W912PF19Q0045_Amendment_0001.pdf

W912PF19Q0045

414TH CSB RCO ITALY SUBOFFICE LIVORNO

VIA AURELIA, EDIFICIO 5131

ZONA DEPOSITO

56128 TIRRENIA (PISA)

SEE SCHEDULE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

See page 2 for details.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 78

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 20-Sep-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W912PF19Q0045

X 9B. DATED (SEE ITEM 11)

06-Sep-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

20-Sep-2019

CODE

414TH CSB RCO ITALY SUBOFFICE LIVORNO

VIA AURELIA, EDIFICIO 5131

ZONA DEPOSITO

56128 TIRRENIA (PISA)

W912PF 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMENDMENT 0001

The purpose of this amendment is as follows:

a) To reply to Request for Information:

QUESTIONS & ANSWERS:

PROSPECTIVE CONTRACTOR A

Good afternoon, referring to ADDENDUM TO FAR 52.212-1 A. INSTRUCTION TO QUOTERS - Page 147 - Paragraph 2:"The term" Offeror" means an individual firm or a Consorzio. No A.T.I., Joint Ventures or Scarl businesses may participate in this solicitation."

We are requesting the following clarifications:

1) The legal form of our company (COLSER s.c.r.l.) is precisely s.c.r.l. (a cooperative).

Moreover we are the current supplier of the expiring contract.

Our company intends to participate individually, as required by paragraph 2 (individual firm).

Please confirm that our company can participate.

Yes, they may participate.

2) Furthermore, paragraph 2 specifies that a Consorzio may participate. In this case, can the Consorzio use its cooperatives regularly associated? In the event of a negative response, please list the types of companies that the Consorzio can use.

Yes the Consorzio can use its cooperatives regularly associated.

3) In case of negative replies to the first two questions, we are asking on what principles and legal references, the Government has chosen to limit participation in the tender procedure to cooperative companies; in this regard we note that our company has been involved in tenders for about 20 years, and in the event of awarding it has operated and currently operates for the Government. Any impediment to participation would determine an important economic, social and employment damage for Colser Servizi.

Not applicable since neither of the responses to questions 1 or 2 were no.

PROSPECTIVE CONTRACTOR B

1. RFQ was issued on 6 Sep 2019. Is possible to postpone the offer due date (that is 23 Sep 2019) since the time to study the RFQ and to prepare a reasonable offer is very restricted?

See revised “Addendum to FAR 52.212-1”.

2. Please provide square meters by type of area (toilets, kitchens, breakrooms, offices, external glass spaces).

This information is not available from the U.S. Government at this time.

3. Approximately, how many personnel on base so we can know how many hand towels and toilet paper to provide?

This information is not available from the U.S. Government at this time.

4. Approximately, how many trash cans are there?

This information is not available from the U.S. Government at this time.

5. Are toilet tissue dispensers, towel dispensers, soap dispensers, toilet seat cover dispensers, and sanitary napkin dispensers already installed?

Yes, the toilet tissue dispensers, towel dispensers and soap dispenser are already installed.

There are not toilet seat cover dispensers and sanitary napkin dispensers. Installation of dispensers where missing will be done by the U.S. Government (DPW).

6. Reference is made to TE-1 CHILD DEVELOPMENT CENTERS, SCHOOL AGE, YOUTH SERVICES (OMA), page 105 of the RFQ. You require the Contractor to perform constant custodial daily services Monday through Friday between 08:00 and 17:00 hours, including Italian Holidays in the CDC (BLDG: 726) and in the Youth Facilities Services (BLDG:

201). The two buildings are approximately of the same size. In order to perform constant custodial daily service, you require (see para 8.1 Child Development Center (CDC) and School Age Service (SAS), page 100 of the RFQ) that the Contractor assigns one fulltime employee dedicated to the CDC/SAS (Bldg#726) Monday thru Friday 08:00-17:00 hrs. Also in BLDG 201 Youth Facilities Services the Contractor shall perform constant custodial daily service. The logic would say that even here the Contractor should assign one fulltime employee dedicated to the Youth Facilities Services (BLDG: 201) Monday thru Friday 08:00-17:00 hrs. However, the requirement is not indicated in the Performance Work Statement. Is there a particular reason why in BLDG: 726 there must a dedicated fulltime employee and in BLDG. 201 not?

One full-time employee dedicated is required for Bldg. #726 for all areas (CDC and SAS).

Youth Service located in Bldg. 201 does not require fulltime employee but only daily cleaning of its areas starting from 08:00 (Monday thru Friday). The requirement is in accordance with U.S. regulations.

7. Making reference to clause 252.232-7007 LIMITATION OF GOVERNMENT'S OBLIGATION (APR 2014), we don’t see which Contract line item(s) is/are incrementally funded. Please advice.

The clause will be filled in if and when the service is partially funded.

8. Is there a particular kind of replenish soap that the US Government wants?

No particular kind of hand soap is required. Supplies description can be found at paragraph 4.4 and for any type of product Material Safety Data Sheet (MSDS) shall be provided to the Contracting Officer’s Representative at the pre-performance conference for approval.

9. PERFORMANCE WORK STATEMENT (PWS) states that Contractor shall perform in accordance with U.S. Army Regulation 420-1, and TM 5-609. Where can we find them?

They are both available online.

10. Both PMs, primary and alternate, must be on site during normal working hours or it is enough that one of the two is?

Primary or Alternate PM shall be on site during normal duty hours.

11. Reference is made to the requirement to have one or both PMs (see preceding question) on site during normal working hours. Do you mean Monday thru Friday, 08:00 to 17:00? There are exceptions? If yes, which and where?

Primary or Alternate PM shall be on site during normal working hours. For the services to be performed before or after normal duty hours (08:00 – 17:00 hrs., Monday thru Friday) for example: the cleaning service to be performed at Bldg. #705 (Defense Commissary Agency) the presence on the site of the Primary or Alternate PM is not required but they must be available to be contacted by phone.

12. Making reference to Para 1.4.6.1. Anti-Terrorism/Operation Security, a. AT Level I Training. In the PERFORMANCE WORK STATEMENT (PWS) is confusing. The para requires that all the employees complete “AT Level I awareness training within 30 calendar days after the contract start-date” (i.e., 9 November 2019); however, “the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, prior to issuance of Installation Access Passes”.

In order to start performance on 10 October 2019, Installation Access Passes must be requested immediately after the recruitment of the current personnel. We cannot understand how we can provide the training in such a short period of time between the hiring of the staff and the request for Installation Access Passes. Can we first request for Installation Access Passes and then do the training during the first month of service?

See Performance Work Statement (Revised on 17 September 2019)

13. Making reference to Para 1.4.6.1. Anti-Terrorism/Operation Security, d.

iWATCH/iSALUTE Training. Where is the training available online? Please provide address.

See Performance Work Statement (Revised on 17 September 2019)

14. Making reference to Para 1.4.6.1. Anti-Terrorism/Operation Security, e. OPSEC (Operation Security) Training. Where is the training available online? Please provide address.

See Performance Work Statement (Revised on 17 September 2019)

15. Making reference to Para 1.4.6.1. Anti-Terrorism/Operation Security, f. SHARP (Sexual Harassment Reporting Procedure) Training. Where is the training available online? Please provide address.

As indicated at paragraph 1.4.6.1 “Coordination with U.S. Government SHARP Representative shall be made to assure that the proper training is conducted”.

16. The offers are due on 23 Sep 2019. Award date is TBD; however, service must start on 10 Oct 2019. Contractor, after award and prior to start performance, shall hire the incumbent personnel, request installation passes, provide: time table service schedule, periodical services schedule, technical/safety data sheets (MSDS), conduct the initial consultation with the COR, to verify the areas (rooms, corridors, kitchens, break rooms and toilets) of each building that are to receive custodial service, provide immunizations, provide QCP, etc. Too many tasks in a very short period of time. Would it be possible to shift the service start date?

It is not possible to shift the service start date. Please reference to related CDRL or the mentioned above tasks and their required date.

17. Can you provide the approx. sizes of the Facility and storages for Materials provided by the US Government?

This information is not available from the U.S. Government at this time.

18. Reference is made to para 5.1.18 Wash Interior Glass and para 5.1.19 Wash Exterior Glass.

What do you mean for “Interior Glass”? Are the inner surfaces of the windows considered as “interior glass”? Are the “Exterior Glasses” the windows (inner and outer surfaces)? With para

8.24 you make reference to the windows (Windows/Interior Glass) but the word “window” is not mentioned in the schedules. We understand that the interior glasses are all the glasses inside a building with the exception of the windows (exterior glasses) where for windows we mean an opening in external walls of a building for admission of light and air. Are we correct with the interpretation?

Interior glasses are all the glasses (including the windows) that are inside the windows, while exterior glasses are those of the windows outside the buildings.

19. The RFQ provides the PERFORMANCE REQUIREMENTS SUMMARY (PRS) which clearly lists the Performance Objective, the Standard, the Performance Threshold, and the Method of Surveillance. However, it doesn’t specify procedures or remedies when services are not performed or do not meet contract requirements. Shall we assume that there will be no reductions in price (or fee) when services are not performed or do not meet contract requirements and that Contractor will be given an opportunity to correct nonconforming services at no increase in contract price?

Only the amount relating to the service not performed or performed incorrectly will be withheld. See Performance Work Statement (Revised on 17 September 2019). When performance does not meet the threshold in the PRS, in accordance with the FAR the Government can always take steps such as documenting non-conformance in their annual performance report in CPARS or even termintion if the contractor is found to be in default of the contractual requirements.

20. Can you please clarify for the task "Clean/supply Kitchens & Breakrooms" in building other than the DECA if the contractor services include cleaning kitchens equipment (intended as Kitchens appliances, ovens, fridges, horizontal surfaces) and if it does also include cleaning crockery and cutlery, trays etc.?

The cleaning includes tables and all other horizontal surfaces no appliances / equipment’s or any crockery, cutlery, trays etc. are included in the service.

21. We need to know current contractor company, number of employees who have been employed for over 4 months, weekly, hours, level of classification and seniority of the sector.

Same type of information was provided to all offerors with W912PF-19-Q-0035 – CUSTODIAL

SERVICES FOR USAG – ITALY, VICENZA AND POGGIO RENATICO, (FE).

The company providing the service is CO.L.SER Servizi scrl, Via G. S. Sonnino 33/A, 43126 Parma. The following information about incumbent’s personnel are provided:

12 employee for daily cleaning. Same employees for the periodical services in rotation managed by the company;

7 employees have category 2 5 employees have category 1 The supervisor employee has category 5

22. Please indicate the price that the US Government is currently paying for the service that is being solicited. Same type of information was provided to all offerors with W912PF-19-Q-0035

– CUSTODIAL SERVICES FOR USAG – ITALY, VICENZA AND POGGIO RENATICO,

(FE).

Previous contract W912PF-15-C-0001 was awarded for a total amount of Euro 1,253,289.96 (12 months Base Year plus Four Option Years)

23. For what concern schedule of services, tasks and square meters reported in “Technical Exhibit” sheet would you mind indicating if there are reductions or increases in comparison to the current services performed? In other words, is the new RFQ decreasing or increasing compared to the current contract in terms of square meters and performances? The US agency replied to the same question under W912PF-19-Q-0035 – CUSTODIAL SERVICES FOR

USAG – ITALY, VICENZA AND POGGIO RENATICO, (FE).

Since starting from 01 October 2019 the part of the installation named “Camp Darby North” will be returned to the Italian Government the buildings in that area will no longer covered by the cleaning contract. Therefore, the reply is yes. There is a reduction in comparison to the current services performed.

24. Starting from 1 July 2015, with the entry into force of the ministerial decree of 30 January 2015, issued in implementation of article 4 of the decree-law 20 March 2014, n. 34, the verification of the regularity of contributions is made exclusively on a telematics basis and in real time. The positive outcome of the regularity verification generates the online DURC valid for 120 days from the request. For the same period, the possibility of activating a new query for the same fiscal code is inhibited. This is what the INPS website establishes (Caution-https://www.inps.it/nuovoportaleinps/default.aspx?itemdir=50130 < Caution-https://www.inps.it/nuovoportaleinps/default.aspx?itemdir=50130 > ) The DURC we generated to participate to several solicitations is valid until Thursday 19 September 2019. Before that day we cannot generate any new query.

The first business day to generate a new query is September 20th, which unfortunately falls on a Friday. The offer due date is 12:00 PM Monday 23 September 2019. Since there is a weekend in the middle (21-22 September 2019), it could happen that we can't get a new DURC by the offer due date. In which case, we still intend to include in the proposal the DURC we have at the moment and send the new one as soon as we receive it. We hope that the Contracting Officer understands that we cannot change the INPS regulations in force (i.e., you cannot generate a new query before the expiration of the DURC). We believe that the regularity of the DURC is a matter of contractor's responsibility and that the DURC online is freely available for consultation not only by the person who requested it but also by anyone who has an interest in it (e.g., the Contract Specialist or the Contracting Officer).

We would appreciate an answer, See revised paragraph and revised due-in date.

b) To replace the Performance Work Statement with “Performance Work Statement

(Revised on 17 September 2019). The corrections are in yellow;

c) To replace Attachment #3 Technical Exhibit – Livorno with Attachment #3 Technical Exhibit – Livorno Revised on 17 September 2012;

d) To replace the layouts of Camp Darby, Bldg. 113 Amin., Bldg. DECA MED ZONE, Bldg. 204 Amin., Bldg. 204 Fitness Center provided by Attachment #2 APPENDIX A – Floor plans and Maps with the attached ones: Camp Darby (N), Bldg. 113 Admin (N);

Bldg. 725 DECA MED ZONE (N), Bldg. 204 Admin. (N), Bldg. 204 Fitness Center (N), Bldg. 725 DECA MED ZONE (N);

e) To revise “Enclosures & Attachments”;

f) To revise DFAR 252.232-7006 titled “Wide Area Workflow Payment Instructions (Dec 2018)”, and

g) To revise “Addendum to FAR 52.212-1”.

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 23-Sep-2019 12:00 PM to 25-Sep-2019 12:00 PM.

The following have been modified:

ADDENDUM TO FAR 52.212-1

ADDENDUM TO 52.212-1

A. INSTRUCTIONS TO QUOTERS

The Quoter (s) shall provide a written quote (IN ENGLISH) that MUST address each of the factors on the table below. The only document that can be submitted in a language other than English is the Certificate of Chamber of Commerce and mandatory documents. Quotation packages must be received no later than the Request for Quotation closing date and time listed on the FRFQ. The quoter is responsible for verifying that their quotation package was received before the RFQ closing date and time. Only email submission will be accepted.

The US Government intends to evaluate quotes and award a contract without discussions.

All quotes must be submitted to the Contracting Officer no later than 12:00 p.m. “noon” (local time, Rome, Italy) on September 25, 2019. All quotes shall include the company point of contact, phone number, and email address. The Point of Contact for this requirement is:

Sonia Zanobini 414th Contracting Support Brigade RCO Livorno Sub-Office Email: Sonia.zanobini2.ln@mail.mil

The Alternate Point of Contact for this requirement is:

Danielle McNeely 414th Contracting Support Brigade RCO Livorno Sub-Office Email: holley.d.mcneely.civ@mail.mil

Only E-Mail quotes will be accepted. Quotes shall include one scanned copy of the dated offer signed by an official fully authorized to bind the quoter. The documents shall be submitted in Adobe Acrobat (PDF) format.

E-Mail Submission Instructions: Quoters shall submit their quotation via E-Mail using the subject line "W912PF19Q0045, Custodial Services at DMC-USAG Italy." If more than one email is required to submit all quotation attachments, quoters shall indicate in the E-Mail number at the end of the subject (i.e. for the first of three E-Mails, "W912PF19Q0045, Custodial Services at DMC-USAG Italy, E-Mail 1 of 3"). If the quotation submission requires multiple E-Mails to submit, ALL E-Mails shall be submitted prior to the time listed above. E-Mails received after shall be considered late and the quote will be rejected. (NOTE: Recommended maximum file(s) size per email is no larger than 5MB. If quotation documents exceed 5MB, submit in multiple emails)

Quoters shall include the names and number of attachments in the body of each E-Mail. E-mail submissions shall be sent to both of the above email addresses. Be advised that the Government does not provide automatic notification of receipt; contact the POC via telephone to receive confirmation.

Page Limitations and Format. The Quoter’s quotation package shall consist of four (4) volumes. Each respective volume shall comply with the following format and page limitations in accordance with the table below.

Volume Description/Title Page limit I Mandatory Documentation No Page limit II Factor I – Technical Experience* 20 pages

III Factor II - Past Performance* 20 pages

IV

Factor III – Price* (Request for Quotation/Contract/Standard Form 1449)

No page limit

*Document Format: Times New Roman, Size 10 Font, single spaced.

Use of hyperlinks is prohibited.

1. All information shall be confined to the appropriate Volume. The Quote shall be prepared clearly and concisely to demonstrate that the quoter has a complete understanding of the requirements. Quoter shall prepare their quotes on the presumption that the Government has no previous knowledge of the quoter’s capabilities. Quotes will be evaluated only on the information specifically presented in respective submittals.

2. The term “Quoter” means an individual firm or a Consorzio. No A.T.I. and Joint Ventures businesses may participate in this RFQ.

3. Quotes shall not merely repeat to perform work in accordance with the Performance Work Statement (PWS). The PWS reflects the objectives of the program; therefore, repeating the PWS without sufficient elaboration will not be accepted. Quoters that submit generic Quotes risk receiving unacceptable ratings.

4. The cover of each volume shall include the RFQ number, volume number, and firm name, address, POC, CAGE Code (NCAGE Code) and DUNS number.

NOTE: The Technical Evaluation Board (TEB) will not evaluate pages exceeding the “Page Limits” stated in the Table above ( e.g. Volume III, Description/Title, Factor 3 –Experience, Page Limit – 20 Pages: the 21st + pages will not be evaluated by the TEB).

B. VOLUME CONTENT. Each Volume shall contain the information outlined below:

1. VOLUME I – MANDATORY DOCUMENTATION:

The following documentation shall be submitted with the quoters’ quote and shall be in accordance with Italian requirements and laws:

a. The quoter must provide a copy of a Historical Chamber of Commerce Certificate of Membership (Certificato Storico di Iscrizione alla Camera di Commercio) or equivalent (for foreign companies) not older than 90 days at the time set forth for the receipt of Quotes. Self-certifications are NOT allowed and will be rejected. The business purpose (oggetto sociale) should include but is not limited to: Custodial Services for residential/commercial areas (Servizi di pulizia per aree residenziali/commerciali).

b. DURC: The quoter shall provide with the Quotation a copy NOT older than one hundred and twenty (120) days from the date for initial receipt of quotation of the DURC (Documento Unico di Regolarità Contributiva).

Self- certifications (autocertificazioni) are NOT allowed. The document MUST include the following statement:

“Con il presente documento si dichiara che l’impresa RISULTA REGOLARE ai fini del DURC” (“This document declares that the company is regular for the DURC purposes”).

c. The quoter must provide Attachment "Self-Certification for Antimafia" duly filled out.

2. VOLUME II - FACTOR I: TECHNICAL EXPERIENCE

1. The quoter must demonstrate that they have experience in providing relevant projects that are similar to the work of this RFQ. The quoters shall provide contract information of at least one (1) but not more than three

(3) relevant projects that begun no more than five (5) years before the date of this RFQ and have at least one (1) year of performance completed. Relevant means works of similar scope, size and complexity i.e.

performance of cleaning service in residential or commercial areas or communities (for es. refectory, mess, canteen, hospital, etc.). The value of each project shall be not less than Euro 100,000.00.

Consorzio firms may submit past experience for the firms which have performed work under their consorzio. It is the quoter’s responsibility to provide accurate points of contact, current telephone numbers and e-mail addresses for each identified contract.

2. It is the quoter’s responsibility to clearly explain and demonstrate to the Government how its work experience (and the experience of each teaming partner, if applicable) in each submitted project is relevant to the contract requirements in this RFQ.

3. The quoter shall provide a current copy of ISO 9001/2008 (Quality of Service) and ISO 14001/2004

(Environmental Management) certifications.

4. The quoter shall provide a resume (in English) for the Project Manager, Alternate, and Quality Control (QC) Manager. The resume shall show evidence that the Project Manager/Alternate and QC Manager has a minimum of five (5) years of experience in the same position for custodial services in commercial or residential areas or communities. In the event that a quoter is selected for award of a contract, there will be no substitutions of the Project Manager/ Alternate and QC Manager without the authorization of the Contracting Officer. The contractor shall not remove or replace the Project Manager/Alternate and QC Manager for this contract without the written concurrence of the Contracting Officer.

3. VOLUME III - FACTOR II – PAST PERFORMANCE

This volume shall contain past performance information regarding similar contracts.

The quoters shall provide contract information of at least one (1) but not more than three (3) relevant projects that begun no more than five (5) years before the date of this RFQ and have at least one (1) year of performance completed. Relevant means works of similar scope, size and complexity i.e. performance of cleaning service in residential or commercial areas or communities (for es. refectory, mess, canteen, hospital, etc.). The value of each project shall be not less than Euro 100,000.00.

The information shall be presented by completing the Attachment titled “Past Performance Questionnaire” of RFQ), one (1) for each contract. It is the quoter’s responsibility to provide accurate points of contact, current telephone numbers and e-mail addresses for each identified contract. The quoter is highly encouraged to submit past performance information with evidence of customer satisfaction such as performance evaluation, special commendation, recognition, letters of appreciation, awards of excellence, quoter’s quality certifications etc.; as long as these references are relevant to the effort set out in this RFQ. Consorzio firms may submit past performance for the firms which have performed work under their consorzio.

4. VOLUME IV - FACTOR III – PRICE

a. Providing Pricing. The quoter shall provide pricing by filling in the prices on Technical Exhibit 1 -

Livorno, which includes prices for each type of custodial service required in the different facilities.

1. In the spreadsheet, the Government has provided the frequency of each service in three

(3) different categories of facility (CDC and Youth Facilities Services, Fitness Centers and VIP Services, Installation Administrative & Community Facilities Services) for Oma and in seven (7) different categories of facilities (DECA Commissary, DECA MED ZONE, DLA, HAP (Bldg. 5020), HAP (Bldg. 5070) and 839th TBN (Bldg.

5130) and 839th TBN (Bldg. 5138) for other Customers. Quoters shall provide a rate for each service required in each category of facilities for the base period and the four

(4) option years. Technical Exhibit 1 – Livorno (Attachment 3) provides a list of the buildings by different facility categories and the related footage per building.

2. The quoter shall also fill out the total amounts for each Contract Line Item Number (CLIN) of SF 1449. The quoter shall ensure that prices are entered for all CLINs for which space has been provided. Quoter shall enter a unit price and a total price for each

CLIN.

b. SINGLE AWARD. The Government intends to make a single award; therefore, Quotes must be submitted for all the line items indicated in the RFQ. No award will be made for less than the full requirements shown in the RFQ. Any Quoter offering less than all of the RFQ requirements may be excluded from consideration for award if the Contracting Officer elects to make an award without opening discussions.

c. SUBMISSION OF QUOTES IN EUROS currency. Quotes submitted in response to this RFQ will be in terms of EUROS. Quotes received in other than EUROS shall be rejected.

QUOTES shall be valid 90 calendar days from the date of submission.

C. ADDITIONAL INFORMATION:

QUESTIONS: All questions concerning the RFQ shall be submitted via email to the following addresses sonia.zanobini2.ln@mail.mil and holley.d.mcneely.civ@mail.mil no later than 12:00 p.m. “noon” (local time, Rome, Italy) on September 16, 2019. Answers to quoters’ questions will be posted to FedBizOpps.gov in an amendment to the RFQ as needed.

PRE-QUOTATION CONFERENCE: No-pre-quotation conference will be held. See above for questions.

SITE VISIT: A site visit to allow the quoters to inspect the site where the services are to be performed will be held on 13 September 2019, 09:00 hrs. The meeting point will be at Camp Darby Gate, Via Vecchia Livornese, San Piero a Grado (Pisa).

SAM REGISTRATION: To be awarded a government contract the Quoter MUST:

a. Have a DUNS number (Dun & Bradstreet); Phone: 02-28-455-379)

- American: http://fedgov.dnb.com/webform

- Italian: http://www.dbn.it

b. Have a NCAGE number:

- American Contractor: CAGE code will be generated upon completion upon of SAM registration

- Italian Contractor: NCAGE code can be obtained via http://www.dlis.dla.mil/Forms/Form AC135.asp

c. Be registered in the System for Award Management (SAM) website https://www.sam.gov/portal/public/SAM/

Please ensure that your firm is registered with SAM and that all information is current. If you are not registered or your information is not current, you need to go to https://www.sam.gov/portal/public/SAM/ and fill out a web based application. You must have a DUNS number in order to start this process. If you do not have a DUNS number, you can obtain one at http://www.dnb.it. It takes two (2) to three (3) business days to receive a DUNS number and two

(2) to three (3) business days to receive a CAGE code. Please begin the process as soon as you received this RFQ in order to speed up the contracting process in the event that you are the winning quoter.

Not being registered in SAM does not preclude the quoter submitting a quote. However, the SAM registration shall be valid to award the contract.

ADDENDUM TO FAR 52.212-2

ADDENDUM TO 52.212-2

A. This acquisition will be conducted in accordance with FAR Part 12 Acquisition of Commercial Items, FAR 13.5 Simplified Procedures for Certain Commercial Items and as supplemented by agency.

The award will be made to the responsible quoter whose quote conforming to the RFQ will be most advantageous to the Government, price and other factors considered. Award will be made to the lowest priced quote that meets or exceeds all the minimum mandatory criteria in the RFQ evaluation factors. No additional merit is given for quotes that exceed the minimum criteria.

Quoters are put on notice that:

a. The non-price factors will be evaluated on an “acceptable/unacceptable” basis.

b. The non-price factors are evaluated for acceptability and not ranked.

c. The term “Quoter” means an individual firm or a Consorzio. No A.T.I. and Joint Ventures businesses may participate in this RFQ.

d. Tradeoffs are not permitted.

e. The quoters must provide all required information or the quote will not be considered.

f. In order to be eligible for an award, a quote shall be rated “acceptable” on all non-price factors.

g. Quoters may be asked to clarify some issues regarding the non-price factors to enhance U.S. Government understanding of them. The Government may enter into discussions in order to cure quote deficiencies or material omissions, and/or otherwise revise the quote.

h. Before awarding, the Government will make a responsibility determination by analyzing whether the apparent successful quoter complies with the requirements of FAR subpart 9.104.

i. The following factors shall be used to evaluate quotes:

Factor I – Technical Experience Factor II – Past Performance Factor III – Price (REQUEST FOR QUOTATION/CONTRACT/STANDARD FORM 1449)

B. EVALUATION APPROACH: Non-price factors are evaluated on an Acceptable/Unacceptable basis, assigning ratings of “acceptable” or “unacceptable” as defined below:

Rating Description

Acceptable Quote meets the requirements of the RFQ

Unacceptable Quote does not meet the requirements of the RFQ

FACTOR I: TECHNICAL EXPERIENCE

To be determined acceptable in this factor the quoter shall provide all of the following:

1. The quoter must demonstrate that they have experience in providing relevant projects that are similar to the work of this RFQ. The quoters shall provide contract information of at least one (1) but not more than three (3) relevant projects that begun no more than five (5) years before the date of this RFQ and have at least one (1) year of performance completed. Relevant means works of similar scope, size and complexity i.e. performance of cleaning service in residential or commercial areas or communities (for es. refectory, mess, canteen, hospital, etc.). The value of each project shall be not less than Euro 100,000.00.

2. It is the quoter’s responsibility to clearly explain and demonstrate to the Government how its work experience (and the experience of each teaming partner, if applicable) in each submitted project is relevant to the contract requirements in this RFQ.

3. The quoter shall provide a current copy of ISO 9001/2008 (Quality of Service) and ISO 14001/2004 (Environmental Management) certifications.

4. The quoter shall provide a resume (in English) for the Project Manager, Alternate, and Quality Control (QC) Manager. The resume shall show evidence that the Project Manager/Alternate and QC Manager has a minimum of five (5) years of experience in the same position for custodial services in commercial or residential areas or communities. In the event that an quoter is selected for award of a contract, there will be no substitutions of the Project Manager/ Alternate and QC Manager without the authorization of the Contracting Officer. The contractor shall not remove or replace the Project Manager/Alternate and QC Manager for this contract without the written concurrence of the Contracting Officer.

FACTOR II – PAST PERFORMANCE

Evaluation: Past performance will be evaluated to determine if the quoter has performed favorably for previous contracts of a similar size and complexity as the services required in this RFQ. The Government will evaluate an quoter’s past performance to determine if past performance evaluations and all other past performance information reviewed by the Government (see below) reflect a trend of satisfactory performance. The quoter’s past performance record must be determined to be acceptable or neutral in order to be considered for award.

Q u o t e r (s) must demonstrate successful past performance as evidenced by information gathered concerning at least one (1) but not more than three (3) relevant projects that begn no more than five (5) years before the date of this RFQ and have at least one (1) year of performance completed. Relevant means works of similar scope, size and complexity i.e. performance of cleaning service in residential or commercial areas or communities (for es.

refectory, mess, canteen, hospital, etc.). The value of each project shall be not less than Euro 100,000.00.

Quoter(s) must submit the information as p Consorzio firms may submit past performance for the firms which have performed work under their consorzio.er Attachment titled “Past Performance Questionnaire” for each of the contracts provided.

Past performance will be rated on an acceptable/unacceptable basis using the following ratings:

Rating Description

Acceptable

Based on the quoter’s performance record, the Government has a reasonable expectation that the quoter will successfully perform the required effort, or the q u o t e r ’s performance record is known (see note below).

Unacceptable

Based on the quoter’s performance record, the Government does not have a reasonable expectation that the quoter will be able to successfully perform the required effort.

Note: In the case of a quoter without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the quoter may not be evaluated favorably or unfavorably on past performance. Therefore, the quoter shall be determined to have unknown (or “neutral”) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered acceptable.

1. The Government may consider past performance information from other sources such as: the quoter's former customers, business associates, federal, state, and local government agencies; the Past Performance Information Retrieval System (PPIRS), Federal Awardee Performance and Integrity Information System (FAPIIS), or other databases; interviews with Program Managers and Contracting Officers.

2. While the Government may elect to consider data from other sources, the burden of providing detailed, current, accurate and complete past performance information rests with the quoter.

FACTOR III: PRICE (REQUEST FOR QUOTATION/CONTRACT/STANDARD FORM 1449)

1. The contract will be a Firm Fixed Price contract. The Government will evaluate price reasonableness for this requirement. The price factor will be evaluated separately from the non-price factors.

2. A price reasonableness approach will be utilized by the Government to determine that the proposed prices offered are fair and reasonable and that a “buy-in” or unbalanced pricing between CLINs or option periods is not occurring.

3. The base period and all option years shall be included in the price calculation. Should the Government determine proposed prices are unrealistically low (an indication of “buy-in”), this will be considered a performance risk and may be deemed ineligible for contract award.

4. As part of price evaluation, the Government will evaluate its option to extend services (see FAR Clause 52.217-8) by adding six (6) months of the quoter’s final option period price to the quoter's total price. An assessment of the reasonableness of each proposed price will be made. The Contracting Officer will perform a price analysis of each quote. Quoters are required to price the base and option periods. Quoters shall not submit a price for the potential six (6) month extension of services period. The Government may choose to exercise the extension of services at the end of any performance period (base or option periods).

5. In evaluating price reasonableness, other than cost and pricing data shall be utilized.

C. Mandatory Documentation:

In addition to the Evaluation factors listed above the Government will review if all the required mandatory documentation in accordance with Addendum to 52.212-1 have been submitted.

ENCLOSURES & ATTACHMENTS

ENCLOSURE #1

INSTALLATION CLEARANCE REQUIREMENTS

Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with AE Regulation 190-16, Installation Access Control, will be grounds for denying access to U.S.

installations and controlled areas. The Contractor is responsible to ensure that any Subcontractor used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any Subcontractor utilized by the contractor, are made aware of and comply with these requirements.

The Contractor is responsible for being aware of and complying with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control (IAC) processing requirements.

The Contractor is responsible for returning installation passes to the issuing Installation Access Control Office (IACO) when the contract is completed or when a contractor employee no longer requires access.

Should the force protection condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

U.S. Holidays:

Name of U.S. Holiday Date

New Year’s Day January 1

Martin Luther King, Jr. Day 3rd Monday of January

Washington’s Birthday / President’s Day 3rd Monday of February

Memorial Day Last Monday of May

Independence Day July 4

Labor Day 1st Monday of September

Columbus Day 2nd Monday of October

Veterans’ Day November 11

Thanksgiving 4th Thursday of November

Christmas Day December 25

Host Nation Holidays:

English Name of Host Nation Holiday Italian Name Holiday Date

New Year’s Day Capodanno January 1

Epiphany Day Epifania January 6

Easter Monday Pasquetta Monday after Easter

Liberation Day Festa della Liberazione April 25

Labor Day Festa del Lavoro May 1

Local Public Holiday* Saint Giulia May 22

Republic Day Festa della Repubblica June 2

Local Public Holiday* Saint Ranieri June 17

Ferragosto / Assumption Day Ferragosto and Assunta August 15

All Saints’ Day Tutti i santi (or Ognissanti) November 1

Immaculate Conception Day Immacolata Concezione December 8

Christmas Day Natale December 25

Saint Stephen’s Day Santo Stefano December 26

ATTACHMENTS

The following documents are made part of this Request for Quotation:

Attachment #1 – Sample Buildings Timetable Attachment #2 – Appendix A “Floor plans and maps” consiting of 72 pages Attachment #3 - Technical Exhibit – Livorno (Revised 17 Sept 19) Attachment #4 – Single Document for the Assessment of Interferial Risk (DUVRI: Documento di Valutazione dei Rischi di Interferenza) consisting of 13 pages dted 16 April 2019 Attachment #5 - Hazard General List (English & Italian) dated July 2008 Attachment #6 - Updated Standard Operating Procedure Review (English) dated 07 January 2016 Attachment #7 - Updated Standard Operating Procedure Review (Italian) dated 07 January 2016 Attachment #8 – Past Performance Questionnaire Attachment #9 – Self Certification for Antimafia Communication Attachment #10 – Layouts of Bldg. 113 Admin. (N), Bldg. 204 Admin. (N), Bldg. 204 Fitness Center (N), Bldg 725 DECA MED ZONE (N) and Map Camp Darby (N).

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

For

CUSTODIAL SERVICES

At

DMC-USAG Italy

PROJECT # ES-00143-9P

Revised on 17 September 2019

Table of Contents

Section Number and Title

1.0 GENERAL

2.0 REGULATIONS, SPECIFICATIONS AND DIRECTIVES

3.0 GOVERNMENT FURNISHED FACILITIES

4.0 CONTRACTOR FURNISHED EQUIPMENT AND SUPPLIES

5.0 CLEANING SERVICE TASKS

6.0 QUALITY ASSURANCE

7.0 CUSTODIAL SERVICE REQUIRMENTS FOR DEFENSE COMMISSARY AGENCY (BLDG# 705)

8.0 SPECIAL CLEANING REQUIREMENTS AT CHILD DEVELOPMENT CENTER (CDC) /SCHOOL

AGE SERVICE (SAS) (BLDG#726) AND YOUTH SERVICE (YS) (BLDG#201)

9.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

10.0 RESERVED

11.0 CONTRACTOR MANPOWER REPORTING (CMR)

12.0 TECHNICAL EXHIBITS

13.0 CONTRACT DATA REQUIREMENTS LISTS

14.0 GOVERNMENT POINTS OF CONTACT

APPENDIX A - FLOOR PLANS AND MAPS (Attachment 2)

APPENDIX B - CATEGORY ESTIMATED SQUARE METERS AND FREQUENCIES

APPENDIX C – COMMISSARY SERVICE SCHEDULE

PERFORMANCE WORK STATEMENT (PWS)

Project No. ES-00143-4P

CUSTODIAL SERVICES, USAG LIVORNO, ITALY

1.0 GENERAL

1.1 Description of Services. The Contractor shall provide all labor, management, tools, equipment’s, supplies, chemicals, supervision, transportation and other item or services to ensure that custodial services are performed at the locations within DMC-USAG Italy, as specified within the terms and conditions, in a manner that shall maintain a safe, satisfactory facility condition and present a clean, neat and professional appearance. The Contractor shall accomplish all custodial tasks and be required to provide and replenish soap and paper products in all restrooms, and provide other services identified in attached appendices in order to meet the requirements of this Performance Work Statement (PWS). Facility drawings of areas cleaned are established in Appendix A, Floor Plans and Maps.

All work performed by the Contractor shall be performed in accordance with all applicable U.S. and Host Nation laws and regulations, U.S. Army Installation Management Command (IMCOM) Standards (with approved modifications), U.S. Army Regulation 420-1, TM 5-609.

Period of Performance: The Period of Performance is:

Base Year: 10 October 2019 – 09 October 2020 Option Year One: 10 October 2020 – 09 October 2021 Option Year Two: 10 October 2021 – 09 October 2022 Option Year Three: 10 October 2022 – 09 October 2023 Option Year Four: 10 October 2023 – 09 October 2024

1.2 RESERVED

1.3 Inconsistencies. In the event of inconsistencies between any terms of this contract and any translation therefore into another language, the English language meaning shall govern.

1.4. Contractor Personnel:

1.4.1. Personnel Supervision. The Contractor shall submit within five (5) days after award, a diagram of the contractor’s proposed organization of supervisory personnel. As a minimum, the diagram shall include all supervisors to be assigned to supervise routine work, inspection, training, distribution of supplies, and relief employees and their schedule work. Such diagram shall not relieve the Contactor of providing additional supervision as necessary to insure the competent performance of work.

1.4.2 Key Personnel. The following positions are identified as Key Personnel: Project Manager / Alternate and Quality Control Manager. There will be no substitutions of the Key Personnel without the written authorization of the Contracting Officer. Should a Key Personnel need to be substituted, the contractor shall submit a request in writing to the Contracting Officer and provide a detailed explanation of the circumstances necessitating the proposed substitution. The request shall contain a complete resume for the proposed substitution and the contractor shall provide any additional information as requested by the Contracting Officer.

In order for the substitution to be approved, the Contractor shall demonstrate the substitution has at least substantially equal ability and qualifications. This shall be demonstrated by showing evidence in their resume that the substitution personnel has a minimum of five (5) years of experience in the same position for custodial services in commercial or residential areas or communities. (See CDRL-Contract Data Requirement list No.

0001).

1.4.3 Project Manager (PM) and Quality Control Manager. The Contractor shall provide a PM(s) who shall be responsible for the performance of the work. The name of this person and an alternate(s), who shall act for the Contractor when the manager is absent, shall be provided in writing to the Contracting Officer within five (5) calendar days after award (see CDRL-Contract Data Requirements list No 0001). The Contractor shall provide telephone numbers for the PM(s) and alternate(s) so they may be contacted during both normal and after duty hours. The PM(s) shall have full authority to act for the Contractor on all matters pertaining to the operation of this contract. The PM(s), alternate(s) and Quality Control Manager must be able to read, write, speak and understand English. PM shall be on site during normal duty hours. The Contract shall provide also a Quality Control Manager.

1.4.4. RESERVED

1.4.5. Operation Conditions. The Contractor shall furnish an adequate number of personnel to perform the required services with promptness and in accordance with technical specifications. Contractor’s personnel shall act in a professional manner (Professionalism implies the proper handling of oneself in the workplace, adhering to regulations/policies, performing the job diligently and conscientiously, fulfilling duties to the best of one’s ability, being punctual, maintaining a businesslike attitude and demeanor, holding oneself to the highest possible standards of character and behavior proper to field of employment, and presenting a neat, clean appearance). All Contractor’s personnel entering the Government installation shall abide by the regulation of the installation.