Amendment W912WJ26QA094-0002.pdf
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- Solicitation number
- W912WJ26QA094
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This is Amendment 0002 to solicitation W912WJ26QA094 issued by the U.S. Army Corps of Engineers, New England District for janitorial services at DoD recruiting facilities. The amendment extends the response due date from May 11, 2026 to May 13, 2026 and provides responses to 28 industry questions and a revised Performance Work Statement.
The contract requires janitorial and cleaning services at eight Army recruiting facilities in Massachusetts (Boston, Milford, Cambridge, Norwood, Roslindale, Framingham, Quincy) on a two to three-day-per-week schedule for a base year ending May 31, 2027, with two optional one-year renewals. Services include routine cleaning, restroom maintenance, carpet shampooing (revised to May and October), high-touch surface disinfection, glass and exterior surface cleaning, light fixture maintenance, and re-lamping. All work must be performed between 9:00 a.m. and 3:30 p.m., Monday through Friday, by appointment with Military Service Representatives. The contractor must provide all labor, materials, equipment, and supplies; establish a Quality Control Program; maintain a Level 3 Site Safety and Health Officer; conduct background investigations on all personnel; and submit monthly certification checklists signed by on-site Military Service Representatives for payment. Responses clarify that no separate initial deep cleaning service is required, the government provides no furnished equipment, the Roslindale location will have a dumpster in place, and no additional bid schedule line items can be added.
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Other files
| File | Type | Posted |
|---|---|---|
| Amendment W912WJ26QA094-0001.pdf | ||
| Attachments 26QA094.pdf | ||
| Solicitation W912WJ26QA094.pdf | ||
| Bid Schedule.xlsx | XLSX spreadsheet | |
| Solicitation Survey 26QA094.pdf |
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11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.
Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:
(a) By completing items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;
or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER.
If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.
IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.
CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER
NUMBER IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)
15B. CONTRACTOR/OFFEROR
(Signature of person authorized to sign)
15C. DATE SIGNED 16B. UNITED STATES OF AMERICA
(Signature of Contracting Officer)
16C. DATE SIGNED
Previous edition unusable STANDARD FORM 30 (REV. 11/2016) Prescribed by GSA FAR (48 CFR) 53.243
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE PAGE OF PAGES
2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)
6. ISSUED BY CODE 7. ADMINISTERED BY (If other than Item 6) CODE
8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X) 9A. AMENDMENT OF SOLICITATION NUMBER
9B. DATED (SEE ITEM 11)
10A. MODIFICATION OF CONTRACT/ORDER NUMBER
10B. DATED (SEE ITEM 13)
CODE FACILITY CODE
SF 30 BLOCK 14 CONTINUATION PAGE
SUMMARY OF CHANGES
Solicitation/Contract Form Continuation
The following changes have been made:
INFORMATION FROM TO
Response Due Date
11 May 2026 13 May 2026
Miscellaneous text in this section has been modified to:
REQUEST FOR INFORMATION:
QUESTION 1: What is the square footage of each facility?
RESPONSE 1: Please refer to section A.2. of the Performance Work Statement.
QUESTION 2: What is the frequency of services?
RESPONSE 2: Please refer to section A.2. and A.19.9 of the Performance Work Statement.
QUESTION 3: Number of custodians required?
RESPONSE 3: The Contractor must provide at least one cleaner to perform the services.
QUESTION 4: What is the allowable time frame to clean? Between hours?
RESPONSE 4: Please refer to section A.19.12 of the Performance Work Statement.
QUESTION 5: Is there a mandatory walkthrough?
RESPONSE 5: Please refer to section A.4 of the Performance Work Statement.
QUESTION 6: Can the Contractor add a separate row in the bid schedule for the site location specific supplies since the refill frequency and quantity will be different for each location?
RESPONSE 6: No, additional bid schedule line items cannot be added.
QUESTION 7: Based on some site conditions observed during the walkthrough, can the Government clarify whether an initial deep cleaning or transition "reset" service will be required at the start of the contract period?
W912WJ26QA0940002
RESPONSE 7: No, a separate initial deep cleaning service is not required. The initial cleaning service shall be performed in accordance with the Performance Work Statement. Interested vendors should note, some locations have not been cleaned in months.
QUESTION 8: If not required, should the Contractor assume that all facilities will be delivered in maintainable condition at contract start?
RESPONSE 8: The condition the facilities will start at should be assumed to be about equal to the conditions witnessed on the site visit.
QUESTION 9: Can the Contractor add a row for one-time base cleaning service within the Bid schedule?
RESPONSE 9: No, additional bid schedule items cannot be added. Costs associated with the initial cleaning should be included in the per cleaning unit price.
QUESTION 10: Are there any buildings currently being cleaned by in-house staff or are all being cleaned by an outside vendor?
RESPONSE 10: No buildings are currently being cleaned by in house staff. Outside vendors have provided cleaning services previously, although interested vendors should note, the last cleaning service dates for each location vary.
QUESTION 11: Will there be a specific format for the monthly status reports?
RESPONSE 11: The Contractor shall use the Monthly Checklist provided in the attachments, as the monthly status report format.
QUESTION 12: Can signatures of the weekly and monthly reports be received via email by acknowledgment of receipt and acceptance?
RESPONSE 12: The Contractor shall electronically report total employee tasks completed (including subcontractors) to the Technical Point of Contact by close of business on the 10th calendar day of the following month in the form of provided checklists submitted to cenae-re@usace.army.mil.
QUESTION 13: Based on historical data, how many times has emergency cleaning been required?
RESPONSE 13: The Government does not provide an historical data from previous contracts.
QUESTION 14: Could any emergency cleanings occur outside of the normal business hours or days of operation?
RESPONSE 14: No, emergency cleanings cannot occur outside of the normal business hours or days of operation.
QUESTION 15: Can the Government explain what a boat license or certification would be needed for? There were not any boats at any of the sites.
RESPONSE 15: A boat license/certification is not checked off on the Solicitation Survey and is therefore not required.
QUESTION 16: What will be the transition expectations between the current vendor and new vendor?
RESPONSE 16: There is currently no vendor in place at these locations.
QUESTION 17: One of the site locations did not have parking available at the site location; will the Government reimburse for paid parking at the site, or can the Contractor add a row for parking in the bid schedule?
RESPONSE 17: No, the Government does not reimburse for paid parking and no, an additional line item cannot be added in the bid schedule. Pricing for parking must be included in an existing bid schedule line item.
QUESTION 18: Can on-site storage available within each building be utilized by the contractor to store equipment and supplies?
RESPONSE 18: Yes, each location has a janitorial closet.
QUESTION 19: Can the Government clarify how "as needed" or additional services outside the routine scope will be authorized and billed?
RESPONSE 19: Additional services will not be authorized. Only services in the scope of work can be compensated for.
QUESTION 20: Are there any limitations on the percentage of work that may be subcontracted to a Teaming Partner?
RESPONSE 20: No, there are no limitations on the percentage of work that may be subcontracted.
QUESTION 21: Can the Government confirm that the following list of holidays will not be required?
New Years Day - January 1
MLK Jr Day - 3rd Monday in January
Presidents' Day - 3rd Monday in February
Patriots' Day - 3rd Monday in April Not a Federal Holiday
Memorial Day - Last Monday in May
Juneteenth - June 19
Independence Day - July 4
Labor Day - 1st Monday in September
Columbus Day - 2nd Monday in October
Veterans Day - November 11
Thanksgiving Day - 4th Thursday in November
Christmas Day - December 25
RESPONSE 21: Federal holiday lists can be found at: https://www.opm.gov/policy-data-oversight /pay-leave/federal-holidays/. Patriots' Day - 3rd Monday in April is not a Federal holiday.
QUESTION 22: Should the Contractor add a separate row in the Bid Schedule for supply and equipment costs, or should it be included within the pricing?
RESPONSE 22: All costs should be included in the existing line items of the bid schedule. The addition of bid schedule line items is not permitted.
QUESTION 23: Will there be a separate MSR at each building or is there only one MSR for all buildings or will each building have their own MSR?
RESPONSE 23: Each facility will have their own MSR.
QUESTION 24: Will one or more of the sites be under construction?
RESPONSE 24: There may be some construction when an office gets an upgrade.
QUESTION 25: Will there need to be post construction clean-up performed by the contractor?
RESPONSE 25: The Contractor is expected to perform janitorial cleaning services in accordance with the Performance Work Statement during and after construction.
QUESTION 26: Does the Government have a specific or preferred organization to use for background investigations?
RESPONSE 26: No, the Government does not have a specific or preferred organization to use for background investigations.
QUESTION 27: Based on the statement below from the solicitation, can the Government confirm that since April has already passed, the contractor will only be responsible for October in the Base Year?
"Contractor shall accomplish all cleaning/shampoo by "steam cleaning or hot water" deep dirt extraction methods twice per year, specifically in the months of April and October."
RESPONSE 27: The Performance Work Statement has been revised to change the carpet cleaning to the months of May and October.
QUESTION 28: One of the sites did not have a dumpster assigned to the Armed Forces Recruiting Center, can the Government confirm that it will be okay to bring the trash to another site location and use the dumpster at another site?
RESPONSE 28: The Roslindale, MA location will have a dumpster in place prior to the beginning of the contract.
Continuation of Description
Miscellaneous text in this section has been modified to:
U.S. ARMY CORPS OF ENGINEERS-NEW ENGLAND DISTRICT
DoD RECRUITING FACILTIES PROGRAM
JANITORIAL PERFORMANCE WORK STATEMENT (REVISED)
A. GENERAL
1. SCOPE OF WORK
The Contractor shall provide all management, supervision, inspections, personnel, equipment, tools, supplies, materials, transportation, and other items necessary to perform janitorial services as described in the schedule of janitorial services for the U. S. Army Corps of Engineers leased space. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas.
No keys, passwords, PINs, or entry codes to Government leased facilities are to be provided to Contractors under any circumstances.
2. LOCATION(S)
Contractor will furnish all labor, materials and equipment necessary to perform janitorial services at the locations and frequencies described below:
Janitorial/cleaning services on a two (2) day per week schedule, 104 Service days, at the following location(s):
11 Elkins Street Suite 209 Boston MA 1050 sq. ft.
206 East Main St. Suite 2B Milford MA 1153 sq. ft.
1933 Massachusetts St Cambridge MA 1144 sq. ft.
940 Boston Providence Highway
Norwood MA 1500 sq. ft.
4640 WASHINGTON STREET Roslindale MA 1860 sq. ft.
328 Worcester Road Framingham MA 2430 sq. ft.
Janitorial/cleaning services on a three (3) day per week schedule, 156 Service days at the following location(s):
141 Tremont Street Boston MA 3700 sq. ft.
31 Hancock Court Quincy MA 4200 sq. ft.
3. SCHEDULE
a. The Contract period of performance for the base year will begin at contract award and end 31 May 2027. In addition, the government may exercise two (2) option years with the same scope of services.
Option year one (1) has a period of performance from 01 June 2027 and ends 31 May 2028.
Option year two (2) has a period of performance from 01 June 2028 and ends 31 May 2029.
b. A pre-work conference shall be completed within 14 days of contract award. All submittals for safety and products to be used shall be submitted within 28 days of contract award. Pre-work conferences may be held in-person or virtually.
c. Contractor will be required to submit a work schedule for each service that will include approximate times for beginning and competition to the TPOC for approval at the pre-work conference. Contractor will work with the TPOC and on-site personnel to create schedules.
d. All pre-work submittals shall be submitted within 28 days of contract award. The Government reserves up to 21 days for review and acceptance on each submittal/resubmittal from the date of receipt. If revisions are necessary to the submittals, the Contractor shall make such revisions and shall be resubmitted to the Government in an acceptable form within 14 days of the Government's response, unless additional time is granted by the Government in writing. No field work may proceed prior to the acceptance of pre-work submittals.
e. Janitorial cleaning services shall be provided on a two day per week schedule (for Facilities Less than 3,000 SQ FT) and a three day per week schedule (for Facilities 3,000 SQ FT or More) unless it conflicts with standard services provided by the Lessor to other tenants, or as circumstances may warrant for more cleaning days. All janitorial cleaning shall be performed between the hours of 9:00 a.m. and 3:30 p.m., Monday through Friday, by appointment scheduled in advance, with each recruiting service. The Contractor shall notify the Real Estate Technical Point of Contact (TPOC) and designated Military Service Representative(s) (MSR) of any deviation to the previously agreed upon appointment and schedule an alternate appointment for cleaning.
f. Separate appointments shall be made for all periodic carpet cleaning at a time that will allow for ample time for damp carpets to dry without undue traffic from normal business activities. It is recommended that the carpet cleaning be accomplished late in the day on Friday to allow drying time. The Contractor will not be responsible for moving furniture or any items left on the floor. Prior to scheduled cleaning, the Services should remove all items from the floor, except heavy furniture items, to maximize the effectiveness of carpet cleaning. A MSR must be physically present during carpet cleaning. Contractor will provide the TPOC with the schedule of these services in advance.
g. The MSR shall unlock doors for the Contractor and shall be physically present and visible in the facility during all cleaning at the scheduled appointment time. The MSR shall be present in the facility a minimum of 15 minutes prior to the scheduled appointment time and wait a maximum of 30 minutes beyond appointment time for the Contractor to arrive for cleaning, after which time the Contractor shall be deemed to have not met the appointment. It should be noted that in multi-service stations, if the Contractor is actively working in another Service's area, the MSR should not leave or mark this as a no-show and should make arrangements with the Contractor on site to complete cleaning as soon as practicable. A no-show by the Contractor shall be reported immediately via the military chain of command to the Real Estate POC and must be recorded on the janitorial checklist as such. If the MSR is a no-show (fails to be available to open the facility a maximum of 30 minutes beyond appointment time) the contractor will not make up that day's cleaning and shall report to clean on the next scheduled appointment time with no penalty assessment. The contractor shall immediately report a no-show by MSR(s) to the Real Estate POC and document "NO ACCESS" for that day on Janitorial Checklist. No cleaning shall be accomplished on Federal Holidays or Federally Observed Holidays. If a Federal Holiday or Federally Observed Holiday occurs on one of the regularly scheduled cleaning days, the Contractor shall perform the cleaning on the next business day. The Contractor shall ensure that cleaning services occur at least twice per week. Federal holiday lists can be found at: https://www.
opm.gov/policy-data-oversight/pay-leave/federal-holidays/
h. If an office is going to be vacated for a period of four (4) weeks or more for reasons such as recruiter assignment rotation, the appropriate military service representative must notify the USACE district representatives. Notice will be given to contractor by TPOC when known. No janitorial service will be completed on days when Contractor is made aware of closure for one (1) or more days when a notice of at least 24 hours is given. Contract serves as advanced notice of closure on Federal Holidays and Federally Observed Holidays. Contractor is not entitled to compensation when advance notice is provided.
4. SITE VISIT(S)
Interested vendors should conduct a site visit to confirm understanding of the scope, inspect existing conditions, and familiarize themselves with the site(s) prior to submitting a quote. No extra payment will be allowed for perceived additional work caused by unfamiliarity with site conditions and requirements Vendors interested in visiting these locations shall contact the Technical Point of Contact, Ms. Joanne Doucette, via email (joanne.k.doucette@usace.army.mil) no later than 2:
00PM Eastern May 7, 2026 to register for a site visit. Organized site visits will be scheduled and all vendors that have registered will be provided the dates and times of the site visits per location included in this solicitation.
Registration shall consist of an email stating your interest in conducting site visits to either a specific or all locations included in solicitation number W912WJ26QA094.
Failure to register by the date and time specified above will result in vendors not being permitted access to the site(s). All Contractors, subcontractors, or personnel visiting any or all Federally Controlled facilities include in this solicitation shall have available for inspection, upon request by any MSR onsite, a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual's photograph, home address, and status as a citizen of the United States.
5. SAFTEY
All work shall be conducted in accordance with the U.S. Army Corps of Engineers Safety (USACE) and Health Requirements Manual (EM 385-1-1, most recent edition), and all applicable Occupational Safety Health Administration (OSHA), federal, state, and local safety and health requirements. A copy of EM 385-1-1 can be accessed at the project office or electronically at Headquarters USACE website under publications using the following link: https://www.publications.
usace.army.mil/USACE-Publications/Engineer-Manuals/
Project staff reserve the right to cease work at any time should the safety of employees, Contractors, and/or the public become jeopardized.
Contactors is to maintain a binder at each location that contains: all safety data sheets (SDS) for every product utilized to perform work; completed Activity Hazard analysis (AHA) ENG Form 6206;
Fire Prevention Plan with evacuation procedures; and Exposure Prevention Plan.
a. ACCIDENT PREVENTION PLAN: The Contractor shall prepare a site-specific Accident Prevention Plan. The APP must be written by a Competent Person (CP) and document the specific work processes, equipment, materials to be used, hazards and applicable control measures. The mandatory ENG Form 6293 (Accident Prevention Plan Worksheet) must be submitted and accepted prior to beginning on site work: https://www.publications.usace.army.mil/USACE- Publications/Engineer-Forms/ search 6293 in the search bar.
A preparatory meeting shall be conducted by the prime contractor to discuss AAPP contents with all effected onsite employees. The prime contractor is responsible for informing the subcontractors of the safety provisions under the terms of the contract, the penalties for noncompliance, and inspecting subcontractor operations to ensure that accident prevention responsibilities are being carried out.
Daily safety meetings shall be held and documented. Records shall be available to the Technical Point of Contact upon request.
b. ACTIVITY HAZARD ANALYSIS: An AHA shall be submitted and accepted for each definable feature of work (DFOW) in accordance with EM 385-1-1, Chapter 2-6. DFOW are outlined in the performance work statement as numbered service items. The analysis shall define all activities to be performed, identify the sequence of work, the specific hazards anticipated, and the control measures to be implemented to eliminate or reduce each hazard to an acceptable level. The AHA shall be continuously reviewed and revised to address changing site conditions as appropriate.
ENG Form 6206 (Activity Hazard Analysis) https://www.publications.usace.army.mil/USACE-Publications/Engineer-Forms/ search 6206 in the search bar.
c. ACCIDENT REPORTING: All accidents and near misses shall be investigated by the Contractor. All work-related recordable injuries, illnesses, and property damage accidents (excluding on-the-road vehicle accidents), in which the property damage exceeds $5,000.00, shall be verbally reported to the Technical Point of Contact within four (4) hours of the incident. Serious accidents as described in EM 385-1-1 Section 01.D shall be immediately reported to the Technical Point of Contact. ENG Form 3394 shall be completed and submitted to the Technical Point of Contact within five (5) working days of the incident. https://www.publications.usace.army.mil /USACE-Publications/Engineer-Forms/ search 3394 in the search bar.
d. Site Safety and Health Officer (SSHO) Requirements:
The Contractor shall employ a minimum of one person to function as a Level 3, SSHO. A Level 3 SSHO is a designated Qualified Person (QP) or Competent Person (CP) with Safety and Occupational Health (SOH) responsibility that meets the requirements of EM 385-1-1, Chapter 2-3.
b and 2-4.b.
Level 3 SSHOs must have training, knowledge, and/or experience identifying hazards and implementing controls for the work being performed.
The SSHO shall be present at the project site at all times work is performed and be responsible for overseeing the implementation of the prime contractor's SOH program. Contractor shall designate all SSHOs on a mandatory ENG Form 6282 (Site Safety and Health Officer Designation Letter):
https://www.publications.usace.army.mil/USACE-Publications/Engineer-Forms/ search 6282 in the search bar.
e. Additional Personnel Requirements:
Other Competent Person (CP) or Qualified Persons (QP) may be required per EM 385-1-1 and/or other sections of this Scope of Work, based on the definable features of work for this project.
f. Employee Exposure Data:
The Contractor shall electronically report total employee tasks completed (including subcontractors) to the Technical Point of Contact by close of business on the 10th calendar day of the following month in the form of provided checklists submitted to cenae-re@usace.army.mil .
6. Public Health Closures:
There may be local or national events that require closure of the facilities to the public due to public health concerns. Such events may include epidemics, pandemics, or other similar circumstances. Upon notification of the closure from the TPOC, the contractor will receive a notice of suspension of services from the Contracting Officer. The Contracting Officer will either suspend all services or partially suspend services in accordance with FAR 42.1303 and 52.212-4 and when public health concerns are relaxed the Contracting Officer will notify the contractor that the suspension has been lifted and that the contractor may resume performance of the contract.
7. CHANGES TO FREQUENCY AND/OR QUANTITIES:
The government reserves the option, should it become necessary, to decrease or increase service frequencies and/or facility quantities in any or all project areas. The government may also, at any time during the duration of this contract, close any property or portion of the property and delete any subsequent service in the closed property or area. The contractor shall be given adequate notification to prepare for either contingency. This decrease or increase will be deducted from or paid for in accordance with the bidding schedule or a negotiated cost. For increases in services, a formal modification will be issued, signed by the Contracting Officer prior to the performance of services. In addition, the TPOC may, on special occasions decide to reschedule a service frequency in order to avoid conflict with visitation or unnecessary expense. The quantity of frequencies of individual tasks in the contract are estimated, they are not guaranteed. A minimum of twenty-four (24) hours notification shall be given to the contractor in such cases.
8. PRE-WORK CONFERENCE
Prior to the start of any work, the contract awardee will schedule and conduct a pre-work conference. The Contractor's Project Manager and Quality Control Personnel will attend this meeting. This meeting may be in person or virtually. This conference will be held at the time and location agreeable to the government and contractor. To participate in a virtual prework conference all those present must have access to a device with a microphone, audio capability, and visual capability to view documents displayed on screen to promote understanding of requirements of this contract. The purpose of the conference is to enable the TPOC to outline the procedures that will be followed by the government in its administration of the contract, and to discuss the performance that will be expected from the contractor. This conference will allow the contractor an opportunity to ask questions about the government's administration and inspection of contract work or obtain other pertinent information that might be required. At the pre-work conference the contractor shall provide the name of the project superintendent with a telephone number for project coordination.
The following is a general list of items for discussion during this pre-work conference:
a. Authority of the Technical Point of Contact (TPOC) and Quality Assurance Inspectors
b. Accident Prevention Plan (and required additional plans by scope)
c. Activity Hazard Analysis & Safety Data sheet requirements
d. Site Safety and Health Officer (SSHO)
e. Contractor schedule for each location in the contract
f. Accident Reporting (ENG Form 3394)
g. Correspondence, Communication and Administrative Procedures
h. Invoices and Payment
i. Contractors Quality Control Plan
j. Receiving and Storing Materials
9. PERMITS
The contractor shall, without additional expense to the government, be responsible for obtaining any necessary licenses, permits, insurances and letters of certification. The contractor shall comply with any applicable federal, state, county, and municipal laws, codes, and regulations in connection with the performance of the work specified under this contract.
10. SECURITY
The contractor will comply with all established security policies of the U.S. Army Corps of Engineers. Due to periods of heightened security that may affect the access to the areas covered under this contract, areas may be subject to periodic closures, which in turn may reduce or inhibit the contractor's ability to access certain areas. During periods of heightened security, the government reserves the right, at any time, to close any property or portion of property and reschedule and/or cancel any subsequent service in an area. The contractor shall be given at least 24-hour notice of any such closure. No keys, passwords, PINs, or entry codes to Government leased facilities are to be provided to Contractors under any circumstances.
11. IDENTIFICATION OF CONTRACTOR OR PERSONNEL AT GOVERNMENT FACILITIES: All Contractors, subcontractors, or personnel working at or in any Federally Controlled facility shall be identified by a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual's photograph, home address, telephone number and status as a citizen of the United States. Said I.D. shall be worn in a conspicuous place and be made available for inspection, upon request by the MSR, or Real Estate POC. In addition, the Contractor shall be required to provide an identification card which includes the name of the company, a clear legible employee photograph at least 1 by 1 1/4 inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place and be made available for inspection upon request by the MSR, or Real Estate POC. If feasible, the required identification cards can be combined into one.
a. BACKGROUND INVESTIGATIONS: All contractors, subcontractors, or personnel working at or in any Federally controlled facility shall have a background check investigation and an identification card. The cost of criminal history checks will be the responsibility of the contractor for all contract employees and subcontract employees. Requests for criminal history checks shall be accomplished prior to work being accomplished.
b. Local Background Checks. Most, if not all police agencies can provide an individual a document, commonly called a "Letter of Good Conduct," that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.
c. Other Background Checks. There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.
d. Non-US Citizen. The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee. This program is currently available to employers in several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.
12. QUALITY CONTROL
The Contractor shall establish a complete Quality Control Program (QCP) for the performance requirements of this contract and shall provide a written copy of same to the Real Estate POC no later than 30 calendar days after contract award. The Contractor will maintain the QCP throughout the contract performance; at any time upon verbal or written request, shall provide a copy to the Real Estate POC for review. The QCP shall include, as a minimum, the following:
a. An inspection system covering all work tasks stated in the contract to include supplies. Said inspection system shall include a Janitorial Service Checklist (enclosed) for cleaning personnel to fill out each time a space is cleaned and posted in an inconspicuous place where it will be accessible to recruiters on site (such as on the back of the janitorial closet door). It shall specify areas to be cleaned and inspected on a 'per cleaning' basis and satisfaction of compliance by recruiters on site.
b. The Contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made;
the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.
c. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall use process control procedures and quality data analysis techniques.
d. Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies.
Additional inspection(s) are not considered a corrective action. The QCP shall be evaluated for adequacy and changed or updated by the Contractor as a part of all corrective actions by the Contractor.
13. PERFORMANCE EVALUATION MEETINGS
The Contractor shall meet with the MSR or TPOC as often as determined necessary by the TPOC or its designated representative. A mutual effort will be made to resolve any and all problems identified.
14. PERFORMANCE CRITERIA: Acceptable and unacceptable contract performance will be determined between the MSR on site and the Contractor doing the cleaning on site. When the Contractor's performance is considered to be unsatisfactory, a report shall be made to the USACE POC via the MSR chain of command. The USACE POC will require the Contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The Contractor may not be paid for that portion of performance determined to be unsatisfactory by the USACE POC. The staff shall have the ability to read, write, speak and understand the English language. All Contracted employees shall be able to physically complete the cleaning tasks as described in this PWS.
Contractors, subcontractors, and employees must comply with Conduct guidelines of CFR 48 Rules and Regulations, 52.203.13 Contractor Code of Business Ethics and Conduct; FAR 52.223- 6 Drug-Free workplace; CFR 52.212-4 Contract Terms and Conditions--Commercial Products and Commercial Services.
15. JANITORIAL SERVICE STANDARDS AND DESCRIPTIONS: Please refer to the table of services included in the attachments that should be used as a guide to establish bid form and specification to perform janitorial services at recruiting facilities in compliance with above guidance.
16. CERTIFICATION OF SERVICES:
Once a month (the first working day) the Contractor shall post in each building or working area, at a location predetermined by the MSR or Real Estate POC, a Janitorial Service Checklist (see enclosed). The form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for the Contractor to initial to indicate that service was performed each day. Additionally, space shall be provided for the Contractor and Contractor's supervisor to make periodic general comments concerning services performed and a space for each MSR on site to sign acceptance of the job performed that month.
These forms shall be retained by the Contractor and a copy provided to the Real Estate POC when submitting invoices. The forms shall be received by the Real Estate POC within 10 working days from the end of the month for which services are being provided. Contractor is responsible for the cost of printing/supplying paper checklists. If a checklist is modified after an MSR has signed, an MSR must initial or sign with current date approving of changes in reported services. Contractor is responsible for obtaining signatures from MSRs.
17. PAYMENT
The contractor shall furnish the Real Estate POC with one invoice per month, to cenae-re@usace.
army.mil identifying the contract number, stating the amount of services completed during the month, identified by item number and quantity. Locations are to be itemized on the invoice in the same order they appear in line items of award. Payment shall be made for the actual services performed as recorded on signed checklists at the applicable contract unit price. Invoices must be submitted by the 10th of the following month. In order to be considered for payment, all invoices must be accompanied by the contractor's most up-to-date Janitorial Service Checklist for each location and all checklists must be signed by an MSR. Only services performed and included on monthly checklist(s), verified by an MSR, will receive payments. If any checklist is not signed by an MSR invoice and checklist will be considered invalid and must be resubmitted with a current date when all signatures are obtained. Valid supporting documentation is required in order to process payments. Payments will be disbursed within thirty (30) days of an invoices considered acceptance by a TPOC or Real Estate POC. Invoices will be considered accepted if all charges can be verified by the supplied signed checklists. Should there be a delay by the government in disbursement post 30 days invoice acceptance the government will apply interest at the government rate. If a location is not accessible to the contractor by means of no-show by MSR the daily rate for date of visit will be considered for reimbursement. No other tasking not completed in the event of no access will be considered compensable.
18. PAYMENT DEDUCTION: The Contractor's performance will be compared to Industry Standards or by Standards set forth by the "Institute of Inspection, Cleaning and Restoration Certification (IICRC)" or its equivalent and shall not exclude common sense considerations as may be applied by the Real Estate POC. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the Contractor, monthly payments to the Contractor may be reduced by the Real Estate POC as deemed appropriate per bid sheet. Deductions may also be taken by the Government for defective individual services not satisfactorily performed and /or not performed. Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items.
19. DEFINITIONS: As used throughout this document, the following terms shall have the meaning set forth below. Additional definitions are in FAR 52.202-1, DEFINITIONS, in Section I or common sense considerations and industry standards.
19.1 Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.
19.2 Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Real Estate POC is intended unless stated otherwise.
19.3 Contractor. The term "Contractor", as used herein, refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.
19.4 Real Estate POC. The term Real Estate POC refers to a designated USACE employee appointed to manage real estate matters to include contracts involving this PWS.
19.5 Military Service Representative (MSR). The MSR is any person, military or government civilian, who is assigned to a leased property recruiting office. The MSR represents the military service of the office being serviced and monitors the work being performed.
19.6 Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.
19.7 Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved antibacterial environmentally friendly chemical agent to destroy microorganisms.
Contractor shall defer to Center for Disease Control (CDC) guidelines on proper facility disinfecting. Alcohol solutions with at least 70% alcohol and most EPA-Registered household disinfectants or disinfecting wipes are allowed.
19.8 Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.
19.9 Frequency of Service:
19.9 .1 Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of April.
19.9 .2 Semi-Annual (SA). Services performed twice during each 12-month period of the contract, specifically during the months of March and September.
19.9 .3 Quarterly (Q). Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.
19.9 .4 Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the first week of the month.
19.9 .5 Three times Weekly (3X - Week). Services performed 3 times per week, specifically the days of Monday, Wednesday and Friday.
19.9 .6 Two times Weekly (2X - Week). Services performed 2 times per week, normally performed on the days of Tuesday and Thursday or Monday and Wednesday.
19.10 Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.
19.11 Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.
19.12 Regular Working Hours for Cleaning. The Government's regular (normal) working hours for cleaning are from 9:00 a.m. to 3:30 p.m. Monday through Friday, except (a) Federal Holidays and
(b) other days specifically designated by the Real Estate POC. Later times and days may be permitted for carpet cleaning. No keys, codes or PIN numbers to Government leased facilities are to be provided to Contractors under any circumstances.
19.13 Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.
19.14 Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.
20. GOVERNMENT FURNISHED PROPERTY AND SERVICES:
20.1 Government Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.
20.2 Government Furnished Equipment. The Government will not provide tools or equipment to the Contractor.
20.3 Availability of Utilities. The Government will furnish the following utility services, if applicable, at existing outlets for use in those facilities leased by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Real Estate POC or MSR on site. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.
21. CONTRACTOR FURNISHED ITEMS:
The Contractor shall provide all necessary labor, transportation, tools, materials, equipment, and supplies required to perform services of this contract. All cleaning procedures and treatments shall be accomplished in accordance with the manufacturer's directions and/or listed specifications and industry standards applicable to the Professional Cleaning and Restoration Industry. The Contractor shall use environmentally friendly products for all maintenance and cleaning. For disinfection of high-touch surfaces, at minimum, Contractor must use alcohol solutions with at least 70% alcohol. Most EPA-Registered household disinfectants and disinfecting wipes are allowed.
Contractor meet the recycled content requirements set forth by EPA https://www.epa.gov/smm /comprehensive-procurement-guideline-cpg-program. Contractor will ensure products used meet BioPreferred standards https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.
xhtml. Contractor will provide office space and operational facilities as needed.
21.1 Vehicles. As required to meet contract requirements.
21.2 Equipment. All equipment shall be of commercial quality and shall be in operable condition and meet local requirements. This equipment must operate on the existing electrical current available in Government buildings. It shall be the responsibility of the Contractor to prevent the operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of the circuits available in Government buildings.
21.3 Wet Floor Caution Signs. The Contractor shall display caution signs when cleaning floors in an area in which people other than contracting personnel are or will be present before the floors are dry.
22. CONTRACTOR'S PERSONNEL:
a. Minimum Personnel Requirements
The contractor shall provide an adequate number of fully qualified personnel to perform the specified service properly and efficiently within the time limits specified. The contractor shall provide a list of the names and contact phone numbers for all employees prior to them working on government property. At least one of the contractor's employees on site shall be able to communicate effectively and efficiently with project staff.
b. Employee Conduct
The contractor shall be responsible for seeing that the contractor's employees strictly comply with all federal, state, and municipal laws. Any personnel activity, which, in the opinion of the government, is deemed detrimental to the performance of the contract may result in the removal of contractor employee/employees. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc. Contractor and employees must comply with Conduct guidelines of CFR 36 Rules and Regulations, which can be reviewed at https://www.gpo.gov/fdsys/pkg/CFR-2001-title36-vol1/content-detail.html
c. Removal of Contractor's Employees
The TPOC may require the contractor to immediately remove from the work site any employee of the contractor or subcontractor, who, in the opinion of the TPOC, endangers persons or property, or whose physical or mental condition is such that it would impair the employee's ability to satisfactorily perform assigned work. Notification to the contractor shall be promptly made in writing if time and circumstances permit. Otherwise, notification shall be verbal or by telephone, and shall be confirmed in writing as soon as possible. No such removal, however, will reduce the contractor's obligation to perform all work required under this contract, and immediate replacement will be made as required. This requirement shall not be made the basis of any claim for compensation or damages against the United States or any of its officers or agents.
23. MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services.
Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.
23.1 Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal or written scheduling and reports on the status of service call shall be provided when requested by the Real Estate POC.
23.2 Work Schedule. The Contractor's initial work schedule shall indicate the hours of the day that weekly services will be performed and when less than weekly services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed weekly or less frequently falls on a holiday, the next scheduled cleaning dates shall be specified. The initial work schedule shall be submitted to the Real Estate POC and MSR on site for approval within 14 days after contract award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Real Estate POC and MSR on site, approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with all general requirements
23.3 Except as may otherwise be specified, all work shall be performed during the Government's regular working hours, as specified in Section 8, "DEFINITIONS".
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