B08-SOLAMD0005_W912PF20Q0057_Final_20201208.pdf

0011540776-0002

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

Revise PWS to incorporate the new required application, Army Maintenance Application (ArMA). All changes are in red font. See attached Guide: B08_RFQ_TE7_W912PF20Q0057_ArMA - Clerk User Guide v2_20201202.

If any price changes are due to this amendment please incorporate them under CLIN 0002, 1002, and 2002 in the RFQ and Price Exhibit:

B08-PriceExhibitAmend0004.

The revised due date is 14 December 2020.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 113

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 08-Dec-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912PF20Q0057

X 9B. DATED (SEE ITEM 11)

17-Sep-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

08-Dec-2020

CODE

414TH CSB RCO ITALY

414TH CSB - RCO ITALY

VIA DELLA PACE #197

VICENZA 36100

W912PF 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W912PF20Q0057

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 20-Oct-2020 10:00 AM to 14-Dec-2020 10:00 AM.

SUPPLIES OR SERVICES AND PRICES

CLIN 0002

The CLIN description has changed from Maintenance- Management Govern. Leased to Maintenance Management:- Govern. Leased.

CLIN 1002

CLIN 2002

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT (PWS)

FOR MILITARY FAMILY HOUSING MAINTENANCE AND REPAIR SERVICES

VICENZA, ITALY

Note: For the purpose of this acquisition, “Government Owned Quarters (GOQ)” means Villaggio housing area;

“Government Leased Quarters (GLQ)” means any family housing with a valid government lease agreement; “Army Family Housing (AFH)” means any government-controlled family dwellings unit leased or owned by the government to house military families; “Unaccompanied Personnel Housing (UPH) – refers to any government-controlled (leased or owned) to barracks unaccompanied military personnel. For the purpose of this solicitation, the term “Villa” means any housing quarters located in Villaggio and “unit” means any Government Leased Housing (GLQ) outside Villaggio.

Part 1

General Information

1. General: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The contractor shall provide all management, supervision, personnel, supplies, materials, equipment, vehicles and services necessary to perform military family housing maintenance and repair services in Army Family Housing (AFH) associated with the USAG – ITALY, VICENZA, Italy, as set forth in this PWS.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide recurring Inspection and Preventive Maintenance mentioned in paragraphs below. The contractor shall provide the technical knowledge and skills necessary to perform services to meet the standards set forth in this PWS for the housing units and support facilities. The contractor shall maintain military family housing units in a timely and professional manner to achieve clean, safe and livable conditions. All work shall be performed in accordance with manufacturer’s recommendations, national codes, and applicable federal, state, and local rules and regulations, unless otherwise specified herein.

Military family housing maintenance applies to all of the housing units, storage and garage buildings, playgrounds, and buildings.

1.2 Background: This contract is necessary to maintain in efficiencies conditions the following items: This is a firm fixed priced contract with T&M CLINS-type contract where all listed activities are not to be exclusively performed by the contractor. This contract shall be used to augment or supplement the capacity of the USAG – Italy, Vicenza, and its Government-Owned and Government-Leased Housing inventory in Vicenza, Italy. The USAG Vicenza Directorate of Public Works (DPW) may choose to perform some service calls under this contract. If, for any reason, DPW personnel is not able to perform works, service calls will be directed to contractor.

1.3 Scope: The Contractor shall provide non-personal services. The contractor shall provide all personnel, labor, vehicles, containers, tools, materials, equipment, transportation, supervision and other items and services necessary to manage and perform works described in the PWS, any attachment related to it, and the latest applicable Italian and European Standards, Laws and Regulations. The contractor shall perform related services such as managing staff, organizing work, preparing and submitting required reports, submitting information and performing all associated administrative work related to required contract activities. All work performed by the Contractor shall be in accordance with all applicable U.S. and Italian Nation laws and regulations, whichever is more restrictive at contract award date. This includes any required certification by authorized technicians in Italy (UNI- CEE regulations);

moreover the contractor must be ISO 9001-2015 and ISO 14001 certified. The contractor and all his staff must be authorized to work in confined space IAW Italian regulation “DPR 177/2011” (Attachment 4).

1.4 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12- month option years. The Period of Performance is anticipated as follows:

Base Year: 1 February 2021 to 31 December 2021 Option Year One: 1 January 2022 to 31 December 2022 Option Year Two: 1 January 2023 to 31 December 2023

A Phase-In Period is provided if needed from 1 January 2021 through 31 January 2021.

1.5 Reserved:

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) calendar days after contract award (DELIVERABLE 0001).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) calendar days. If the Government has provided comments, the Contractor shall then have three (3) calendar days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than thirty (30) calendar days prior to the anticipated change and before implementation by the Contractor (DELIVERABLE 0001). The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

b. How will the Contractor monitor work to ensure that performance complies with all deliverables (etc. timelines, deadlines, and goals)?

c. How will the Contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the Contractor ensure all keys issued will remain controlled items (Paragraph 1.8 Key Control)?

e. How will the Contractor inventory and track maintenance of all Government Provided Equipment / Materials?

f. How will the Contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future?

g. How will the Contractor file and save all Quality Control related documents for the life of the contract plus 5 years?

1.6.1 Quality Control Plan Features. As a minimum, the contractor's QC plan shall address the following areas:

a. Personnel Management Plan - The contractor shall provide identification and clearly defined authority of all personnel under the contractor's organization. The contractor shall also provide an organization chart, and resumes of key supervisory and management personnel assigned to this contract.

b. Work Reception Quality Control - The service order desk is the interface between the contractor and customers. It is extremely important that the service order desk operate in an efficient and friendly manner.

The contractor's QC Plan must include checks of this work. As a minimum, the following must be checked periodically:

(1) How quickly the work order telephone is answered.

(2) The service call receptionist’s apparent attitude and tone when answering the telephone.

(3) Are service orders entered into Maintenance Management Information System (MMIS) on the same day as received?

(4) Are appointments for service made the same day?

(5) Are completed service orders properly filled out by the worker?

(6) Is data from completed service orders entered into MMIS the same day as received by service order desk?

c. Inspection System Quality Control - The contractor shall provide a quality control inspection system covering general and specific tasks included in the Performance Work Statement It shall specify tasks or areas to be inspected on either a scheduled or unscheduled basis, and the manner and frequency in which inspections are to be conducted. The system shall include methods for identifying deficiencies in the quality of service performed, before the level of performance becomes unacceptable.

d. Inspector Quality Control - The contractor shall provide names and qualifications of all individuals tasked to perform inspections, and the extent of their authority. This information may be in the form of an organization chart or other format approved by the COR.

e. Testing - The contractor shall provide information specifying the proposed test methods, including names of technicians and qualified testing laboratories to be used, if applicable. Testing types must be specified and approved by the COR.

f. Deficiencies - The contractor shall provide a method to identify, track and manage deficiencies in the work.

As a minimum the contractor shall:

(1) Establish an inspection system to find deficiencies.

(2) Record deficiencies on a tracking list.

(3) Check that the service order is not closed until all deficiencies are corrected.

(4) Identify the worker that performed the deficient work.

(5) Determine the best reason why the deficient work occurred, i.e. lack of competence, training, proper tools, time, materials.

(6) Record the reason in the MMIS to ensure the worker is credited with the deficient work.

(7) Order re-work to correct the deficiency.

(8) Inspect when the re-work is complete.

(9) Annotate the Deficiency Tracking List to close the deficiency.

g. Documentation and Enforcement - The contractor shall provide a method of documenting and enforcing quality control operations of both prime and subcontractor work, including inspection and testing. The contractor shall maintain a current file of all inspections conducted by the contractor, and the corrective actions taken. The documentation shall be made available to the Government at any time during the term of this contract.

h. The contractor shall establish and maintain a complete written QCP to ensure the requirements of this contract are provided as specified. The COR will notify the contractor of acceptance or required modifications to the plan. The contractor shall make appropriate modifications (at no additional cost to the Government) and obtain acceptance of the plan by the COR. The Government has the right to require revisions of the QCP (at no cost to the Government) should the incorporated plan fail to control the quality of the services provided, at any time during contract performance. If at any time revisions are required to the QCP, the contractor shall submit the requested revisions within seven (7) calendar days of notification from the Government.

1.6.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.6.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.6.3.1 U.S. Holidays: Work shall not be performed during American holidays, unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

HOLIDAY NAME DATE HOLIDAY NAME DATE

New Year’s Day January 1st M. L. King Memorial

Day 3rd Monday in January

Presidents Day 3rd Monday in February

Memorial Day last Monday in May

Independence Day July 4th Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veteran’s Day November 11th

Thanksgiving Day 4th Thursday in November

Christmas Day December 25th

1.6.3.2 Host Nation Holidays: Work shall not be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

ITALIAN HOLIDAYS DATE

New Year's Day 1 January Epiphany Day 6 January Easter Monday Varies yearly Liberation Day 25 April Labor Day 1 May Republic Day 2 June Assumption Day 15 August Local Holiday * 8 September * All Saints’ Day 1 November Immaculate Conception Day 8 December Christmas Day 25 December Saint Stephen’s Day 26 December

1.6.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.6.4.1 Government Facility Office Hours: The Government facility office hours are Monday through Friday from 08:00 hours through 17:00 hours except Italian and U.S. Holidays identified in paragraph 1.6.3.1 and 1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.4.2 Government Facility Operating Hours: The Government facility operating hours are Monday through Friday from 08:00 hours through 17:00 hours except Italian and U.S. Holidays identified in paragraph 1.6.3.1 and

1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.6.4.3 Contractor Support Hours: The Contractor shall provide support Monday through Friday from 08:00 hours through 17:00 hours and in accordance with subparagraphs of this section except Italian and U.S. Holidays identified in paragraph 1.6.3.1 and 1.6.3.2 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4.3.1 Normal Duty Hours: The contractor shall perform work required under this contract during the following hours: 8:00 to 17:00 Monday through Friday.

BETWEEN OCCUPANCY MAINTENANCE (BOM) may be accomplished at any time, including weekends and holidays, except between the hours of 21:00 and 8:00. Turn back of BOMs to the Government shall be restricted to the hours of 8:00 to 16:00 Monday through Friday, excluding US Government and Italian holidays. The contractor may work extended hours when requested in advance and approved of by the COR, to ensure timely completion of work, at no additional cost to the Government.

The contractor may be required by the COR to accept and respond to service calls for Ederle, Del Din, ASP7, Longare, Torri, Lerino , Villaggio (or Vicenza Military Community - VMC) during normal duty hours due to special events (estimated at approximately 300-400 hours per year).

1.6.4.3.2 After Hours Service Call/Request Reception Hours: Service calls/requests for emergencies shall be accepted and responded to 24 hours a day, 7 days a week, including American and Italian holidays. The contractor shall receive requests for service at Ederle, Del Din, ASP7, Longare, Torri, Lerino, Villaggio (or VMC) after normal duty hours, weekends, holidays, and special occasions, at the request of the COR (estimated at approximately 1500 calls/requests per year).

1.6.4.3.3 U-DO-IT Center Work Hours: The U-DO-IT Center’s normal work hours shall be:

For the period of 01 September through 30 April; Tuesday and Thursday: 08:00 to 12:00 hours and 13:00 to 17:00 hours; Monday, Wednesday and Friday from 09:00 to 18:00 hours; Saturday from 10:00 to 14:00 hours

For the period of 1 May through 31 August; Tuesday and Thursday 09:00 to 12:00 hours and from 13:00 to 18:00 hours; Monday, Wednesday and Friday from 10:00 to 19:00 hours; Saturday from 09:00 to15:00 hours.

The U-DO-IT Center shall be closed on Italian Holidays.

1.6.4.4. Contractor Work Plan: RESERVED.

1.6.5 Training Holidays: USAREUR has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.6.6 Base Closure Notification Procedures. After an official decision to close Villaggio has been made by the Post Commander, the closure shall be broadcast on all major regional TV and radio stations.

1.6.7 Unforeseen Base Closures. When an unforeseen base closure occurs on a regularly scheduled day of work, the contractor shall work service calls falling in the Emergency category only. Work, other than emergency, shall be completed on the following work day, providing the base has been reopened. If necessary, the contractor may reschedule the work to any day satisfactory to the occupant and contractor.

1.6.8 Emergency Cancellation of Maintenance Services. The project manager shall be notified by the COR if maintenance services will not be required due to any other emergency reason.

1.6.9 Place of Performance: The work to be performed under this contract will be performed throughout the United States Army Garrison (USAG) Vicenza, and at Army Family Housing areas.

1.6.9.1 Villa Locations: A list of both Villaggio Villas and LH units is provided at Appendix 3.

1.6.9.2 Villaggio Villas (Government Owned Housing): These housing units (Villas) are located on the Villaggio Housing Compound (Villaggio Americano Della Pace) in Vicenza, Italy. There are 249* Villas of different sizes.

The Villas are grouped together in buildings. Most buildings contain either 2 or 4 Villas. There are also five (5) single Villa buildings. The Villas are classified by size as follows:

a. Type A - 3 Villas, each with 165 sq/mt floor & 800 sq/mt wall/ceiling area.

b. Type B - 8 Villas, each with 146 sq/mt floor & 590 sq/mt wall/ceiling area.

c. Type C - NONE

d. Type D - NONE

e. Type E - 84 Villas, each with 111 sq/mt floor & 510 sq/mt wall/ceiling area.

f. Type F - 152 Villas, each with 128 sq/mt floor & 520 sq/mt wall/ceiling area.

g. Type G - 2 Villas, each with 250 sq/mt floor & 1,212 sq/mt wall/ceiling area.

*Total amount of Villas and sizes may vary during the duration of the contract due to MILCON project which will renovate the Villaggio della Pace Housing area.

1.6.9.3 Leased Quarters (GLQ): The U.S. Government also leases approximately 493 housing units from local landlords/companies. A complete list is found at Appendix 3.

1.7 Security Requirements: The following information is provided on security related matters.

1.7.1 Security Program: RESERVED

1.7.2 Personnel Security Clearance Requirements: RESERVED

1.7.3 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16) Installation Access Control or (AE) Regulation 604-1 for Italy specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 can be found on the following website: https://media.defense.gov/2017/Apr/27/2001921546/-1/- 1/0/AER190-16.pdf

1.7.3.1 The Contractor shall provide the COR, an Initial Installation Pass Log within three (3) calendar days after contract award (DELIVERABLE 0013). The log must at a minimum contain the following information:

a. Name and address of each employee

b. Identification Document of each employee

c. Copy of personnel register

d. “Centro per l’impiego” Identification Document

e. The contractor shall furnish a list of private and commercial vehicles which will be used in conjunction with contract work. The contractor vehicles shall be clearly marked with the contractor’s name or company logo. The contractor shall maintain all contractor furnished vehicles in an operational condition. All vehicles shall meet all requirements as per Italian “Codice della Strada”. The contractor personnel shall comply with all standard signs and regulations in regard to parking on the Government installations. The list of such vehicles shall be submitted together with the list of personnel and shall contain:

(1) Make of vehicle;

(2) Model and year of manufacture; and

(3) License Plate Number.

The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within three (3) days after any changes to the log (DELIVERABLE 0002).

1.7.3.2 The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within seven (7) calendar days

(DELIVERABLE 0002)

1.7.3.3 Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within seven (7) calendar days (DELIVERABLE 0002)

1.7.3.4 Common Access Cards (CAC): The contractor shall request a CAC for enough employee(s) to cover the workload in Army Maintenance Application (ArMA).

1.7.4 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

1.7.4.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to local and stateside background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager.

1.7.4.2 Local Nationals and Third Country Nationals: Local national and third country national Contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the Requiring Activity Manager. Forwarding correspondence from the Contractors shall identify the associated contract number.

Local nationals and third country nationals agree to the same employee termination provisions as stated for U.S.

Citizens (see paragraph 1.7.4.1 above, in particular, same requirements to replace the employee (and within timeframe noted) when results of background check are unfavorable).

1.8 Key Control: The contractor shall establish, document and implement methods for ensuring that all keys issued to the contractor by the Government are not lost or misplaced, and are not used by unauthorized persons. The contractor shall not duplicate Government-issued keys. The contractor shall develop procedures covering key control, which shall be included in the QCP. Such procedures shall include recording of keys that are issued and turn-in of keys by personnel who no longer require access to locked areas.

1.8.1 Lost Keys: The contractor shall immediately report any occurrence of a lost or duplicated key to the COR and the Contracting Officer. In the event keys are lost or duplicated, the contractor shall be required, upon written direction by the Contracting Officer, to re-key or replace the affected lock or locks at no cost to the Government;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces locks or provides re-keying services, the total cost of shall be deducted from the monthly payment due to the contractor. In the event a master key is lost or duplicated, all locks & keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.8.2 Access to Government Facilities: The contractor shall prohibit the use of Government issued keys by any persons other than duly authorized contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees, to permit entrance of persons other than contractor’s employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.8.3 Lock Combinations: The contractor shall establish and implement procedures to ensure that lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations, and ensure combination change procedures are implemented. These procedures shall also be included in the contractor’s QCP. Any cost of repair or replacement of lock boxes damaged by contractor personnel shall be deducted from the monthly payment due.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Written minutes of these meetings shall be prepared by the Government and signed by the Contract Administrator. Should the contractor not concur with the minutes, the contractor shall state, in writing, any areas of non-concurrence to the Contracting Officer within ten calendar days of receipt. The minutes shall be included in the contract file.

1.10 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.11 Key Personnel: The following personnel are considered key personnel by the Government: Contract Manager/Alternate Contract Manager. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Contract Manager, who shall act for the Contractor when the Contract Manager is absent, shall be provided in writing to the Contracting Officer no later than seven (7) calendar days after contract award (DELIVERABLE 0012). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 8:00 a.m. to 5:00 p.m., Monday through Friday except Italian and Federal holidays (para 1.6.4) or when the Government facility is closed for administrative reasons.

1.11.1 Project Manager: The contractor shall provide a Project Manager (PM) who shall be responsible for the performance of the work. The contractor shall provide the name of the PM and an alternate(s), who shall act in place of the PM when the PM is absent, to the Contracting Officer within 10 days after contract award (DELIVERABLE 0015). The PM shall be able to speak, read, and write the English language. The contractor shall provide home and business telephone numbers for the PM and alternate(s), where these persons may be contacted outside of normal duty hours. The PM or alternate(s) shall have full authority to act on behalf of the contractor, including contractual signatures, on all contract matters relating to the daily operation of this contract. The PM or alternate(s) shall be available to meet with Government personnel regarding problems within 2 hours after notification. The PM or alternate(s) shall be on site during normal duty hours and contingencies requiring work beyond normal duty hours.

After normal duty hours, the PM or designated alternate(s) shall be available within 3 hours.

1.11.2. Pest Control Manager/Technician: The contractor shall provide a Pest Control Manager (PCM) available to the Government during normal working hours and days. The PCM shall be licensed by the Italian Government to perform pest control work. Copies of certification documents shall be included in the Personnel section of the Contractor's Pest Control Plan (PCP). The PCM shall be able to speak, read, and write the English language. The Contractor shall provide the name of the individual who is designated as the PCM, and a legible photocopy of the individual's pest controller certification, to the KO and COR within 15 calendar days after contract award (DELIVERABLE 0016). The Contractor shall provide written notice to the COR of any change of the PCM. The Government representative shall approve any requested changes. The manager must have the Patente per l'Uso e l'Acquisto dei Presidi Sanitari" currently valid and released by "Ispettorato Provinciale dell'Agricoltura".

1.11.3. Special qualifications: The contractor shall ensure that employees doing trade work be certified and qualified in their respective trades. The contractor shall maintain proof of qualifications for immediate review by the US Government, upon request. The contractor shall ensure there is a sufficient number of employees who have the following current and valid professional certifications, in accordance with Italian law, before starting work under this contract:

a. Refrigerant Transition and Recovery Certification

b. Certification in the use of Recovery Systems for Freon Recovery

1.11.4. Employee Conduct: The contractor shall comply with the requirements set forth in the performance work statement, and with USAG Italy regulations concerning conduct of employees as referenced herein. Contractor personnel shall comply with directives pertaining to operation of privately owned vehicles, to include contractor owned vehicles.

1.11.5. Standards of Appearance: Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. With the exception of office personnel, the contractor shall furnish all contractor employees with a uniform shirt and uniform pants. Jeans may not be substituted for uniform pants. Uniform shorts may be worn by the exterior crews only. All uniforms shall be the same color. The contractor shall furnish contractor employees an identification badge, which shall include as a minimum, the person’s name, the name of the contractor and the words "Housing Maintenance". Each employee shall wear the badge on outer clothing, on the front of the body between the neck and waist, so that the badge is visible at all times. These badges shall also include a current picture of the employee. Also see PWS 1.12.2.

1.12 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

The contractor shall provide a uniform shirt or shop-coat with the company name inscribed on the back and the employee nametag on front, for each employee. The company and employee name shall be of a contrasting color and be distinguishable from a distance of 3 meters. Contractor's employees shall wear uniform shirt or shop-coat at all times while engaged in the performance of this contract. Uniform apparel similar in appearance to any of the American or Italian fire, police or military services is not acceptable.

1.12.1 Workspace: Workspace sign location shall be coordinated with the COR. Contractor employees shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting or attending meetings, and seminars. All Contractor correspondence (written, facsimile, and email display) shall include their company name. Requirements for Contractor vehicles is addressed under Part 4 paragraph 4.2.

1.12.2 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). The Contractor (to include subcontractors) shall provide each of their employees an easily readable identification badge. The badge must include as a minimum, the company’s name and the employee’s last name. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of employee.

1.13 Installation Clearance Requirements:

a) Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with AE Regulation 190-16, Installation Access Control, will be grounds for denying access to U.S. installations and controlled areas. The Contractor is responsible to ensure that any Subcontractor used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any Subcontractor utilized by the contractor, are made aware of and comply with these requirements.

b) The Contractor is responsible for being aware of and complying with the requirements associated with

Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control (IAC) processing requirements.

c) The Contractor is responsible for returning installation passes to the issuing Installation Access Control

Office (IACO) when the contract is completed or when a contractor employee no longer requires access.

d) AE 190-16 can be found on the following website: http://www.ecc-e.army.mil/ under the library link.

Organizational Sponsor: Andrea Morsoletto, Housing Office (DPW) Location: Via Casermette, Vicenza DSN Phone: 646-2754 Commercial Phone: 0444-712754

Installation Access Control Office: USAG - DEPARTMENT OF EMERGENCY SERVICES Location: CASERMA EDERLE, VICENZA, ITALY DSN Phone: 646-5343/39 Commercial Phone: 0444/715343

e) The contractor shall obtain entry passes for each employee from the COR. The contractor shall inform his personnel that they may be subjected to a search when entering or leaving the installation at the discretion of the Installation Commander. Upon completion of the contract work or upon employee termination the contractor shall return all passes to the COR.

f) The contractor shall maintain a current listing of employees. The list includes each employee’s name and social security number. The list is provided to the COR at the contract start date. Updated listings are provided upon change of employees. Upon termination of any employee, the contractor shall notify the COR of the action by the next duty day and shall return all Government identification for that person to the COR by no later than one additional duty day.

1.14 Contractor Travel and Other Direct Costs (ODCs): RESERVED.

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract.

All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: RESERVED.

1.17 Non-Disclosure Statements: RESERVED.

1.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.)

or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI and shall promptly notify the Contracting Officer. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.19 Phase In: If required, a thirty (30)-day phase in period is provided for, from 01 January 2021 until 31 January 2021.

1.19.1 Transition to New Contract: To ensure a smooth transition in the change of work effort from the existing contract, there will be a phase-out/phase-in period (CLIN 0016). The purpose of the phase-out/phase-in period is to allow the awardee:

a. To observe work accomplishment by current employees.

b. To become thoroughly familiar with work requirements and work procedures.

c. To complete personnel requirements (work force) including the hiring of personnel to assure satisfactory performance beginning on the contract start date. The contractor is prohibited from soliciting personnel for employment during their duty hours, unless interview arrangements are made through the personnel offices at this installation.

d. To obtain security clearances, if required.

e. To complete training requirements and accomplish necessary training of contractor employees.

f. To complete the development of necessary work plans/procedures.

g. To complete the development of quality control plans and procedures.

1.19.2. Access to Government Facilities: The contractor shall be allowed access to the facilities to familiarize supervisors, key personnel and staff with equipment, reporting, work scheduling and procedures. However, such access shall not interfere with the efforts of the incumbent contractor personnel. To preclude such interference, arrangements for access to the Government facilities shall be made with the knowledge of the Administrative Contracting Officer. Access shall be limited to the following categories of personnel:

a. Contractor supervisory and clerical personnel.

b. Contractor equivalent of a Government supply clerk.

c. Contractor foreman level personnel to observe operations, work flow, priorities, scheduling, equipment handling, storage, parts, safety, security, etc.

1.19.3 Phase Out Period: If there is a change in contractor or if the operation reverts to in-house, the incumbent contractor shall provide familiarization, as described in paragraph 1.19.1, entitled "Orientation Period," to the Government or the follow-on contractor, whichever the case may be. During the phase-out familiarization period, the incumbent shall be fully responsible for operation of all services provided under this contract.

1.19.4. Site Visits and Recruitment of Employees: The Government reserves the right to conduct site visits in all contractor operated facilities in conjunction with the solicitation of offers for the follow-on contract. In the event the follow-on contract is awarded to other than the incumbent, the incumbent contractor shall cooperate to the extent required to permit an orderly changeover to the successor contractor. With regard to the successor contractor’s access to incumbent employees, a recruitment notice may be placed in each facility at the time of award.

1.19.5. Contractor Cleanup: The contractor shall at all times keep work areas used in or near residences and storage areas free from accumulations of waste material, rubbish, tools, scaffolding, equipment, and materials not the property of the Government. Upon completion of the job, the contractor shall leave the work and premises in a clean, neat, and safe condition. The contractor shall be responsible for the exterior appearance of all contractor storage areas to include picking up litter, mowing grass, and disposing of it. This also includes disposal of all hazardous waste in accordance with the Resource Conservation and Recovery Act, 40 CFR 260-265, and applicable Host Nation statutes and regulations.

1.19.6. Coordination with Other Contractors: The Government may undertake or award other contracts for additional work and the contractor shall fully cooperate with such other contractors and Government employees, carefully fitting his own work, to any additional work, that may be directed by the Contracting Officer. The contractor shall not commit or permit any act that will interfere with the performance of work by any other contractor or by any Government employee.

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