A12__19T0009_Combined_Syn_and_sol.pdf

SEE ADDENDUM

(No Collect Calls)

W912P919T0009 16-Jan-2019

b. TELEPHONE NUMBER

314 331-8384

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 06 Feb 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912P99. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

REID A DREWES

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

W81C8X83315241

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

CONTRACTING DIVISION

US ARMY ENGR DIST ST LOUIS

1222 SPRUCE STREET, RM 4.207

ST LOUIS MO 63103-2833

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 965116 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

LAKE SHELBYVILLE PROJECT OFC

ANNA E. HICKMAN

US ARMY ENGR DIST ST LOUIS

1989 STATE HIGHWAY 16

SHELBYVILLE IL 62565-4631

TEL: 217-774-3867 X 7007 FAX: 217-774-2233

314 331-8746FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$38,500,000

NAICS:

561210

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF66

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

REQUEST FOR QUOTATION

PLEASE RETURN TO:

US Army Corps of Engineers

US Army Corps of Engineers Shelbyville, IL Bo Woods A Gate Attendant

Attn: Reid Drewes 1222 Spruce St., Room

4.207 ATTN: Reid Drewes

St. Louis, MO 63103

PLEASE INCLUDE THE FOLLOWING INFORMATION:

1. Complete Block 17a on the SF1449 - Enter Name, Address, and Current Phone Number of Person to Contact

Regarding Proposal

2. Complete and sign Blocks 30a, 30b, and 30c on the SF1449

3. Complete Offeror Representations and Certifications (Clause 52.212-3) if your company has not completed the Representations and Certifications located with your company’s SAM record (https://www.sam.gov).

4. Complete and submit the SF1449, Bid Schedule.

5. Please fill out the below information completely and include this cover page with your offer, along with the above items that need to be completed.

6. Include the Solicitation Number on the outside of your envelope, cover sheet, or as subject line if submitting by email pdf format. It is the responsibility of the offeror to verify that their offer has been received and is legible when using a method other than electronic format to submit an offer.

7. Technical questions must be submitted directly to the Contract Specialist listed below, Reid Drewes.

8. Please ensure costs associated with Section 1.5 Security of the PWS are included in your final price.

Contractors must be current in their registration in the System for Award Management (SAM) Database before a Government Contract award can be made. https://www.sam.gov/

Please provide: Taxpayer ID Number:

CAGE Code (SAM):_ Point of Contact:

Phone & Email:

QUESTIONS CAN BE SUBMITTED IN WRITING VIA EMAIL TO VIRGINIA BJORNSON, AT

VIRGINIA.E.BJORNSON@USACE.ARMY.MIL no later than 5 days prior to the response deadline of the solicitation.

FOR ADDITIONAL INFORMATION, CONTACT:

Reid Drewes, Phone-314-331-8384

Email- reid.a.drewes@usace.army.mil

SPECIFICATIONS FOR GATE ATTENDANT SERVICES

1. GENERAL

1.1 SCOPE OF WORK The Gate Attendant Contractor shall perform a number of tasks associated with the collection of user fees, registration of campers, management of the campsite reservation system, dissemination of information, and controlling access to the campground during the recreation season. All work shall be performed to the satisfaction of the Contracting Officer’s Representative.

1.2 DEFINITIONS

1.2.1 CONTRACTOR The Contractor is the individual(s) to whom a purchase order is issued by the U.S.

Army Corps of Engineers and who has gained the responsibility of performing the duties governed by the specifications of this contract.

1.2.2 GATE ATTENDANT A Gate Attendant is the individual(s) to whom the contract is awarded, and other persons approved by the Contracting Officer who have received proper training and orientation for gate attendant duties, as determined by the Contracting Officer’s Representative or other authorized personnel. They shall perform the duties governed by the specifications of this purchase order. A Contractor must be a Gate Attendant.

1.2.3 GOVERNMENT The term "Government" is used to describe the Project Management Office, the St.

Louis District Office of the U.S. Army Corps of Engineers, or other U.S. Government office associated with the performance of this purchase order.

1.2.4 FEE BOOTH The fee booth is a small building located near the entrance of a campground. All work prescribed by this contract shall take place at the fee booth with the exception of banking, transmitting funds, attending meetings, miscellaneous record keeping, or as otherwise specified in Appendices A and B herein. The fee booth shall be open during times and dates specified in Appendix A.

1.2.5 CONTRACTING OFFICER The Contracting Officer is the person executing this contract on behalf of the Government, and any other employee acting on his or her behalf.

1.2.6 CONTRACT PERIOD The contract period shall begin on the date of the award and extend for one year, unless terminated or extended as provided herein.

1.2.7 WORK PERIOD The period in which work takes place.

1.2.8 GATE ATTENDANT HANDBOOK This document comprises Appendix B of the specifications. It outlines specific work to be performed in accordance with this purchase order. Gate attendant work is similar at all projects in the St. Louis District, however, the description of duties differs at some lakes or campgrounds. Specific duties are specified in the Gate Attendant Handbook.

1.2.9 ORMS ORMS is a software program used to issue fee receipts, make reservations, and maintain campground records and data. The program is provided by Reserve America, the National Recreation Reservation Service (NRRS) contractor. It will be used by Class A Campgrounds participating in the NRRS. Select Class B campgrounds may utilize ORMS.

1.2.10 CONTRACT DEFICIENCY Refusal or failure to comply with the specifications described herein.

1.3 CONDUCT Contract Gate Attendants shall comply with all provisions of Title 36 CFR, Section 327;

Illinois State Laws; and written instructions. Contractors will work closely and share a booth with other Contractors. Attendants are required to interact courteously and professionally with other gate attendants. It is strongly encouraged for attendants to work out a system that both contractors agree to. If disagreements on conduct occur, it will be up to the Contracting Officer to determine proper procedure. Any issues with conduct and cooperation could result in a contract deficiency at the discretion of the Contracting Officer.

1.4 SAFETY All work shall be performed in accordance with safety requirements set forth in the Corps of Engineers Manual, EM 385-1-1, entitled - "Safety and Health Requirements Manual", and supplements thereto.

Copies of the manual are available at the project management office or from the Contracting Officer’s Representative. All equipment or materials not in conformity with the safety manual shall be promptly removed from Government property.

1.5 SECURITY

1.5.1 KEYS As outlined under the Key Control Plan, the Contractor will be furnished all keys for necessary access to areas and buildings. Any additional keys required will be furnished by the COR. No duplicates of the keys are to be obtained. Key security shall be the Contractor’s responsibility. Failure to provide adequate key security may result in a deficiency of services.

1.5.2 FEE BOTH ACCESS No unauthorized person(s) shall be permitted inside the fee booth. Authorized persons include Gate Attendants, Law Enforcement Officers, and USACE employees who are on duty and have business inside the fee booth. The Attendants shall secure and lock the fee booth when it is unattended. Any money and user fee permit books shall be locked in an approved safe or vault (provided by USACE) or otherwise safeguarded in a manner approved by the COR. The safe provided by the government shall be properly secured when the fee booth is unattended.

1.5.3 AT LEVEL 1 TRAINING All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

1.5.4 ACCESS AND GENERAL PROTECTION/SECURITY POLICY AND PROCEDURES All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks or background investigation and to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.5.4.A. For Access and General Protection Policy and Procedures.

All Contractors and sub-contractor employees shall comply with installation and facility access guidelines and rules as stated herein. Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense, Department of the Army, St. Louis District and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in Contractor security matters or processes.

In support of St. Louis District evaluation of personnel authorized for access to federal facilities, the Contractor shall submit background checks, on all employees, that have been conducted by a state police department within the last 6 months prior to the Notice to Proceed date. Background check results will be provided to the St. Louis District Security Office for access 15 calendar days after accessing the project site. The background check will cover, at a minimum, the last five years covering all States the employee has lived in, criminal history and arrest report, and a national sex offender registry check.

Disqualifying factors include, but are not limited to:

(1) Criminal conduct, in particular violent crime and sex offenders;

(2) Habitual use of intoxicating beverages to excess as evidenced by DUI or public intoxication records;

or

(3) Any illegal activity or other disqualification which makes the individual unfit for service (e.g. drug trafficking or procurement fraud).

Identification Badges: The Contractor shall be responsible for furnishing a photo identification badge/card to each employee prior to the employee's work on-site, and for requiring each employee engaged on the work to display identification. At a minimum, the badge shall have the following items shown, the employee’s picture, employee’s name, and company name. Any person lacking proper identification credentials or deemed a security threat may be denied access to the project. Such action in no way relieves the Contractor from performance of the contract. The St. Louis District retains the right to deny any Contractor and sub-contractor employee from working on one of its contracts based on final background investigation results. All information received as a result of a background check will be handled according to Privacy Act regulation.

1.5.5 SUSPICIOUS ACTIVITY REPORTING TRAINING The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

1.5.6 OPSEC TRAINING All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum.

1.5.7 CLASSIFIED AND/OR SENSITIVE MATERIALS All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.5.8 E-VERIFY The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify ) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award. *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file

1.6 UTILITIES Water, electricity and disposal services for sewage and solid waste will be furnished by the Government. See Section 5 and Appendix A for campsites and facilities available to each Contractor. No charge will be made to the Contractor or Gate Attendant for the use of these facilities and services, when used in the performance of this purchase order.

1.7 CELLULAR PHONE The Contractor is required to possess a cellular telephone. This phone will be a method of contact between the contractor and COR or other USACE employees. The phone number will be distributed among USACE employees, but will not be provided to the public.

1.8 ACCIDENT/INCIDENT REPORTING

1.8.1 ACCIDENT REPORTS The Contractor shall maintain accurate accident records and report accidents as prescribed by the COR. Accidents shall be reported within 24 hours of occurrence, and all serious accidents resulting in death or requiring medical attention or lost time shall be reported immediately.

1.8.2 INCIDENT/DAMAGE REPORTS In all instance where Government property or equipment are damaged or lost by contract employees, the COR shall be notified immediately. A full report of the incident shall be submitted to the COR within 24 hours of the occurrence. The Contractor shall be responsible for any damage to Government property due to the Contractor’s negligence or abuse.

1.9 CHANGES

1.9.1 CONVENIENCE OF THE GOVERNMENT During the contract period, it may be necessary to close the recreation area, or portions thereof, to perform repairs or to complete maintenance or preventive maintenance. Campground closure may also occur due to changes in public use, in the event that safety of the visiting public is jeopardized, or other purposes at the discretion of the Operations Manager. In the event of closure, the Contractor will be notified in writing 72 hours in advance, if possible, with the understanding that the Contractor shall resume services when deemed suitable by the Contracting Officer’s Representative. Any reductions in the number of hours worked will result in a reduction of the total contract amount based on the contractor’s unit price bid.

1.9.2 EMERGENCY TERMINATION In the event of medical emergency or other valid circumstances, as determined by the Contracting Officer, the Contractor may request termination of the contract. Requests shall be made in writing to the Contracting Officer.

1.10 PAYMENT Payment will be made monthly for the work actually performed during the month at the applicable contract unit price as soon as practical after acceptance of work performed, and upon receipt of a correct invoice in duplicate. Each invoice shall be mailed or hand delivered to the Project Management Office and shall contain the following information: Contractor’s name and address as it appears in Block 9 of DD form 1155, contract number, item number, contract description of services, duty hours worked, unit prices and extended totals. In the event that the area is closed as described in Clause 1.9.1, the Government will have the right to reduce the amount of payment in accordance with the specified unit price. Payment is generally received 4-6 weeks after submittal of invoice.

1.1. REQUIRED INSURANCE. In accordance with the FAR Clause 52.228-5 titled “Insurance

Work on a Government Installation” the Contractor shall obtain and maintain during the period of performance under this contract the following kinds and minimum amounts of insurance*:

Workmen’s Compensation statute**

Coverage complying with applicable State

Employer’s Liability . . . . . . . . . . . Minimum $100,000 General Liability/Bodily Injury. . . Minimum $500,000 per occurrence Automobile Liability . . . . . . . . . . . Minimum $200,000 per person

$500,000 per occurrence $ 20,000 property per occurrence

* Reference FAR 28.307-2 Liability, subparagraphs (a), (b), and (c).

1.11.2 According to Federal regulations, any person required to furnish a bond has the following options in lieu of doing so.

1) Deposit certain Unites States bonds or notes in an amount equal at their par value to the penal sum of the bond.

2) Furnish a certified cashier’s check, bank draft, post office money order or currency in an amount equal to the sum of the bond.

3) Submit an irrevocable, unconditional letter of credit.

1.12 NOTIFICATION OF CONTRACT DEFICIENCIES

1.12.1 The Contractor will be notified in writing of any serious or recurring minor deficiency in service, observed or confirmed by the Contracting Officer’s Representative or other authorized personnel.

1.12.2 Written notification will be given by the Operations Manager on MVS Form 391, prepared in triplicate. The original will become a part of the Contractor’s permanent file at the Project Management Office. The first copy will be issued to the Contractor, and the second copy will be forwarded to the Contracting Officer in the St. Louis District.

1.12.3 CORRECTION OF CONTRACT DEFICIENCIES Upon receipt of notification of a deficiency in service, the Contractor shall, as promptly as possible, correct the deficiency and/or take action to prevent recurrence thereof.

1.12.4 TERMINATION FOR DEFICIENCIES IN SERVICE This purchase order may be terminated by the Contracting Officer upon receipt of three (3) official notifications of deficiency in service (LMS Form 391).

1.12.5 MISAPPROPRIATION OF GOVERNMENT PROPERTY OR FUNDS This purchase order will be terminated by the Contracting Officer in the event of the theft of Government property by the Contractor or a Gate Attendant, or if unbalanced and/or unaccountable receipts and/or funds occur.

2. DESCRIPTION OF WORK

2.1 ASSISTANCE TO THE PUBLIC Contractors and Gate Attendants shall perform the following duties to the satisfaction of the Contracting Officer’s Representative.

2.1.1 Disseminate copies of Federal Regulations and other items as instructed to all visitors as they enter the campground.

2.1.2 Assist campers in locating a campsite.

2.1.3 Assist all visitors by answering questions relating to the lake area.

2.1.4 Record sites taken and maintain a permanent record of the current status of sites occupied and the length of stay. This will be accomplished using ORMS for campgrounds participating in the NRRS, as well as the campsite status board in the fee booth.

2.1.5 Direct arriving campers to other Corps campgrounds, state parks, or private campgrounds when the campground you work in is full.

2.1.6 Regulate access of visitors and sightseers in the campground as directed in the Gate Attendant

Handbook, Appendix B.

2.1.7 Maintain a sufficient supply of change and small bills at the fee booth.

2.1.8 Fill out Lost and Found forms, tag found items, and turn them over to a ranger.

2.1.9 Become familiar with the lake’s recreation areas, facilities, programs, and regulations in order to disseminate accurate information to the visiting public.

2.1.10 Exercise tact, diplomacy and courtesy at all times when dealing with the visiting public, other Gate

Attendants, and Corps of Engineers employees.

2.2 ASSISTANCE TO RANGERS Contractors and Gate Attendants shall perform the following duties to the satisfaction of the Contracting Officer’s Representative.

2.2.1 Advise park rangers immediately of actual or potential violations of Title 36 Rules and Regulations, State or local law and/or disturbances.

2.2.2 Shall not attempt to apprehend violators and shall not, except in extreme emergencies, contact law enforcement agencies when rangers are on duty.

2.2.3 Promptly report to park rangers all accidents, incidents, and situations that may adversely affect the health and safety of visitors.

2.2.4 Record and report to park rangers any emergency messages received at the fee booth.

2.2.5 Gate Attendants shall not make their own rules for the campground, nor shall they attempt to personally enforce existing rules and/or regulations. They shall defend and support all Federal regulations and lake policies. Gate Attendants shall not make exceptions to established rules, regulations, policies, or guidelines without prior instructions to do so from the Contracting Officer’s Representative or other authorized personnel.

2.3 CAMPSITE RESERVATIONS (NRRS)

2.3.1 GENERAL INFORMATION The National Recreation Reservation Service (NRRS), provided by the Government service contractor, Reserve America, will provide advance reservation services for campsites, and other reservable facilities in the NRRS inventory. These services include, but are not limited to the following: receiving reservation requests; bookings; collecting and processing fees;

cancellations; changes; refund and credit requests; and transmitting reservation information daily to each individual campground or other identified field location.

2.3.2 GATE ATTENDANT REQUIREMENTS Gate Attendants will perform specific duties daily to implement the reservation program in accordance with established and provided procedures. Duties include, but are not limited to, the following: maintaining current on-site records, posting reservable facilities, checking site availability for customers, check-in registration processing, receiving daily arrival reports, etc. Attendants utilizing "ORMS" will be oriented and trained on all aspects of the campground management program by the Government. Gate Attendants will not take advance reservations over the phone. Gate Attendants will provide advance reservation services at the fee booth for current customers, as directed by the Contracting Officer’s Representative. Specific duties and procedures will be detailed and further defined in the ORMS User's Manual and through the ORMS computer training provided by the Government according to the schedule listed in Appendix A, part 4.1.

2.4 FEE COLLECTION The Contractor shall perform the following duties to the satisfaction of the

Contracting Officer’s Representative.

2.4.1 USER PERMITS The Gate Attendant will issue user receipts by the use of the computerized ORMS system or manually on ENG Form 4457 (TEST) to campers and collect user fees where applicable as outlined in Appendix B (Gate Attendant Handbook), as directed by the Contracting Officer’s Representative. NOTE: Basic computer skills make the performance of this work much easier.

Keyboarding ability is necessary and since the ORMS program is Internet based, Gate Attendant knowledge of use of the Internet is very helpful. Fees will be collected by cash, check, or credit card.

Credit card payments will be handled through the ORMS system. Additional information for collection and refund procedures will be furnished by the Contracting Officer’s Representative or other authorized personnel during ORMS computer training. If handwritten User Permits are used they shall be filled out accurately and legibly in their entirety.

2.4.2 TRANSMITTAL OF FEES The Contractor will transmit fees collected as described in the Gate

Attendant Handbook to:

NRRS, P.O. Box 530237, Atlanta, GA 30353-0237

The Contractor shall:

1) Prepare a Deposit Summary Report using the fee booth computer.

2) Tabulate fees collected and/or records of credit card transactions

3) Provide postage for transmittals

4) Use money order, bank draft, or cashier’s check to transmit collected funds. The use of personal checks to transmit collected fees is not authorized.

5) Submit collected fees and proper forms not less than once per week or when collections total

$1000.00.

6) Not perform either banking or post office business associated with fee transmittal during scheduled work hours.

CAUTION Payment to the Contractor for the performance of this purchase order will only be made for hours spent attending ORMS computer training and Gate Attendant orientation, performing campground status checks, posting schedules of interpretive programs, operating the fee booth, or attending meetings called by the Contracting Officer’s Representative or other authorized personnel, or as otherwise specified herein. Separate payment will not be made for postage, time spent banking, banking expenses, transportation costs associated with fee transmittal, making copies of transmittal forms, or time preparing, transporting and mailing transmittals. Compensation for these items should be included as part of the Contractor’s bid price.

2.5 MISCELLANEOUS DUTIES The Contractor shall perform the following duties to the satisfaction of the

Contracting Officer’s Representative.

2.5.1 Campground status checks and post reservations as directed in Appendix A.

2.5.2 Post schedules of interpretive programs as directed in Appendix A.

2.5.3 Keep the fee booth clean and sanitary inside and out. This includes, but is not limited to, daily sweeping, dusting, washing windows and disposing of trash.

2.5.4 Maintain a written record of complaints and criticisms of any nature from registered campers or their guests.

2.5.5 Wear name tags and any uniforms provided by the Government for identification.

2.5.6 Not develop an attitude of possessiveness toward the campground. The campground belongs to the public and is managed by the Government. Pride in the campground, however, is encouraged.

2.5.7 Remain within hearing distance of the provided communication equipment in the fee booth.

2.5.8 Keep the fee booth locked at all times.

2.5.9 Collect data within the campground or distribute documents to campers requested by the Contracting

Officer’s Representative in support of studies conducted by the Corps of Engineers. Requests for such data are expected to occur infrequently, and time spent collecting data will be minimal.

2.5.10 Submit an annual written critique to the Contracting Officer’s Representative or other authorized personnel regarding the specifications of this contract, Gate Attendant duties, or any other aspect of the fee collection program. Critique format and date of submission will be furnished by the Contracting Officer’s Representative.

2.5.11 Cooperate with Government employees and local law enforcement officers who are on duty.

Government employees will be allowed to use communication equipment in the fee booth furnished by the Government, for official business purposes. Local law enforcement officers with proper identification will be permitted to enter the campground without needing to explain the reason for their visit.

2.5.12 Assist the public answering questions and issuing deer/tree stand/blind permits. Instructions and training will be provided on this local Lake Shelbyville specific program. Any fees collected for this purpose will not be part of the NRRS system.

2.5.13 POS items will vary by park and sold through the NRRS ORMS program. These items could include but not limited to the following: Overflow campsites, Day-Use Annual Passes, America the Beautiful Passes (Access, Senior, Annual), Day-use beach fees, firewood, or other items that will be provided on site and sold through the fee booth.

2.5.14 Assist in the promotion of recreational, environmental, and other programs. This includes but not limited to programs such as the fishing pole loaner program, issuing horseshoes, volleyballs, etc. Duties may include checking equipment in/out, collecting user information, or other information

2.5.15 Perform other miscellaneous duties as indicated in Appendices A and B.

3. PERSONNEL

3.1 GATE ATTENDANT Gate Attendant(s) shall be on duty in the fee booth during the hours specified in

Appendix A.

3.2 MEETINGS Meetings, if required, may be called by the Contracting Officer’s Representative or other authorized personnel to discuss problems and changes associated with the performance of the contract. All Gate Attendants shall attend these meetings unless excused by the Contracting Officer’s Representative.

Payment for hours of attendance at these meetings is authorized.

3.3 APPEARANCE All Gate Attendants shall maintain a clean, well-groomed appearance while on duty. If a government provided shirt is available, this will be required at all times while on duty. If a uniform shirt is not available the contractor shall provide their own work attire. Government issued name tags shall be worn on the upper right quarter of the front of the shirt or blouse and shall be visible to the public. Final decision as to appearance will be at the discretion of the Contracting Officer’s Representative.

4. ORMS TRAINING AND GATE ATTENDANT ORIENTATION

4.1 All Gate Attendants are required to attend ORMS computer training at the project management office, or where specified, prior to beginning work in the fee booth. The dates and times of the ORMS computer training will be determined by the Contracting Officer’s Representative or other authorized personnel. Payment for attendance at the computer training for each Contractor or Gate Attendant will be made at the per hour bid price.

4.2 All Gate Attendants are required to attend Gate Attendant Orientation at the project management office, or where specified, prior to beginning work in the fee booth. The dates and times of the gate attendant orientation will be determined by the Contracting Officer’s Representative or other authorized personnel. Payment for attendance at the orientation for each Contractor or Gate Attendant will be made at the per hour bid price.

5. GATE ATTENDANT CAMPSITES

5.1 Campsites for use by Gate Attendants during the performance of this purchase order will be provided by the

Government. Campsites will be within a reasonable distance of the fee booth. Caution: Although comments concerning the provided campsite are welcome, campsites and associated facilities will not normally be modified to suit the preferences of the Gate Attendant. See Appendix A, Part 7.

5.2 The Contractor shall maintain the provided campsite in a clean and sanitary condition at all times.

Contractor or Gate Attendant owned materials and/or equipment shall be removed before final payment will be authorized.

5.3 The security of the Gate Attendant’s living quarters and personal property shall remain his or her responsibility throughout the contract period. The Government will accept no responsibility for, nor will it be liable for damage or theft occurring to the property of a Gate Attendant.

5.4 All Corps of Engineers regulations applicable to campgrounds will apply and be enforced at Gate Attendant campsites.

6. RESTRICTIONS

6.1 The Contractor shall be subject to all current regulations concerning the public use of lands and waters of the project except those that are specifically waived under this contract.

6.2 Dog pens, horse corrals, poultry cages, or similar facilities for pets or animals are prohibited. Pets are not permitted in or near the fee booth.

6.3 Landscaping and/or gardening activities will not be permitted.

6.4 Eating, drinking, or smoking in the vicinity of the fee booth computer will not be permitted because of the damage such actions may have on computer hardware.

6.5 Radio communications shall conform to current standards, policies and procedures in effect in the St.

Louis District. The orientation session will include training on the use of Government provided radio equipment.

6.6 All motor vehicles, including motor bikes, used by Gate Attendants shall be properly licensed and operated in accordance with existing rules, regulations and laws. All vehicles shall be parked in accordance with Corps regulations.

6.7 Gate Attendants shall not possess or use firearms or any item that can be used as a weapon in the performance of this purchase order.

7. QUARTERS See Appendix A.

8. SUPPLIES AND EQUIPMENT See Appendix A & Appendix D.

9. WORK SCHEDULE

9.1 DUTY HOURS The Contractor shall be responsible for work specified by this purchase order during the dates and times specified in Appendix A.

9.2 CHANGING WORK SCHEDULE The schedule of hours and days to be worked is subject to change in order to optimize service to the public. Such changes are expected to occur infrequently and will result in minor fluctuations in the work schedule and Work Period. The Contractor will be notified 72 hours in advance of any schedule adjustment.

9.3 ABSENCE The Contracting Officer’s Representative shall be contacted and given at least 8 hours advance notice of any absence of a Gate Attendant, except in the case of a medical emergency. Any substitute Gate Attendant must be approved by the Contracting Officer’s Representative in advance and must have attended the ORMS computer training and the Gate Attendant orientation. No payment will be made for times not worked.

10. CONTRACT INSPECTION AND PERFORMANCE

10.1 INSPECTION Work will be conducted under the general direction of the Technical Point of Contact and is subject to inspection by appointed inspectors to insure strict compliance with the terms of the purchase order.

No inspector is authorized to change any provision of the purchase order specifications, nor will the presence or absence of an inspector relieve the Contractor from any requirements of the purchase order.

10.2 PERFORMANCE During the progress of the purchase order, if it becomes apparent that the Contractor is unable or unwilling to perform the work in accordance with the purchase order specifications, additional supplies, equipment and/or personnel shall be obtained by the Contractor in order to insure that the specified work is accomplished. If any work performed hereunder is not in conformity with the requirements of this purchase order, the Government will require the Contractor to immediately take all necessary steps to insure proper performance. The Government has the option of reducing the Contract price to reflect the reduced value of the work performed. In the event that the Contractor fails to promptly take corrective action, the Government will (1) by contract or otherwise have the work performed and charge the Contractor any cost occasioned by the Government that is directly related to the performance of such work; or (2) terminate the purchase order for default as provided herein.

11. PROTECTION OF BUILDING, EQUIPMENT AND VEGETATION

11.1 PROTECTION OF LAND RESOURCES The work areas on which work is to be performed and the land and water areas adjacent thereto shall be preserved in their present condition.

12. MODIFICATION OF CONTRACT The period of the contract, work days and the total number of hours of the contract, are subject to adjustments due to changes in opening and closing dates of the various campgrounds.

The Contractor will be notified via a formal modification of the contract.

BO WOOD A APPENDIX A

APPENDIX A - 2019

LAKE

SHELBYVILLE BO

WOOD - A

2.5.1 CAMPGROUND STATUS CHECKS, POSTING RESERVATIONS, & FEE BOOTH SETUP. During the beginning of every shift worked under this contract, one of the two Gate Attendants performing work under this contract will perform a campground status check, while the other opens the booth and prepares for daily business.

This will at the beginning of each shift. The campground status check will consist of making a trip through the entire campground to verify that all campsites actually occupied are accurately reflected as being occupied on a current occupied sites list. While performing the campground status check, the Gate Attendant will post reservation tags for future incoming reservations at the appropriate campsites. Gate Attendants will ensure that reservation tags are properly placed on campsite posts at least 10 days in advance of the arrival date if known that far in advance, but in no case will an incoming reservation be posted less than 24 hours in advance of the arrival date. The Gate Attendant will remove outdated reservation tags and outdated yellow post tags while performing the campground status check. Gate Attendants will not initiate any contact with any visitor concerning the visitor’s registration status, nor about violations of Title 36 while performing campground status checks.

Campground status checks may be made on foot, or on a bicycle, moped, scooter, or in a passenger vehicle.

Motorized vehicles used to perform campground status checks shall not be operated off of the roadway. No additional payment will be made for the performance of campground status checks beyond the time specified in the work hours below. If the contractor cannot complete the check of the entire park, they must complete the check later in the day during a time two people are required to work.

In addition to the campground status check the contractor will also prepare the fee booth for operation.

Preparations include turning on equipment, logging into the ORMS program, retrieving funds from safe, and any other activities necessary to conduct business during that shift.

2.5.2. POSTING INTERPRETIVE PROGRAM SCHEDULES. The Gate Attendant performing the campground status check shall post schedules of interpretive programs at all comfort stations, on all bulletin boards, and at other locations within the park once per week and remove all outdated schedules previously posted. Gate Attendants may be required to post special event posters along with regular weekly posters. In addition each fee booth will contain one “sandwich board” sign with interchangeable letters; these signs must be prepared once a week and placed outside the fee booth to promote weekend programs. Instructions and specific guidelines will be provided weekly. The posting and removal of schedules and posters shall be complete by noon on Wednesday prior to the weekend. The fee booth will remain staffed according to the work schedule outlined below and will not be closed to facilitate this posting. Specific locations for posting will be designated by the Contracting Officer. This duty will be required each Tuesday from May 14 through August 27, 2019. No additional payment will be made for the posting and removal of interpretive program schedules and special event posters beyond the time specified in the work hours below.

2.5.12 OTHER MISCELLANEOUS DUTIES.

2.5.12.a. Open Sullivan Beach. During the period beginning Saturday, May 18, 2019 and ending Sunday, September 8, 2019 the Contractor shall open the gate and shower building at the Sullivan Beach by 8 a.m. each Tuesday and Thursday of their scheduled work days. This work is only required on Tuesdays and Thursdays that fall within the four (4) day rotation, the alternate shift will open on days worked during their four

(4) day rotation. The Contractor shall also turn on the lights inside the shower building. No additional payment will be allowed for this duty.

2.5.12.b. Open Wilborn Creek Beach. During the period beginning Saturday, May 18, 2019 and ending Sunday, September 8, 2019 the Contractor shall open the gate and shower building at the Wilborn Creek Beach by 8 a.m. each Tuesday and Thursday of their scheduled work days. This work is only required on Tuesdays and Thursdays that fall within the four (4) day rotation, the alternate shift will open on days worked during their four

(4) day rotation. The Contractor shall also turn on the lights inside the shower building. The round trip road distance from the Bo Wood Recreation Area to the Wilborn Recreation Area and back to Bo Wood is 16.8 miles.

Payment of one (1) additional hour at the contract hourly rate will be allowed for unlocking the beach on scheduled Tuesdays and Thursdays.

2.5.12.c. Register Okaw Bluff Visitors. The Contractor shall register persons who have reservations for the Okaw Bluff Group Camp who arrive at the Bo Wood Fee Booth to register during times when the Gate Attendant is on duty. This will include collecting the use fees for the Okaw Bluff Group Camp from the visitor, issuing a receipt to the visitor for those collected fees, dispensing keys for the Okaw Bluff Group Camp facilities to the visitor, and giving verbal information and/or brochures and other written information to the visitors as directed by Corps of Engineers personnel. No additional payment will be allowed for this duty. This duty will not be required during times when a volunteer is present at Okaw Bluff.

4.1 ORMS COMPUTER TRAINING. All Gate Attendants are required to attend ORMS computer training before beginning work in the fee booth. The sixteen (16) hour ORMS computer training session will be held at the Lake Shelbyville Visitor’s Center from 8 a.m. – 5 p.m., Tuesday, April 9 – Wednesday, April 10, 2019. Two people per contract are required to attend this training. Each of the two people will be paid for time actually spent in this training at the contract per hour bid price. NOTE: The actual time spent in this training may be less than eight (8) hours, depending on the knowledge, skill level, and abilities of those attending the training.

4.2 ORIENTATION. All Gate Attendants are required to attend a Gate Attendant orientation session before beginning work in the fee booth. The eight (8) hour orientation session will be held in the Lake Shelbyville Visitor Center Auditorium from 8 a.m. - 5 p.m., Tuesday, April 16, 2019. Two people per contract are required to attend each day of this orientation. Each of the two people will be paid for time actually spent in this orientation at the contract per hour bid price. NOTE: The actual time spent in this orientation may be less than eight (8) hours, depending on the knowledge, skill level, and abilities of those attending the training. An additional orientation/training period will occur the first day of fee booth operation, this will be done during contracted fee booth operation hours.

4.3 BUSINESS MEETINGS. All Gate Attendants are required to attend any business meetings announced by the government throughout the year. Two people per contract are required to attend these meetings. Each of the two people will be paid for time actually spent in the meetings. Gate Attendants will be given a minimum two week notice prior to any meeting. Meetings will not last more than two hours. NOTE: There is no minimum to the number of meetings. Meetings will be at the discretion of the government. If a meeting occurs during normal operation hours you will only receive payment for attending the meeting, not for the normal operational hours.

7. QUARTERS. All Gate Attendants are required to live in the campground on duty days. One campsite with electrical, water, and sewer hookups will be provided per contract by the Government at a location to be designated by the Contracting Officer's Representative (See appendix D). Showers, laundry facilities, and a sanitary dump station are dependent on availability for this recreation area.

8. SUPPLIES AND EQUIPMENT.

8.1 To be provided by the Contractor:

a. The Contractor shall provide a self-contained camping trailer or motor home. Pick-up campers, tents, buses, or homebuilt campers will not be accepted as units for Gate Attendants. All equipment shall be removed within 7 days of termination.

b. Fee booth supplies, including but not limited to: transparent tape, masking tape, stapler and staples, paper clips, pens, pencils, large and small black felt tip markers, writing pads, paper towels, tissues, thumb tacks, rubber bands, erasers, fly swatter, wasp and hornet spray, and ant and roach spray. NOTE: All chemicals used in or around the fee booth must be approved by the project chemical control officer before use.

c. A cellular telephone with good service in the Lake Shelbyville area. The gate attendant shall provide the cellular telephone number to the Lake Shelbyville Project Office. NOTE: A landline phone is not provided in the fee booth.

d. All transportation required to perform the duties of this contract. All vehicles shall be 100% compliant with all local laws and approved by the COR prior to use.

e. Clothing will be required as specified in the Specifications for Gate Attendant Services, if a government provided uniform shirt is not available.

f. The Contractor shall maintain the area where the trailer is parked in a clean and sanitary condition at all times. Upon completion of the contract, the trailer area shall be left clean and in good repair, and all personal property must be removed.

8.2 To be provided by the Government:

a. Campsite for one self-contained camping unit. (See Appendix D)

b. Communication equipment – FM 2-way radio in the fee booth.

c. All forms, handout materials, pamphlets, and User Fee Receipt supplies. All fee books, Annual

Day Use Passes, America the Beautiful Materials, and required keys will be hand receipted.

d. Name tags for the identification of the Gate Attendant.

e. If available uniform shirts will be provided. Uniform shirts will be required while on duty and will also include an optional cap if…