Questions_06 March 2025_SITE VISIT.docx

DOCX document 28 KB Posted

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DES Electronic Security Systems/ICIDS Maintenance
Solicitation number
W91QF025QA004
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The document is a site visit Q&A for the Department of Emergency Services Electronic Security Systems contract, detailing the current electronic security infrastructure across multiple buildings at a military installation. The site includes Buildings 400 (Police Station), 651 (Army War College), 650 (Center for Strategic Learning), and the Army Heritage Education Center (AHEC), with comprehensive electronic security systems utilizing Bosch and Axis cameras, Milestone software, and various access control technologies. Key technical details include approximately 120 total security zones, 85 cameras at AHEC, separate CCTV systems for each building with plans to centralize, and use of integrated security systems like ICIDS (Integrated Command and Installation Defense System).

The contract (Solicitation Number: W91QF025QA004) is for Electronic Security Systems/ICIDS Maintenance managed by the Department of the Army Materiel Command Mission and Installation Contracting Command at Fort Eustis. The security infrastructure encompasses various technologies including access control (some using Bridge Point Door Card Readers), intrusion detection systems (IDS), glass break sensors, duress buttons, and fire alarm integration. Notable facilities with security systems include the Child Development Center, Dunham Clinic, and Thorpe Gym, each with specific security equipment. The current systems are primarily standalone, with a future goal of centralized monitoring, and most buildings have been recently updated, with the main system being refreshed every 10 years.

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06 March 2025 SITE VISIT Q&A – Department of Emergency Services, Electronic Security Services Building 400: Police Station Q1: What building has the main server room A1: Building 400 has the main server room Q2: How many zones are there A2: There are approximately 120 zones Q3: Are there any known troubles with the system A3: No, there have been no major issues Q4: How often is the system updated A4: The main system is updated every 10 years, and we are 3 years into the latest update.

Q5: Who does the peripherals A5: We do the peripherals Q6: Is CCTV building specific A6: Yes Q7: How many buildings are there that have CCTV and are they separate or combined.

A7: There are 3 main large buildings which are separate, the goal is to eventually tie all CCTVs to one central location.

Q8: Are you dedicated to certain camera brands A8: We use Bosch and Axis Q9: What software is used A9: Milestone Q10: Are you using Analytics A10: We use some analytics on base, most is used at the Army Heritage Education Center Q11: Is there integration with CCTV and Access Control A11: No, it is not integrated Q12: How many servers are on base A12: The main server & there are 3 device servers on base

Building 651: Army War College Q13: What do you have in Building 651 A13: This building has EntroStar, it is the only building on base that has this Q14: With all the new wiring, how do we tell which is which A14: All wires associated with the contract, in the War College, are orange.

Q15: Is ICIDS across the whole base A15: Yes Q16: How many cameras are in building 651 A16: There are approximately 42 cameras, most are on the outside and they run off Milestone software.

Q17: What has access control in building 651 A17: Access control is only on the outside doors, the Commandant’s wing, conference rooms & mechanical Rooms Q18: Is there construction still ongoing in the building A18: No, everything is complete Q19: Are you using Common Access Card (CAC) for access control A19: No, not yet. There are plans in the work to upgrade soon for this capability Q20: What is the policy for needing escorts A20: There is only 1 building on base that you need an escort, that is to be set up with the COR/ACOR for access.

Q21: Are the systems stand alone A21: Yes, the cameras are only at the buildings. Once they are all on the Milestone software, they will eventually be connected to one central location Q22: Are the doors locked in Building 651 A22: They are open during the day, but locked at night Building 650 – Center for Strategic Learning Q23: Are the turnstiles part of the contract A23: No, the turnstiles are not part of the contract, but the card readers on them are.

Q24: Is the X10 lock part of the contract A24: No Q25: How many zones are in building A25: Approximately 64 zones Q26: Does this building have its own server A26: Yes Q27: What equipment is in building A27: There are 3 DVR’s, approximately 40 cameras, 3 UPS’s for the alarm system that are less than 1 year old, IDS, glass break sensors and sensors in the ceilings & floors with a variety of alarm peripherals.

Q28: Are there any known problems with the system in building A28: No, northing major, just minor maintenance Q29: Is there an existing maintenance contract A29: Yes Q30: Do they maintain the batteries A30: Yes Q31: Is the fire alarm integrated A31: Yes, but it is a separate contract Q32: Is the IDS tied into ICIDS A32: Yes Army Heritage Education Center (AHEC):

Q33: Is service expected on the SCIF A33: Yes Q34: What about the cameras on/in this building A34: All the cameras on the outside are new and most on the inside are new, they use the Milestone software Q35: How many buildings are at AHEC A35: There are 4 buildings Q36: How many servers at AHEC A36: 1 Device Server: 1 UPS in the server room and 1 UPS in the SCIF Q37: Are the automatic doors part of the system A37: Yes Q38: How many cameras A38: There are approximately 85 cameras at AHEC Misc:

Q39: Does the bank have any equipment A39: No, the bank is on a separate system and contract Q40: How many and what devices are in the Child Development Center A40: They have access controls, IDS, and Duress buttons Q41: How many and what devices are at the Dunham Clinic A41: They have IDS, access control and duress buttons. They also have a StarWatch workstation for access control.

Q42: Are the gates on the system and contract A42: The 2 base access gate cameras are not on the contract, but they do have duress buttons which are on the contract Q43: How are cameras attached to the outside of buildings A43: Newly installed cameras have a swing arm. Old cameras, you will need a way to get to them (i.e. lift, ladder, etc.)

Q44: What equipment is in Thorpe Gym A44: The gym has access control only Q45: What equipment is in the Visitor Center A45: There are only duress buttons in the visitor center Q46: How are the alarms triggered A46: Through StarWatch Software, integrated within ICIDS Q47: Do you use a mapping system for all the alarms across base A47: Yes Q48: Who is the access card manufacturer A48: Bridge Point Door Card Readers

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