PWS_RESOURCE_ADVISOR&_Account_IIA_Final_2018.docx

MANDATORY FORMAT FOR

PERFORMANCE WORK STATEMENT (PWS)

FOR

Resource Management Division (RMD) Support Services

April 18, 2018

1.0 General:

1.1 Scope: The Contractor shall provide Resource Advisor and Accountant Tech support to the District of Columbia Army National Guard (DCARNG) Resource Management Division. The Contractor shall perform Resource Management (RM) support services as defined in this PWS.

1.2 Background: The Contractor shall provide resource advisor services to aid the RM Division in accomplishing the overall funding of missions in support of annual training, schools, individual training (drills), technician pay, mobilizations, and various smaller programs across the DC Army National Guard.

1.3 Period of Performance (PoP): One base year with three (3) one-year options.

1.4 General Information:

1.4.1 Quality Assurance (QA): The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Recognized Holidays: The following are recognized US holidays. The Contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day

1.4.4 Place and Performance of Services: The Contractor shall provide services between the hours of 0700-1630 Monday through Friday except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The location of performance shall be at the Rm office; 189 Poremba Court, SW Bldg 351, Washington DC 20373. The Contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by Contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the Contractor employee’s installation driving privileges.

1.4.4.2 The Contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All Contractor employees shall carry proper identification with them at all times. The Contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.5 Security Requirements. The Contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The Contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters, Department of the Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in Contractor security matters or processes.

1.4.5.1 COMSEC/IT Security. All communications with DoD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at DoD organizations. Therefore, the Contractor is advised that any time a Contractor place or receive a call they are subject to COMSEC procedures. The Contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The Contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.2 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the AEI. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

a. Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

b. Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://informationassurance.us.army.mil).

c. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

d. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

e. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.3 Protection of Personally Identifiable Information (PII). The Contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the Contractor’s violation of the aforementioned policies, the Contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.5.4. CAC Requirements: The Common Access Card (CAC) is the Department of Defense (DoD) Federal Personal Identity Verification (PIV) credential. In accordance with Directive Type Memorandum (DTM) 08-003, December 1, 2008, incorporating Change 5, October 8, 2013, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting "No Record" and submission of a National Agency Check with Inquiries (NACI) to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DOD Regulation 5200.2-R, Department of Defense Personnel Security Program, January 1987, and (d) verification of a claimed identity. CAC eligible personnel must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).

1.4.5.4.i. HSPD-12 Background Investigation Requirements: The Contractor ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the Government site and by personnel requiring access to a DoD network (and other eligible populations as specified in DTM-08-003 Attachment 3, paragraph 3a.) are required to, at a minimum, have received a favorable FBI fingerprint check and must have submitted to the Office of Personnel Management (OPM) a National Agency Check with Inquiries (NACI) or equivalent/higher investigation. It is the responsibility of the Contractor to ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at attachment (TBD), at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward to the NGB Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the request has been received by the Office of Personnel Management, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the BI will be initiated. The Contractor shall ensure all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system are complied with immediately. The Contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from 2-6 weeks and shall factor this lead time into its hiring/placement process. The Contractor shall make all reasonable efforts to ensure that Contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.4.ii. Trusted Associate Sponsorship System (TASS): The Contractor is responsible for processing applications for Common Access Cards (CAC) for every Contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel."

The Contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all Contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer.

The Contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subContractors, who may be deployed or require logical access to a government computer network. This can be done by going to: http://www.us.army.mil and register as an "Army Guest," with the sponsor being the COR or a COR designated individual if the COR is ineligible to Serve as an AKO Sponsor. Note: If an employee of a Contractor loses the Privilege to access AKO, they lose the ability to renew their CAC. Therefore it is critical that Contractor employees maintain their AKO accounts.

It is recommend that a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters. If a FSO is not established, each Contractor employee requiring a CAC will be required to process their own applications.

CAC applications shall be processed through the TASS. The Contractor's FSO or Contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be:

The Government will establish a TASS application account for each CAC Request and will provide each Contractor employee a USER ID and Password, via email, to the FSO. The FSO or Contractor employee shall access the TASS account and complete the CAC application (entering/editing Contractor information as applicable) at: https://www.dmdc.osd.mil/tass/.

The FSO or Contractor employee will submit completed applications in TASS and will follow up to ensure that the TA is processing the request.

A CAC cannot be issued without evidence that the FSO has initiated a National Agency Check with Written Inquires (NACI).

The Government will inform the Contractor's applicant, via email, of one of the following:

a. Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the Contractor with instructions on obtaining their CAC. The Contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Returned. Additional information or correction to the application required by the Contractor employee.

*The Contractor shall maintain records of all approved and rejected applications.

At the RAPIDS station, the RAPIDS Verification Officer will verify the Contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.

Issued CACs shall be for a period of performance not longer than three (3) years or the individual's contract end date (inclusive of any options), whichever is earlier.

The Contractor shall return issued CAC's to the DEERS office upon departure or dismissal of each Contractor employee. Obtain a receipt for each card and provide to the TA/COR.

1.4.5.5 Information Awareness: All Contractor employees with access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) (https://atc.us.army.mil/iastar/index.php) prior to commencement of services, and shall successfully complete the DOD Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://ia.signal.army.mil/DoDIAA/).

1.4.6 Antiterrorism/OPSEC

1.4.6.1 AT Level I training. This standard language is for Contractor employees with on area of performance within an Army controlled installation, facility or area. All Contractor employees, to include subContractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subContractor employee,to the COR or to the contracting officer,if a COR is not assigned, within XX calendar days after completion of training by all employees and subContractor personnel. AT level I awareness training is available at the following website: http://iko.iten,mil

1.4.6.2 For Contractors requiring Common Access Card {CAC}. Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with inquiries (NACI) or an equivalent or hlgher investigation in accordance with Army Directive 2014-5. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more, at the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.4.6.3 iWATCH Training. This standard language is for Contractor employees with an area of performance within an Army controlled installation, facility or area. The Contractor and all associated sub-Contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.4.6.4 Army Training Certification Tracking System (ATCTS) registration for Contractor employees who require access to government information systems. All Contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD lnformation Assurance Awareness prior to access to the lS and then annually thereafter.

1.4.6.5 For contracts that require OPSEC Training. Per AR 530-1 Operations Security, the Contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.4.6.6 For information assurance (lA)/information technology (lT) training. AII Contractor employees and associated sub-Contractor employees must complete the DoD lA awareness training before issuance of network access and annually thereafter. All Contractor employees working lA/lT functions must comply with DoD and Army training requirements in DoDD 8570,01. DoD 8570.01-M and AR 25-2 within six months of appointment to lA/lT functions.

1.4.6.7 Access and General Protection/Security Policy and Procedures. This standard language text is for Contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated sub-Contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.4.6.8 For Contractors Requiring Common Access Card (CAC). Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Air Force Directive 31-101. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.4.6.9 For Contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-Contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.4.6.10 Threat Awareness Reporting Prohgram. For all Contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), Contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

1.4.7 Physical Security. The Contractor shall safeguard all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7.1 Key Control. The Contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the Contracting Officer’s Representative (COR).

1.4.7.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.8 Special Qualifications:

1.4.8.1 Desired AA/AS degree or demonstrated practical experience in statistics, math or related field preferred and fluency with appropriate statistical analysis and database software required by the Task Order. Minimum 1 year general experience managing/executing appropriated funds. Other combinations of experience and education that meet the minimum qualifications may be substituted.

1.4.8.2 Possess additional Army Guard experience directly related to the requirements of the Task order and has the competency necessary to immediately and successfully perform the work of the position described in the Task Order.

1.4.8.3 In order to successfully meet the perforn1ance objectives of this task order, the Contractor employee should possess the following knowledge/skills:

· One year demonstrated practical experience in Army Military Pay Operations

· or Project and military finance related fields.

· Communications skills and organizational skills.

· Must possess the necessary skills to perform assigned tasks.

· Computer skills to include Microsoft Office: Word, Excel, Outlook, and PowerPoint

· Extensive knowledge of personnel actions

Working knowledge of the following software products and Department of the Army Standard Management Information Systems:

Resource Advisor position

· DJMS, JUSTIS, WebDMO

· Report.web

· DFAS Case Management System

· SIDPERS

Accountant IIA position

· Defense Travel System (DTS)

· DJMS, JUSTIS

· Guard Knowledge Online (GKO)

· Citi Bank

· Manpower & Personnel Support System

The Contractor shall comply with the following Government directives in order to successfully complete the tasks:

· Army Regulations and Instructions

· Standard Operating Procedures

· Local Bulletins and Policy Memorandums

· Knowledge of applicable 1nilitary regulations, policies and directives

1.4.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the Contractor of how the Government views the Contractor’s performance and the Contractor shall apprise the Government of problems, if any, being experienced The Contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.10 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the Contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that Contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure Contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the Contractor.

1.4.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The Contractor shall ensure that all documents or reports produced by Contractor personnel are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. The Contractor’s status as a “Contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “Contractor” displayed. The Contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the KO within 14 days of an employee’s departure.

1.4.12 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and Contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subContractors that violate the US Government policy as described at FAR 22.17.

1.4.13 Contractor Travel: No travel is anticipated for this contract, however in case of any training related travel it will be considered following the Federal Travel Regulation and other travel related regulations, rules, policies, and procedures to official temporary duty travel.

1.4.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.15 Organizational Conflicts of Interest (OCI): The Contractor and subContractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.16 Telework: The Government may permit telework by Contractor employees when determined to be in the best interest of the Government in meeting work requirements. The Contractor shall have an established telework program subject to review by the Government. All telework agreements will be authorized and approved by the COR and include the date, time, and description of the tasks to be performed. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure the Government's mission-critical operations stay operational during times of National Emergency or incidents of National Significance. The COR(s) must identify to the Contracting Officer any tasks that are required to ensure continuity of critical supplies and services and at what level those supplies and services must be delivered. Telework shall be at no additional cost to the Government. The Contractor is authorized to telework at least one day during the work week.

2.0 Definitions and Acronyms:

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor Contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subContractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AEI

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the Contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Materials:

3.3 Equipment:

3.4 Services:

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the Contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1

4.2 Secret Facility Clearance: The Contractor shall possess or be eligible to receive and maintain a SECRET facility clearance from the Defense Security Services. The Contractor’s employees performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industry Security Clearance Office.

5.0 Requirements: The Contractor shall:

Resource Advisor Support

The Contractor shall

5.1 Defense Travel System Reviewer:

5.1.1 Confirm travel request/vouchers have been reviewed for accuracy and completeness, documenting any discrepancies within the established suspense.

5.1 .2 Ensure availability of funding for travel, correct accounting classifications from over 42 lines of accounting NG, correct dates of travel, and appropriate entitlements are on all orders.

5.1.3 Identify potential errors in travel authorizations and report to G3 Resource Manager with possible solutions

5.1.4 Examine and research actions and procedures created by irregularities in the system's programming to include misrouted disbursements and/or obligations, transaction errors, lost files, over-obligations, and under-obligations. Reconcile and apply corrective actions in order to properly process DTS transactions.

5.1.5 Research and summarize technical information related to funding and report to the Financial Manager.

5.1.6 Maintain files: The Contractor shall receive and maintain funding documents in folders and refer to those folders for postings and other such information required by the Financial Manager.

5.1.7 Monitor Certifying Officials' eligibility and report discrepancies to Financial Manager.

5.1.8 Correctly set DTS permissions for users within 2 days of request to set permissions.

5.1.9 Run and research un-submitted vouchers report; ensure associated authorizations are cancelled and results are report to the Financial Manager.

5.1.10 Review all pending orders with flights in DTS and notify Resource Manager of flights pending final approval.

5.1.11 Utilize established metrics systems processes to ensure databases are updated timely all reviewed at critical points.

5.2 Military Pay Operations

5.2.1 Utilize established metrics systems processes to ensure databases are updated timely all reviewed at critical points.

5.2.2 Utilize established metrics systems processes to ensure databases are updated timely all reviewed at critical points.

5.2.3 Prepare files/data all reports in accordance with applicable policies and regulation

5.2.4 Process daily financial reports. Reports shall identify negative balances, allotment requirements, over obligations/commitments and abnormalities, which are submitted to the Resource Manager.

5.2.5 Research customer inquiries and provide feedback within 48 hours or alert Resource Management team if larger issues arise.

5.2.6 Act as lower-level agency coordinator to monitor Individually Billed Accounts and ensure credit cards are "turned on" and in good status upon completion of approved travel orders. Identify any financial discrepancies and propose possible solutions.

5.2.7 Cross reference travel orders with pay orders line-of-accounting; ensure proper entitlements, and identify discrepancies, and coordinate with the Financial Manager on issues.

5.3 The Contractor shall be available to provide assistance for front office coverage.

Accountant Tech Support

The Contractor shall:

6.1 Military Pay Transactions:

6.1.1 Utilizing cross-feeds, inspection reports, and guidance from a variety of sources (DFAS, Operational Review Program, and Inspector General), to ensure they are integrated at the local level.

6.1.2 Prepare payments and disbursements of Active Duty pay transactions for government approval and ensure transactions are sufficient to confirm compliance with applicable laws and safeguard against waste, loss, and misappropriation. Use audits to inspect supporting documentation submitted by members and DFAS to ensure it is accurate, proper, and valid.

6.1.3 Ensures gaining civilian and military pay documents are accurate, proper, and valid. Prepare records for government approval pertaining to members who are retiring or resigning from their positions.

6.1.4 Maintain the civilian pay system, DCPS; ensure members are correctly gained; aid members with timecard inputs.

6.2 Internal Control Program

6.2.1 Provide research on the Dual Comp program to ensure members are correctly charged leave for military duty performed while in a civilian status, and provide feedback to the government.

6.2.2 Send notification to member's supervisor, advising them to contact the timekeeper to ensure corrections are made to member's pay records if errors are found.

6.2.3 Use the Remedy system to up-channel any issues with civilian pay records that are not able to be fixed in the finance office. These cases are sent to DFAS for review and correction.

6.2.4 Prepare timecard adjustments for government approval, to include schedule changes and various civilian pay entitlements.

6.2.5 Provide customer service to members of the DCARNG as well as external agencies in person, by telephone, or electronically. Interact with customers to resolve accounting issues and concerns. Coordinate with employees of the finance office to ensure all issues are corrected within all sections of the finance office.

6.2.6 Analyze military pay management notices and rejects and provide feedback to the government on any discrepancies found.

6.2.7 Conduct research on the open document listing and provide possible options and/or solutions to remove discrepancies from the open document listing.

6.2.8 Aid in audits of pay, accounting, travel, and other related records, both present and past history, to determine cause of unusual situation.

6.3 Government Purchase Card Program

6.3.1 Aid in quarterly Government Purchase card reconciliation on all purchase cards.

6.3.2 Prepare reconciliation spreadsheets after the joint reconciliations are completed for each quarter in preparation for review and approval by the Government certification letter for the USPFO to send to NGB.

6.3.3 Maintain the self-inspection and internal controls programs.

6.3.4 Use DFAS Checklist in performing Financial Self Inspection bi-annually.

6.4 Documentation and Records:

6.4.1 Use NGB provided Quality Assurance Database to enter and track deficiencies found in self-inspection.

6.4.2 Follow discrepancy through resolution; provide the government with possible choices in setting "get well" dates, and support personnel with processes and steps needed.

6.4.3 Maintain records IAW federal Records Standards, rated satisfactory or higher; utilizing electronic records management provided by the military unit.

6.5 The Contractor shall be available to provide assistance for front office coverage.

7. Contractor Manpower Reporting Application (CMRA):

7.1 The Contractor shall report ALL Contractor labor hours (including subContractor labor hours) required for performance of services provided under this contract for the National Guard Bureau or DC Army National Guard via a secure data collection site.

7.2 The Contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil.

8.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Unit Level Pay Procedures Manual Entire regulation

DoD 7000.14R Vol 7 Chp 2

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine Contractor performance and will compare Contractor performance to the Acceptable Quality Level (AQL).

5.1 Defense Travel System Reviewer

5.2 Military Pay Operation

6.1 Military Pay Transactions

6.2 Internal Control Program

6.3 Government Purchase Card Program

6.4 Documentation and Records

(Ver. Nov 2015)