Amendment 02 Conformed Copy W91QV1-20-R-0005.pdf

SEE ADDENDUM

(No Collect Calls)

W91QV120R0005 16-Jan-2020

b. TELEPHONE NUMBER

703-806-8205

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 18 Feb 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QV19. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

DAVID L GECEWICZ

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0011354069

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC-FORT BELVOIR

9410 JACKSON LOOP, SUITE 101

BLDG. 1425

FORT BELVOIR VA 22060-5116

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$16,500,000

NAICS:

485119

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF127

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QV120R000500022020_DLG

Amended 02072020_DLG

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS) Transportation Services

For Warrior Transition Brigade, Warrior Transition Battalion, Troop Command and

Regional Health Command – Atlantic

PART 1

GENERAL INFORMATION

This is a non-personal services contract to provide Transportation Services for the Warrior Transition Brigade and Troop Command. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The importance, visibility, and sensitivity of the Mission Objectives (MOs).

MOs cannot be over emphasized. This contract supports the transportation needs of authorized users which include wounded warriors assigned to Warrior Transition Brigade and students assigned to Troop Command. The Government goal for this contract is zero defects. To encourage the Contractor in meeting that goal, this contract includes a Performance Requirements Summary, which summarizes critical performance tasks that provide both positive and negative performance incentives. Along with meeting the zero defect goal and performing the daily requirements specified in this PWS, the Contractor shall develop its own “Quality Customer Care Plan” to be included as part of its Quality Control Plan. The Contractor is expected to provide quality customer care which includes attending to the needs of the transportation passengers and resolve any and all problems, complaints and other customer service issues at the lowest possible level before they become elevated up the chain of command.

Proper care and treatment of the passengers and patients using the transportation services is of the utmost importance. Contractor is expected to provide not only good quality service, with reliable courteous employees, but to also train all employees in customer service and caring for all transportation passengers using these services. The Contractor’s “Quality Customer Care Plan” will include initial customer service and sensitivity training, as well as an ongoing training program for annual refresher and new employee training.

1.1.1 MISSION OBJECTIVE 1. Provide transportation support for the Warrior Transition Brigade (WTB) or United States Army Element (USAE) Troop Command (TC) transportation special missions requested by WTB and TC Operations or Unit Transportation Coordinator for unscheduled Shuttle Services support which may include dispatch support of alternate GSA assigned Project within both units.

1.1.2 MISSION OBJECTIVE 2. Support for the USAE (Troop Command) consists of providing transportation support of unit training requirements from Walter Reed National Military Medical Center (WRNMMC) and Ft.

Belvoir to various training locations.

1.1.3 MISSION OBJECTIVE 3. Provide the Warrior Transition Brigade (WTB) shuttle service throughout the National Capital Region (NCR) for our Wounded, Ill and Injured (WII) to attend their designated appointments and transportation for some appointments outside NCR as well as on-Installation shuttle service between Government buildings at Bethesda and Fort Belvoir support may include dispatch support of alternate GSA assigned Project within both units Appointments include Adaptive Reconditioning Program (ARP) appointments or events as approved by the Chain of Command as therapeutic for the WII.

1.2 DESCRIPTION OF SERVICES/INTRODUCTION. The Contractor shall provide all personnel, supervision, and non-personal services necessary to perform the Transportation Support Services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.3 SCOPE OF WORK. The scope of this contract includes three (3) Mission Objectives.

1.4 PERIOD OF PERFORMANCE. The period of performance shall be for one (1) base period of 12 months and four (4) 12-month option periods and the FAR 52.217-8 6-month extension.

1.5 GENERAL INFORMATION

1.5.1 QUALITY CONTROL PLAN (QCP). The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which he/she assures himself/herself that the work performed complies with the requirement of the contract. One copy of the Contractor's QCP shall be submitted with their proposal. Revisions shall be provided to the Contracting Officer (KO) as they occur. The plan shall include an inspection system covering all services to be performed, which will identify any deficiencies or failures in the quality of services. After acceptance of the QCP, the Contractor shall receive the contracting officer’s acceptance in writing of any proposed changes and revise the Quality Control Plan accordingly. The QCP shall include, but not be limited to, Contractor procedures for the following: driver response to verbal customer complaints and project manager response to verbal, written and telephonic complaints; a Customer Care Plan (PWS 1.2.1); vehicle breakdown response/resolution; vehicle ADA and other equipment failure response/resolution; shuttle delay and patient appointment delay response/resolution (e.g. traffic congestion, weather impacts, etc.), and driver absences (e.g. sick call, family emergencies, etc.).

1.5.2 QUALITY ASSURANCE. The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s), and the number of deficiencies or failures.

1.5.3 RECOGNIZED HOLIDAYS. Transportation Motor Pool (TMP) will be closed on weekends and holidays. However, the Contractor shall provide shuttle support on weekends and holidays per Technical Exhibit - 4.

New Year’s Day Labor Day Martin Luther King Jr. Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Inauguration Day (as applicable)

Note: The Contract shall follow the holiday/inclement weather schedules identified in Technical Exhibit 3 for not regular scheduled Federal holidays (e.g. Christmas Eve; State Funeral; Inauguration Day) identified by the United States Office of Personnel Management.

1.5.4 HOURS OF OPERATION. Ft. Belvoir TMP’s normal operating hours are from 0630 to 2100 pm. The TMP will be closed on weekends and holidays. Contractor shall have limited access to motor pool. The Contractor is responsible for conducting business in accordance with Technical Exhibit 4.

1.5.5 PLACE OF PERFORMANCE. The Contractor shall perform services at the following locations. These include Ft. Belvoir, Bethesda, District of Columbia and areas within the National Capital Region, including medical facilities in surrounding areas.

1.5.6 TYPE OF CONTRACT. The Government anticipates an award of a firm fixed price contract.

1.5.7 SECURITY REQUIREMENTS. The security requirements for this contract are a favorable National Agency Check with Written Inquires (NACI) background investigation. The Contractor shall ensure that all personnel performing under this contract have a favorable National Agency Check with Written Inquires (NACI) investigation, which must be coordinated with the Regional Health Command-Atlantic Headquarters Security Office for submission within five (5) days of the start date of the employee beginning to work on this contract. The security requirements must be maintain for the life of the contract and citizenship will be verified by the Security Office on all contract personnel. The Contractor shall submit this information to the KO, COR and COR’s security manager in the form of a Contractor Visit request using the Joint Personnel Adjudication System (JPAS) within five (5) calendar days before requested date. Contractors must ensure an owning relationship is established in the Joint Personnel Adjudication System (JPAS) for each individual performing duty in support of this performance work statement/task order. Visit Requests shall be sent to the organization's Security Management Office (SMO) Code.

Upon award the Contractor shall employ shuttle drivers who possess two valid Government Identification forms to the Fort Belvoir and Walter Reed Pass and ID office to initiate issuance of temporary access placards.

1.5.8 PHYSICAL SECURITY. The purpose of physical security is to prevent unauthorized entries, theft of Government property, or accidental exposure to toxic chemicals. The Contractor shall be responsible and liable for the security of all Government-furnished property. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured. The Contractor shall use the facilities consistent with Federal, Army, and State policies and standards. The Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. Should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.5.9 BASE AND FACILITY ACCESS. The Contractor shall employ shuttle drivers who possess two valid Government Identification forms to the Fort Belvoir and Walter Reed Pass and ID office to initiate issuance of temporary access placards in accordance with the Real ID act. Contractor personnel shall comply with applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by the COR). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. The Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. Should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

In accordance with (IAW) Army Regulation (AR) 525-13, paragraph 5-19, all prospective contractors shall undergo a verification process to determine the trustworthiness and suitability prior to being granted access to federal property. While investigations are being conducted, limited access with escort may be granted (at the installation’s discretion) for an interim period.

1.5.10 GOVERNMENT-ISSUED COMMON ACCESS CARD (CAC). The CAC is the DOD personal identity verification credential. Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated NACI or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 12 months or more.

At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. The Contractor shall be responsible for notifying the Government immediately when an employee departs so the card can be inactivated.

The security manager and or trusted agent will be responsible for retrieving the CAC from a departing Contractor.

1.5.11 KEY CONTROL. The Contractor shall establish and implement methods of ensuring that all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR. Contractor shall be responsible for associated replacement cost of lost vehicle keys.

In the event keys, other than master keys, are lost, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks, upon receipt of vehicle registration and approval from COR; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due to the Contractor.

The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than employees. The Contractor shall prohibit the opening of locked areas by employees to permit entrance of persons other than the Contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.12 SPECIAL QUALIFICATIONS. The Contractor shall ensure that all employees are trained, qualified, certified or licensed to perform all of the requirements specified in this PWS to which they are assigned. The Contractor shall employ only persons able to speak, read, write, and communicate in English for those positions where English is used or essential to provide the product, record data, safely operate vehicles or equipment, transmit information, or provide a service requiring an interface with English-speaking personnel. Contractor personnel performing outdoor work shall be physically capable of performing work under all climatic conditions.

Anyone operating government furnished equipment/vehicles shall have a valid state operator's license appropriate for the equipment being operated. The driver shall obtain a valid Army Accident Avoidance card and complete the Army Traffic Safety Program training. The Contractor shall maintain records of these licenses and training certificates. Contractor is responsible for and shall pay for all moving violations and shall provide a copy of paid fines to their supervisors and to the COR. The Contractor shall ensure that drivers are qualified in operating American Disability Act (ADA) equipped vehicles for loading and unloading wheel chaired patients and qualified to operate wheel chair lifts. Drivers shall assist transferable patient (patient who can get out of wheel chair and walk onto shuttle). For nontransferable patients, driver is responsible for securing the wheelchair on the wheelchair lift and strapping and securing the wheelchair into position onboard the vehicle.

1.5.12.1 DISPATCHERS (1) PROJECT. Contractor shall conduct motor vehicle dispatching operations on a daily basis utilizing the MEDCOM mandated Project Motor Vehicle Database Information System or designated database system directed by Department of Army Non-Tactical Vehicle Authority at the requested locations during operating hours. Two (2) for coverage of both North and South service routes.

1.5.12.2 DRIVERS. The Contractor shall provide personnel who possess the appropriate certificate and license(s). Personnel in training status shall not be a substitute for qualified personnel. Minimal qualifications are: Bus drivers/operators Class B with Passenger Endorsement.

1.5.12.3 DRIVERS' PHYSICAL EXAMINATIONS. The Contractor shall ensure that all vehicle operators have received Department of Transportation (DOT) regulated physical exams.

1.5.13 ANTITERRORISM/OPERATIONS SECURITY (AT/OPSEC). Not applicable

1.5.13.1 AT LEVEL I TRAINING. Not applicable

1.5.13.2 Not applicable

1.5.13.3 OPERATIONAL SECURITY (OPSEC) TRAINING. Not applicable

1.5.14 DoD CYBER AWARENESS CHALLENGE. All contractor employees and/or subcontractors with access to government information system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services. Prior to accessing network and information systems, contractor employees must successfully complete the DoD Cyber Awareness Challenge training and complete an Acceptable Use Policy agreement. The training certificate and agreement shall be submitted to the COR. Training is performed annually thereafter and must be completed before the expiration date. The website is https://atc.us.army.mil/iastar/index.php.

1.5.15 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the Contractor to review the contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

The Contractor's Project Manager designated alternate shall meet bi-weekly with the CORs for the duration of the contract. In case of emergency subsequent meetings shall be held as required at a date and time determined by the KO and COR. The COR will define a frequency of in-depth reviews with the contractor, including appropriate self-assessments by the contractor; however, if the need arises, the contractor shall meet with the COR as often as required or per the contractor’s request. The agenda of the reviews may include: Monthly performance assessment data and trend analysis; Issues and concerns of both parties; Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis; Recommendations for improved efficiency and/or effectiveness.

The Contractor shall submit a Management Plan with the proposal and a Final version no later than 5 business days post award. The Management Plan shall contain the Contractor's standard management practices for KO and COR approval. This plan shall address, at a minimum, the Contractor's project office autonomy, (i.e. show how the Contractor plans to provide on-site decision authority and independence from the Contractor’s corporate headquarters commensurate with project manager’s responsibility). In addition, the Contractor's plan shall include the following:

Show how the Contractor plans to support the on-site program office and provide expertise from the Contractor’s corporate headquarters for the Contractor’s on-site PM, contract operations planning and control, production control, Contractor personnel, finance, contract administration, and work performance areas.

Detail methods the Contractor intends to employ to ensure that personnel are trained on current business management practices, process improvement techniques, and technology to gain the economies and efficiencies expected by the Government.

1.5.15.1 TRANSITION AND PHASE IN /PHASE OUT PERIOD. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have sufficient personnel on board, during both the phase in / phase out periods. There will be a phase-in period between the date of award and the full performance which will be five (5) days depending on date of award. The Contractor shall submit a phase-in plan as part of the technical proposal. The phase-in plan shall include, at a minimum, a schedule for implementation and the following actions:

Hiring Plan Direct observation of tasks performed by Government employees Familiarizing employees with all requirements and procedures Selection of trained and experienced personnel Meeting all security requirements Perform required training Obtain required certifications, licenses and endorsements A detailed explanation of potential phase-in period problems and how the Contractor shall address those potential problems. By the end of the phase-in period the Contractor shall be prepared to perform this PWS in full, with all key and non-key personnel in place and performing assigned functions.

1.5.15.1.1 PHASE-IN PERIOD ACCESS. During the phase-in period, the Contractor shall be allowed entry to all locations of work to familiarize supervisors, key personnel, and staff with equipment, reporting procedures, work schedules, operating procedures, and other matters. The Contractor will also be permitted to inventory and take possession of property and equipment. The COR will arrange access.

1.5.15.1.2 PHASE-OUT PERIOD. Fourteen (14) days prior to the end of the contract period, the Contractor shall coordinate with the successor Contractor to affect a smooth and orderly transition. The Contractor shall remove all Contractor-owned property from the Government-furnished spaces by midnight on the last day of the contract. The Contractor shall be provided a fifteen (15) days’ notice of any requirement to transition the support.

1.5.16 MONTHLY STATUS REPORTS. The Contractor shall provide monthly status reports covering accomplishments, projected goals and actual/anticipated issues to the COR no later than the 15th of each month.

1.5.17 PRIMARY POINT OF CONTACT. The Contractor shall provide a Project Manager who shall be responsible for the performance of the services. The name of this person and an alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The POC and alternate shall be designated in writing to the Contracting officer within 24 hours after contract award.

1.5.18 KEY PERSONNEL. The Project Manager position is considered a key personnel position by the Government. The Contractor shall identify a Project Manager and alternate, who shall be responsible for the supervision of the work, in its proposal and provide name of replacement within 24 hours of change. The Contractor shall employ only persons able to speak, read, write, and communicate in English for those positions where English is used or essential to provide the product, record data, safely operate vehicles or equipment, transmit information, or provide a service requiring an interface with English-speaking personnel. The name of this person and an alternate who shall act for the Contractor when the Project Manager is absent shall be designated in writing to the COR. The Project Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Project Manager or alternate shall be available 24 hours a day / 7 days a week. Upon request, the Project Manager or alternate shall physically report within two (2) hours to meet at the Warrior Transition Brigade HQ in Bethesda or the Warrior Transition Battalion HQ in Ft. Belvoir with the KO and/or COR.

1.5.19 IDENTIFICATION OF CONTRACTOR EMPLOYEES. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

The Contractor shall ensure that employees wear a uniform consisting of a shirt with collar, long pants, closed toe shoes and a name tag. Within 3 days from start of Transition/Phase-in period, the contractor shall provide names and related citizenship and personal identification information to the COR for contract personnel who need NACI investigations. The Contractor shall provide an identification badge for each employee performing under this contract. The employee's name, picture, and the name of Contractor shall be prominently displayed on the identification badge. Government will provide common access cards to gain access to military installations. The Contractor shall submit to the COR a written list of employees within five (5) days of contract start date. The list shall include each employee's name, work assignment, and proof or training, certification, qualifications or experience as required. Personnel identification changes shall be submitted not later than five (5) calendar days prior to implementation of change. In emergency situations, where a five (5) calendar day notice is not possible, the Contractor shall submit notice of change, in writing, to the COR not later than twenty-four (24) hours after change is implemented. Upon termination of employment of Contractor personnel, or of this contract, government-furnished facility and equipment access badges and cards shall be turned-in to the COR or appropriate agency. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

1.5.20 CONTRACTOR TRAVEL. Not Applicable.

1.5.21 ORGANIZATIONAL CONFLICT OF INTERESTS (OCI). Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan shall be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.22 COR. The COR will be nominated by the requiring activity and appointed by the KO by separate letter. A copy of the COR’s appointment letter will be sent to the awarded Contractor identifying the designated duties and limitations of the COR. The COR is authorized to conduct oversight on any and all tasks or requirements and report observations to the Contracting Officer. The COR is not authorized to change any terms or conditions in the contract that pertain to cost, schedule, performance, quality, quantity or other legal aspects of the resulting order.

1.5.23 CONTRACTOR MANPOWER REPORTING REQUIREMENT. The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Army Aeronautical Agency via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS.

2.1 DEFINITIONS.

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term, as used in this contract, refers to the prime.

CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government. The acronym KO may be used to reference the Contracting Officer throughout the PWS.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE/UNACCEPTABLE PERFORMANCE. A service output that does not meet the Acceptable Quality Level described for that task in the Performance Requirements Summary associated with the Performance Work Statement (PWS).

DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured items such as meeting minutes or reports.

KEY PERSONNEL. Contractor personnel designated in the Contractor’s proposal to fill a position designated as critical in the Government’s solicitation. When the key personnel are used as an evaluation factor or considered as part of the evaluation in a best value procurement, an offer can be rejected of it does not have a firm commitment from individual(s) that are listed in the proposal as filling a key personnel position.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE (QA). The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). A written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service meets contract requirements.

SUBCONTRACTOR. One that enters into a contract with the prime Contractor. The Government does not have privity of contract with the subcontractor.

WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK. Monday through Friday, unless specified otherwise.

GENERAL PURPOSE VEHICLES. Passenger or cargo-carrying vehicles authorized by Table of Distribution and Allowances for Administrative use.

MISSION ESSENTIAL. A function without which the mission could not be met, as determined by the contracting officer or duly appointed representative.

PEAK LOAD. The heaviest workload during each shift.

POOL VEHICLES. Vehicles provided by the Transportation Motor Pool (TMP) for the requestor, who furnishes the driver.

PERMISSIBLE OPERATING DISTANCE. A maximum distance established and approved by the Installation Commander or his representative for administrative use of vehicles/equipment, which are authorized for the installation. Operation beyond this distance to satisfy a special requirement shall be coordinated with the COR.

SPECIAL PURPOSE/SPECIAL DESIGN (SP/SD) VEHICLES. Vehicles equipped to fit the users' special needs such as ambulance, telephone maintenance trucks, etc.

2.2 ACRONYMS.

ACOR Alternate Contracting Officer's Representative ADA American Disability Act AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AUV Administrative Use Vehicles CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTR Contracting Officer's Technical Representative DA Department of the Army DOD Department of Defense DOL Directorate of Logistics FAR Federal Acquisition Regulation FD Fort Detrick FG Forest Glen FM Field Manual FMIS Project Management Information System GFE Government Furnished Equipment GFP Government Furnished Property GFV Government Furnished Vehicles GSA Government Services Administration HIPAA Health Insurance Portability and Accountability Act of 1996 IAW In Accordance With ITO Installation Transportation Officer KO Contracting Officer NAC National Agency Check OPSEC Operations Security OSHA Occupational Safety and Health Act POC Point of Contact POD Permissible Operating Distance POL Petroleum, Oil and Lubricants PMCS Preventive Maintenance Check and Services PMO Provost Marshal’s Office PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAE Quality Assurance Evaluator QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program

SF Standard Form SOP Standing Operating Procedures SP/SD Special Purpose/Special Design Vehicle TB/TM Technical Bulletin/Technical Manual TC Troop Command TE Technical Exhibit TMP Transportation Motor Pool USAE United States Army Element WII Wounded Ill and Injured WRNMMC Walter Reed National Military Medical Center WTB Warrior Transition Brigade

Part 3

GOVERNMENT FURNISHED EQUIPMENT AND SERVICES

3. GOVERNMENT FURNISHED EQUIPMENT

3.1 GOVERNMENT FURNISHED EQUIPMENT (GFE). The Government will furnish the following Government Furnished Equipment (GFE) which consists of: Government Furnished Facilities (GFF), Government Furnished Vehicles (GFV), and Government Furnished Material (GFM). A comprehensive list of specified GFE can be found in TE-5.

3.1.1 USE AND SAFEGUARDING OF GFE. GFE will be used solely and exclusively for performance of work under this PWS. The Contractor shall safeguard GFE and take reasonable precautions to prevent fraud, waste, and abuse. The Contractor shall designate at least one primary and one alternate custodian whose responsibility it is to receive, account for, and safeguard GFE.

3.1.2 PROPERTY CONTROL PLAN. The Contractor shall prepare and submit a Property Control Plan 15 with the Contractors Proposal, which shall encompass the requirements contained in this PWS. The Contractor shall update the plan, and submit the revision(s) to the COR annually. The Property Control Plan shall include a list of all GFE.

3.1.3 JOINT INVENTORY. The Contractor and the COR will inspect and inventory GFE during the phase-in, and ten (10) calendar days prior to the end of the final performance period. The inspection and inventory shall detail the material condition and quantity of such GFE and determine the exact number, location and serviceability of GFE. The Contractor shall certify the GFE inspections and inventories, assume accountability for all GFE, and subsequently report any discrepancies to the COR. GFE shall not be altered without prior written approval of the COR. The Contractor shall notify the COR, in writing, of any disagreement regarding the material condition of GFE within five (5) days of completion of an inspection or inventory.

3.1.4 ANNUAL INVENTORY. The Contractor shall also perform an annual inspection and inventory of GFE 30 days before exercise of new option year. These actions shall be conducted during the anniversary month of the initial joint inspection and inventory. The Contractor shall submit a report to the COR within ten (10) workdays of the date they are completed. The report shall indicate shortage, loss, destruction of, damage, and excessive wear and tear to GFE.

3.1.5 RETURN OF GFE. The Contractor may, at any time, return GFE it no longer needs for the performance of this PWS; however, returned GFE will not be replaced by the Government, and the unavailability or lack of GFE under these circumstances will not excuse nonperformance, or justify increase in cost to the Government.

The Contractor shall notify the Government in writing of its intent to return GFE.

3.1.6 MISSING, STOLEN, LOST, AND RECOVERED PROPERTY. The Contractor shall comply with all Government rules and regulations IAW FAR 45.104, Responsibilities, and Liabilities for Government Property.

The Contractor shall be held responsible for lost, missing, stolen, damaged, abused (excessive wear and tear), or destroyed GFE while in the Contractor’s possession. Any damage to GFE due to negligence, failure to secure or Contractor caused accidents shall be repaired, and temporary/replacement property acquired, at the cost to the Contractor.

3.2 GOVERNMENT FURNISHED FACILITIES (GFF). The Government will provide office space within Warrior Transition building on Ft. Belvoir and Walter Reed National Military Medical Center, Bethesda for performance of PWS. The Government will maintain all real property, fixtures, appurtenances and facilities that are provided to the Contractor. The Contractor must notify the COR of any needed facility repairing in writing.

The Government retains the authority to modify or realign facilities and space provided to the Contractor based on current guidelines for space utilization, mission, and personnel requirements of the Contractor.

The Contractor shall return the facilities to the Government in the same condition as received, outside of normal wear and tear.

The Contractor shall share some facilities with the Government. In addition, other circumstances may arise which necessitate the sharing of additional facilities identified as GFE. The COR or designated representative will coordinate necessary changes with the Contractor.

The Contractor shall not place or construct facilities or buildings on the installation without prior approval of the COR or designated representative.

3.3 GOVERNMENT FURNISHED VEHICLES (GFV). GFV will be provided to the Contractor to transport personnel, material, and equipment as may be required for the performance of work, and only for performance of work, under this PWS. A comprehensive list of all GFE is found at TE-5.

3.3.1 VEHICLE MAINTENANCE SERVICES. All scheduled maintenance listed for GFV in TE-5 will be provided by the Government as a Government Furnished Service (GFS). This maintenance will either be preventative or unscheduled. Preventative maintenance is defined as the maintenance that occurs as a result of scheduled services and normal wear or use, such as repair or replacement of tires, hoses, wiper blades, normal wear to engine, transmission, and vehicle component parts. Unscheduled maintenance is that which occurs as a result of normal wear and tear. The Contractor shall deliver GFV to a maintenance facility when notified by the Transportation Motor Pool, COR and/or GSA.

3.3.2 FUEL. The Government will furnish operating fuel for GFV. GFV must be filled with the manufacturer specified fuel for that vehicle unless exempt by HQDA. Fuel must be purchased with GSA credit card for that vehicle or with the TMP fuel card. In accordance with FAR 52.201(c), Government contractors shall not be authorized to obtain interagency Project management system (IFMS) vehicles and related services for use in performance of any contract other than a cost-reimbursement contract, except as otherwise specifically approved by the Administrator of the General Services Administration at the request of the agency involved.

3.3.3 VEHICLE LIABILITY. IAW FAR 52.245-1, 52.245-2 and 52.228-8, the contractor shall reimburse the government for all damages and needed repairs incurred by any contractor related at-fault accidents, incidents and negligence to the GSA Leased Equipment (GFV). The contractor shall reimburse the government of all GSA Leased Equipment credit cards overages charged by contract vehicle operators.

3.4. GOVERNMENT FURNISHED MATERIALS (GFM). The Government will supply all material to perform requirements of this PWS. All GFM must be requested through the COR.

3.5. SERVICES.

3.5.1 UTILITIES: The Government, at no cost to the Contractor, will furnish water, sewage service, electricity, air conditioning and heat for accomplishing work described in this PWS. The Contractor shall not modify, connect, or disconnect any utility service, or component thereof, without prior written Government approval.

3.5.1.1. Refuse Collection. The Government will provide refuse collection from outdoor dumpsters in the Contractor-occupied areas.

3.5.1.2 Energy and Utilities Conservation. The Contractor shall conserve energy and utilities IAW Fort Belvoir and Walter Reed National Military Medical Center policies and programs. The Contractor shall train its personnel, implement standard operating procedures, and monitor its operations to eliminate waste, increase efficiency, and reduce consumption. Beneficial suggestions to promote efficient use of energy and utilities are encouraged.

3.5.1.3 Telephone Service. The Government will provide at no cost class "A" telephone service to the Contractor to conduct official business. Any additional telephone service shall be provided by the Contractor and paid by the Contractor. Cell Phones and/or hand held radios will be provided by the Contractor for internal communications.

The Government will not provide long distance telephone service to the Contractor. The Contractor shall not move, remove, add, alter, or reconfigure Government communication systems, networks, or lines without COR approval, which must be obtained by written request. The Contractor shall notify the COR when maintenance or repair of telephones or telephone lines is required. Phones are to be used for official Contractor and Government business only.

3.5.2 INFORMATION MANAGEMENT SYSTEMS.

3.5.2.1 General. The Government will provide desktop computing services, network support, and applications programming services to the Contractor. Government furnished information management systems shall be utilized for "Official Business" only, in direct support of this PWS. The Contractor shall complete annual Information Assurance (IA) training.

3.5.2.2 Desktop Computing Stations. Desktop computing stations and network lines located in facilities to be occupied by the Contractor will be provided for Contractor use at no cost to the Contractor. These computing stations will be provided on a case-by-case basis, as approved by the COR. Government furnished desktop computing stations shall be used for transaction of official business. The Government will upgrade hardware/software in support of this PWS. Government furnished desktop computing stations are subject to security monitoring at all times.

3.5.2.3 Desktop Computing Services Technical Support. The Government will provide desktop computing services technical support. The Contractor shall request technical support by initializing an IT help desk ticket.

Support will be provided for moves, adds, changes, operational monitoring, system problem determination and resolution, and technical support.

3.5.3 REFERENCE LIBRARY. The Government will make available to the contactor all current Government regulations and publications as stated in the PWS at contract start date. The Contractor shall maintain and update the reference library. The Contractor shall provide all other manuals and publications necessary to perform under the contract. Supplements, amendments, or revisions to mandatory documents may be issued during the term of the contract and shall be in full force and effective immediately when made available to the Contractor by the Government.

3.5.4 SECURITY. The Government will provide security services at Fort Belvoir and WRNMMC to include access control.

3.5.5 FIRE PROTECTION. The Government will provide fire protection services. The Contractor, with or without advance notice, shall participate in all Government conducted fire, environmental and other emergency drills, unless otherwise excused. The Contractor shall follow the direction of Government fire, security, and emergency management officials, and take corrective action to remedy deficiencies in its performance of emergency response procedures.

3.5.6 RESERVED

3.5.7 GOVERNMENT FURNISHED TRAINING. The Contractor must ensure that employees receive timely and complete Government furnished training and refresher training Information Awareness, HIPPA, Cyber Awareness required for the performance of work under this PWS. The Contractor shall document attendance of employees who require training at these training sessions.

3.5.8 DOCUMENTATION/INFORMATION. As required, the Government may furnish unclassified documents or literature in support of the tasks described in this PWS. All Government-furnished documents will be returned to the COR upon request or upon completion of the contract. The Government will also provide access to studies, databases and documents necessary to accomplish the tasks specified in the PWS. The COR will assist with government coordination, access to relevant agencies and access to government subject matter experts.

PART 4

CONTRACTOR FURNISHED SERVICES

4. CONTRACTOR FURNISHED SERVICES.

4.1 CONTRACTOR-FURNISHED EQUIPMENT AND SERVICES. The Contractor shall furnish cell phones not chargeable to the government and all property and services required for performance of this contract that are not specifically identified as furnished by the Government (see TE-5).

4.1.1 MARKING. All Contractor-owned property shall be marked with the name of the Contractor’s firm.

4.1.2 REMOVAL OF CONTRACTOR PROPERTY. Upon completion or termination of this contract, the Contractor shall remove…