Atch_001_IDIQ_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

Information Technology Services and Solutions Software Programming Support (SPS)

Joint Interagency Task Force South (JIATFS)

Part 1 General Information

The Command, Control, Communications, Computers, Cyber, and Intelligence (C5I) Systems Directorate provides the capabilities to operate, secure, and defend the networks and data in support of the JIATF South mission. The C5I Systems Directorate brings a close coupling between engineering, programming, and operational services focused on fusing intelligence and operations functions, computer network defense, and information assurance.

1. GENERAL: This is a non-personal services contract to provide Information Technology services and solutions. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform on-site Software Programming services and solutions as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background:

1.2.1 The Joint Interagency Task Force (JIATF) South was created as a result of Presidential Decision Directive 14 which ordered a review of the nation's command and control and intelligence centers involved in international counter-illicit trafficking operations. This National, Joint Interagency Task Force is assigned to United States Southern Command for command and control purposes, but also receives guidance from the Office of National Drug Control Policy via the United States Interdiction Coordinator, and maintains close operational and planning coordination with interagency entities and partner nations.

1.2.2 The C5I Systems Directorate provides the capabilities to operate, secure, and defend the networks and data in support of the JIATF South mission. The C5I Systems Directorate brings a close coupling between engineering, programming, and operational services focused on fusing intelligence and operations functions, computer network defense, and information assurance.

1.3 Objectives:

1.3.1 Software Programming and Database Support. Apply engineering, securities, and scientific disciplines to perform technical analysis, database support, programming support, selection of hardware and computer software, or modification to existing hardware and software for systems, test facilities, and training facilities. This also consists of software engineering efforts and programming support required to technically support software implementation in systems, sub-systems, and components utilizing computer hardware and software. Apply software engineering efforts and programming support required to develop, implement, and maintain customizable software visualization applications that will support diverse sets of disparate data and information sources to provide analytical tools for data querying, link analysis, timeline analysis, predictive analysis, pattern detection, and situation awareness.

1.4 Scope: The scope of the contract is to provide non-personal services in support of Command, Control, Communications, Computers, Cyber and Intelligence (C5I) JIATFS. The contractor shall provide support services and equipment for Systems Analysis and Design; Software Programming, Database Administration, Database Architecture, Integration, and Enterprise Analysis and Assessments.

1.4.1 The contractor shall provide on-site personnel, management, and any other items and services not Government furnished necessary to perform services and supplies as defined in this PWS for Software Programming Support Services. The contractor shall provide a work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. Personnel performing work under this PWS shall remain employees of the contractor and shall not be considered employees of the Government. Therefore, no contractor employee will be under the direct supervision of a member of the U.S. Military or any government employee. The contractor is responsible for recruiting, screening, selecting, hiring, transferring, performance, management, counseling and terminating its employees.

1.5 Period of Performance: The base year commencing on the Date of Contract Award through one year of 12 months and thereafter, with four (4) follow on 12-month option years. Additional time of not more than 12 months beyond the ordering period may be allowed for completion of outstanding orders. The Government retains the right to exercise any or all option periods.

1.6 General Information:

1.6.1 Quality Control: Unless otherwise directed, the contractor is responsible for all quality control inspections necessary in the performance of task orders issued under this contract.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under task orders in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The following is a list of holidays observed by the Government. Unless specified on the individual task orders (TO) the contractor is not required to perform services on holidays observed by the Government. If any of the observed holidays occur on a Saturday or a Sunday, then such holiday shall be observed by the contractor in accordance with the practice as observed by the assigned Government employees.

Name of Holiday Time of Observance New Year’s Day 1 January Martin Luther King Jr.’s Birthday Third Monday in January President's Day Third Monday in February Memorial Day Last Monday in May Independence Day 4 July Labor Day First Monday in September Columbus Day Second Monday in October Veteran's Day 11 November Thanksgiving Day Fourth Thursday in November Christmas Day 25 December

1.6.4 Hours of Operation: The normal workweek for Government employees at JIATF South is 0730-1630 (local time) Monday through Friday. Unless differing hours are specified on the individual task orders, the contractor is responsible for conducting business, during the normal workweek except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor shall not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: Task Order requirements under this contract will be performed at the Government’s facility, Joint Interagency Task Force South, Key West, Florida 33040. Unless specified at the TO level or written approval of the Contracting Officer is obtained in advance, the contractor shall provide a work force possessing knowledge, experience, training, and technical expertise/certification/security clearances commensurate with the requirements of the Task Order PWS within 30 days of task order award.

1.6.6 Type of Contract: This requirement will be fulfilled under a Multiple-Award Indefinite Delivery/Indefinite Quantity contract.

1.6.7 Security Requirements:

The contractor shall have a minimum Facilities Clearance Level (FCL) rated at Top Secret. Task Orders issued under this contract will require contract personnel assigned at Non-Critical Sensitive and Critical Sensitive ratings. Contract personnel assigned at the Non-Critical Sensitive rating require an ANACI (or acceptable periodic reinvestigation) favorably adjudicated (a favorable adjudication grants eligibility at the secret level as prescribed by DoD 5200.2-R and AR 380-67). The Critical Sensitive requirement mandates the company awarded the contract have a minimum Facilities Clearance Level (FCL) rated at Top Secret.

1.6.7.1 FCL procedures and security guidelines for adjudicative requirements are outlined in DoD 5220.22-M, DoD 5200.2-R and AR 380-67. FCL’s and Interim FCL’s shall be awarded by the Defense Security Service (DSS) or DISCO. JIATFS will not provide sponsorship for FCLs. Final granted FCL’s are required at proposal submission.

1.6.7.1.3 Upon task order award, all names of contract employees shall be submitted to JIATFS-J2 for vetting through JPAS to ensure investigative and clearance requirements have been satisfied. This shall be completed prior to the Contract Officer Representative (COR) / Trusted Agent (TA) submits the contract employees for their Common Access Card (CAC). If a contractor employee does not have the appropriate investigative or security clearance requirement the contractor employee shall be denied the ability to work in support of the task order PWS and not be issued a CAC.

1.6.7.1.5 Any visit(s) by contract personnel not permanently assigned to this contract (company presidents, company security managers, contract employees not permanently assigned at JIATFS, etc.)

shall require an electronic visit request in the Joint Personnel Adjudication Systems (JPAS).

1.6.7.1.6 Upon completion of task orders issued under this contract, the contractor shall surrender all Government supplies, materials and equipment to the Government. All contractor CACs issued shall be turned into the Contracting Officer. Contract members assigned to JIATFS shall return any security badges to JIATFS J2 upon out-processing. This shall be accomplished on the last day of the task order or upon any termination/reassignment of contract employees.

1.6.7.1.7 Contract employees assigned to JIATFS shall attend/complete the following training as prescribed by DOD, JIATFS, and Army Instructions: Employee Initial Security Briefing, Annual Security Awareness Training and the Operations Security (OPSEC) and Subversion and Espionage Directed Against the Army (SAEDA) training. All contract members regardless of location shall complete the annual DoD Antiterrorism Level 1 training.

1.6.7.1.8 The contractor shall ensure the roles/privileges assigned to contract employees on the Government computing platforms are limited to the roles/privileges essential to that individual’s performance of his/her assignments. These roles/privileges can be limited or revoked by the Government for any reason.

1.6.7.1.9 If the Government notifies the contractor that the employment or the continued employment of any contractor employee is prejudicial to the interests or endangers the security of the United States of America, that person shall be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contract members during the course of the contract period. The awarded contract company shall make any changes necessary in the appointment(s).

1.6.7.1.10 Security Regulation Compliance: The contractor shall be required to comply with all security regulations and directives as identified herein and other security requirements in this contract specific to site locations of work. The contract members are required to attend required security training outlined in or this PWS upon start of the contract.

1.6.7.2 Physical Security: Contractor shall adhere to all Physical Security requirements for all areas of performance under this contract in accordance with (IAW) Army Regulation 190 series. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.3 Anti-Terrorism: All contractor employees to include sub-contractors shall complete Anti- Terrorism (AT) Level 1 awareness training within 30 calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR or KO for the base year and all subsequent option years should they be exercised. AT Level 1 awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html

1.6.8 Special Qualifications: Contractor personnel shall possess the appropriate IT level of access for the respective task and position assignment as required by DoDD 8500.1, Information Assurance and DoDI 8500.2, Information Assurance (IA) Implementation. Any future revision to the respective directive and instruction shall be applied at the task order level as required.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): Contracting Officer Representatives will be identified and appointed for each applicable task order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The Contractor shall designate by name and position the primary technical and managerial interface with the KO.

1.6.11 Required Base Qualifications and Experience: The Contractor shall meet or exceed all of the requirements within the specified level ensure that Contractor personnel meet the following requirements to perform in the technical area.

1.6.11.1 Level 1 Software Programmer: Minimum of 4 years of experience working in the specific field e.g. a developer must have 5 years of direct JAVA experience. This requirement can’t be supplemented with another language such as 2 years of JAVA experience and 3 years of Java Script experience. The individual must also have at a minimum, two years of higher level regionally accredited education related to the work being performed.

1.6.11.2 Level 2 Software Programmer: Minimum of 8 years of experience working in the specific field e.g. . a programmer must have 8 years of direct JAVA experience. This requirement can’t be supplemented with another language such as 5 years of JAVA experience and 3 years of C# experience. The individual must also have at a minimum, two years of higher level regionally accredited education related to the work being performed.

1.6.11.3 Level 3 Programmer/Systems Analyst: Minimum of 10 years of experience working in the specific field e.g. a systems analyst must have 10 years of experience conducting software programming lifecycle activities. The individual must also have at a minimum, Bachelor’s degree from a regionally accredited institution in Computer Science, Information Systems, Computer Engineering, or task related disciplines.

1.6.12 Identification of Contractor Employees: Contractor personnel shall wear and display their name, security clearance, and the name of their company at all times while in the work area. For badging and access purposes, the Contractor shall provide the KO or COR a list of all employees (including subcontractors) with all required identification and documentation information. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.13 Contractor Travel: Contractor personnel may be required to travel to support the requirements of this contract and as stated in individual task orders. For those task orders requiring travel, the contractor shall include estimated travel requirements in the proposal. The contractor shall then coordinate specific travel arrangements with the individual task order COR five (5) business days in advance to obtain advance written approval for the travel. Authorized travel expenses shall be consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract.

1.6.13.1 Task Order related travel costs, i.e., relocation and temporary duty (TDY) to include travel, lodging and meals are reimbursable in accordance with FAR 31.205-46. For travel, a fixed mark-up percentage for associated indirect loadings shall be applied to the direct travel costs for fixed price Task Orders; profit or fee is not be allowed for travel. If travel destinations are specified in the task orders, the task order proposal shall include prices for airfare and per diem rates by total days, number of trips and number of contractor employees. No contractor travel shall be conducted to support the requirements of task orders without advance, written approval from the task order COR.

1.6.14 Other Direct Costs (ODCs): ODCs consist of IT Solution Equipment, IT Solution Software, Travel and Per Diem, and Other ODCs and are reimbursable under separately priced FFP CLINs or cost reimbursement CLINs determined at the Task Order Level. The contractor shall include a detailed description of all proposed ODCs in individual TO proposals. The cost of general-purpose items required for the conduct of the contractor's normal business operations will not be considered an allowable ODC in the performance of this contract.

1.6.14.1 IT Solution Equipment and Solution Software. All materials required for performance of task orders (TOs) issued under this contract, which are not Government-furnished, shall be furnished by the contractor. IAW FAR 51.101, if it is in the Government’s interest, and if supplies or services required in the performance of a Government contract are available from Government supply sources, the KO may authorize contractor to use these sources. Materials acquired by the contractor with Government funds, for performance of this contract, are the property of the Government. In accordance with Defense Federal Acquisition Regulation Supplement (DFARS) Subpart 239.73, Acquisition of Automatic Data Processing Equipment by DoD Contractors, the contractor shall submit the documentation required to the KO for approval prior to entering into any IT equipment lease or purchase agreement.

1.6.14.1.1 In situations where the purchase of new commercial off the shelf (COTS) hardware and related software not provided under a Department of Defense, Enterprise Software Initiative (DoD ESI) agreement is needed to satisfy the requirements of a particular TO, the Army Computer Hardware, Enterprise Software and Solutions (CHESS) hardware contracts are the preferred source of supply. In the event that the hardware and related software required is not available from a CHESS contract, the contractor shall request from the KO authorization to obtain the hardware through an alternate source. For Army customers requiring hardware or software outside of CHESS, a waiver provided by the KO is required for purchase of products from another source IAW with AFARS 5139.101.

1.6.14.1.2 Commercial software and software documentation delivered under this contract shall be subject to the terms of this clause and the governing commercial product license, to the extent the latter is consistent with Federal law and FAR 12.212, Computer Software. Notwithstanding the foregoing, the commercial product license shall apply only if a copy of the license is provided with the delivered product.

In the event of conflict between this clause and the commercial software product license, this clause shall govern.

1.6.14.1.2.1 All software shall, as a minimum, be licensed and priced for use on a single computer or for use on any computer at a particular site.

1.6.14.1.2.2 The license shall be in the name of the U.S. Government.

1.6.14.1.2.3 Software and software documentation shall be provided with license rights no less than rights provided with the software and the software documentation when sold to the public.

1.6.14.1.2.4 The license shall apply to any software changes or new releases.

1.6.15 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Proprietary Applications, Systems, Data, and Markings: All works produced by contractors in performing this contract or any subcontract at any tier is the sole property of the US government. The US government retains unlimited rights for all technical data and computer software produced in the performance of this contract. The contractor shall not mark any data provided to the US government under this contract as proprietary; this includes records, files, memoranda, reports, listings, Standard Operating Procedures (SOPs), plans, programs, studies, tests, property listings, etc., or any other data acquired or produced by the contractor in support of this contract.

1.6.17 Organizational Conflict of Interest: The Government shall require Contractor personnel to sign a non-disclosure statement to protect non-public information of other Contractors and/or Government.

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

Part 2 Definitions & Acronyms

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT Anti-Terrorism

C5I Command, Control, Communications, Computers, Cyber, and Intelligence CAC Common Access Card CCNP Cisco Certified Network Professional CD Compact Disc CDD Capability Development Document CFR Code of Federal Regulations CM Configuration Management CMR Contractor Manpower Reporting CONOPS Concepts of Operations COR Contracting Officer Representative COTS Commercial-Off-the-Shelf CPAR Contractor Performance Assessment Reports CPD Capability Production Document CVS Contract Verification System DA Department of the Army DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DHCP Dynamic Host Configuration Protocol DISA Defense Information Systems Agency DISCO Defense Industrial Security Clearance Office DMDC Defense Manpower Data Center DNS Domain Name System DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction DODDIIS Department Of Defense Intelligence Information System DODIN Department of Defense Information Networks DSS Defense Security Service DST Desktop Support Technician FAR Federal Acquisition Regulation FTE Full Time equivalent GTM Government Technical Monitor HDI Certified Help Desk Institute HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Assurance IAT Information Assurance Technical IAW In Accordance With IEEE/EIA Institute of Electrical and Electronics Engineers/ Electronic Industries Alliance INFOSEC Information Security ISA Internet Security and Acceleration ISO International Standards Organization ISSM Information Systems Security Manager IT Information Technology JCS Joint Chief of Staff JIATFS Joint Interagency Task Force South JTR Joint Travel Regulation KO Contracting Officer LAN Local Area Networks MCDST Microsoft Certified Desktop Support Technician NAS Network Attached Storage NIPRNET Nonsecure Internet Protocol Router Network OCI Organizational Conflict of Interest ODC Other Direct Costs OSD Office of the Secretary of Defense PDF Portable Document Format POC Point of Contact

PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RHCSA Red Hat Certified System Administrator SAN Storage Area Networks SDP Software Development Plan SIPRNET Secret Internet Protocol Router Network SME Subject Matter Expert SOP Standard Operating Procedures STIG Security Technical Implementation Guides TDY Temporary Duty TE Technical Exhibit TO Task Order TTPs Tactics, Techniques, and Procedures USSOUTHCOM United States Southern Command VPN Virtual Private Network VTC Video Teleconference WAN Wide Area Network

Part 3 Government Furnished Property, Equipment, and Systems

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 General: The Government will provide the facilities, equipment, materials, and services listed below.

3.2 Equipment: The Government will provide telephone services through standard Government assets.

Contract employees shall be permitted the use of full service Government telephones and secure and non-secure, Local Area Networks (LAN) and Wide Area Networks (WAN), supporting JIATFS only in direct support of the contract and for official Government use only.

3.3. Services:

3.3.1 Utilities: The Government will provide all utilities within the facility that are required in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices.

The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.2 Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS. This will include but not be limited to a desk, chair, computer, and application software; access to copiers, facsimile machines, conference table and chairs, bookcases, shelves, and other items necessary to maintain an office environment.

Part 4 Contractor Furnished Items and Responsibilities

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

Part 5 Specific Tasks

5. SPECIFIC TASKS:

5.1. Architecture Support.

5.1.1 The contractor shall apply engineering, scientific analytical disciplines to assist in the identification and creation of analysis artifacts, in support of acquisition and engineering processes identify key end-to-end performance requirements, derive measures of effectiveness and measures of performance to be validated and verified by test procedures for C5I systems and services. Analysis results shall be documented using Department of Defense Architecture Framework (DoDAF) viewpoints or Federal Enterprise Architecture viewpoints.

5.1.2 Minimum qualifications. Personnel assigned to or utilized by the contractor in the performance of this task shall, as a minimum have DoD 8570.01-M, Information Assurance Workforce Improvement Program, Information Assurance Technical (IAT) Level II certification, current industry certification in the task related discipline, three or more years of experience, and Bachelor’s degree in Computer Science, Information Systems, Engineering, or task related discipline. Specific educational or experience requirements shall be identified at the TO level.

5.2 Design, Enhancement, Integration, and Systems Engineering Support.

5.2.1 The contractor shall perform engineering disciplines for the enhancement of new and existing C5I Systems and IT capabilities and systems, integration and interface of existing equipment or software into different applications or platforms to support the JIATF South mission, systems, equipment, and technologies. This shall include performance of scientific analytical and engineering efforts necessary to transform operational needs into unique system performance parameters for evolution into improved system capabilities. This functional area also includes all support required within the area of environmental engineering of C5I systems, information services, and related infrastructure.

5.2.2 The contractor shall apply engineering, analytical, and technical disciplines and skills to establish and maintain long-term engineering, operation, and maintenance support for C5I systems and services capabilities as well as the capability to modernize or introduce transformational technologies into those capabilities. System availability will be identified on the level of severity.

Level of Severity

Type of Error Correction

1 Critical – Mission interruption due to System or Application error.

Errors fixed within 24 hrs and no delay to project schedule.

2 Significant – Non-Critical system or application failure.

Errors fixed within 36 hrs and no delay to project schedule.

3 Routine - Cosmetic – no effect on user performance system or design, such as incorrect color screen, different graphics.

Errors fixed within 72 hrs (extensions may be COR approved for circumstances beyond the contractor’s control).

5.2.3 Minimum qualifications. Personnel assigned to or utilized by the contractor in the performance of this task shall, as a minimum, have DoD 8570.01-M, Information Assurance Workforce Improvement Program, IAT Level I certification, current industry certification in the task related discipline, three or more years of experience, and Bachelor’s degree in Computer Science, Information Systems, Engineering, or task related discipline. Specific educational or experience requirements shall be identified at the TO level.

5.3 Enterprise Analysis and Assessments Support.

5.3.1 The contractor shall apply engineering, scientific analytical disciplines to identify, refine and document operational and functional requirements; translate operational and functional requirements to Concepts of Operations (CONOPS), Functional Requirements, Functional Descriptions and Operational Requirements Documentation such as Capability Development Document (CDD), Capability Production Document (CPD).; develop system, subsystem and component level design specifications and documents.

The contractor shall also develop System performance documents, specifications, and interface requirements documents.

5.3.2 Minimum qualifications. Personnel assigned to or utilized by the contractor in the performance of this task shall, as a minimum, have DoD 8570.01-M, Information Assurance Workforce Improvement Program, IAT level I certification, current industry certification in the task related discipline, three or more years of experience in the task, and Bachelor’s degree in Computer Science, Information Systems, Engineering, or task related discipline. Specific educational or experience requirements shall be identified at the TO level.

5.4 Software Engineering and Programming Support.

5.4.1 The contractor shall apply engineering, security, and scientific disciplines to perform technical analysis, support development, and in the selection of hardware and computer software, or modification to existing hardware and software for systems, test facilities, and training facilities. This also consists of software engineering efforts and programming to support software implementation in systems, sub-systems, and components. Planning, designing, coding, testing, integrating, supporting, and delivering algorithms, software (source code and executables), computer programs are the inherent activities of this functional area. Commercial Off-The-Shelf (COTS) solutions and product modifications (e.g., software tools, licensing, and associated hardware) which are incidental to the overall support service efforts are considered within the scope of this functional area. At the TO level, specific technical approaches and process management assessments to software implementation shall be required.

5.4.2 Based upon the requirements and deliverables specified in the applicable following task orders, the contractor shall apply software engineering efforts and programming support required to enhance, implement, and maintain a customizable software visualization application that will support diverse sets of disparate data and information sources to provide analytical tools for data querying, link analysis, timeline analysis, predictive analysis, pattern detection, and situation awareness.

5.4.3 Based upon the requirements and deliverables specified in the applicable following task orders, the contractor shall provide analytical disciplines to evaluate, develop, modify, and interface specialized federated search software, to provide a unified search capability across network shares, databases, software applications, and intranets for use by multiple agencies/organizations in managing and sharing information.

The contractor shall provide consultation and instruction to functional users, system analysts, functional specialists, and managers on complex file accessing techniques, search strategies, processing procedures, and testing techniques. The contractor shall provide formal or informal training to ensure users understand the relationships of the system and are able to operate it without undue interruption.

5.4.4 The contractor shall provide a milestone plan for any TO requiring the planning, designing, coding, testing, integrating, supporting, and delivering algorithms, software (source code and executables), and computer programs. The contractor shall define an approach appropriate for the computer software effort to be performed under each task. The approach shall be documented in the milestone plan.

5.4.5 The contractor shall support the building, testing, evaluation, and operation of hardware/software system prototypes that demonstrates potential design solutions to operational and functional requirements for C5I systems and services. Also included is the performance of systems hardware and software integration and testing, to ensure total operational and functional compatibility with interfacing/interacting systems, subsystems, equipment, and computer programs.

5.4.6 Minimum qualifications. Personnel assigned to or utilized by the contractor in the performance of this task shall, as a minimum have DoD 8570.01-M, Information Assurance Workforce Improvement Program, IAT Level I certification, current industry certification, for example Oracle Certified Professional, Java SE

7 Programmer, in the task related discipline, and three or more years of experience. Specific educational or experience requirements shall be identified at the TO level.

5.13 Contractor Manpower Reporting (CMR):

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Joint Interagency Task Force South via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on the “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contract services.

Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk by clicking on the “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.

5.4 Contractor Performance Assessment Reports (CPARS): CPARS evaluations will be performed on a task order basis. The Contractor shall obtain a CPARS account by requesting access to the Contracting Officer. The performance assessment report will be provided to the Contractor for concurrence and comments prior to finalization of the assessment. The Contractor shall provide its comments to the assessing official no later than five business days after receipt of the performance assessment report.

Guidance and information about CPARS may be found at http://www.cpars.csd.disa.mil/

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS) The contractor shall provide support to JIATF South in accordance with (IAW) Title 10 US Code, the Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation (DFAR), Army Federal Acquisition Regulation (AFAR), the Office of the Secretary of Defense (OSD), Joint Chief of Staff (JCS), Department of Defense (DoD) and JIATF South regulations, instructions, directives and policies. All work shall be accomplished using the best commercial practices and current acceptable industry standards. In accordance with Defense Acquisition Policy changes, maximum utilization of non-governmental standards will be made wherever practical. Where backward compatibility with existing systems is required, selected interoperability standards will be invoked.

6.1 Required documents. The following documents are mandatory for use. Unless otherwise specified, the document’s effective date of issue is the date on the request for proposal. Additional applicable documents may be included in specific TOs.

Document Number Title

a. DoD 2000.12 DoD Antiterrorism (AT) Program

b. DoD 2000.16 DoD Antiterrorism (AT) Standards

c. DoD 5200.08-R DoD Physical Security Program

d. DoD 5200.1-R DoD Information Security Program

e. DoD 5200.2-R DoD Regulation – Personnel Security Program

f. DoD 5220.22-M DoD Manual – National Industry Security Program Operating Manual

(NISPOM)

g. DoDD 8500.1 DoD Directive – Information Assurance

h. DoDI 8500.2 DoD Instruction – Information Assurance (IA) Implementation

i. DoDI 8510.01 DoD Instruction – Information Assurance Certification and Accreditation

Process

j. DoDD 8570.01 DoD Directive – Information Assurance Training, Certification, and

Workforce Management

k. DoD 8570.01-M Information Assurance Workforce Improvement Program

l. AR 25-2 Information Assurance

m. AR 380-5 Department of the Army Information Security Program

n. AR 380-20 Restricted Areas

o. AR 380-67 Personnel Security Program

6.2 Guidance documents. The following documents are to be used as guidance. Unless otherwise specified, the document’s effective date of issue is the date on the request for proposal. Additional applicable documents may be included in specific TOs.

Document Number Title

a. MIL-M-85337A Manuals, Technical; Quality Assurance Program: Requirements for (15 NOV

1984) [S/S BY MIL-PRF-85337B].

b. MIL-DTL-24784 Manuals, Technical: General Acquisition And Development Requirements

c. MIL-HDBK-61A Configuration Management

d. MIL-HDBK-881A Work Breakdown Structure

e. ISO/IEC -9000 International Organization for Standardization, Quality Management

Principles

f. ISO/IEC 12207 Information Technology – Software Life Cycle Processes (provides common framework for developing and managing software)

g. ISO/IEC 15288 Systems Engineering – System Life Cycle Processes

h. ISO/IEC 15939 Software Engineering – Software Measurement Process

i. ISO/IEC 14764 Information Technology – Software Maintenance

j. IEEE Std 12207-2008 Systems and Software Engineering – Software Life Cycle Processes

k. IEEE/EIA 12207.1-1997 Guide for ISO/IEC 12207, Standard for Information Technology – Software Life Cycle Processes – Life cycle data

l. IEEE 802.11i-2004 IEEE Standard for Information Technology- Telecommunications and Information Exchange Between Systems- Local and Metropolitan Area Networks- Specific Requirements Part 11: Wireless LAN Medium Access Control (MAC) and Physical Layer (PHY) Specifications Amendment 6:

Medium Access Control (MAC) Security Enhancements

m. DI-MISC-80508B Data Item Description: Technical Report-Study/Services (14 NOV 2006)