Exhibit_1_Schedule_of_Services-1JUNE14.doc

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Repair and Maintenance Services for Army Family Housing (AFH), USAG Yongsan
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W91QVN16R0030
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Exhibit 1. Schedule of Services

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EXHIBIT 1

SCHEDULE OF SERVICES

Description

Response Time

Completion Time Service Orders:

Emergency

30 minutes during the

Continuous until safe

(Priority 1) contractor's normal and secure, and complete work hours, 45 minutes within two working days other than the contractor’s normal work hours, except gas leaks shall be 30 minutes at all times.

Urgent

24 hours

Two workdays

(Priority 2)

Routine

Two workdays

Four Workdays

(Priority 3)

Change of Occupancy Work :

Item Work Description

Work Completion Day

COP Interior painting to include repair, prepare, Prime, and paint walls, ceilings, cabinets, Doors, windows and trim, including

Replacement of wall coverings.

(a) DU less than 1,500 NSF (139.4 NSM)

2 days

(b) DU 1,500 to 3,000 NSF (139.4 to 278.7 NSM)

3 day

(c) DU greater than 3,000 NSF (278.7 NSM)

4 days Replace a sink, lavatory, faucet, flush valve, or water closet.

0.5 days

Replace kitchen countertop.

1 day

COM Miscellaneous repair and replacement work.

Replace resilient flooring (tile and sheet vinyl).

(a) DU less than 200 SF/18.6 SM to be retiled.

(b) DU more than 200 SF/18.6 SM to be retiled.

Replace carpet and pad or steam clean carpet.

Replace a bathtub or shower receptor including ceramic tile.

3 days

COC Complete DU cleaning.

(a) DU with less than 1,500 NSF/139.4 NSM

(b) DU 1,500 and 3,000 NSF/139.4 to 278.7 NSM

(c) DU greater than 3,000 NSF/ 278.7 NSM

3 days

Repair, prepare, and refinish wood floors, stair treads, risers, landings, banisters, and railings.

4 days

10.

Repair

Workday after receipt

7 days

Smoke and Fire or as ordered

Damaged Quarters

* Net Square Feet (NSF), Net Square Meter (NSM), Dwelling Unit (DU)

Note:

a. The amount of time shown for each item above is an average and may vary at any installation. Factors which may affect the average times are climatic (more humid areas may require more time for paint and floor finish to dry); higher than normal turnover of DUs which would overextend the contractor’s ability to meet the scheduled times (this shall not be reflected in contractor’s schedule of times but shall be negotiated separately if and when it occurs).

b. Items 1 through 4 will be done concurrently. The time allowed for the combination of items will be the longest time for that item which has the largest time.

c. Items 5 through 8 may be done concurrently with any one or combination of items 1 through 8 providing there are no physical conflicts in performing the work. (For example: items 2, 3, and 6 could be done concurrently. The time allowed for all three would be 1 day.) Where there is a conflict, times for items in conflict will be added together to give the total time allowed. (For example, the combination of items 1(b) and 6 will give a total time of 4 days.)

d. Item 9 shall not be done concurrently with other work items.

e. All cleaning standards will be in accordance with the current requirement in AR 420-1 and DA PAM 420-1-1.

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