W91QV1-16-R-0084_ANC_Headstones.pdf

SEE ADDENDUM

(No Collect Calls)

W91QV1-16-R-0084 26-Sep-2016

b. TELEPHONE NUMBER

7038068256

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 25 Oct 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QV19. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ASHLEY.S.WOODS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

0010802492-0005

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MISSION & INSTALLATION CONTRACTING CMD

9410 JACKSON LOOP

BLDG 1425

FORT BELVOIR VA 22060-5134

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W81XLC 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

ARLINGTON NATIONAL CEMETERY

DANIEL MANNING

1 MEMORIAL DRIVE ADMIN BUILDING

ARLINGTON VA 22211-5003

TEL: 703-614-7165 FAX:

703-806-4607FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$7,500,000

NAICS:

561730

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF79

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job

0001-Headstone Resetting and Relignment

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2017 to 31 December 2017 FOB: Destination

PURCHASE REQUEST NUMBER: 0010802492-0005

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 1 Job

0002-Bump and Run

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2017 to 31 December 2017.

FOB: Destination

PURCHASE REQUEST NUMBER: 0010802492-0005

NET AMT

0003 1 Job 0003-Headstone Initial Setting

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2017 to 31 December 2017 FOB: Destination

0004 1 Job 0004-Flat Marker Setting and Raise/Reali

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2017 to 31 December 2017.

0005 1 Job 0005-Headstone Cleaning

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2017 to 31 December 2017.

0006 1 Job

0006-CMR

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2017 to 31 December 2017.

1001 1 Job 1001-Headstone Resetting and Relignment

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2018 to 31 December 2018.

1002 1 Job 1002-Bump and Run

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2018 to 31 December 2018.

1003 1 Job 1003-Headstone Initial Setting

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2018 to 31 December 2018

1004 1 Job 1004-Flat Marker Setting and Raise/Reali

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2018 to 31 December 2018.

1005 1 Job 1005-Headstone Cleaning

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2018 to 31 December 2018

1006 1 Job

1006-CMR

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2018 to 31 December 2018.

2001 1 Job 2001- Headstone Resetting and Relignment

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2019 to 31 December 2019.

2002 1 Job 2002-Bump and Run

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2019 to 31 December 2019.

2003 1 Job 2003-Headstone Initial Setting

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2019 to 31 December 2019.

2004 1 Job 2004-Flat Marker Setting and Raise/Reali

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. 1 January 2019 to 31 December 2019.

2005 1 Job 2005-Headstone Cleaning

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. 1 January 2019 to 31 December 2019.

2006 1 Job

2006-CMR

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2019 to 31 December 2019.

3001 1 Job 3001-Headstone Resetting and Relignment

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2020 to 31 December 2020

3002 1 Job 3002-Bump and Run

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2020 to 31 December 2020

3003 1 Job 3003-Headstone Initial Setting

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2020 to 31 December 2020

3004 1 Job 3004-Flat Marker Setting and Raise/Reali

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2020 to 31 December 2020.

3005 1 Job 3005-Headstone Cleaning

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2020 to 31 December 2020.

3006 1 Job

3006-CMR

FFP

Provide services to set, realign, and clean headstones and flat markers at ANC, USSAHNC. 1 January 2020 to 31 December 2020.

4001 1 Job 4001-Headstone Resetting and Relignment

FFP

Provide services to set,, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2021 to 31 December 2021.

4002 1 Job 4002-Bump and Run

FFP

Provide services to set,, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2021 to 31 December 2021

4003 1 Job 4003-Headstone Initial Setting

FFP

Provide services to set,, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2021 to 31 December 2021.

4004 1 Job 4004-Flat Marker Setting and Raise/Reali

FFP

Provide services to set,, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2021 to 31 December 2021.

4005 1 Job 4005-Headstone Cleaning

FFP

Provide services to set,, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2021 to 31 December 2021.

4006 1 Job

4006-CMR

FFP

Provide services to set,, realign, and clean headstones and flat markers at ANC, USSAHNC. Period of Performance 1 January 2021 to 31 December 2021.

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

(PWS)

HEADSTONE MAINTENANCE

FOR

ARLINGTON NATIONAL CEMETERY (ANC)

AND

U.S. SOLDIER’S AND AIRMEN’S HOME NATIONAL CEMETERY (USSAHNC)

PART 1 GENERAL

INFORMATION

General: This is a non-personal services contract requirement to provide setting, resetting, realignment and cleaning of headstones and flat markers at Arlington National Cemetery (ANC) in Arlington Virginia and the U.S. Soldiers’ and Airmen’s Home National Cemetery (USSAHNC), Washington, D.C. in accordance with this Performance Work Statement (PWS).

Unless separately noted, ANC also refers to USSAHNC. The Government will not exercise any supervision or control over the contract service providers performing the services herein. The Contract providers shall be accountable solely to the Contractors who, in turn is responsible to the Government.

1.1. Introduction: The Contractor shall furnish all supervision, labor, equipment, materials, supplies, tools, licenses, and transportation and any other items and non-personal services necessary for the resetting, realignment, and cleaning of headstones and flat markers at Arlington National Cemetery (ANC) in Arlington, Virginia and the U.S. Soldiers’ and Airmen’s Home National Cemetery (USSAHNC), Washington, D.C. in accordance with this Performance Work Statement (PWS).

Background: Arlington National Cemetery is our nation's most sacred shrine and the final resting place for our most revered military and civilian leaders. The Cemetery receives millions of visitors each year - including visits from the President of the United States, other heads of state, family members of the deceased, and millions of tourists from around the world. Six thousand or more funerals are conducted annually – in addition to over 3,000 other ceremonies, such as commemorations, wreath ceremonies, and head-of-state visits. These ceremonies and funerals often receive the intense focus of the press and other media. USSAHNC is small in comparison to ANC; however, it too is a national shrine and final resting place for those who have served our nation. The Cemetery is approximately 17 acres in area and receives visitors, conducts approximately 8 funerals and 4 ceremonies annually. Because of Arlington's special significance and the attention it receives, strict adherence to these specifications is essential to ensure that the Cemetery image is maintained. Failure to meet specifications will have a negative impact on our nation’s image. The successful Contractor forms a true partnership with the federal Government to ensure those who served our nation are properly honored.

1.2. Objective: The Objective of this requirement is to provide the initial setting, resetting, realignment, and cleaning of headstones and flat markers at ANC and USSAHNC to maintain ANC and USSAHNC iconic image.

1.3. Scope of Work: The Contractor shall provide all materials, equipment, labor, and supervision necessary to set, reset, realign, and clean headstones and flat markers at ANC and USSAHNC. Approximately 15,500 headstones shall be raised and realigned, approximately 38,000 headstones straightened using the “Bump and Run” method, and approximately 5,000 to 6,000 new headstones initially set annually. The Contractor shall also clean approximately 300,000 headstones annually. Approximately 20 flat markers shall be installed and between 200 and 500 flat markers realigned annually.

1.4. Period of Performance: The POP for this contract will be for one (1) Base Year of 12 months and four (4) Option periods of twelve (12) months each. POP shall be as follows:

Base Period: 1 January 2017 to 31 December 2017 Option 1: 1 January 2018 to 31 December 2018 Option 2: 1 January 2019 to 31 December 2019 Option 3: 1 January 2020 to 31 December 2020 Option 4: 1 January 2021 to 31 December 2021

1.4.1. Quality Control (QC): The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. At a minimum, the Contractor shall develop quality control procedures that address the areas identified in Exhibit 1, “Performance Requirements Summary” (PRS). The Contractor shall make any modifications required to the plan within seven (7) calendar days of notification; and obtain Contracting Officer approval in writing of any proposed change to his QC system. The Contractor’s QC Plan is to be submitted with the proposal. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements). The Contractor shall develop, implement, and maintain an effective Quality Control System, which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to meet all requirements of the contract. The Contractor shall provide a QCP that contains a systematic approach to monitor operations to ensure acceptable services/products to the Government. The QCP, as a minimum, shall ensure systematic inspection of all resetting, realignment, and cleaning of headstones and flat markers. The Contractor shall develop and implement procedures to identify and prevent defective services from reoccurring and address continuous process improvement. The QCP shall have procedures for scheduling, conducting and documentation of inspection. The QCP shall have discrepancy identification and correction, corrective action procedures to include procedures for addressing Government discovered non-conformances; The QCP shall also have procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall upon request provide to the Government their Quality Control Documentation. The Contractor shall submit a comprehensive Quality Control Plan with their proposal to the Contracting Officer and within (10) calendar days when changes are made thereafter to the Contracting Officer Representative. After acceptance of the QCP the Contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.4.2. 1. Quality Control (QC) Point of Contact. The Contractor shall designate an employee for quality control and shall submit documentation of a monitoring system for assuring all line items are performed according to specification. This employee shall be available for consultation with the COR on a daily basis.

1.4.3. Quality Assurance (QA). The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s) – if any.

1.4.4. Recognized Holidays. The Contractor performance shall not be required on the legal public holidays listed below, unless otherwise noted. Holidays occurring on weekends will be observed as directed by the published Army calendar.

New Years Day 1 January Martin Luther King Birthday 3rd Monday in January

Memorial Day Last Monday in May Independence Day 4th of July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11 November

Thanksgiving Day 4th Thursday in November Christmas Day 25 December Inauguration Day

1.4.5. Hours of Operation: Work shall only occur between 6:30 AM through 4:30 PM, Monday through Friday at ANC and 8:00 AM through 4:30 PM at USSAHNC. Working later in the day or weekend work shall occur only with rare exception and with pre-approval of the

COR.

1.4.6. Place of Performance: The work to be performed under this contract will occur at ANC in Arlington, Virginia and Airmen’s Home National Cemetery (USSAHNC), Washington, D.C.

1.4.7. Type of Contract: The Government intends to issue a Firm-Fixed Price contract.

1.4.8. Security Requirements. The Contractor shall carry passes issued by Arlington National Cemetery for all vehicles entering the Cemetery, whether company-owned or employees’ private vehicles. The Contractor Site Manager will maintain a current list of all vehicles and individuals issued passes. All Contractor employees shall also keep valid, photographic identification on their persons.

1.4.9. Physical Security. The Contractor shall safeguard all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.4.10. Gate Access: The Contractor shall establish and implement methods of ensuring that all gate access codes are not revealed to unauthorized persons. The Contractor shall notify the COR when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.4.11. Cemetery Access: The Contractor shall be responsible for ensuring that all Contractor personnel authorized to perform work under this contract obtain cemetery access.

Within five (5) workdays after contract award the Contractor shall submit to the Contracting Officer and COR the names of ALL personnel working under this contract. Changes of the Contractor personnel list shall be submitted within 24 hours of the change taking place. All Contractor employees shall have on them, at all times, positive, photographic identification.

1.4.12. Security Training Requirements: Contractor shall ensure all personnel receive security-related training in accordance with applicable DoD, Army, and ANC policies or regulations. Policies and regulations will be provided upon Contractor request. Training shall include, but may not be limited to, Antiterrorism Level I Training (AT I): Antiterrorism (AT) Level I training will be conducted prior to contract performance, and annually thereafter. The Contractor may use their own training materials, providing the ANC security office review the materials, and approve prior to the Contractor conducting the training. The Government will not be responsible for the cost of developing AT training materials. Contractor-developed training shall include information on identifying and reporting suspicious activity based on the Army's iWatch program. The Contractor may receive training materials and presentations from the ANC security office; however, it is the Contractor's responsibility to ensure all personnel receive the training. All Contractors providing services to ANC are required to complete security training requirements.

1.4.12.1. Antiterrorism Level I Training (AT I): All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR, within ten (10) calendar days after completion of training by all employees and subcontractor personnel. AT Level I Awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html.

1.4.12.2. i Watch Training: All Contractor and associated subcontractors shall brief all employees on the local iWatch program (training standards provided by the Arlington National Cemetery Antiterrorism Officer (ATO). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training and reported results shall be completed within ten (10) calendar days of contract award and within five (5) calendar days of new employee’s commencing performance, with the results reported to the COR no later than ten

(10) calendar days after contract ward.

1.4.12.3. The Contractor shall ensure all personnel receive an annual awareness briefing or training on Combating Trafficking in Persons (CTIP). Proof that all personnel received CTIP awareness or training shall be made available to the Government upon request.

1.4.13. Search and Seizure: Contractor personnel and property shall be subject to search and seizure upon entering or exiting ANC.

1.4.14. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.4.15. Special Qualifications: The Contractor shall be responsible for ensuring all employees possess all required licenses for operating equipment and vehicles used in the execution of this contract. Use of any chemicals shall meet EPA guidelines and State of Virginia law for licensed applicator requirements – if applicable – and shall not be used without prior review and consent of the COR.

1.4.16. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and written minutes will be recorded by the Government and signed by the Contractor and Contracting Officer and COR and distributed within five (5) working days after the meeting. The Contractor shall apprise the Government of problems, if any, being experienced and written minutes shall be recorded by the Contractor and signed by the Contractor and Contracting Officer and COR and distributed within five (5) working days after the meeting. The Contracting Officer will take the appropriate action to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.4.17. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.4.18. Key Personnel: The Government considers the following position to be key personnel: Site Manager. Projected replacement of Key personnel must be submitted in writing to the COR and Contracting Officer for approval 30 days prior to a replacement. Replacement Key Personnel shall meet the same qualifications.

1.4.19. Site Manager: The Site Manager or Alternate Site Manager provided by the Contractor shall be on-site whenever work is being performed. The contract site manager shall have a minimum of 2-3 years commercial experience as a direct supervisor in resetting, realignment, initial setting of cemetery headstones and cleaning stonework and/or headstones or stone monuments, or similar and relevant work experience. The Contract Site Manager – and in his or her absence, an alternate – shall have a cellular phone so that the COR can call him or her at any time, and shall also have an e-mail address which shall be checked for information from the Cemetery prior to 9 AM and after 2 PM each day Monday through Friday, as the Cemetery anticipates messaging up to twice daily. The Site Manager is to communicate daily with the COR prior to 7:30 am when any work is being performed. The name of the Site Manager and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract site manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.5.20. Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key

Personnel shall also indicate their job title. The Contractor shall wear their ID Badges at all times during when the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit.

The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. The Contractor shall provide a listing of issued ID cards to the Contracting Officer ten (10) days after contract award and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings or working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractors shall also ensure all documents or reports produced by them are suitably marked as Contractor products or that Contractor appropriately disclosed participation.

1.5.21 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under this contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.5.22 Uniforms: Complete uniforms shall be worn by all contract employees at all times.

Uniforms are selected by the Contractor, and shall provide a uniform appearance from one employee to the next including all visible outer clothing covering the head, torso, legs, and feet. Shorts are not permitted. Appropriateness of selected uniforms is otherwise subject to review by the COR.

1.5.23 Organizational Conflict of Interest (OCI): The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements, which may be affected by the OCI.

1.5.24 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents.

Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), the cemetery Executive Director (who has authority such as an installation commander) has the authority to bar individuals from the cemetery. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.5.25 Safety. Contractor is solely liable for ensuring safe work and otherwise safe actions, behavior, and conduct while in the Cemetery. Contractor shall have a company safety plan applicable to the work at ANC submitted within 10 days of award. Contractor shall have a designated safety representative.

1.5.26 Recognition of Ceremonies. Contractor is responsible for:

1.5.26.1 Ensuring that no contract work causes any funeral, ceremony, procession or visitation to be delayed, altered, or otherwise impacted in such a way that the dignity or security of the event is compromised. The Contractor’s Site Manager is responsible for staying abreast of all such upcoming events. A list of scheduled ceremonies will be provided the week prior to the event, and a list of scheduled funerals will be provided the day prior to the service. The Site Manager shall communicate not less than daily with the COR, to ask questions and ensure he or she understands the off-limit areas - which will vary depending upon the event (As a rule-of-thumb, work – especially with power equipment – within 1,000 feet of the funeral or ceremony is not acceptable). The Site Manager can thus assign tasks accordingly throughout the rest of the Cemetery - so that productive use of labor and equipment is assured, and down-time is avoided. If the Contractor fails to re-direct employees away from an event in a timely fashion, COR may then do so. Contractor shall also visit with the COR on other issues of common Cemetery etiquette, such as conduct with next-of-kin and when processions pass by Enforcing a ban on all alcohol and drugs – both their sale and usage (or the effects of their usage) by any Contractor employee.

1.5.26.2 Maintaining a neat and professional appearance throughout its workforce, vehicles, equipment, work sites, and staging areas.

1.5.26.3 Ensuring all Contractor employees behave with appropriate decorum, courtesy, and respect while within the Cemetery or at its perimeter or entrances. Shouting, cursing, angry outbursts, sleeping, intoxication, and violence or criminal acts of any kind will not be tolerated - and is cause for immediate removal from the Cemetery and/or prosecution.

1.5.26.4 Ensuring all motor vehicles meet State of Virginia inspection, safety, licensing, registration, and insurance requirements – as well as ensuring appropriate Cemetery passes are displayed.

PART 2

DEFINITIONS &

ACRONYMS

2.1 Headstone: Any stone marker identifying the location of remains of an individual or group of individuals, or memorializing an individual or group of individuals.

2.2 Government Regulation Upright Headstone: Government-issued marble headstone, approximately 14 inches wide by 42 inches tall and weighing approximately 230 pounds each.

2.3 Flat Marker: Granite marker that lies flat on the ground. Flat markers are 12 inches wide, 18 inches long, 3 inches thick and weigh approximately 60 pounds.

2.4 Set / Reset Headstone: A headstone is considered set or reset when the headstone must be completely removed from the void, and the void is reshaped so that the headstone can be set on the gravesite centerline at the head of the grave with inscription facing the grave, the material around headstone is compacted, the headstone is 24-26 inches from the finished grade to the top of the arc.

2.5 Bump and Run: Government regulation upright headstones are straightened to the correct height and plumb without completely removing the headstone and reshaping the void.

2.6 Realigned Headstone. A headstone is considered realigned when the headstone is plumb and aligned laterally, transversely, and diagonally with the headstones at other graves. The realignment process involves completely removing the headstone from the void.

2.7 Private Memorial Headstone: All other stones or monuments, other than Government Regulation Upright Headstones.

2.8 Full Honor Funeral Procession: A procession through the burial sections or down the roads of the Cemetery that includes a caisson wagon drawn by a team of horses, up to 100 troops, and a marching band – as well as hearses, attendees, and clergy.

2.9 Backflow Prevention: A device that prevents any fluid from entering ANC’s hydrants, spigots, pipes, or other water sources.

2.10 Void: The excavated hole or pit that the headstone or flat marker is set in.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT AND SERVICES

3.1 General Information: The Government will provide the property and services listed below. The Contractor shall not use the property or services provided by the Government for any purpose other than in the performance of this contract. All requests for Government furnished property and services must be approved by the COR and Contracting Officer in writing.

3.2 Facilities: The Government may furnish a parking and staging area for vehicles and equipment with no guarantee of security for the designated area or any assurances of utilities or phone lines. The Government does not guarantee an available area for repair or service of the Contractor’s equipment. Only tools, equipment and vehicles required to perform under this contract shall be permitted to be stored on Cemetery property. Discarded headstones and flat markers will be disposed of in a dumpster provided by the Government and designated solely for the disposal of headstones.

3.3 Equipment: One (1) LMR radio.

3.4 Utilities: Water will be available at freeze hydrants and fill stations as designated by the COR, and in-ground water sources throughout the cemetery. Electric, gas or phone lines are not guaranteed for the Contractor in designated staging areas. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities. If abuse or waste is suspected, the Government reserves the right, at any time during the contract performance period, to provide utilities to the Contractor on a fee-for-use basis.

3.5. Materials: Headstones and Flat Markers.

PART 4

CONTRACTOR FURNISHED PROPERTY EQUIPMENT and SERVICES

4.1. Materials. The Contractor shall provide all materials, equipment, labor, and supervision necessary to perform this requirement. Except for the equipment and materials indicated in Part 3.

4.2 Labor Force and Equipment. The Contractor shall be aware of the intensive labor and equipment requirements needed to meet contract specifications and, as needed, shall apply additional labor and equipment beyond the minimums stated. The Contractor shall also use any additional resources necessary to meet or return to specified work requirements after inclement weather conditions, funerals, and ceremonies at no additional cost to the Government. The Contract shall determine the number of employees and the amount and kinds of equipment needed throughout the year.

4.2.1 The equipment and supplies the Contractor uses shall not cause damage to turf areas, headstones, monuments, walkways, trees, or any other part of the landscape. The Contractor shall take preventative measures when entering soft ground with equipment – such as the use of boards to eliminate ruts.

PART 5

SPECIFIC TASKS

5.1. Basic Services. The Contractor shall provide all materials, equipment, labor, and supervision necessary to set, reset, realign, and clean headstones and flat markers at ANC and USSAHNC. Approximately 15,500 headstones shall be raised and realigned annually, straighten approximately 38,000 headstones using the “Bump and Run” method annually, and perform the initial setting of approximately 5,000 to 6,000 new headstones annually.

The Contractor shall also clean approximately 300,000 headstones annually.

Approximately 20 flat markers shall be installed and between 200 and 500 flat markers realigned annually.

5.2. Headstone Resetting and Realignment. The Contractor will receive assignments from the COR. At the beginning of each work day, the Site Manager shall confirm the assigned burial area(s) where headstones are to be reset & realigned or initial set with the COR. The Site Manager shall check the daily funeral and ceremony schedules – as well as mowing, leaf removal, and pesticide application schedules - to ensure work does not conflict with any of these events.

5.2.1. Headstones shall be carefully removed from their existing setting. The void shall be re-dug and shaped so that the headstone can be reset on the gravesite centerline at the head of the grave with the inscription facing the grave. They shall be reset plumb and aligned laterally, transversely, and diagonally with the headstones at other graves. Headstones shall be set 24-26 inches from the finished grade to the top of the arc and horizontally and vertically aligned with inscriptions visible. Headstones shall be set or reset to ensure a pleasing top line while compensating for ground contours.

5.2.2 Headstones realigned and reset during each workday will be spot checked by the COR to ensure that the headstones are properly aligned.

5.2.3 Headstones that have been removed before setting shall be placed behind the gravesite and placed on its long edge in a vertical free standing position. Headstones shall not be placed against any other standing headstone, or removed from the gravesite.

5.2.4 All headstones removed during a single workday shall be reset on the same workday.

5.2.5 All resultant debris, i.e. excess soil and stones, rocks, boulders, shall be removed from area to disposal area designated by the COR. The soil around each headstone shall be tamped to full compaction and filled to three inches below ground level. The last three inches shall be filled to ground level with Contractor provided topsoil, and left in a clean state, free of stones. The Contractor shall rake in seed around the headstone. Contractor shall provide the grass seed, and the seed must meet the proper turf grass blend and specifications provided by the COR. All materials used to box the headstones, i.e. cardboard and bands, shall be taken to the cemetery dumpsters. Recyclable materials shall be placed in the dumpster designated for recyclables.

5.2.6 All headstones shall be cleaned after resetting.

5.2.7 Floral Arrangements and Flower vases: Contractor will carefully remove floral arrangements and wreaths that are on the gravesites prior to working in any section. Floral arrangements and wreaths shall be returned to the proper graves after work is complete.

Some gravesites have permanent type flower vases set near the headstones. The Contractor shall carefully remove the vase and reset it after the headstone is set, at no additional cost to the Government.

5.2.8 The Contractor shall warranty the setting, resetting, and realignment of all headstones for a period of 30 days after realignment. If the headstone settles or is out of alignment during the warranty period, the Contractor will reset the headstone according to the standard at no cost to the Government. The Contractor will not be responsible if it is determined that the misalignment of the headstone(s) was caused by a factor outside the control of the Contractor.

5. 3 Headstone “Bump and Run”

5.3.1 Headstone “Bump and Run” is a minor alignment process that does not require the headstone to be removed from the original void. Approximately 38,000 headstones shall require “Bump and Run” annually.

5.3.2 Contractor shall adjust the assigned headstones to align vertically with adjacent headstones in the same row and column.

5.3.3 Once the headstones have been properly aligned and adjusted, Contractor shall tamp and compact the soil surrounding the headstones to sufficiently prevent shifting. Contractor shall add topsoil, if required, to fill any cavity or low spot at the base of the headstone.

5.3.4 The Contractor shall warranty the realignment of all headstones utilizing the Bump and Run method for a period of 30 days after realignment. If the headstone is out of alignment during the warranty period, the Contractor will realign the headstone according to the standard at no cost to the Government. The Contractor will not be responsible if it is determined that the misalignment of the headstone(s) was caused by a factor outside the control of the Contractor.

5.4 Headstone Initial Setting: The Contractor shall provide all material, equipment, labor and supervision necessary for the initial setting of new headstones. All headstones delivered to ANC will normally be set within 10 workdays from arrival, depending on weather and soil conditions.

5.4.1 The Contractor shall unload the headstones from the pallet(s) and place the headstones in an upright position against the wall of the loading dock ramp, located behind the Facility Maintenance Complex, Building 123-D. Contractor shall load and deliver headstones for installation at USSAHNC. The COR will designate an area in the garage at USSAHNC to unload and place the stones. Damage to any headstone shall be reported to the COR by the close of business the following workday.

5.4.2 Using information and maps provided by the COR the Contractor shall pick–up the headstones at the loading platform behind the Facility Maintenance Complex, Building 123-D and deliver to proper grave sites or the garage at USSAHNC.

5.4.3 Contractor shall check and verify the name of decedent and grave number, appearing on a temporary marker, prior to setting the headstone. Contractor shall not remove the temporary marker from the gravesite. Discrepancies related to the grave site information shall be immediately reported to the COR.

5.4.4 The void shall be excavated to a sufficient depth so that there are 24-26 inches of the headstone extending from ground level to the top of the arc on the headstone. No part of the inscription shall be covered due to this height requirement.

5.4.5 Each headstone shall be erected on the center line at the head of the grave, with the inscription facing the grave. Headstones shall be set plumb, in a line laterally, transversely, and diagonally, with the headstones at other gravesites. Measurements shall be taken from the section layout control points, where available, and not from previously set headstones.

5.4.6 When a headstones cannot be set at the standard height, the headstone shall be set at the same distance above ground as adjacent headstones provided they can be set with the inscription above ground.

5.4.7 Contact the COR for any modifications to height requirements or location on the gravesite.

5.4.8 Soil will be replaced around the headstones and thoroughly tamped at each three (3) inch intervals up to the normal ground level. All the soil around the headstones must be firmly in place so that the headstones are rigid with no give or play. The top three inches of soil shall be replaced with topsoil and grass seed applied. The COR will provide the specifications and proper blend for the grass seed mix.

5.4.9 Headstones shall be washed with clear and clean water to remove any soil or grass stains that resulted from the setting operation.

5.4.10 COR will check all headstones set by Contractor each day to verify that they have been set in accordance with these specifications.

5.4.11 Contractor shall remove all debris and excess soil, resulting from his work, to an area designated by the COR.

5.4.12 If the headstone to be set is a replacement for the Government headstone or flat marker already in place, the old headstone or flat marker shall be removed and disposed of by the Contractor. The Contractor shall destroy the old headstone or marker so that the headstone or marker is broken into as many pieces so that the name of deceased is not left intact and is not recognizable. The broken headstones will be loaded into a dumpster designated for disposal of headstones only.

5.4.14 The Contractor is to warranty the setting of all installed headstones for a period of 30 days after installation. If the headstone settles or is out of alignment during the warranty period, the Contractor will reset the headstone according to the standard at no cost to the Government.

Unless the determination is made that stone became misaligned due to factors beyond the Contractor’s control.

5.5 Flat Marker Setting and Raise/Realignment

5.5.1 The Contractor shall pull existing flat marker(s) from the flat marker void, carefully place marker to the side, and then regrade and re-compact the void as needed to obtain correct and uniform alignment with the associated grade. Each flat marker void shall have soil dugout to a depth of minimum 3 inches below the correct socket depth, and heavily tamped to full compaction in the bottom of the socket to achieve proper grade prior to the reinstallation of the flat marker.

5.5.2 Flat markers shall be set or reset to a depth so that one inch of the flat marker is extending above the finished topsoil surface level.

5.5.3 The COR will determine the location on the gravesite for the flat marker to be set. The COR can also instruct the Contractor to have an existing flat marker relocated and reset to a different location on the grave.

5.5.4 Flat markers shall be held firmly in place by the compacted soil so that the flat markers are rigid with no give, play, or movement when subjected to forces by the COR.

5.5.5 All temporary markers, floral, commemorative, or other types of decorations (arrangements) causing interference with the raising and realignment of upright headstones shall be carefully and orderly moved from and, upon completion of the installation of the flat marker, moved back to the gravesite by the Contractor.

5.5.6 All flat markers removed from gravesites shall be reset and realigned on the same workday.

5.6 Headstone Cleaning: The Contractor shall provide all materials, equipment, labor and supervision necessary to clean all sizes of approximately 300,000 headstones annually. The Contractor will receive assignments, by burial section, from the COR.

5.6.1 Pressurized water shall be applied to each headstone in the assigned burial section, and shall be applied to the entire exposed surfaces. This application also applies to footstones and flat markers.

5.6.2 Headstone cleaning shall be done only when temperatures have been above 32 degrees Fahrenheit for the previous 24 hours and are predicted to be above 32 degrees Fahrenheit for the next 24 hours.

5.6.3 All pressure washers shall have a pressure regulator.

5.6.4 The water pressure shall be set to the lowest possible pressure that adequately removes unsightly and objectionable accumulations of debris (approximately 500-600 psi as measured at the nozzle end of the hose). The COR will instruct the Contractor to lower or raise the water pressure as necessary. The Contractor shall contact the COR if the water pressure prescribed is not adequate to properly clean the headstones.

5.6.5 Only fan tip nozzles shall be used. The use of any other type nozzle must be approved by the COR.

5.6.6 The nozzle shall be kept at a distance of 12 inches or greater from the headstone.

5.6.7 At the beginning of each work day, the Site Manager shall confirm with the COR the assigned burial area(s) where headstones are to be cleaned.