year Four?

A. Yes

Q. PWS – Section C.1.8.3. OPSEC STANDING OPERATING PROCEDURE/PLAN seems to be incomplete. QUESTION: Will the Government either confirm Section C.1.8.3. is complete as written or provide the remaining language for this section?

A. Review the updated PWS.

Q. PWS – Section C.3.1.3. MANNING SCHEDULE AND LOCATIONS.

QUESTION:

1. Will the Government please provide the post staffing levels per post?

2. Will the Government please provide the volume of visitors/processing per post which the post staffing levels are based on?

A. 1. The total number of full time and part time staffing is as follows:

Full time: 22

Part time: 17

2. Don’t have historical data on the volume of visitors being process per post.

Q. Surge Support QUESTION: Will the Government please provide historical levels of effort i.e. hours per day/week/month for surge support?

A. There will be a surge CLIN to support the unpredictable such as overtime etc. with a NTE of $3,000.00.

Q. PWS - C.3.1.8. SECURITY MANAGEMENT SYSTEM. QUESTION: Will the Government please identify where Security Management System is conducted i.e.

C4ISR facilities, the number of hours per Security Management System training, and whether the training is Government or Contractor-provided?

A. The training for Security Management System will be hold on the C4ISR campus and training is about an hour.

Q. QUESTION: If there is an incumbent contractor, is there a Collective Bargaining Agreement (CBA) currently in place? If there is a CBA, will the CBA become binding on a new Contractor? Will the Government please provide a copy of the existing CBA?

A. NO

Q. PWS - C.3.1.3. QUESTION: Based on statements related to bag checks and inspections, is there a certification requirement to operate X-ray machines, magnetometers, and hand wands? If so, will the Government please provide the type of certification required, initial, and annual training requirements, and whether the required training is Contractor or Government provided?

Q. PWS - C.3.1.4.e – QUESTION: Will the Government please provide a historical summary of the frequency of the IDS System Failure notification activity at Post 16?

A. The frequency of failure notification for IDS system quarterly was about 2 to 3 days, however the system was update Aug 2018 to hopefully avoid some of these failures.

Q. PWS C.3.1.5 – QUESTION: Will the Government please provide the maximum distances between supported buildings? Is ground transportation required for response to supported distances? If there is a time standard required for response to supported buildings, will the Government please provide the time standard for responding to supported buildings?

Q. PWS C.3.1.7 - JPAS Accounts. QUESTION: Will the Government please specify what level of JPAS training is required to perform the duties specified in PWS C.3.1.7?

A. The level for JPAS will be level 4-6 access.

Q. Are Guard uniforms to be GFE, if not can you provide a minimum uniform standard?

A. Professional attire, business casual - preferably a common outfit which the contractor may provide to meet minimum professional decorum in an RDT&E standard for dress and appearance

Q. Will the Program Manager be provided space on site to provide supervision?

A. Yes, in building 6006 a cubicle space.

Q. Reference Section C.2, As the Program Manager needs to be ultimately responsible for all activities of this contract, and some of the contract positions require Top Secret Clearance, will the government amend section C.2 to require the Program Manager to have a Top-Secret Clearance at time of submission? [Vice being SCI eligible or in progress at the time of submission which is a possible reading of C.3 .2]

Q. Are any desk positions required to have access to Scattered Castles for visits by personnel who are not fully reflected in JPASS?

A. The local procedures will be provide for loading and receiving personnel not fully reflected in JPAS.

Q. Will the Government provide their desired validity period for proposals or is this at the discretion of Offerors?

A. the Government would like proposals to valid for at least 90 days.

Q. Will the Government please confirm that the proposal cover page and table of contents are excluded from the 10-page limit on Volume I - Technical Proposal?

A. The page limitation is now 15 pages.

Q. Will the Government please consider limiting the Key Personnel resume for the Program Manager to 1 page and removing it from the Volume I - Technical Proposal page limitations?

A. The resume is not required on the technical proposal Volume I.

Q. The Government requires that an Offeror, "demonstrates a complete understanding of the PWS requirements." As the PWS spans 17 pages, would the Government please consider expanding the page limitation of Volume I - Technical Proposal to 12-15 pages?

A. The page limitation has expanded from 10 pages to 15 pages for Volume I.

Q. There is an option year discrepancy between solicitation and PWS. Would the Government please clarify the period of performance for this effort?

option years, this will be 48 months with the option of a six (6) month extension.

Q. The solicitation includes FAR 52.222-41, Service Contract Act of 1965 (Nov 2007) (41 U.S.C. 351, et seq.). Would the Government provide the applicable Wage Determination and revision number?

A. WD 15-4266 (Rev.-7) Date 7/10/2018

Q. Would the Government please provide the current clerk LOE / FTE for this effort?

A. current clerks Fulltime: 22

Partime:17

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