Attachment_01_PWS.doc

PERFORMANCE WORK STATEMENT (PWS)

Combat Studies Institute (CSI)

Virtual Staff Ride (VSR) Technical Support Services

16 December 2015

1. General:

1.1. Description of Services/Introduction: This is a non-personal services contract to provide support to the Virtual Staff Ride (VSR) program. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the services defined in this PWS except for those items specified as Government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. Background: Since 2004 the Combat Studies Institute has used the virtual staff ride as an educational and leader development tool in the Command and General Staff College (CGSC) and to U.S. Army organizations. The initial Operation Iraqi Freedom VSR effort expanded in the spring of 2007 when CSI built a staff ride covering Operation Anaconda in Afghanistan. CSI added the Wanat (Afghanistan) VSR to its inventory in 2011. In 2013, CSI began building VSRs of battles and campaigns of a more historic nature, actions prior to September 11, 2001. All of these support enduring CSA and CG TRADOC priorities of Leader Development and Professional Military Education by focusing participants on the human dimension of war.

1.3. Objectives: The regulatory mission of the Combat Studies Institute (CSI) includes a mandate to develop and conduct live and virtual staff rides for CAC, TRADOC, and the Army at large. By focusing on the timeless and universal aspects of warfighting, staff rides provide important insights into military operations, concepts of leadership, and the face of battle, through vignettes and topics for discussion. This contract relates directly to the TRADOC core function of leader development and education as stipulated in TRADOC Regulation 10-5. The CSI Virtual Staff Ride program requires multiple technical and computerized systems and programs. These systems require an operator trained to set up, operate, and maintain the hardware, the software, and to create new virtual terrain environments.

1.4. Scope: The contractor shall provide technical support to the CSI Staff Ride Team (SRT) on Virtual Staff Ride (VSR) projects. This contract is for technical support of the VSR program only. The other components of support to the VSR involve the instructors who present the material. The instructors are either Government employees or contractors under a separate contract.

1.5. Period of Performance: The period of performance shall be for one Base Year of 12 months and four 12-month option years.

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-4, Inspection of Services – Fixed-Price). The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the Government their quality control documentation. The QCP shall be provided to the administrative Contracting Officer (KO) and contract specialist via e-mail within 10 business days of the performance start date (PSD). The Government will accept, or return the QCP for revision within 10 business days. Any change to the QCP after initial acceptance requires the review and acceptance of the KO.

1.6.2. Quality Assurance: The Government will evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed IAW the requirements of the contract.

1.6.3. Federal Government Holidays:

New Years Day

1st day of January

Martin Luther King Jr.'s Birthday 3rd Monday of January

Presidents Day

3rd Monday of February

Memorial Day

Last Monday of May

Independence Day

4th day of July

Labor Day

1st Monday of September

Columbus Day

2nd Monday of October

Veterans Day

11th day of November

Thanksgiving Day

4th Thursday of November

Christmas Day

25th day of December

1.6.4. Hours of Operation: The contractor is responsible for conducting business while the facility is open, between the hours of 0730-1630 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.5. Place of Performance: The work to be performed under this contract will be performed at the Combat Studies Institute, 290 Stimson Avenue, Truesdell Hall, Fort Leavenworth, KS 66027 or other locations as required.

1.6.6. Security Requirements: Contractor personnel performing work under this contract must have a SECRET security clearance upon the performance start date, and must maintain the level of security required for the life of the contract. The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service at the time of proposal submission and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD Form 254, Department of Defense Contract Security Classification Specification.

1.6.6.1. Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.6.2. Key Control: N/A

1.6.6.3. Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.6.4. Key-pad Access Control: N/A

1.6.7. Special Qualifications: Background and experience in 3D gaming modeling, the building of virtual terrain, and animation as follows:

3D modeling requirements:

• Experience in game modeling using one of the following: 3ds Max, Maya or Modo, Multigen Creator

• Knowledge of UV mapping for game engines.

• Able to build and optimize textures using Adobe Photoshop and Adobe Illustrator.

Terrain Tools:

• Experience/familiarity in working with Terra Vista Pro Builder

Game Engines:

• Experience/familiarity with gaming engines: MetaVr Virtual Reality Scene Generator (VRSG) and Bohemia Interactive Virtual Battlespace 2/3 (VBS 2/3) Animation:

• Knowledge of Adobe Creative Suite

• Proficiency with After Effects and Premiere

• Knowledge of video codecs and formats

1.6.8. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity IAW Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Government will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.9. Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10. Key Personnel: N/A

1.6.11. Identification of Contractor Employees: The Contractor shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

1.6.12. Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.13.1 Contractor Travel: The Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR prior to making travel arrangements. Travel to hazardous zones (e.g., Iraq or Afghanistan) will not be required.

The Contractor shall provide the following information with their WAWF invoice to substantiate any Cost Reimbursable Travel Expense payment claim:

1. A brief description of the travel to include traveler(s) name(s), dates of travel, destination and purpose of travel.

2. Copies of receipts for all airfare, lodging and any expense in excess of $75.00.

3. Claims for payment of per diem shall be accompanied by a corporate worksheet or copy of the employee’s per diem voucher listing the location, dates and per diem rate applied to the claim.

4. Acceptable submissions include paid receipts from airlines and hotels or copies of corporate credit / purchase card statements providing that the statement lists the date, vendor name and amount of purchase.

5. All backup documentation shall clearly indicate the actual date that the contractor incurred the claimed expense.

6. Failure to provide the required documentation may result in rejection of the contractor’s invoice as not being a proper invoice as described in FAR 32.905(b)(2).

7. Travel invoices shall be submitted separately from labor invoices.

8. Travel invoices shall be submitted within 60 calendar days of completion of the travel event. Failure to do so will be noted in the performance assessment.

NOTE: Travel shall be reviewed and approved in writing by the COR prior to the contractor incurring any billable expenses. Unapproved travel expenses are not a billable expense.

1.6.13.2 OCONUS Travel. All personnel must possess a valid US Passport. All training for OCONUS Travel can be done on the government provided computers (SERE 100 Training and ISOPREP). The contractor is responsible for following procedures established by the theaters where travel will be conducted. The activity will coordinate country clearances.

1.6.14. Other Direct Costs: N/A.

1.6.15. Organizational Conflict of Interest (OCI): The contracting officer has identified the potential of an Unequal Access OCI inherent in the performance of this requirement. The Contractor will have access to Government Sensitive Information (GSI) related to budgeting decisions. All Contractor personnel shall sign a non-disclosure agreement (NDA). Additionally, the Contractor shall submit an OCI mitigation plan, for the KOs acceptance, no later than 30 calendar days after the performance start date (PSD). It is the offeror’s responsibility to notify the contracting officer, prior to submission of proposals, if any additional potential OCI is identified.

1.6.16. Anti-Terrorism (AT) Level I Training. All contractor employees requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days of the performance start date (PSD) or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

1.6.17. Access and General Protection/Security Policy and Procedures. Contractor and employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.17.1. Contractors Requiring a Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.17.2. Contractors Not Requiring a CAC but Require Access to a DoD Facility or Installation. N/A.

1.6.18. AT Awareness Training for Contractor Personnel Traveling Overseas. The contractor shall receive Government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13, and provide this training to each of its US based employees required to travel overseas. Specific AOR training content is directed by the combatant commander with the requiring activity’s Anti-Terrorism Officer (ATO) being the local point of contact.

1.6.19. iWATCH Training. The contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity’s ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of the PSD and within 30 calendar days of new employees commencing performance with the results reported to the COR no later than (NLT) 15 calendar days after completion of training.

1.6.20. Access to Government Information Systems. All contractor employees with access to a Government info system shall be registered in the Army Training Certification Tracking System (ATCTS), and shall successfully complete the DoD Information Assurance (IA) Awareness prior to gaining access to the IS and annually thereafter. DoD IA training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.6.21. Operations Security (OPSEC) Standing Operating Procedure (SOP)/Plan. N/A.

1.6.22. OPSEC Training. Per AR 530-1, Operations Security, all contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees shall complete annual OPSEC awareness training. This training is available at http://cdsetrain.dtic.mil/opsec/.

1.6.23. Information Assurance (IA)/Information Technology (IT) Certification. N/A.

1.6.24. Threat Awareness Reporting Program (TARP). Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees who possess a security clearance must receive annual TARP training by a CI agent or other trainer as specified in paragraph 2-4b. The COR will coordinate for the next available TARP class for each period of performance.

2. Definitions and Acronyms:

2.1. Definitions:

2.1.1. Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the Government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer: A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. Contracting Officer’s Representative: An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.5. Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Government Furnished Property (GFP) or Government Property (GP): Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

2.178. Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

2.1.8. Physical Security: Actions that prevent the loss or damage of Government property.

2.1.9. Quality Assurance: The Government procedures to verify that services being performed by the Contractor are acceptable IAW established standards and requirements of this contract.

2.1.10. Quality Assurance Surveillance Plan: An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11. Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.2. Acronyms:

AFARS

Army Federal Acquisition Regulation Supplement

AR

Army Regulation ArmyU

Army University

ATO

Anti-Terrorism Officer

CFR

Code of Federal Regulations

CG

Commanding General

CGSC

Command and General Staff College

CGSOC

Command and General Staff Officer’s Course

CGSS

Command and General Staff School

CMR

Contract Manpower Reporting

CONUS

Continental United States (excludes Alaska and Hawaii)

COR

Contracting Officer Representative

COTS

Commercial-Off-the-Shelf

CSA

Chief of Staff of the Army

CSI

Combat Studies Institute

DA

Department of the Army

DD254

Department of Defense Contract Security Requirement List

DFARS

Defense Federal Acquisition Regulation Supplement

DMDC

Defense Manpower Data Center

DOD

Department of Defense

FAR

Federal Acquisition Regulation

JTR

Joint Travel Regulation

KO

Contracting Officer

NGA

National Geospatial Agency

OCI

Organizational Conflict of Interest

OCONUS

Outside Continental United States (includes Alaska and Hawaii)

POC

Point of Contact

PRS

Performance Requirements Summary

PWS

Performance Work Statement

QA

Quality Assurance

QAP

Quality Assurance Program

QASP

Quality Assurance Surveillance Plan

QC

Quality Control

QCP

Quality Control Plan

SCP

School of Command Preparation

SRT

Staff Ride Team

TO

Task Order

TRADOC

Training and Doctrine Command

USGS

United States Geological Survey

VBS2/3

Virtual Battlespace 2 or 3

VSR

Virtual Staff Ride

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide internet and Enterprise email service to the contractor.

3.2. Facilities: The Government will provide the necessary workspace for contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3. Utilities: The Government will provide all utilities associated with paragraph 3.2 for the contractor’s use in performance of tasks outlined in this PWS. The Contractor (to include subcontractors) shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.4. Equipment: Refer to attached spreadsheet. The Contractor shall use Government property only for performing this contract, unless otherwise provided for in this contract or approved by the Contracting Officer. Modifications or alterations of Government property are prohibited. Contractor personnel will be required to sign for electronics equipment provided herein. If travel is required, the contractor assumes responsibility for the Government equipment when not located at the primary place of performance.

3.5. Materials: The Government will provide all required materials to execute the Virtual Staff Ride Technical Support mission.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials: See paragraph 4.1, above.

4.3. Equipment: See paragraph 4.1, above.

5. SPECIFIC TASKS:

5.1. Task One: Conduct VSR Support. The contractor shall conduct virtual staff ride technical support at various sites to support leader development, education, and instruction of military history at TRADOC schools, US military units, other government agencies, and allied nations. This task may require travel to CONUS and OCONUS locations for all of these VSRs.

· VSR technical support consists of assembling, setting up, calibrating, operating, and troubleshooting the following software and systems to support the virtual staff rides: MetaVR VRSG; VBS2/3; PowerPoint; supporting MS Windows based computers and hardware; associated virtual staff ride scenarios; and government furnished classroom projectors and audiovisual systems.

· The conduct of a VSR requires simulating a staff ride in a virtual environment in the same manner as conducting a traditional staff ride on the actual terrain. The contractor shall navigate through the virtual terrain in the VSR, moving from location to location, simulating ground or air movement as necessary. The contractor shall mark key viewpoints (“bookmarks”) in the virtual terrain, store the locations in the computer program, and jump to the locations as necessary during the course of the presentation.

· The contractor shall rehearse the conduct of the VSR with CSI Staff Ride Team historians to insure a smooth and coordinated effort in the delivery of the VSR.

5.1.1. Deliverable: The contractor shall ensure system availability and operate the system to support up to 45 VSRs, lasting no less than four hours each.

5.1.2. Standards:

· The contractor shall ensure system availability no later than 30 minutes prior to presentation of the VSR with all bookmarks loaded into the virtual program. The program shall be calibrated to operate optimally – no “shimmering/z-fighting” of 3D models, proper resolution of textures, and the appropriate level of terrain visibility (e.g, minimal haze) based on the VSR.

· The contractor shall understand the sequence of the VSR as the staff ride historian presents it. The contractor shall become thoroughly familiar with the terrain to prevent the staff ride historian from having to pause during the VSR to give detailed directions to the VSR Technician on how to navigate to, or orient on, a terrain feature or specified location during the conduct of a virtual staff ride.

· The contractor shall be proficient in operating the virtual software to realistically simulate flying, driving, or walking in the virtual terrain without passing through immovable objects, such as buildings, walls, mountains, or beneath the terrain.

5.2. Task Two: Support for Dignitary and VIP VSR Demonstrations. The contractor shall support VSR demonstrations to senior Army, Sister Service, and Allied leaders, distinguished visitors, and official guests of the Commanding General in accordance with requests and as directed by the Combined Arms Center chain of command. This task may require travel to CONUS and OCONUS locations.

· As part of the CAC Commander's command messaging program, the contractor shall be prepared to demonstrate the capabilities of the VSR at Fort Leavenworth on short notice (within 24 hours).

· VSR support consists of assembling, setting up, calibrating, operating, and troubleshooting the following software and systems to support the virtual staff rides: MetaVR VRSG; VBS2/3; PowerPoint; supporting MS Windows computers and hardware; associated virtual staff ride scenarios; and government furnished classroom projectors and audiovisual systems.

· The conduct of a VSR demonstration requires simulating a staff ride in a virtual environment in the same manner as conducting a traditional staff ride on the actual terrain. The contractor shall navigate through the virtual terrain in the VSR, moving from location to location, simulating ground or air movement as necessary. The contractor shall mark key viewpoints (“bookmarks”) in the virtual terrain, store the location in the computer program, and jump to the locations as necessary during the course of the presentation.

· The contractor shall rehearse the conduct of the VSR demonstration with CSI Staff Ride Team historians to insure a smooth and coordinated effort in the delivery of the VSR.

5.2.1. Deliverable: The contractor shall ensure system availability and operate the system to support up to 20 VSR demonstrations. Demonstrations are usually approximately one hour in length, tailored to the audience.

5.2.2. Standard:

· The contractor shall ensure system availability no later than 30 minutes prior to presentation of the VSR with all bookmarks loaded into the virtual program. The program shall be calibrated to operate optimally – no “shimmering/z-fighting” of 3D models, proper resolution of textures, and the appropriate level of terrain visibility (e.g, minimal haze) based on the VSR.

· The contractor shall understand the sequence of the VSR as the staff ride historian presents it. The contractor shall become thoroughly familiar with the terrain to prevent the staff ride historian from having to pause during the VSR to give detailed directions to the VSR Technician on how to navigate to, or orient on, a terrain feature or specified location during the conduct of a virtual staff ride.

· The contractor shall be proficient in operating the virtual software to realistically simulate flying, driving, or walking in the virtual terrain without passing through immovable objects, such as buildings, walls, mountains, or beneath the terrain.

5.3. Task Three: Support for School of Command Preparation VSR. The contractor shall support virtual staff ride demonstrations for the School for Command Preparation (SCP) at Fort Leavenworth. This task will not require travel.

· SCP VSR demonstrations are designed to illustrate the utility of virtual staff rides as a leader development tool. They are conducted approximately eight times per year for battalion-level command designees, and up to four times annually for designated deputy commanding generals.

· VSR support consists of assembling, setting up, calibrating, operating, and troubleshooting the following software and systems to support the virtual staff rides: MetaVR VRSG; VBS2/3; PowerPoint; supporting MS Windows computers and hardware; associated virtual staff ride scenarios; and government furnished classroom projectors and audiovisual systems.

· The conduct of a VSR demonstration requires simulating a staff ride in a virtual environment in the same manner as conducting a traditional staff ride on the actual terrain. The contractor shall navigate through the virtual terrain in the VSR, moving from location to location, simulating ground or air movement as necessary. The contractor shall mark key viewpoints (“bookmarks”) in the virtual terrain, store the location in the computer program, and jump to the locations as necessary during the course of the presentation.

5.3.1. Deliverable: The contractor shall ensure system availability and operate the system to conduct VSR presentations for up to 12 SCP demonstrations per year. SCP demonstrations are approximately one hour 45 minutes in length and provide a sampling of diverse terrain from multiple VSRs.

5.3.2. Standards:

· The contractor shall ensure system availability no later than 30 minutes prior to presentation of the VSR with all bookmarks loaded into the virtual program. The program shall be calibrated to operate optimally – no “shimmering/z-fighting” of 3D models, proper resolution of textures, and the appropriate level of terrain visibility (e.g, minimal haze) based on the VSR.

· The contractor shall understand the sequence of the VSR as the staff ride historian presents it. The contractor shall become thoroughly familiar with the terrain to prevent the staff ride historian from having to pause during the VSR to give detailed directions to the VSR Technician on how to navigate to, or orient on, a terrain feature or specified location during the conduct of a virtual staff ride.

· The contractor shall be proficient in operating the virtual software to realistically simulate flying, driving, or walking in the virtual terrain without passing through immovable objects, such as buildings, walls, mountains, or beneath the terrain.

5.4. Task Four: Revise Virtual Terrain Databases. The contractor shall maintain, update, and improve existing virtual terrain databases (scenarios) to incorporate technological advances in virtual software/hardware and to incorporate changes in the conduct of the virtual staff ride based on new historical scholarship. This task may require travel to specific locations for examination of the actual battlefield terrain to update the virtual terrain.

· The contractor shall research, develop, and revise existing virtual views to include changing terrain, adding man-made objects, and improving the historical accuracy of terrain and other objects in the required digital program format. CSI historians will research the historical information for inclusion into the virtual terrain database.

· The contractor shall use geospatial data from NGA, USGS, or other sources. The contractor shall extract terrain features from digital imagery and other sources, edit digital images for use in feature extraction and terrain database development. The contractor shall perform 3-D modeling of structures for use in 3-D terrain databases, and shall generate 3-D terrain databases in support of MetaVR VRSG, VBS2/3, and any future format the government adopts. The contractor shall have the following additional software available for use: Presagis TerraVista, Creator Terrain Studio, modo, 3ds Max, Camstasia, Maya, Photoshop, ImageSynth, Okino NuGraf, and esri ArcGIS.

· Because terrain revisions vary on the scale and complexity, the government shall outline in writing the requirements for the contractor. The contractor shall submit a written execution plan for the update, which includes a timeline and technical plan, to the COR within 10 business days of the update request.

5.4.1. Deliverable: The contractor shall update and revise up to eight virtual terrain databases. Each of the updates will be accomplished sequentially, and not concurrently with task 5.8 (the building of new terrain databases). This task will be accomplished concurrently with all other tasks.

5.4.2. Standards:

· Each revised virtual terrain database shall be completed in accordance with the approved update plan.

· The completed virtual terrain database will be saved on the following government computers within five days of acceptance of the completed build: the VSR desktop computer, the VSR presentation computer in the CSI classroom, and all travelling laptop computers.

· The virtual terrain shall accurately replicate actual terrain using geo-specific and geo-typical 3-D models. All terrain features and manmade objects shall be built to the appropriate scale. Manmade objects shall fit the terrain appropriately: bridges cross rivers in the proper location, buildings and other structures anchored on the ground, but not built on top of roads or rivers. Ground and building textures shall match the environment they replicate.

5.5. Task Five: Recommend Actions to Maintain VSR Currency. The contractor shall provide technical expertise on how to maintain the currency of on-hand VSR systems and the use of emerging virtual reality technology currently used by the government.

5.5.1. Deliverable: Research and submit quarterly written recommendations, to the COR on how to maintain the currency of on hand VSR systems and provide technical advice on the use of emerging virtual reality technology.

5.5.2. Standard: Quarterly report shall be submitted by the 10th of the month, each 3rd month of performance. The recommendation shall be written in MS Word or converted to an Adobe .pdf file.

5.6. Task Six: Provide Technical Assistance with the Exportable VSR. The contractor shall provide technical support to units that request assistance in obtaining and operating the CSI exportable staff ride. This task will not require travel.

· The CSI exportable staff ride consists of everything an organization needs to run its own VSR on a single DVD. Specifically, each DVD contains VBS2/3 terrain files that can be loaded into VBS2/3, instructor notes, supporting PowerPoint slides for the conduct of the VSR, and read ahead files.

· Support for the CSI exportable VSR program includes generating DVDs containing the exportable package, mailing them to the requesting organization, and providing written or oral instructions on how to load the terrain files into VBS2/3.

· Assistance also includes troubleshooting issues and recommending solutions by written or verbal means to organizations who encounter challenges in getting the virtual terrain files to work in VBS2/3. Organizations with specific VBS2/3 program issues shall be referred to the software company for resolution.

· The contractor can expect to answer a variety of questions in regard to the technical aspects of the VSR. Most inquiries only require generating and sending a DVD of the exportable packet. In general, less than one-fourth require further technical assistance. Historically, the units that request technical assistance beyond receiving a DVD require one to two hours’ worth of effort.

5.6.1. Deliverable: The Contractor shall provide technical assistance for up to 12 inquiries per year on how to operate the exportable version of the VSR program. The average frequency is one inquiry per month.

5.6.2. Standards:

· The contractor shall assist organizations with inquiries within five working days of receipt of the inquiry, excluding days when the contractor is in a travel status for another mission.

· The contractor shall maintain a log of these inquiries, which at a minimum shall consist of the date of the inquiry, the date of the response and how the issue was resolved. The contractor shall provide a copy of this log to the COR on a monthly basis.

5.7. Task Seven: Create New Terrain Databases. The contractor shall create new virtual terrain databases (scenarios) as part of new virtual staff rides to support unit leader development programs and the provision of instruction in military history at TRADOC schools, US Army units, allied and friendly nations, and other government agencies both CONUS and OCONUS. This task may require travel to specific locations for examination of the battlefield to build the staff rides.

· The contractor shall create these new virtual scenarios using geospatial data from NGA, USGS, or other sources. The contractor shall extract terrain features from digital imagery, and other sources, and edit digital images for use in feature extraction and terrain database development. The contractor shall perform 3-D modeling of structures for use in 3-D terrain databases, and shall generate 3-D terrain databases in support of MetaVR, VBS2/3, and any future format the government adopts. The contractor shall have the following additional software available for use: Presagis TerraVista, Creator Terrain Studio, modo, 3ds Max, Camstasia, Maya, Photoshop, ImageSynth, Okino NuGraf, and esri ArcGIS.

· Because terrain builds vary in scale and complexity, the government shall outline in writing the requirements for the contractor. The contractor shall submit a written execution plan for the build, which includes a timeline and technical plan, to the COR within 10 business days from the notification of the requirement.

· The contractor will work with a CSI staff ride historian throughout the build process to insure that the terrain matches the historical narrative of the battle/campaign to be studied.

5.7.1. Deliverable: The contractor shall create up to eight new virtual terrain databases. Each of the builds will be accomplished sequentially, but not concurrently with task 5.4 (the update of existing terrain databases). However, this task will be accomplished concurrently with all other tasks described in this PWS.

5.7.2. Standards:

· Each virtual terrain database shall be completed in accordance with the approved development plan.

· The completed virtual terrain database will be saved on the following government computers within five days of acceptance of the completed build: the VSR desktop computer, the VSR presentation computer in the CSI classroom, and all travelling laptop computers.

· The virtual terrain shall accurately replicate actual terrain using geo-specific and geo-typical 3-D models. All terrain features and manmade objects shall be built to the appropriate scale. Manmade objects shall fit the terrain appropriately: bridges cross rivers in the proper location, buildings and other structures anchored on the ground, but not built on top of roads or rivers. Ground and building textures shall match the environment they replicate.

5.8. Task 8. Monthly Report. The contractor shall provide a monthly status report to the COR which includes:

· Contract/Task Order Number and Title

· Period covered by the report

· Date and Name of preparer

· Milestones/Date Due/Government Due/Comments

· Task Title(s) and Number(s)

· Status of deliverables

· Efforts this Reporting Period

· Efforts Projected for Next Reporting Period

· Problem Areas

· Travel completed this reporting period

· Travel projected next reporting period

· General Comments

5.8.1 Deliverable: Monthly Status Report completed by the 5th working day of the following month. This report shall be submitted electronically to the COR, in an MS Office format.

5.8.2 Standards.

· No more than 2 reports submitted late.

· 100% accuracy of the content presented, (minor clerical mistakes that are merely a matter of form and not of substance will be noted for correction).

5.9. Task 9: Contractor Management Reporting (CMR).

5.9.1. Deliverable: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Army via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.

5.9.2. Standards.

· Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30.

· While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

6. Applicable Publications (Current Editions):

Army Regulation (AR) 25-2, Information Assurance AR 530-1, Operations Security Robertson, William G. The Staff Ride. Washington DC: US Army Center of Military History, 1987.

TRADOC Regulation (TR) 350-13, Instruction in Military History.

TR 350-70, Army Learning Policy and Systems.

TR 870-1, The TRADOC Military History Program