EXHIBITJ_7_-PastPerformQuestionaire1 1 .doc

W9133L-13-R-0015 Exhibit J 7: Past Performance Questionnaire

SOLICITATION W9133L-13-R-0015

OFFEROR’S LETTERHEAD (Date)

The National Guard Bureau (NGB) is in the process of selecting a contractor for a contract in support of the ANG Mass Notification System (MNS) Net-Centric Alerting System (NCAS). This contract will include multiple support locations in which the ANG must be capable of rapidly and reliably informing appropriate personnel about anti-terrorism/force protection conditions (FPCON, including chemical, biological, radiological, and nuclear threats), hazardous weather conditions, and many other critical events through the use of NCAS.

One of the considerations in proposal evaluation is the verification of an offeror’s past and present performance on contracts reflecting on the offeror's ability to perform the proposed effort. NGB depends on information received from agencies or firms such as yours with first-hand experience with an offeror in order to evaluate the offeror's performance on those contracts.

NGB’s specific areas of interest are summarized in the attached Past Performance Questionnaire. Because evaluation timeline is constrained your written response is requested as soon as possible but no later than March 12, 2013.

To assist you in preparing your response and expediting your reply, the attached Past Performance Questionnaire may either be filled out by hand or in Microsoft Word and then either faxed to the address shown at the end of the questionnaire or e-mailed (in Word or Adobe PDF format only) to willie.l.holmes2.ctr@mail.mil . As stated on the questionnaire, please send the form directly to this NGB evaluator and not through the firm being evaluated. Your completed questionnaire will become a part of the official source selection records.

Your help is greatly appreciated and your prompt response will be one of the keys to the successful and timely completion of this Government contractor source selection.

PAST PERFORMANCE QUESTIONNAIRE

When filled in, this document is source selection sensitive information iaw FAR 3.104

This questionnaire is associated with a source selection for a large, important, and high-dollar value government contract. we recognize that it is lengthy, AND we appreciate YOUR time and effort to complete it thoroughly to assist us in making a CONTRACTOR selection decision that is fair to all offerors and in the best interests of the government and u.s. taxpayers.

SECTION 1: SERVICE CONTRACT IDENTIFICATION

A. Contractor: _______________________________________________________ B. Contract number: _______________________________________ C. Contract type: ______________________________

D. Was this a competitive contract? Yes _____ No _____

E. Period of performance: _______________________________________________ F. Initial contract cost: $____________________________

G. Current/final contract cost: $_______________________________

H. Reasons for differences between initial contract cost and final contract costs:

I. Description of services provided: ______________________________________________________________

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

A. Customer or agency name: _______________________________________________________________________________________

B. Customer or agency description (if applicable): _______________________________________________________________________________________

C. Geographic scope of services under this contract ( i.e. local, regional, nationwide, worldwide, other commands served):

SECTION 3: EVALUATOR IDENTIFICATION

A. Evaluator's name: ______________________________________________________________________________________

B. Evaluator's title: ______________________________________________________________________________________

C. Evaluator's phone/fax number/e-mail address: ______________________________________________________________________________________ D. Number of years evaluator worked on this contract:

SECTION 4: MASS NOTIFICATION SYSTEM NET-CENTRIC ALERTING SYSTEM CONTRACT RELEVANCE

A. Was the contract a Net Centric Alerting Systems contract requiring the contractor to develop cost effective solutions for the requirements?

_____Yes _____No B. Was this contract performed for a component of the US Department of Defense agency (a U.S. military service branch or component)?

_____ Yes _____No

C. What was the quantity of systems (number of alerting activities) managed by this contractor?

__________________QTY of systems ___ Unknown _____N/A

D. Was the contractor responsible for the custody of Government-furnished property/equipment?

_____ Yes _____No _____Unknown

SECTION 5: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE

PERFORMANCE LEVEL

E* EXCELLENT – The contractor’s performance consistently exceeded contract requirements. Problems, if any, were negligible and were resolved in a timely and highly effective manner.

VG

VERY GOOD – The contractor’s performance usually exceeded contract requirements. Minor problems may have been identified. However, the contractor took satisfactory corrective action to resolve where appropriate.

S SATISFACTORY – The contractor’s performance met contractual requirements. Problems may have been identified. However, the contractor usually took adequate corrective action.

M* MARGINAL – Problems were identified. The contractor sometimes took corrective action, but not always to the customer’s satisfaction in that the corrective actions were sometimes only marginally effective or were not fully implemented.

U* UNSATISFACTORY – Performance did not meet most contractual requirements. The problems were of a “somewhat serious” to “serious” nature. The contractor’s corrective action was marginally effective to ineffective.

NA

NOT APPLICABLE - Unable to provide a past performance score. (This is neither a negative nor positive assessment.)

*Note: Ratings of Excellent (E), Marginal (M), and Unsatisfactory (U) should be supported with narrative comments.

Quality/integrity of technical data/report preparation efforts.

Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements.

Ability to maintain data integrity in notification system(s)

Ability to meet performance standard reporting schedules (CDRLS and other performance reporting requirements).

Adequacy/effectiveness of environmental, health, and safety programs/procedures.

Overall compliance with contract requirements

Overall quality of technical performance

Effectiveness of overall contract management, including ability to effectively lead, manage and control the program.

Contractor was reasonable and cooperative in dealing with your staff, including the ability to successfully resolve disagreements/disputes.

Timeliness/effectiveness of contract problem resolution without extensive customer guidance

Understand/complied with customer objectives and technical requirements

Successfully responded to emergency and/or surge situations or other workload fluctuations

Quality/effectiveness of sub-contracted efforts

Effectiveness of systems management, including Government furnished resources.

Contractor was proactive and proposed alternative methods/processes that reduced cost, increased timeliness, and improved maintainability or other factors that benefited the customer

Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

Management of sub-contractors, teaming arrangements, joint ventures

Management and leadership of contractor’s employees

Contractor provided the appropriate staffing and skill mix to meet mission requirements

Maintenance of an adequate employee training and/or certification program

Responsiveness to technical direction (from COR/COTR)

Proactive relationship with customer

Timely and complete responses to inquiries

Ability/willingness to cross-train and cross-utilize manpower appropriately

Overall quality of program management

Contractor ability to smoothly and seamlessly transition resources and personnel.

Contractor effectiveness in maintaining continuity of mission support while transitioning resources and personnel to support other efforts.

Accuracy in forecasting contract costs

Ability to meet forecasted costs and perform within contract costs and funding

Ability to alert Government of unforeseen costs before they occur

Sufficiency and timeliness of cost reporting

Providing current, accurate, and complete billing

Ability to manage and control cost

Overall rating for performance on this contract

1. Please discuss each response for which you indicated E(Excellent), M (Marginal) or U (Unsatisfactory) in response to the questions above.(Attach additional sheets as needed.)

2. Government Contracts Only: Has this contract been partially or completely terminated for default/cause or convenience or are there any pending terminations?

Yes____ Default/Cause____ Convenience____ Pending Termination____

No ____

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules).

3. Please describe the logistical support service projects or practices where the contractor has used “best business practices” to innovate, gain economies and improved performance.

SECTION 6: NARRATIVE SUMMARY

Given what I know today about the contractor’s ability to execute what they promised in their proposal, I (select one)… _____would definitely award to them today given that I had a choice

_____probably would award to them today given that I had a choice

_____might or might not award to them today given that I had a choice

_____probably would not award to them today given that I had a choice

_____definitely would not award to them given that I had a choice

Reason(s) for marking my selection above: __________________________________________________________

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding logistics programs?

Please provide any additional comments concerning this contractor’s performance:

Evaluator’s Signature

Date

DO NOT RETURN THE COMPLETED QUESTIONNAIRE TO THE FIRM THAT PROVIDED IT TO YOU. INSTEAD, PLEASE SEND IT DIRECTLY TO:

National Guard Bureau

NGB-ZC-AQ-AF

Attn: Mr Willie L. Holmes, Jr. (Contractor) W9133L-13-R-0015 3501 Fetchet Avenue Joint Base Andrews, MD 20762-5157 Phone (240) 612-9437 Fax (240 ) 612-7401 Willie.l.holmes2.ctr@mail.mil