Questions_and_Answers_W91CRB19R5017.xlsx
XLSX spreadsheet 16 KB Posted
- Attached to
- Duplex ID Card System and Supplies
- Solicitation number
- W91CRB19R5017
About this file
Attachment contains questions received with answers.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| IQ-B-ADL_CDRLS.pdf | ||
| CombinedSynopsisSolicitation_W91CRB19R5017.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Sheet1
| Solicitation: W91CRB-19-R-5017 | ||
| Approximate Section | Question | ANSWER |
| 3.1 | Is the Identification Card System expected to support any language other than English? Will ID Cards be printed in English? | Arabic, Arabic |
| 3.1 | Verify that signature pads are not required. | Signature Pads are not required |
| 3.2 | Electrical service – Verify printers will need to run on 250v @ 50-hz. (standard Iraqi power) or if they will be used on 120v @60-hz (standard US power). | Standard Iraq Power |
| 3.2 | Card System Printer. Specifies AES-256 encryption. How is encryption used in conjunction with the printer? | Required protection between the printer where the cards are printed and the other automation used. In the case encrypted printers are not available, vendors should address in proposal how they will protect the information between the computer and the printer for the printing of the cards. |
| 3.4 | Would it be possible to obtain an original sample card from the currently deployed version? | Current samples are not available at this time. |
| 3.4 | Any specification of the hologram available at this stage? Will the customer provide the artwork of the CTS logo to be used to generate the hologram. | The logo to be used for the hologram will be provided to awardee following award. |
| 3.4 | It says there is a hologram to be applied onto this card. Is HID requested to apply the hologram? Will it be consigned by the authority/customer? | Various techniques exist for hologram application. Vendor shall provide proposal on how they believe is best to be applied based on all requirements and equipment requested. |
| 3.4 | In case the hologram will be consigned customer-wise: Depending on the size, one-time expenses for punching tool might apply,some advanced testing is highly recommended. | Vendor proposal solutions should provide some flexibility based on the understanding this type of ID Card is new to this organization |
| 3.4 | Will the chip on the cards be encoded with any data? If yes, please provide details or example of the content to be encoded in the chip. | See requirements in Section 3 of the PWS. Vendors may propose based on how best to provide this capability. |
| 3.4 | Is the vendor expected to provide a Card Management System to support the encoding lifecycle management of the CAC like cards? | See requirements of solicitation. Vendors should propose a solution that is sustainable for the future. |
| 3.4 | The card is stated to be a "composite card" but in paragraph 3.4 the material is stated to be PVC. | The requirement is for composite cards, 8 KB, non-programmed plain white with gloss finish front and back, sequential matching card numbering and no slot punch. Vendors should propose a solution that meets the requirements. |
| 3.4 | Can you please specify the type of the chip more clearly? | ID Cards will be used to store ID Card Data all on a 8 KB chip on composite cards. Vendors propose a solution that meets these requirements |
| 3.4 | Specify the term “CDRL G003” and corresponding contents. | CDRL stands for Contract Data Requirement List. Upon award, awardee contractor provides data in accordance with requirements outlined in the CDRLs. CDRL G003 provides the reporting requirements outlined in section 3.4. |
| 3.4 | Do we need to quote blank white or printed cards? The paragraph says “plain white” and then that we will have to propose 3 design. Please clarify. | Requirement is for plain white cards that will be printed and should include the cost of the plain white cards plus the cost of printing and marking with sequential numbers. |
| 3.4 | Any security printing required on the three designs to submit? | The requirement is to use the dual-side printers requested to print front and back of the composite blank plain white cards. Vendors propose the best solution to meet this requirement. |
| 3.4 | Verify that the chip will be encoded with a system other than the CTS Identification Card System and that no encoding is to be included with this contract. | The only system that will be creating these cards or adding information to the chips will be this system. |
| 3.4 | Are the cards required to be contact (i.e., insert into a reader) or contactless (RFID)? | Reference section 3.4: “The composite card must be a chip-based smartcard that includes Chip Card Interface Device (CCID) protocol so the card can be read by a card reader connected to a computer using a Universal Serial Bus (USB) interface.” |
| 3.4 | Clarify where the card data needs to be stored. In the card, or is the data on a server or local PC and the card acts as an identifier to retrieve this data. | Reference Section 3.4: “…a small chip which has Common Access Card (CAC) like features capable of storing data and providing physical access and logical/network access.” Vendors proposal solution should be based on the requirements in this section. |
| 3.4 | If the cards are to be used for multiple applications, should we presume the Government is looking for a Dual Interface card? |
* Is a PKI contact chip for the logical/network access acceptable?
* "Physical Access" - Does the Government intend to use the ID cards to open doors in buildings? (I.e., similar to an HID reader, used by the US Governement?). If so, please advise what Access Control system is currently in use, which the card needs to be compatible with.
| * With regards to the logical/network access, will the Government please provide details of what system the end-user is using and what they wish to access? A card which allows both logical and physical access would need to be a microprocessor card such as a HID Crescendo or Gemalto ID Prime (these are extremely expensive cards). | The requirement is for Logical / Network access IAW PWS 3.4. | |||
| 3.4 | The specification calls for plain gloss white cards and then it says a ‘sequential matching card number’ – Is it the Government's intent that the contractor sequentially number the cards before they are delivered? | Yes, the vendor must deliver cards as outlined in Section 3.4 | ||
| 3.4 | CCID refers to ‘reader to computer’ communication. The requirement to have a card that does both logical and physical access would lead me to think that they require a Dual Interface card? | Vendors propose solution based on what is requested in Section3.4, cards to provide logical/network access using a computer using a USB interface. | ||
| 3.4 | The PWS says that the card needs to be compatible with printer and laminator, however there is no mention of a laminator on the printer specification. Please clarify? | Vendors should propose a total package solution that meets all requirements. | ||
| 3.5 | Provide the specifications of the work stations to be used as badge stations? Information required includes: Operating System make/version, Browser make/version, Adobe Reader installed and if so what version, processor make/version, amount of RAM, size of hard drive and the minimum amount of free space on the hard drive. | This information will be made available at award. Proposals should be flexible, but all requirements outlined this in this PWS must be met. | ||
| 3.5 | Can the Government clarify the intent/architecture of the badge creation and production? | There are up to 20 clients/workstations at 4 locations. Each locations will have a printer system deployed to support ID card printing from the clients at each respective site. | ||
| 3.9 | The maximum turn-around time a warranty repair can take is stated as 30-days. Should repairs require depot-level service, is the maximum time of 30-days measured from the date that the defective product is received at the depot until the repaired/replaced item is placed back into US Government custody for shipment back to Iraq? Actual delivery times to and from the depot can vary. | See Section 3.9 for all terms required for the base warranty and extended warranties. The Government will be involved with shipment of any equipment during the warranty periods. | ||
| 4.1 | Paragraph states equipment is to be ordered and delivered within 5-months of contract award. Associated CLIN states the equipment is to be delivered within 45 days of contract award. Paragraph 4.1 goes further to say that the equipment must be ready at the point of origin for government inspection in 45-days. Government inspection shall take no more than 15 days, then the equipment should be ready to ship within 90 days of award | The CLIN indicates delivery as 45 days after award for all hardware (except composite cards) because vendor shall not ship material, but shall have equipment ready for Government inspection acceptance (pickup) within 45 days after award. Section 4.1 provides further information on the total shipping process time-line (5 months). | ||
| 4.1 | Since the contractor will have no control over the OEM's delivery schedule, 45-days seems to be unusually short in order to have the equipment ready for inspection. Can some clarification be provided on the actual allowable delivery schedule (45-days, 90-days, or 5 months)? | Vendors shall propose based on requirement, if they timelines can not be met, explain why in proposal and provide details on the specific timelines | ||
| 3.1.1 | Does the CTS ID group supply the Operating System and CALS that will be required if the server is operating under a Windows O/S? Can the server be virtualized or is it already virtualized? | Vendors shall provide proposal that meets the requirements outlined in this solicitation. A current system does not exist. | ||
| 3.1.1 | It is stated that the system must allow connectivity to Microsoft Access database. Does this mean the ID Card System is to use a MS Access database to store card information or that the system is to be able to download data to an Access database from the ID Card System for use by other applications? | The system is to be able to work with Access, Excel and other data software suites. In other words, as long as the system database will be able to connect to Access and Excel to facilitate information pulling from the system’s database, then this will meet the requirements. | ||
| 3.1.1 | Are more robust database engines allowed for the CTS Identification Card system? | Vendors should propose on how best to meet the requirements outlined in this solicitation. | ||
| 3.1.1 | We assume that the Identification Card System will only capture biographic data along with a frontal face image. Are there any other biometric modalities needed to be captured? | See Section 3.1.1 for requirements | ||
| 3.1.1 | Is there any integration with any HR, or other data source for consuming identity data? | Section 3.1.1 outlines the integration required. | ||
| 3.1.1 | Will the server be dedicated to the CTS ID Card System or will it be shared by other applications? If other applications are to share the server, what are they? | All equipment required in this solicitation will be used solely to support the CTS ID Card System | ||
| 3.1.1 | Is offering additional layouts as part of the maintenance/warranty package, at no additional cost, acceptable? | Vendor proposals must meet all requirements outlined. If there is a total package type offering that the vendor desires to provide at no additional cost that is acceptable | ||
| 3.1.1 | Will the applicant data be entered by an operator during the enrollment process or will the data be ingested from an external source? | See section 3.1.1 . System must permit database connectivity to Microsoft suite and other data software suites. | ||
| 3.1.2 | Is there a requirement for voice recording and storage by the software application? | There is no requirement for voice recording | ||
| 3.1.2 | Many web type cameras include microphones. Please verify that the Identification Card System will not need a microphone for any purpose. | See Section 3.1.2 -Required minimum specifications includes Built-in microphone mono | ||
| 3.10.3 | Contractor "may" be required to attend in-person, in-country meetings in Iraq, prior to installation. To quote the cost of potential meetings, will the Government please specify? Will the Government consider any meetings that need to occur prior to or after installation, be conducted via conference call? | Vendors proposal should include appropriate language and costs to meet the requirement. Physical meeting for this event may not be required in Iraq, however this decision will not be made until after award. | ||
| 3.3/3.6 | Please verify that the Clear Film specified in your parts list is actually the "transfer film" and not an "over laminate" film. | Propsal should meet the minimum requirements outlined -not for the government to say. | ||
| 3.7.1 | Hardware Installation – Confirm all 4 systems will be installed at up to 4 different locations but all locations will be at CTS Headquarters in Baghdad, perhaps in different sections of the same building, all within the area formerly known as the "Green Zone." | Distribution of these 4 systems will be provided at the time of the award. Vendor proposals should provide for flexibility in the final distribution to be made by the customer. | ||
| 3.7.2 | Will the workstations (used for enrollment and printing) have constant connectivity to a central server via internet or intranet? Will the workstations be used for other applications besides the CTS ID Card System? | The workstation will be connected to an Iraqi Network. There is no plan for workstations to be used for any other purpose at this time. | ||
| 3.7.2 | Is there a need to synchronize data to a central server from all the 4 enrollment locations? | Vendors should propose on how best to provide this capability to meet the requirements. If vendors feel synchronization will provide a better solution and meet the specified requirements, vendors may propose it. | ||
| 3.7.2 | As an alternative to installing the application on an on-premises server, would the CTS accept a Cloud-based system installed on a DISA-Approved Cloud Server ? | No, this solution is for the Government of Iraq and not for a USG organization | ||
| 3.7.2 | Can the Government clarify the number of total clients required? | A software license is required for each printer per site. 20 users/workstations are required to have the ability to print to the printer at each respective site. | ||
| Is there an incumbent contractor currently performing these services, if similar services have been performed in the past, or is this is a new requirement. | There is not an incumbent contractor for these services, this is a new requirement. |
File details come from the government source that posted it.