A07.23__RFP_Atch_3_-_Past_Performance_Questionnaire.docx

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IDIQ for SMS Engineering Research & Development Federal contract opportunity
Solicitation number
W9132T18R0003
Issued by
Department of the Army Corps of Engineers Engineer Research and Development Center

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RFP Attachment 3 - Past Performance Questionnaire and Guidance

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For Official Use Only

PAST PERFORMANCE QUESTIONNAIRE

1. Contractor Name:
2. Contract Number:
3. Contractor Address:
4. Contract Type: ___Firm Fixed Price

____Cost Reimbursement ____ Other (Please Specify)

5. Agency/Company Name:
6. Agency/Company POC/Phone:
7. Period of Performance:
8. Dollar Amount of Award:

Total Dollar Value with Mods:

9. Title of Contract:

10. Description of Contract Service (Attach additional pages if necessary):

11. Complexity of Work: Difficult: ____________ Routine: ____________

NOTE: Please use adjectival ratings from attached sheet.

12. Evaluation Factor
13. Comments (Attach additional sheets, if necessary.)
14. Rating

a. Quality of Work

b. Personnel

c. Subcontractor Mgmt

d. Business Relations

e. Timeliness of Performance

f. Customer Satisfaction

g. Cost/Budget Control

15. Would you select this firm again? Please explain. (Attach additional sheet if necessary.)

16. Name & Date:
17. Title:

INSTRUCTIONS FOR COMPLETION OF

PAST PERFORMANCE QUESTIONNAIRE

1. Blocks 1 through 10 will be completed by the SSEB reviewer.

2. The remainder of the form shall be completed by the agency having a past performance history with the contractor specified in Block 1.

3. Block 11 requests an assessment of the complexity of the work required by the subject Contractor under the referenced contract.

4. Block 12 identifies the specific area of past performance to be evaluated, with space available in Block 13 for agency comments.

a. Block “a” requests an evaluation of the overall quality of the Contractor’s performance, including submission of well written, organized, and professional reports and deliverables.
b. Block “b” requests information regarding the Contractor’s personnel, i.e., the skills and expertise of the personnel performing and whether they were appropriate for the specific contract requirements, the quality of the Contractor’s personnel team, etc.
c. Block “c” requests information about the Contractor’s ability to manage subcontracts, if applicable, i.e., how they managed performance problems with subcontractors.
d. Block “d” requests information on the business relationship maintained with the Contractor, i.e., were they cooperative in negotiations and in resolving issues or requests.
e. Block “e” requests information regarding whether services, including submission of reports and deliverables, were generally performed in a timely manner or not.
f. Block “f” requests information regarding your satisfaction or dissatisfaction with the Contractor, including any weak points or what you liked least about them. Please justify your adjectival rating in the comments block.
g. Block “g” requests information regarding the Contractor’s ability to control costs and stay within the allowable budget provided for in the contract, i.e., significant cost overruns, etc.

5. Block 14 shall be completed with one of the following adjectival ratings, based on your assessment of the Contractor:

a. Unsatisfactory
b. Poor
c. Fair
d. Good
e. Excellent

Refer to the attached Past Performance Rating Guidelines for an explanation of the above adjectival ratings.

PAST PERFORMANCE RATING GUIDELINES

Summarize Contractor Performance in each of the rating areas. Assign each area a rating of Unsatisfactory, Poor, Fair, Good, Excellent. Use the following instructions as guidance in making these evaluations. Note: There is no corresponding guidance for “Customer Satisfaction”. Please use the comments area on the preceding form to justify the rating given “Customer Satisfaction.”

Ratings
Quality of Work/

Personnel/Service

-Compliance w/contract requirements -Accuracy of reports -Appropriateness of personnel -Technical excellence

Cost Control

-Within budget -Current, accurate, complete billings -Relationship of negotiated costs to actual -Cost efficiencies -Change orders issued Timeliness of Performance

-Met interim milestones -Reliable -Responsive to technical direction -Completed on time Business Relations/Sub Contractor Mgmt

-Effective Mgmt -Businesslike correspondence -Responsive to contract rqmts -Prompt notification of problems -Reasonable/ cooperative -Flexible -Pro-active -Effective SB/SDB Subcontract Program

Unsatisfactory
Nonconformances

are comprising the achievement of contract rqmts

Cost issues are comprising performance
Delays are compromising achievement of contract remits
Response is not effective
Poor
Nonconformances

require major agency resources to ensure achievement of contract rqmts

Cost issues require major agency resources to ensure achievement of contract rqmts
Delays require major agency resources to ensure achievement of contract rqmts
Response is marginally effective
Fair
Nonconformances require minor agency resources to ensure achievement of contract rqmts
Cost issues require minor agency resources to ensure

achievement of contract rqmts

Delays require minor agency resources to ensure achievement of contract rqmts
Response is somewhat effective
Good
Nonconformances

do not impact achievement of contract rqmts Cost issues do not impact achievement of contract rqmts

Delays do not impact achievement of contract rqmts
Response is usually effective
Excellent
There are no quality problems
There are no cost issues
There are no delays
Response is effective

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