W912SR-19-Q-0018_A0002.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

This amendment is issued to revise PWS Para 3.1.1, Air Transportation.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 36

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 05-Apr-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912SR19Q0018

X 9B. DATED (SEE ITEM 11)

13-Mar-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

05-Apr-2019

CODE

RCO-KOSOVO

JOINT CONTINGENCY CONTRACTING OFFICE

CAMP BONDSTEEL

09340 APO

UNITED STATES

W912SR 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912SR19Q0018

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

KOSOVO FORCES

LAND MOBILE RADIO (LMR) MAINTENANCE AND REPAIR

Part 1

General Information

1. Introduction: This is a non-personnel services contract to provide for the maintenance and repair of LMR equipment for the Kosovo Forces (KFOR) Government-Owned LMR equipment. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background: Current steady state is 11 remote repeater sites and 1 mobile repeater site with a projected reduction to 4 and 1 respectively. The average straight-line distance from Camp Bondsteel (CBS) is 26 km to the towers. Most sites are in mountainous areas and accessed through a combination of indirect improved and unimproved roads. There are 450 Motorola radios at the US Army base camps in Kosovo and a detailed list by serial number is located in Technical Exhibit 3 Breakdown of Maintenance.

1.2 Responsibilities: The Contractor shall assume total responsibility for all requirements stated herein on the commencement date of the performance period. The Contractor shall perform as specified in this contract and under the direction of the Contracting Officer (KO).

1.2.1 Work Responsibility: The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS. The Contractor shall conduct work in accordance with this PWS and all applicable U.S. and local laws, regulations, standards, provisions, and directives. The Contractor shall ensure that all work meets the level of service, performance standards, or tolerances specified in the PWS or in applicable referenced documents. Some services under this Contract may be performed at designated facilities, or portions of non-U.S. camps.

1.2.2 Administrative Responsibility: The Contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S., Kosovo, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by the Deliverable Schedule (Technical Exhibit 2) presented in this PWS.

1.3 Objectives: The objective of the LMR contract is to provide communications asset maintenance as defined in the PWS. The Contractor shall perform all required services identified in the PWS in accordance with European commercial standards.

1.4 Functional Areas: The following items are considered functional areas in addition to priority jobs:

Functional Area One: Tactical Operations Center (TOC) Base Stations (Fixed Equipment) Functional Area Two: Repeater Towers (Fixed Equipment) Functional Area Three: Vehicular (mobile) radios (Non-Fixed Equipment) Functional Area Four: Handheld (portable) radios (Non-Fixed Equipment)

With approval from the COR, priorities can be adjusted.

1.5 Period of Performance:

Phase- In: 1 June 2019 – 15 June 2019 Base: 16 June 2019 – 15 June 2020 First Option: 16 June 2020 – 15 June 2021 Second Option: 16 June 2021 – 15 June 2022 Third Option: 16 June 2022 – 15 June 2023 Fourth Option: 16 June 2023 – 15 June 2024

1.6 Management and Administration:

1.6.1 Phase In /Phase Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the fifteen day phase in (PI) period. The 15-day phase-in period is the fifteen days prior to the start of the Base Year. During the PI period, the Contractor shall become familiar with performance requirements and ensure all employees have the appropriate accesses in order to commence full performance of services at the end of the 15-day phase in period.

Within five (5) days of Contract award, the Contractor shall negotiate, in good faith, a plan with the Government and the incumbent to determine the nature and extent of phase-in services required. A PI Plan shall be developed and implemented by the Contractor through the COR working in conjunction with the Incumbent Contractor. Refer to Technical Exhibit 2 for deliverable guidance. The Government will make required facilities and equipment accessible to the Contractor during the phase-in period. The Contractor's management personnel may be permitted to observe any on-going operations as coordinated through the COR and approved by the KO. Observation activities must not adversely impact the incumbent. During the phase-in period, the contractor as a minimum shall:

(1) Establish a Contractor's Project Management Office to coordinate phase-in tasks and be the point of contact for the Government during the phase-in;

(2) Recruit and hire necessary personnel;

(3) Obtain all required certification and clearances (Local National background check);

(4) Provide requested Installation Access Control System information;

(5) Obtain all required passwords and logins in coordination with the COR;

(6) Attend post-award meetings, as required;

(7) Provide names, addresses and phone numbers for all Contractor personnel working under this contract to the KO and the COR at least five calendar days prior to start of the base period of performance; and

1.6.2 Contractor Management:

The Contractor shall perform continual management of the functional areas contained in this PWS and shall provide a Contract Manager (CM) physically present on-site during normal duty hours (see 1.6.5.Hours of Operation). The CM shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under the PWS. Within ten calendar days after execution of the contract, the Contractor shall submit to the COR, in writing, the name, title, office, business email address, home and mobile telephone number, and 24-hour service call number of the CM (see Deliverables Schedule Technical Exhibit 2). A contractor employee shall be designated to act for the CM during the CM’s absence (see Deliverables Schedule Technical Exhibit 2). Both the CM and the Contractor employee filling in for the CM, shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.6.3 Contractor Responsiveness: The CM or designated alternate shall be available for telephone communication or site attendance with the COR 24 hours a day/7 days a week. A personal answering service is permitted at other than normal contract workdays and work hours for receipt of COR response work requirements, provided that the CM or designee responds to all calls within a time not to exceed four hours after notification of the call by the answering machine and/or service. The CM and any individuals designated to act in that capacity shall have full authority to contractually bind the Contractor for prompt action on matters pertaining to execution of the

PWS.

1.6.4 Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The CM or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings that are situational in nature (i.e., emergencies) may start or end outside of regular duty hours (see 1.6.4 Hours of Operation). Written minutes of any such meeting shall be provided by the CM/designated contractor employee and signed by the COR. If the COR does not concur with any portion of the minutes, such non-concurrence shall be provided in writing to the KO within 10 calendar days following receipt of the minutes.

1.6.5 Hours of Operation: The Contractor shall be responsible for conducting business between the hours of 0900 to 1700 hours (9:00am to 5:00pm) Monday thru Friday, and Saturday from 0900 to 1200 hours (9:00 to 12:00 PM) including American Federal, and local national holidays. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Contractor shall at all times maintain at least one technician at the contractor’s primary service facility during the above business hours unless he/she is responding to a priority trouble call. The Government will provide a contact mechanism for technical guidance or high priority service of critical equipment during non-duty hours. These hours of operation do not negate the contractor responsiveness required in paragraph 1.6.3.

1.6.6 Recognized Holidays: The Contractor shall perform services on American Federal and local national holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.7 Training Holidays: USAREUR has historically granted military personnel Training Holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training Holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.8 Quality Control: The Contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with manufacturer’s recommendations and generally accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall provide a copy of their QCP to the Government COR for review and approval. The QCP shall be delivered within 30 days after the contract is awarded, or within 5 working days after changes to the contract have been made (see Deliverables Schedule Technical Exhibit 2). After acceptance of the QCP the Contractor shall receive the KO’s acceptance in writing of any proposed change to the Contractor’s QCP.

1.6.8.1 The service provider shall include a method of handling and resolving all customer complaints, safety concerns, and support conflicts. Customer satisfaction is a primary consideration in this PWS and shall be addressed as such in the QCP (see 1.6.8 Quality Control). The service provider shall be responsible for initially investigating customer complaints. The Government will validate customer complaints in relation to this contract and make final determination to the legitimacy of customer complaint(s) in cases of disagreement with the service provider within 7 days.

1.6.8.2 Conduct: If at any time during performance of this contract the KO & COR find it to be in the best interest of the Government, they may order the Contractor to remove any of his personnel from further performance under this contract for security reasons or for violation of installation regulations or failure to maintain or meet employment standards as described in this document. In the event it becomes necessary to replace any contractor personnel for any of the above reasons, the contractor shall bear all costs, including relocation costs, associated with such removal and replacement.

1.6.9 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Government Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.10 Place of Performance: The work to be performed under this contract will be performed at Bldg. 2080A Camp Bondsteel, Kosovo. (See Part 3 Section 3.2 Facilities)

1.6.11 Type of Contract: The Government will award a firm fixed price contract.

1.6.12 Security Program: Contractor personnel performing work under this contract must have a minimum U.S.

SECRET security clearance at time of the quote submission, and must maintain this security level for the life of the contract. Contractor shall comply with all U.S. forces regulatory and force protection security requirements in the performance of this contract. Contractor shall ensure employees wear identification badges in a conspicuous location at all times.

Contractor personnel may have access to Cryptographically Controlled Items (CCIs) and may require access into secure locations (TOCs) while performing services as identified by the COR. At minimum an active U.S. SECRET security clearance is required for U.S. Technicians. Security clearances will be verified from the Joint Personnel Adjudication System (JPAS).

1.6.12.1 Security and maintenance of all devices, and accessibility by employed Foreign National employees shall be handled in accordance with AR 25-1, AR 25-2, AR 380-5, DODI 8500.1 & DODI 8500.2, DoD 5220.22-S, DA Pamphlet 25-380-2, and AE Regulation 380-40.

1.6.12.2 All contractor employees to include LN’s shall complete the following courses annually:

AT Level 1 Awareness Training AT Awareness training for U.S. Based Contractor Personnel Traveling Overseas Access, General Protection, and Security Policy and Procedures iWATCH Training Army Training Certification and Tracking System (ATCTS) Registration and IA Certification OPSEC SOP or Plan requirements OPSEC Training

1.6.12.2.1 AT Awareness Level 1 Training for U.S. Based Contractor Personnel Traveling Overseas: This standard language text required U.S. based contractor employees and associated subcontractor employees to make available and to receive Government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the COCOM with the unit ATO bearing the local point of contact (see Deliverables Schedule Technical Exhibit 2).

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I Awareness Training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable, and annually thereafter. The government will schedule the training on a monthly basis; the Contractor shall ensure their personnel attend when required. The Contractor shall submit certificates of completion of each effected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned, within 15 calendar days after completion of training by all employees and subcontractor personnel. AT Level I Awareness Training is available at the following website: https://atlevel1.dtic.mil/at (see Deliverable Schedule Technical Exhibit 2).

1.6.12.2.2 Access, General Protection, and Security Policy and Procedures: This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility, or area.

Contractor and all associated subcontractor employees shall comply with installation, facilities, and area commander installation and/or facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, AR 190-13, AR 190-16, OSD DTM 09-012, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.12.2.3 iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility, or area. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 15 calendar days after contract award (see Deliverables Technical Exhibit 2).

1.6.12.2.4 ATCTS Registration and DoD IA Training and Certification Exam: All contractor employees with access to a Government information system shall be registered in the ATCTS at the commencement of services, and must successfully complete the DOD Information Assurance Awareness training and certification exam prior to access to the information systems and then annually thereafter. Additionally, the System Access Authorization Request (SAAR), Authorized User Policy (AUP), and Cyber Awareness Challenge Certificate must be uploaded to the user’s ATCTS account annually. All contractor employees working IA/IT functions must comply with DOD and Army training requirements in DoD 8570.01, DOD 8570.01-M, within six months of employment. (See Deliverables Schedule Technical Exhibit 2).

1.6.12.2.5 OPSEC Standing Operating Procedure or Plan: The Contractor shall develop an OPSEC SOP or Plan within 90 calendar days of contract award (see Deliverables Technical Exhibit 2), to be reviewed and approved by the responsible Government OPSEC officer per AR 530-1, Operations Security. This SOP/Plan will include the Government’s critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The Contractor shall ensure this individual becomes OPSEC Level II certified per AR 530-1(see Deliverables Technical Exhibit 2).

1.6.12.2.6 OPSEC Training: Per AR 530-1, Operation Security, new contractor employees shall complete level I OPSEC training within 30 calendar days of reporting for duty. All contractor employees shall complete annual OPSEC awareness training duty (see Deliverables Schedule Technical Exhibit 2).

1.6.12.2.7 Information assurance (IA) and/or Information Technology (IT) certification: Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified within 45 days after contract award. The baseline certification as stipulated in DoD 8570.01-M must also be completed within 45 days after contract award (see Deliverables Schedule Technical Exhibit 2).

1.6.13 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work day, Contractor shall ensure that Government facilities, equipment, and materials are secured.

1.6.14 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system will be replaced by the Government and the total cost deducted from the monthly payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

1.6.15 Special Qualifications: The contractor is responsible for ensuring all related professional accreditations and certifications required are valid during the execution of this contract and all training is up to date at all times at no extra cost to the Government. The contractor personnel performing the tasks specified here-in shall possess the following qualifications, as a minimum, listed below.

The Contractor is authorized to hire local national (LN) employees. The LN shall need to complete additional documentation for the screening process as dictated by the U.S. Government. Candidate shall possess the same experience as technician per paragraph 1.6.15.2 below. A technical degree is beneficial, but not required.

1.6.15.1. Technical Lead Education and Experience:

1.6.15.1.1. The lead technician shall possess at least 5 years of experience in operating, maintaining, installing, programming, troubleshooting, and repairing the various types of equipment covered under this contract.

1.6.15.1.2. An Associate’s degree in Computer Science and/or Information Technology may be substituted for only 2 years of experience. An associated degree from an accredited Technological Institution will be considered in a like manner. A Bachelor of Science degree in Computer Science and/or Information Technology may be substituted for only 3 years of experience.

1.6.15.2. Technician Education and Experience:

1.6.15.2.1 The technician shall possess at least 5 years of experience and proficiency in operating, maintaining, installing, programming, troubleshooting, and repairing the various types of equipment covered under this contract.

1.6.15.2.2 An Associate’s degree in Computer Science and/or Information Technology may be substituted for only 2 years of experience. An associated degree from an accredited Technological Institution will be considered in a like manner. A Bachelor of Science degree in Computer Science and/or Information Technology may be substituted for only 3 years of experience.

1.6.15.3. Contract Manager and Alternate Contract Manager

1.6.15.3.1 Minimum of 3 years’ experience in office management, organizing projects, supporting facilities planning and operations

1.6.15.4 Technical Training: The Contractor shall ensure that field service technicians possess, or will obtain specialized training on servicing Motorola LMR equipment prior to the execution of the contract. The Contractor shall ensure employed technicians continuously receive proper technical information and training on all LMR equipment covered in this PWS at no additional cost to the Government.

1.6.15.5 Medical Requirements: All contractor personnel under this contract shall be physically and mentally able to perform their assigned duties. They shall be in good physical and mental health and free of any physical and mental disabilities that would prevent them from performing their duties. They shall possess vision correctable to 20/30, shall be free of color blindness, and shall be capable of hearing normal conversations at five meters with either ear and without a hearing aid. Contractor employees working under this contract shall submit an initial, and thereafter annually, medical physical examination administered by a medical doctor certified by one of the 50 states of the U.S.A. or its territories, or an internationally certified medical doctor of a NATO member country. The Contractor shall provide the results to the COR within 30 days of contract start date IOT verify that the employee is fit for employment as defined.

Technicians should also be able to support redundant and diverse power systems such as solar/wind. As many of the repeater locations are in isolated mountainous areas, the technicians must be able to operate in adverse and potentially dangerous conditions. The technicians shall also be able to climb towers with the proper equipment to do so in a safe manner.

1.6.15.6 Language Requirement: All personnel shall be capable of reading, writing, speaking, and understanding English to the extent required to perform the required duties under the government contract. The Contractor shall ensure that LN employees possess a Language Proficiency of Level II which states:

Language Proficiency Level II:

Speaking: Able to satisfy most work requirements with language usage that is acceptable and effective. Able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social and professional topics.

Reading: Able to read and write within a normal range of speed and with almost complete comprehension a variety of material on unfamiliar subjects. Can comprehend a variety of forms pertinent to professional needs. Rarely misinterprets texts.

1.6.15.7 Appearance: Contractor personnel shall bear the name of the company or badges containing the company and employee name. Contractor personnel shall be of neat and professional appearance.

1.6.15.8 Citizenship: The contractor shall employ U.S. citizen technicians to perform maintenance and/or service on equipment covered in this contract. The use of HCN technicians is authorized, if supervised by US citizens who will safeguard SBU encryption systems at all times.

1.6.15.9 Local National Screening: The contractor shall provide full name and father’s full name for all LN employees needing access to CBS NLT 14 working days prior to contract start date for initial screening. A template for providing this information will be provided upon contract award along with contact information for the screening office. Screening appointments will be made at least three days prior to employees starting work; this can be done by email or phone. The Contractor shall be required to escort all new LN personnel to the screening office; this is not the government COR’s responsibility. LN personnel will need 2 forms of photo identification, plus a local police agency check at the time of screening.

Contractor LN employees needing access to CBS shall complete in-processing NLT 5 working days prior to contract start date. Contractors need to plan at least 2 days for in-processing, one day for screening, and one day for base ID and CAC issue, this process shall be accomplished during phase-in.

A CAC may be required for LN personnel to utilize government computer systems. Prior to LN employees receiving a CAC card, they shall have fingerprint cards submitted and processed. The COR will notify the contractor when the LN employees have been approved for CAC issue.

1.6.15.10 Medical Exam: The Contractor shall present an original completed medical certificate to the COR for each contract employee, certifying their physical well-being prior to the employee beginning work under this contract. The certificate shall be signed by a licensed medical doctor and shall not be more than 3 months old.

1.6.15.11 Alcohol and Drugs: The Contractor shall adhere to the current General Order #1. General Order #1 applies to all U.S. military, NATO military, DoD/DA civilians and contractors on CBS. General Order #1 prohibits the “introduction, possession, use, sale, transfer, manufacture, or consumption of any alcoholic beverage or controlled substance.” Contractors shall be subject to administrative actions as appropriate, to include a recommendation for termination.

1.6.15.12 Drug Testing: As a condition of employment, the prospective employee shall be administered and pass a drug test. This pre-employment screening for the use of illegal drugs shall be administered by a licensed 3rd party provider and will not be at the expense of the Government. Thereafter the Contractor is responsible for drug testing procedures and all costs associated with testing. The Contractor shall conduct random drug testing, twice annually.

At a minimum, testing will determine if cannabis and cocaine are present in the employee's system. The test may include a third drug of choice, i.e., amphetamines, barbiturates, LSD, opiates, or other illicit chemicals.

1.6.15.13 All medical examinations and diagnostic tests shall be performed at the Contractor’s expense.

1.6.16 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart

42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the Government views the contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.16.1 Performance Evaluation: Performance of a service will be evaluated to determine whether or not it meets the performance requirements of the contract. The Contractor shall correct unacceptable performance by re-performance of the service. When the performance threshold is not met, the contracting officer will issue a Non Conformance Report (NCR) to the Contractor.

1.6.16.2 Performance Evaluation Meetings: The contracting office may require the PM to meet with the KO, contract administrator, COR and other government personnel as deemed necessary. The Contractor may request a meeting with the KO when he/she believes such a meeting is necessary; at a minimum meetings will be held no less than monthly.

1.6.17 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.18 Key Personnel: The following personnel are considered key personnel by the government: U.S. Technical Lead and contract manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the contract manager is absent, shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0900 to 1700 hours (9:00am to 5:00pm) Monday through Friday and Saturdays from 0900 to 1200 hours (9:00 am to 12:00 pm) including American federal and local national holidays. Qualification for key personnel can be found in PWS sections 1.6.15.1, 1.6.15.2, and

1.6.15.3 above.

1.6.18.1 The Contractor shall have personnel available in Building. 2080A for eight hours per day. The hours are from 0900 to 1700 hours (9:00am to 5:00pm) Monday through Friday and Saturdays from 0900 to 1200 hours (9:00 am to 12:00 pm) including American federal and local national holidays. At least one technician shall be available at the Contractor’s primary service facility during standard hours, unless responding to a priority trouble call.

Exceptions to this must be approved through the COR.

1.6.18.2 The technician shall arrive at the site requiring repair within four hours (inclusive of travel time) following notification to the contract manager by the COR. Weather, Force Protection, extreme road conditions, and other conditions constituting excusable delays as defined in FAR 52.212-4 shall be incorporated. In the event of an excusable delay, the contractor shall provide written notice to the KO and COR within 24 hours and shall include an explanation of the reason for the contractor’s inability to meet the four hour criteria.

1.6.18.3 Radio Equipment and Repeater Reduction: The Government constantly updates according to life cycle replacement programs, which may necessitate an increase or decrease of radio equipment on hand. As a result, the current attached Technical Exhibit 3 Density List may require a contract modification to increase or decrease the overall inventory. This contract modification would cover the resultant increase or decrease in the scope of the contract workload, which will result in a negotiated supplemental agreement modification to de-scope or increase the scope of the requirement based on the change in the number of equipment. The contractor shall be informed by the Contracting Officer if such a change is necessary.

1.6.19 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall be required to obtain and wear a KFOR badge in the performance of this service.

1.6.20 Contractor Travel: All travel (including travel pay, per diem, and associated expenses) required in the performance of this contract shall be at the contractor’s expense. The KFOR AOR is defined by the boundaries in the Balkans Theater, which encompasses Kosovo, Macedonia, & Albania. Given current mission requirements, less than 5% of all travel is anticipated to occur outside of Kosovo. Some AOR travel is furnished by the Government per Part 3 of this PWS.

1.6.21 Other Direct Costs: Reserved

1.6.22 Data Rights: Reserved

1.6.23 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.24 Safety: Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor. The Government will ensure that Government-provided facilities comply with USAREUR health and safety standards and will correct health and safety hazards as required.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions And Acronyms:

2.1 Definitions:

Army Training Certification Tracking System-The Army’s system to track Information Assurance certification compliance.

Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the Government.

The term used in this contract refers to the prime.

Contracting Officer - A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) - An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Service - A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable - Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Information Assurance-The DoD program to ensure computer network defense is sufficiently established in order to maintain the vigilant safeguard of the U.S. Government’s computer network.

Key Personnel - Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the quote.

Physical Security - Actions that prevent the loss or damage of Government property.

Quality Assurance - The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan (QASP) - An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control - All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor - One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless specified otherwise.

2.2 Acronyms

ACOR Alternate Contracting Officer's Representative AES Advanced Encryption Standard AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation ARFOR Armed Forces AOR Area of Responsibility ATFP Anti Terrorism Force Protection AUP Authorized User Policy ATCTS Army Training Certification and Tracking System CAC Common Access Card CBS Camp Bondsteel CCE Contracting Center of Excellence CCI Cryptographically Controlled Items CM Contract Manager CFR Code of Federal Regulations CND Computer Network Defense COCOM Combatant Commander CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DES Digital Encryption Standard DES XL Digital Encryption Standard Extended Range DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation FPOC Force Protection Operations Center HCN Host Country National HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Assurance KO Contracting Officer KFOR Kosovo Force LMR Land Mobile Radio LN Local National NCR Non Conformance Report NIPRNet Non-Secure Internet Protocol Router Network OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OEM Original Equipment Manufacturer ODC Other Direct Costs OPSEC Operation Security OSHA Occupational Safety and Health Act

PIPO Phase In/Phase Out PMO Provost Marshal Office POC Point of Contact POTS Plain Old Telephone System PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SAAR System Access Authorization Request (DD2875) SBU Sensitive But Unclassified SIPRNet Secure Internet Protocol Router Network SOP Standing Operating Procedure TE Technical Exhibit TOC Tactical Operation Center

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Items and Services

3.1 Services:

3.1.1 Air Transportation: The Government can provide Air Transportation to the contractor only when Air Transprotation is the only mode of transportation to access repeaters located in remote areas. This situation sometimes arise as result of weather conditions that make ground transportation not accessible to some of the remote areas. Air Travel requests shall be coordinated with the COR.

3.1.2 Contractor employees might be authorized to:

Use of air transport if required in the performance of their duties.

Travel in Kosovo in support of the US Army and KFOR.

3.1.3 Contractor employees will be accredited to the US Army with a recognized status under The Hague Regulations and the Geneva Convention, and shall be given proper credentials and identifications cards including DoD ID, KFOR and security access cards/badges where applicable. Emergency medical services, if available, will be provided for all contractor and subcontractor employees on a reimbursable basis, if such injuries are sustained during the performance of their official duties.

3.1.4 In addition, United States citizens employed under this contract are entitled to the following list of services located on CBS, Kosovo:

Government (on CBS) billeting for U.S. personnel AAFES Facilities (includes rationed items) Local Morale and Welfare Recreation Services Military Finance Office Facilities Military Postal Service Routine Medical Services (reimbursable basis)

3.2 Facilities: The Government will provide a primary service facility at Bldg. 2080A at CBS, Kosovo, which will include an enclosed work bay for performing mobile radio installations on vehicles during inclement weather.

3.3 Utilities: The Government will provide all utilities in the facility to be available for the Contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment:

3.4.1 Telephone: The Government will supply one direct-dial DSN telephone, for on the installation and local area calls, at each Government furnished facility/work space/area. The dialing access capability will be restricted to allow routine DSN contact between the service facility and other service locations/facilities used under this contract. This service is provided strictly for the purpose of completing the requirements of this contract. The telephone shall be used “FOR OFFICIAL USE ONLY.” This equipment is incidental to the place of performance.

3.4.2 Network Connectivity: The Government will provide NIPRNet access within the service facility. The contractor shall be responsible for ensuring that each employee meets the requirements for utilizing a NIPRNet computer (See 1.6.12). The Government will provide a minimum of one laptop computer for LMR programming on the NIPR Network. The Government will provide a minimum of one laptop computer for LMR programming that has access into secure areas such as Tactical Operation Center (TOC).