ATTACHMENT_1_-_Performance_Work_Statement_-_DRAFT.pdf

Prepared by:

U.S. ARMY REDSTONE TEST CENTER

Performance Work Statement (PWS)

U.S. Army Redstone Test Center (RTC)

RTC Wide Engineering Services (RWES) Contract

Revision 0

January 2016

Prepared by:

U.S. ARMY REDSTONE TEST CENTER

Vision Statement

1 Introduction

1.1 Mission and Background

1.2 Scope

2 General Requirements

2.1 Non-Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1 Contract Management

2.3.2 Contract Administration

2.3.3 Personnel Administration

2.3.4 Resource and Financial Management

2.4 Subcontract Management

2.5 Contractor Personnel, Disciplines, and Specialties

2.6 Location and Hours of Work

2.7 Travel / Temporary Duty (TDY)

3 Performance Requirements

3.1 Mission specialty area direct test support

3.1.1 Environmental and component test

3.1.2 Missiles and sensor test

3.1.3 Aviation flight test

3.2 Engineering, scientific, and technical direct test support

3.2.1 Engineering support

3.2.2 Modeling and simulation development and support

3.2.3 Programmatic test support, coordination and project management

3.2.4 Data collection and instrumentation

3.2.5 Engineering technician

3.3 Test operation support

3.3.1 Ammunition operations

3.3.2 Safety, security, and environmental compliance

3.3.3 Range/facility/equipment operations

3.4 Administrative and staff

4 Special Requirements

4.1 Security

4.2 Safety

4.2.1 Safety Plan

4.2.2 Safety training and meetings

4.2.3 Unsafe Procedures

4.2.4 Safety Procedures

4.2.5 Accident/Incident Reporting

4.2.6 Emergency Plan/Operations

4.2.7 Industrial Hygiene

4.2.8 Medical Exams

4.2.9 Respirators

4.2.10 Mandatory Drug Testing

4.3 Environmental Requirements

4.4 Vehicle Control

4.5 Government-Furnished Property and Services

4.6 Contractor-Furnished Property and Services

4.7 Transition

4.8 Information Security and Intellectual Property

4.9 Organizational Conflicts of Interest

5 Deliverables

6 Applicable Directives

7 Definitions and Acronyms

8 Performance Requirements Summary

Performance Work Statement (PWS)

RTC Wide Engineering Services Contract

Vision Statement

Department of Defense (DoD) premier Test Center, providing safe, timely and cost effective test services in support of the Warfighter.

1 Introduction

The primary mission of the RTC is to support our Nation's Warfighter by providing the most flexible, responsive, innovative and diverse set of test capabilities, assets and services throughout the Army.

The current requirement is to procure specialized personnel, materials, and expertise to help support that mission. The RTC mission includes planning, conducting, analyzing, and reporting the results of developmental tests, production tests, and other tests to include providing test and test support services for authorized customers, within the DoD and outside DoD, including government and non-government organizations, domestic and foreign in the support of the warfighter. Due to potential fluctuations in customer workload and unknown budgetary constraints over the next five years, it is anticipated that RTC workload may fluctuate +/- 30 percent from historical averages.

1.1 Mission and Background

RTC is one of the DoDs premier test facilities supporting both military and commercial materiel developers by testing a broad spectrum of equipment throughout the life cycle, from concept through deployment. RTC has a mission to plan, conduct, analyze, and report the results of aviation and missile systems, sensor, subsystem and component developmental tests and studies. Test items associated with these mission areas consist of aircraft; aviation systems, missiles, rockets, and explosives; instrumentation, computers, software, communications, and other electronics; small caliber to large caliber weapons; soldier and support equipment; and developmental technologies.

RTC is an operational tenant on Redstone Arsenal (RSA) occupying approximately one-third of the land area, totaling over 13,500 acres, with an extensive inventory of specialized facilities. RTC is organized by Directorate competencies with over 1,000 personnel that consist of government civilian, military, and contractors.

1.2 Scope

The Contractor shall provide personnel, management, and any other items and services not government furnished to perform the services defined in this PWS. The Contractor shall provide services to directorates within RTC, to include the divisions within the directorates, and any individual project. Services shall be performed in support of RTC and shall be performed primarily at RSA in Huntsville, Alabama. Temporary duty support may be required at other locations in the Continental United States (CONUS) and Outside CONUS (OCONUS), to include deployment to combat theatres of operation. The Contractor shall perform to the standards and specifications in the contract.

2 General Requirements

In accordance with all applicable range control, security, safety, and health procedures and other applicable regulations and standing/internal operating procedures associated with a specific type of testing, the Contractor shall provide personnel, management, transportation, material, and equipment to support the Test functions that are briefly defined below and further defined within this PWS.

1. Mission Specialties Areas of Aviation, Missile and Sensors, Environmental and Component test and evaluation.

2. Engineering, Scientific and Technical Support

3. Test Range/Facility/Equipment Operations Support

1. Mission Specialty Area Support for Aviation, Missile and Sensors, and Environmental and Component Test. The Contractor shall perform engineering, scientific, and technical services, special studies, and other technical tasks as required. These services may include the research and development, design, planning, coordination, execution, and reporting on test programs of military equipment, commercial equipment, and other test items. Personnel assigned to support tasks shall have specialized skills, knowledge, and experience with respect to the unique type of tests conducted in each specialty area.

2. Engineering, Scientific and Technical Support. The Contractor shall perform test engineering, scientific, and technical services, special studies, and other technical tasks as required. Engineering, scientific and technical support shall align with the test needs associated with component, subsystem, environmental, and system level testing in RTC’s major test mission areas of aviation, missiles and sensors, and environmental and component test and evaluation. Test items may consist of hardware, software, components, subsystems, or fully operational systems in any RTC commodity area. The Contractor shall provide adequate staffing for RTC technical test support for various activities directly associated with developmental test, operational test, and all test support activities and capabilities.

3. Test Operations Support. The Contractor shall provide staffing for RTC ranges and facilities that support activities directly associated with the planning, set-up, execution, and reporting of tests conducted at the range/laboratory, as well as the operation of the facility and its equipment. Personnel assigned to the range/facility shall have specialized skills and knowledge with respect to the unique type of tests conducted at the respective site. Typical test items are aviation systems, missiles, rockets, and explosives; instrumentation, computers, software, communications, and other electronics; small caliber to large caliber weapons; soldier and support equipment; and developmental technologies. The Contractor shall perform ammunition operations, test scheduling and resourcing, blockhouse operations, and other required services for test execution, including operation of material handling equipment, vehicles, weapons, measurement devices, and unique range/facility hardware.

2.1 Non-Personal Services

The Government will neither supervise employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer Representative and Contracting Officer immediately.

2.2 Business Relations

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The Contractor shall manage the timeliness, completeness, and quality of test services as well as problem identification and resolution. The Contractor shall provide timely identification of issues, corrective action plans, and proposal submittals. The Contractor is expected to establish a history of reasonable and cooperative behavior, effectively manage subcontractors, award timely subcontracts and meet small/disadvantaged and woman owned business participation goals. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.3 Contract Administration and Management

The Contractor shall provide an onsite Program Manager (PM) who shall be physically present during normal duty hours and perform overall management of the contract. The PM shall be the Contractor’s primary point of contact and shall have the authority to act or make decisions on all matters on behalf of the Contractor. The Contractor shall designate an alternate who shall be authorized to make decisions in the absence of the PM.

Key personnel for this contract are: PM and Assistant PM. The Government does not anticipate requiring a separate position for the Assistant PM, as the additional tasks required may be assigned to other positions identified herein.

Minimum qualifications for the PM are as follows: Must have a Bachelor’s Degree in engineering or an applicable discipline in Physical Sciences, Mathematics, or Computer Science from an Accreditation Board for Engineering and Technology (ABET) accredited college/university. In addition to the required Bachelor’s Degree, the PM shall also have 15 years applicable experience or a Master’s Degree in engineering or an applicable discipline in other Physical Sciences, Mathematics, or Computer Science from an ABET accredited college/university and 13 years applicable experience. Applicable experience must include a minimum of 2 years’ of test and evaluation experience, and 5 years’ of experience leading/supervising 100 or more people in a technical environment.

Minimum qualifications for the Assistant PM are as follows: Must have a Bachelor’s Degree in engineering or an applicable discipline in Physical Sciences, Mathematics, or Computer Science from an ABET accredited college/university. In addition to the required Bachelor’s Degree, the Assistant PM shall also have 9 years applicable experience or a Master’s Degree in engineering or an applicable discipline in other Physical Sciences, Mathematics, or Computer Science from an ABET accredited college/university and 7 years applicable experience. Applicable experience must include a minimum of 2 years’ of test and evaluation experience and 3 years’ of experience leading/supervising

100 or more people in a technical environment.

If Contractor proposes above the minimum qualifications for Key Personnel and if the person proposed is different from the person brought on board that person must meet the Contractors proposed qualifications. The Contractor shall include the substance of this clause in any subcontract which is awarded under this contract. No substitutions in key personnel shall be made except in accordance with this paragraph. All proposed substitutions must be submitted in writing 30 days (180 days if security clearance is to be obtained) in advance of the proposed substitutions to the Contracting Officer. All requests for substitutions must provide a complete resume for the proposed substitute. The Contracting Officer’s Representative (COR) will review the resume to ensure Contract requirements are met. Should the Contractor fail to provide a suitable substitute as determined by the Contracting Officer, this contract may be terminated for default.

Other Contractor management positions: Resumes must be provided for all management positions proposed. Qualifications of key personnel shall meet or exceed the resumes submitted as part of the proposal.

The Contractor shall have a minimum of five years (occurring within the last 8 years) of experience in all of the following functional areas:

1. Mission Specialties Areas of Aviation, Missile and Sensors, Environmental and Component test and evaluation.

2. Engineering, Scientific and Technical Support

3. Test Range/Facility/Equipment Operations Support

The Contractor shall have a process to coordinate and communicate issues and concerns relating to the performance and the administration of this contract to the COR.

START OF PERFORMANCE. Ten calendar days prior to start of performance, the Contractor shall submit to the Government, in writing, the names, addresses, and the home and office telephone numbers of the PM and Assistant PM to perform work under this PWS. The Contractor shall ensure all personnel prominently display their government issued Contractor identification (ID) badge at all times while inside the RTC work area.

MEETINGS. The PM, and/or designated representative, and Contractor personnel shall attend meetings and conferences when notified by the COR. The Government will notify the Contractor in advance of the date, time, and place of each meeting or conference.

FILES. The Contractor shall maintain files of documentation, records, and reports required under the terms of this contract in accordance Army Regulation (AR) 25-400-2, and shall retain the files for the entire performance period. All files shall be available for Government review and shall become the property of the Government at the completion of this contract.

2.3.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between the support operations at the RTC and the Contractor's corporate offices.

CONTRACT MANAGEMENT

The Contractor shall continuously evaluate the adequacy and effectiveness of all areas of the performing work under this contract. This shall include appraisals of all company elements to assure the effective safeguarding, control and utilization of resources. The data resulting from the evaluation efforts shall be made available to the Government upon request. The Contractor shall place special emphasis on achieving and maintaining the proper mix of appropriately qualified managerial, professional, technical, and support personnel to economically accomplish the contractual objectives. All proposed substitutes to key management personnel will be approved by the Contracting Officer/COR and must have qualifications that are equal to or higher than the qualifications of the person or subcontractor to be replaced. The Contractor shall provide clearly defined policies and procedures for effective and responsive project management. The Contractor shall provide a management system that incorporates continuing quality and process improvement.

The Contractor shall manage the workforce to ensure that excessive turnover does not interfere with mission requirements. The Contractor shall track and analyze hiring and termination trends, as well as the number of personnel employed by labor category and RTC cost center. The Contractor hiring, training, and cross-training plans shall be thus designed to quickly adapt to future needs and at a reasonable cost.

The Contractor shall establish and maintain a financial tracking system that is compatible with the current Government business and financial systems (e.g. General Fund Enterprise Business System (GFEBS); Army Test and Evaluation Command (ATEC) Decision Support System (ADSS);

Contractor Information Management System (CIMS)) and will meet the reporting requirements.

In the event the Governments financial system changes during the life of the contract the Contractor’s system shall be compatible. The Contractor shall provide Contracting Officer designated Government personnel read only access to Contractor databases/ spreadsheets for data review. A list of these designated Government personnel will be provided by the Government within thirty (30) days after the start of the transition period.

INTERNAL CONTROLS. The Contractor shall safeguard Government resources in accordance with AR 11-2, and shall complete all required documentation including Department of the Army (DA) and RTC checklists.

QUALITY MANAGEMENT. The Contractor shall implement a Quality Management System for the work performed within the PWS. A draft Quality Management Plan shall be provided to the Government at thirty days after the end of the transition period. The Government will review submissions within thirty (30) days after receipt.

The finalized plan shall be delivered to the Government no later than 6 months after the first draft is submitted. Annual updates are required.

The basic tenant of the plan is that the Contractor is responsible for quality of services performed as part of this PWS. All methods, procedures, and forms shall support this concept. The Quality Management System shall be an integrated comprehensive program with government counterparts for the performance of work described in this PWS. The program should incorporate elements of customer focus, leadership, involvement of people, process approach, systems approach to management, continuous improvement, and utilize metrics and measurement tools. Implementation shall be integrated and approved by the Government. The plan shall:

• Have direct accountability to the Contractor’s top management.

• Address work performed in the scope of this PWS as well as the overall project management and administration.

• Describe a method of identifying deficiencies, address processes and timeframe for corrective action.

• Establish an inspection system covering all services.

• Contain specific quality control techniques for contract services.

• Require documentation of all control inspections and corrective actions.

• Verify key-process integrity via random quality assurance audit.

• Describe methods of direct and indirect communications.

The Contractor shall implement a continuing cost/performance/technology optimization program that incorporates intensive appraisal of all elements influencing the cost of contract performance. The Contractor shall reduce expenditures to the minimum necessary for satisfactory performance in accordance with (IAW) normally acceptable engineering or industrial practices and standards. A Continuous Process Improvement Plan is due thirty (30) days after the start of the transition period.

GOVERNMENT QUALITY ASSURANCE. The Government will monitor the Contractor’s performance using the quality assurance procedures specified in the Quality Assurance Surveillance Plan (QASP).

PERFORMANCE EVALUATION MEETINGS. A Contractor designated representative shall meet with the Contracting Officer, COR, and RTC Government representatives at least once every two weeks during the first quarter of the contract to discuss performance. Thereafter, the Contracting Officer will schedule meetings as determined necessary.

2.3.2 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to Government requests for contractual actions in a timely fashion. The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders. The Contractor shall assign work effort and maintaining proper and accurate time keeping records of personnel assigned to work on the requirement.

INTERFACES. The COR is the primary Government liaison with the Contractor; however, the following personnel are authorized to interact with the Contractors managerial, designated representative, and supervisory personnel:

Technical Monitors (TMs) will provide the Contractor’s working leaders a listing of projects requiring Contractor support, job order number, ADSS project number (if applicable), with an overview of the project requirements, if necessary.

TMs, test officer and other technical experts (civilians, Contractors, or soldiers) will provide on-site technical guidance, to include clarification and/or changes to the test plan, Test Operating Procedure (TOP)/ Internal Test Operating Procedure (ITOP), and Standing Operating Procedure (SOP). The test director has the authority to make changes to test procedures or test set-ups in order to ensure that test data are properly and safely collected.

All personnel shall have the authority to stop operations for safety, health, security, or environmental reasons. The individual who stops an operation shall notify Contractor management and the COR, who will contact the Contractor regarding corrective actions that shall be taken before the operation resumes.

The Government has other test support contracts and the Contractor shall work cooperatively with these service providers. The cooperation will occasionally require sharing of Government-furnished facilities and equipment. Additional direction regarding interface with other Contractors will be provided by the COR. The Contractor shall refer unresolved disputes with other Contractors to the COR within 2 hours from the time the dispute occurs.

2.3.3 Personnel Administration

The Contractor shall provide the following management and support as required. The Contractor shall provide for employees during designated Government non-work days or other periods where Government offices are closed due to weather, reduced operations, or security conditions. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall make necessary travel arrangements for employees. The Contractor shall provide necessary infrastructure to support contract tasks. The Contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

MISSION SUPPORT CONTRACTS TIMEKEEPING SYSTEM

The Contractor shall enable employees with the capability of entering data into a time capturing Contractor owned commercial program that is compatible with the government programs to meet the requirements of this PWS.

Subsequent training that may be required because of personnel changes shall be the responsibility of the Contractor.

The Contractor shall maintain a daily record of regular, overtime, and shift hours worked, specifying the work breakdown structure (WBS), Internal Order, Cost Center, labor category, delivery order number, and contract number which will be provided electronically and submitted in the format, schedule and manner designated by the Government. If problems develop, in which the Contractor is unable to enter time into their system, the contactor shall notify the COR immediately in order that the problem can be documented. The Contractor is responsible to verify timekeeping data and make corrections as necessary.

PERSONNEL

Contractor personnel shall remain employees of the Contractor and will not be considered employees of the Government. The Contractor shall possess a flexible organization to provide a rapid-response capability to meet last-minute mission changes and requirements. Personnel must be versatile and must be able to adapt to range equipment reconfiguration, upgrading, and modernization. To keep pace with a continuously changing technical environment, personnel must be trained to current certification levels. The Contractor shall provide trained, qualified, certified and licensed personnel to meet variable workload demands by RTC to ensure the requirements specified in this PWS are accomplished. This provision shall apply notwithstanding past historical records, estimates of personnel needed, or any minimum levels established elsewhere in this PWS, prior to starting work. The Contractor shall maintain records of training, qualifications, and applicable certification or licenses as required and shall ensure that the employees remain fully qualified. The Contractor shall provide records on a semi-annual basis (or when requested) to the COR for evaluation in compliance with this PWS.

All Contractor personnel shall have at a minimum, a high school degree or equivalent. All Contractor personnel shall be able to speak, read, write, and understand English proficiently. The Contractor shall only hire personnel who are U.S. citizens; except in special circumstances when the Contractor has an approved Limited Authorization Agreement (LAA). All contract personnel hired to support this PWS must be proficient in the use of computers and software required to perform work (e.g.

Microsoft Office Software). Also, Contractor personnel shall possess training, certification(s), and experience commensurate with the work they shall perform, and level of responsibility they shall exercise. The Contractor shall not employ off-duty Government personnel, nor a spouse or dependent child of Government personnel, if such employment would create a conflict of interest.

PHYSICAL FITNESS. The Service Provider shall ensure that all Contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned. This may include performing work in conditions of extreme heat and cold, high humidity, blowing sand and dust, working in confined spaces and at heights, or walking distances over unimproved terrain while wearing personal protective equipment.

TRAINING. Training of personnel is covered in Contractor Personnel, Disciplines, and Specialties Section.

CONDUCT OF PERSONNEL. Employees of this contract shall comply with standards of conduct.

All Contractor personnel shall comply with the Acceptable Use Policy (AUP) dated 1 December 2010, for persons who use computers. The Contractor shall enforce standards of employee conduct and take disciplinary action, as necessary. Employees shall not participate in disruptive activities or interfere with operations.

REMOVAL OF PERSONNEL. The Government may require the removal of any Contractor employee for reasons of misconduct, safety, environmental, security, or any employee found to be, or suspected of being, under the influence of alcohol, drugs, or incapacitating agent. Upon request, the Government may require the Contractor to test employees suspected of being under the influence of alcohol, drugs, or incapacitating agent. The removal of a Contractor employee from the job site shall not alleviate the Contractor of the requirement to provide sufficient personnel to perform the services as required by this contract.

WORKSPACE. Contractor workspace (office, laboratory, and desk) shall contain a sign signifying the space is occupied by Contractor employee(s) to ensure that Federal employee and the public know that they are not Federal employee(s).

IDENTIFICATION OF CONTRACTOR PERSONNEL. All Contractor personnel shall be required to wear the government issued installation photo identification badges that stipulate Contractor company name and the government issued Common Access Card (CAC) so as to distinguish contract personnel from Government employees. Contactor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings/seminars or any other situations where their Contractor status is not obvious.

WORK CORRESPONDENCE. All Contractor correspondence (written, facsimile, and email display) shall include their company name and any other documents or reports produced by Contractors are identified as Contractor products or Contractor participation is disclosed.

PERSONAL APPEARANCE. Contractor personnel shall practice high standards of personal hygiene and maintain a clean, neat appearance while on duty. The Contractor shall ensure that personnel are properly attired for accomplishment of their duties. Ten calendar days prior to start of performance, the Contractor shall submit to the Government, in writing, the standards for attire for approval by the Government. Standards for attire must include uniforms or dress code for employees assigned to range, flight line, or test functions/areas in order to promote safety and provide additional measures to identify personnel executing test functions.

2.3.4 Resource and Financial Management

ELECTRONIC INVOICING. IAW DFARS 252.232-7003 - Electronic Submission of Payment Requests the Contractor is required to submit request for payment (invoicing) thru the Wide Area Workflow (WAWF) electronic invoicing application.

CONTRACTOR MANPOWER REPORTING. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information in the format using the following web address: https://cmra.army.mil/. The required information includes:

• Contracting Office, Contracting Officer, Technical Monitor;

• Contract number, including task and delivery order number;

• Beginning and ending dates covered by reporting period;

• Contractor name, address, phone number, e-mail address, identity of Contractor employee entering data;

• Estimated direct labor hours (including subcontractors);

• Estimated direct labor dollars paid this reporting period (including subcontractors);

• Total payments (including subcontractors);

• Predominant Federal Service Code (FSC) reflecting services provided by Contractor

(and separate predominant FSC for each subcontractor if different);

• Organizational title associated with the Unit Identification Code (UIC) for the Army

Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information);

• Locations where Contractor and subcontractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website);

• Presence of deployment or contingency contract language, and,

• Number of Contractor and subcontractor employees deployed in theater this reporting period

(by country).

As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each Government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s systems to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

DIRECT AND INDIRECT CHARGES.

The Contractor shall occasionally purchase items and services (e.g. equipment installation) to perform the requirements of this contract. Purchases shall be made IAW RTC Standard Operating procedures and shall be submitted through the RTC Material Purchase Process to obtain Government approval prior to execution of any purchase. The Government will not reimburse the Contractor for any items purchased that do not follow the aforementioned procedures. The Contractor shall ensure that maximum effort is made to control costs and promote competition while purchasing parts, supplies, materials, equipment, and subcontracted services.

Within 15 days after receipt of a purchase, the Contractor shall forward documentation (suppliers invoice), to the COR as to the basis of the expenditure and evidence of receipt before submitting the request for payment. Additionally, Contractors handling charges for the Other Direct Costs category shall not include profit and shall not exceed the rate specified in delivery orders issued for the appropriate period. Contractor invoices submitted against delivery orders shall be accompanied by a copy of the supplier’s invoices for the items and services.

2.4 Subcontract Management

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. (Reference OCI Section.)

Contractors may add subcontractors to their team after notification to the COR. Cross teaming may or may not be permitted.

2.5 Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, qualifications, certifications and experience.

The Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall ensure the labor categories as defined in the Labor Categories, labor rates, and labor hours utilized in the performance of each Task Order (PWS line item) issued hereunder will be the minimum necessary to accomplish the task. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

Contractor employees shall be trained, qualified, certified, and licensed in accordance with the requirements specified in this contract prior to starting work except for the training that is not commercially available and Government-unique. For training or certification that is not commercially available and Government-unique, Contractor employees shall have a maximum of 90 days to complete the training and certification.

The Contractor shall provide for receipt and coordination of task assignments, rapid resolution of questions and other issues associated with this contract and continuity in the knowledge and application of safety, security, environmental, health, and operating regulations. The type of work performed under this contract requires that a variety of labor categories at an unpredictable level of effort to be utilized in response to type and complexity of weapon system tests. Funding constraints require that specific funds relevant to specific tests be incorporated into the contract intermittently throughout the period of performance of this contract as test requirements occur.

Overtime may be required to accommodate changing test schedules and testing of Category I items that routinely require additional security measures. The Contractor shall meet workload demands, when ordered by the Contracting Officer through delivery orders, which will vary depending on workload.

TRAINING. The Contractor shall develop a training program to ensure Contractor personnel are trained to accomplish the requirements of this PWS. The Contractor shall maintain records of all scheduled and completed training, which will be available for periodic inspections by the government. In addition, copies of training certificates shall be available upon request by the COR as proof of training completion prior to reimbursement, as required. Training does not relieve the Contractor from ensuring that Contractor personnel are qualified to perform their assigned tasks when they begin employment under this contract.

The Contractor shall look to identify efficiencies in training that will reduce costs to the government as well as minimize duty hours spent completing training. The Contractor shall meet RTCs annual mandated training requirements which will be provided by the Government. The Contractor shall attempt to identify efficiencies in training that will reduce costs to the government minimize test interruption as a result of training. It is possible that some training may be accomplished when RTC is not in an operational status.

The Contractor shall develop, provide, and manage a government-approved training and certification program. An implementation plan for the training and certification program shall be provided within six months of contract transition. The plan shall identify requirements by functional areas and labor categories. The training plan shall include Mandatory Government Training as identified in the Mandatory Training Matrix attachment. The Contractor shall maintain records of employee training, certifications, and licenses and shall ensure employees remain fully qualified during the entire contract period and each task order issued under the Contract resulting from this PWS.

The Contractor shall pay for training, licensing and certifications. Cost of training shall be reimbursed as part of the Contractor's hourly rate. Training includes: Government and Contractor training, e.g. Mandatory training, licensing and certification requirements identified in this PWS, skills required to perform the work identified in this PWS, and Government mandated meetings.

Labor and all associated cost for training, licenses, meetings and professional development not mandated by the Government shall be borne by the Contractor.

The Government will reimburse the Contractor for the following training:

Radiographic Testing Level I Radiographic Testing Level II Radiographic Testing Level III Digital Radiographer Level II Digital Radiographer Level III Radiation Safety Arcflash TTI230 Climatic Test Techniques TTI425 Environmental Testing Procedures TTI451 Understanding MIL-STD-810

The Government will furnish the following training, but labor hours shall be paid by the Contractor as part of the indirect costs. Government furnished initial and annual training:

Information Assurance iWATCH Antiterrorism (AT) Operational Security (OPSEC) Threat Awareness and Reporting Program (TARP)

The Government will only reimburse the Contractor one time for training in new technologies or unique skills that are required to perform a task of this PWS and not for employee advancement.

All travel, Training and per diem requirements that are to be reimbursed to the Contractor must be approved by the Directorate Director or authorized designee and COR within 5 workdays prior to commencement of training/travel. Any retraining needed due to contract employee departure will be at the Contractor’s expense.

2.6 Location and Hours of Work

Accomplishment of the results contained in this PWS requires work primarily at RSA, Alabama and at various Contractor, subcontractor, and Government facilities (mainly in the continental United States). RTC is engaged in temporary duty testing at sites throughout the CONUS, as well as OCONUS. Temporary duty locations for testing depend on the mission requirements and are not known for the duration of the contract, but locations will not include combat zones. The Contractor shall be capable of supporting testing at locations other than RTC.

Hazardous Conditions. Contractor personnel may be required to ride in test vehicles and aircraft, work in laser operation areas, operate specialized equipment, work in test facilities and work around or with ammunitions and explosives. The Contractor shall advise their employees that they may be exposed to the following hazardous conditions during performance of their work:

High noise levels (impulse and steady state);

Proximity to electric power sources of high voltage and/or amperage;

Working with lead acid and thermal batteries and ammunition;

Working outside in the full range of weather conditions;

Working with engines and generators fueled with gasoline, diesel, and aviation fuels;

Lifting, pulling, pushing and climbing on equipment under all anticipated outdoor weather conditions;

Working with laboratory chemicals that may include: organics, solvents, acids, and bases;

Working in extremely muddy and dusty conditions;

Eye hazards associated with aviation, missiles, components and associated test equipment operation and repair;

Working with lead and heavy metals;

Working in climatic chambers where the temperatures vary from -60 degrees to +125 degrees

Fahrenheit;

Radioactive materials;

Water, soil and vapors contaminated with agent and/or non-agent chemical compounds;

Exposure to animal/insects and poison ivy/oak, etc;

Confined spaces; and

Ordnance and explosive materials.

HOURS OF OPERATION

The Contractor shall be required to provide support during normal working hours, and deviate from normal hours by providing sufficiently trained and qualified personnel to satisfy the work schedule for each particular test at designated RTC site locations. The Contractor shall work outside of normal duty hours as necessary to meet the requirements of this contract.

The Contractor’s work hours shall be the same as those of specific areas of support, typically between the hours of 6:30 am through 4:30 pm, in the time zone of the duty location, Monday through Friday. Deviations from the normal hours of operation may be required to meet the requirements of the performance work statement. If shift work outside of these hours is required, the Contractor shall manage their employees’ schedules to minimize overtime requests.

Occasionally, services outside of an employee’s normal work schedule, hereafter referred to as overtime, may still be necessary due to mission requirements. Overtime hours include duty hours beyond the normal scheduled hours (adjusted for the appropriate time zone), holiday work, and shift work hours. The Government will coordinate desired overtime with the contractor. The Contractor will normally be notified at least seven calendar days in advance prior to mission requirements necessitating work outside of the normal work schedule. Overtime hours must be approved by the COR in advance in accordance with the Overtime Approval Process in this PWS.

The Contractor is responsible to ensure compliance with the Department of Labor (DOL) regulations regarding pay and benefits for employees working on federal contracts.

The Government has the option to temporarily or permanently change the hours and days of operation or require additional shifts. Normally, hours of operation for the second and third shifts are 1600 - 0030 and 1130 - 0800, respectively (including a 30-minute meal period), five days a week, eight hours a day.

Some tasks may be designated as part-time and work either less hours per day than a full day and/or less days per week than a full week. The COR will designate these positions.

The Contractor shall adhere to curtailing operations and RSA closures. Curtailments and closures include any time when RTC or RSA is in a non-operational status for events including but not limited to emergency situations, power curtailments, furlough, RTC events, or planned training days. Contractors are expected to adhere to the RTC curtailment or closure schedule, but some Contractor employees may be required to work during those periods and may be required to report to an alternate work site. Only personnel necessary for essential work will be scheduled for duty during these periods. The COR will notify the Contractor of the dates of curtailment and closure and of any Contractor employees required to work that day.

REDUCED OPERATIONS SCHEDULE. Based on workload, RTC may observe a reduced operations schedule the week that falls between Christmas and New Year’s Day. During this period, RTC would only require Contractor support in situations where testing must continue. Based on workload, RTC may invoke additional reduced operation periods during the year.

INSTALLATION CLOSURES. Inclement weather conditions may force a temporary shutdown of RSA. The Contractor shall call the Post public information line (1-877-863-1462) to get RSA operation status and shall report to work accordingly. In addition, the local radio stations, television stations, and social media will announce any such delays or closures.

FEDERAL HOLIDAYS. Federal Holidays in each calendar year are identified below. When such holidays fall on Saturday, the preceding Friday will be considered a holiday. When such holidays fall on a Sunday, the succeeding Monday is considered a holiday.

New Years’ Day, January 1(or observed) Martin Luther King’s Birthday, the third Monday in January Washington’s Birthday, the third Monday in February Memorial Day, the last Monday in May Independence Day, July 4 (or observed) Labor Day, the first Monday in September Columbus Day, the second Monday in October Veterans Day, November 11(or observed) Thanksgiving Day, the fourth Thursday in November Christmas Day, December 25 (or observed)

2.7 Travel / Temporary Duty (TDY)

Travel to other government facilities or other Contractor facilities may be required and will be specified in the PWS. All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the government (subject to local policy procedures), and is on a strictly cost reimbursable basis. Costs for travel shall be billed in accordance with the regulatory implementation of Public Law 99-234 and FAR 31.205-46 Travel Costs (subject to local policy and procedures; may reference FAR).

TRAVEL. Travel beyond the boundaries of RSA may be necessary during the course of the contract for training or work to be accomplished at sites other than RSA. The Contractor shall have personnel available and ready to travel on the required date. Per diem associated with this TDY shall be charged in accordance with the travel provisions of Volume II of the Joint Federal Travel Regulations and FAR 31.205-46 and shall be reimbursed under the Other Direct Charges (ODC) Contract Line Item Number (CLIN) in Section B. All travel costs shall be invoiced every two weeks.

REMOTE TESTING. RTC is engaged in remote testing and direct test support at sites all over the CONUS as well as OCONUS. The Contractor shall be capable of supporting remote testing at locations other than RSA.

TRAVEL TIME COMPENSATION. Exempt and non-exempt employees covered by the Fair Labor Standards Act (FLSA) are described in 5 CFR 551. Contractor employees who travel outside of their normal duty hours shall be paid wages for travel hours under certain circumstances as described in 5 CFR 551.422.

PRIVATELY OWNED VEHICLE (POV) USAGE. The Contractor shall be reimbursed at the current POV mileage rate, plus the cost of necessary parking fees, bridge, ferry and other highway tolls incurred while in TDY status. Domicile to workplace travel will not be an allowable cost.

When a POV is used for commuting to an alternate duty point located in or around the permanent duty station, the Contractor shall be entitled to reimbursement only for the distance that exceeds the employees’ normal commuting distance to the regular place of work and return. Government- Owned, Contractor-Operated vehicles shall be utilized in lieu of POVs whenever practical. POV use will be approved by the COR and all provisions of Joint Federal Travel Regulations regarding use of POVs on TDY shall be enforced.

3 Performance Requirements

In addition to the specific tasks, the following global requirements apply to all tasks as discussed within each of the higher level objectives. These tasks will align with the RTC major test mission areas of aviation, missiles and sensors, and environmental and component test and evaluation and may relate to hardware, equipment, instrumentation, infrastructure, software, or procedures and processes.

These global requirements include:

Training. For all training not provided by the Government (Required Training), the Contractor shall establish and maintain in-house capability to train, test, and certify personnel to meet RTC requirements, and Contractor requirements. Training will be conducted in a manner that does not disrupt the test mission. Training for personnel without required training or certification shall be performed at the Contractor's expense prior to employment.

Work Execution. The work shall be performed under the technical direction of government personnel such as a range/facility manager, operator, or Test Officer and IAW RTC and higher level SOPs and safety requirements. Additionally, the Contractor shall apply established methods, procedures, and techniques applicable to the task as defined by RTC Internal Operating Procedures, SOPs, TOPs/ITOPs, Standardization Agreements, MIL-STDs, policies, regulations, or other applicable guidance.

Compliance Reporting. The Contractor shall document and report test, safety, security and environmental incidents (performance, failures, human factor issues, spills, etc.) as directed by the Government. The RTC Commander's Critical Information Reporting (CCIR) System will be used to report serious incidents and critical information.

Employee Cross-Functional Utilization (Personnel Flexibility). The Contractor shall develop multi-skilled personnel within the workforce with the ability to support short notice urgent test requirements.

Deliverables. A deliverable is a complete, concise, and usable product provided to the

Government in the format and timeframe requested. These products will be provided by fully qualified personnel, per the Matrix of Certifications/Licensing/Training/Requirements to meet the requirements specified by published manuals, Test Plans and the direction given by government points of contact.

Technical Adequacy and Product Quality. Technical Work Directive (TWD) requirements…