Amendment 0001 - FULL ATTACHMENT PACKAGE -.pdf

U.S. ARMY CORPS OF ENGINEERS NASHVILLE DISTRICT

PARK ATTENDANT PERFORMANCE WORK STATEMENT

1. GENERAL: The Contractor must be a two (2) person team, at least 21 years of age, with no minor children, who are both physically and mentally capable of performing the duties specified here and in the enclosed additional scopes of work, for the duration of the contract. Work to be performed under this contract may not be subcontracted. The term “contractor” will refer to both members of the identified two-person team. Work to be accomplished under this contract shall be in accordance with this Performance Work Statement (PWS) for the recreation areas named and described herein. The Contractor will be required to furnish all labor, equipment, fuel, transportation, tools, and supplies (except as otherwise noted herein as Government furnished) necessary to provide the specified services for the duration of the contract period.

The Contractors’ duties may include, but are not limited to, collection of use fees, campsite reservation management, operation of a computer-based park management system (Recreation.gov), maintaining a status of occupied sites, furnishing visitor information and brochures, posting/removing shelter reservations on bulletin boards, assuring proper use of the park facilities, and maintaining quiet-hours.

Basic computer skills will be required for prospective bidders.

2. DEFINITIONS:

CONTRACTOR/GATE ATTENDANT/PARK ATTENDANT: These terms will be used interchangeably and are the contracted individuals that are solely and fully responsible for ensuring proper performance of the work described herein.

CONTRACTING OFFICER (KO): The person with the authority to enter into, administer, and/or terminate contracts and make related determination and findings on behalf of the Government. This person will be identified on the SF1449 (Solicitation/Contract/Order for Commercial Items).

NATURAL RESOURCES MANAGER: The manager of the local lake. The Natural Resources Manager may designate an authorized representative to act in their behalf.

RECREATION.GOV: Computer-based recreation management system used for all USACE reservable facilities.

USE FEE CASHIER: Resource Manager’s representative who coordinates all use fee programs at the local project level.

RECREATIONAL VEHICLE (RV): Travel Trailer, Fifth Wheel, or Motor Home

3. SAM REGISTRATION: Contractors must maintain active registration in the sam.gov database during the periods of performance of all base and option years via the internet at https://www.sam.gov. All payments shall be made by Electronic Funds Transfer (EFT) or “direct deposit” based on the information contained in SAM; therefore all banking information on the active sam.gov account shall remain up to date at all times or the payment would be issued via paper check and delivered to the home address listed on the sam.gov account.

4. TRAINING: The Contractor awarded a contract may be required to attend a training conducted by the Natural Resources Manager or another representative to cover the Recreation.gov Reservation System data enter, fee collection and general policies. The training is normally held before the Contractor begins providing the services.

5. PERMITS/COMPLIANCE: The Contractor shall, without additional expense to the Government, be responsible for complying with and obtaining any necessary licenses and/or permits. The contractor will comply with all Federal, State, County, and Municipal laws, codes and regulations in connection with the performance of the work.

6. TEMPORARY LIVING QUARTERS: The Contractor shall furnish a fully operable “self-contained” recreational vehicle (RV) to serve as temporary living quarters for the duration of the contract. Maximum size of the trailer is determined by physical limitations of the site furnished. It shall be located near the entrance to the park at a location to be designated by the Representative and/or Natural Resources Manager. Pickup (shell-type) campers, pop-up tent trailer, tents, mini-travel trailers, mobile homes, buses, or any other types of recreation vehicles which do not meet general size requirements will not be acceptable. The Contractor team will be the sole occupants of the site. Adult and/or minor family members and friends will not live with the Contractor.

7. TRAILER SITE: The Government will furnish a site for self-contained RV with 240-volt electricity, water, sewer hook-ups and/or dump station nearby. If the Contractors’ RV is not configured or adaptable to the sewage, water or electric hookups available at the site, the Government will not be responsible for providing attachments’ etc. No reimbursement will be made whenever utilities are not available and must be secured elsewhere. The use of the facilities is at the Contractors own risk and damage to equipment will be the sole responsibility of the Contractor.

8. VISITORS OF THE CONTRACTOR/PARK ATTENDANT: Adult and/or minor family members and friends will not live with the Contractor. “Living with the Contractor” is defined as a person staying with the Contractor for more than seven (7) calendar days within a thirty (30) day period. Visitors of the Contractor will be required to lodge in the Contractor’s trailer, or, if they have their own equipment, visitors will be required to camp at a campsite in the park and pay the regular camping fee. Visitors will not be allowed to connect to the Contractor’s utilities at any time. All non-authorized personnel are to remain outside the gate house.

9. UNIFORM DRESS AND PERSONAL APPEARANCE: The Contractor shall, at all times, when on duty and when dealing with the public, be required to wear collared, solid-colored shirts and maintain a fully clothed and neat, well-groomed appearance. Polo type shirts preferred. Closed toe shoes shall be worn; no flip flops or similar footwear will be permitted. No tank tops, sleeveless or low-cut shirts permitted. Shorts may be worn at knees length, however, no cut off shorts permitted. The Contractor will promote a favorable image of the Corps through personal appearance, actions, attitude, and a willingness to assist park visitors in a prompt, courteous manner. Personal appearance shall be always neat and clean.

Identification badges or tags are required to be worn and will be provided.

10. LIVING AREA AND GATEHOUSE MAINTENANCE: The Contractor will maintain the area where the RV is parked (Park Attendant Site) in a clean and sanitary condition at all times. No dog pens, horse corral, poultry cages or similar facilities for pets or the raising of animals will be allowed. All pets will be confined in the contractor’s trailer or on a leash of 6 foot or less in length and must not disturb park visitors. The Contractor’s site will remain clean of animal waste at all times. Pets will have all vaccinations as required by the state laws and will wear a collar that displays the vaccination tags at all times. No pets are allowed inside the gatehouse. Smoking is not allowed in or within fifteen (15) feet of the gatehouse. The Contractor will maintain the gatehouse in a clean, orderly and sanitary condition at all times. Park attendants will provide all equipment, tools, and supplies necessary to clean the gatehouse. Only authorized personnel are to enter the gatehouse at any time. Solid waste and refuse shall be deposited in a nearby trash receptacle (dumpster) furnished by the Government. Security of the Attendant’s living quarters, and all personal property shall remain the Attendant’s responsibility throughout the duration of the contract. The Government accepts no responsibility for, nor will it be liable for, damage or theft occurring to the Attendant’s property.

11. USER FEES: The Contractor will follow fee collection, credit voucher, refund and campsite reservation procedures established by the U.S. Army Corps of Engineers, Nashville District. This includes going through the park to collect and safeguard fees when necessary. The Contractor is required to collect user fees for specialized recreation sites, facilities and services provided by the Corps of Engineers. This may include, but is not limited to, camping, group facility use, day use, and special facility use. The Contractor may be required to accept cash, personal check, traveler’s checks, money orders or credit card payments as methods of use/camping fee payment. The Contractor will be responsible for cash register receipts, computer generated receipts, signed credit card receipts, and all collected forms of use fee payments until turned over to an authorized fee collector/cashier. The Contractor may be audited at any time, with or without prior notice, and is required to place all forms of collected use fee payments/monies in the gatehouse cash drawer, or fee safe provided, immediately upon receipt. The cash drawer or fee safe will remain closed immediately after every transaction and the automatic lock shall not be defeated at any time. The Contractor/Park Attendant is required to have cash on hand at all times (minimum of $100.00) to make change. This change fund is the responsibility of the Contractor. When Park Attendants transfer receipts or accountable forms to Corps Rangers, or other authorized Corps employees, a receipt for such transfers must be obtained.

When personal checks are used for payment, the Park Attendants will assure that the check is:

a. A first party instrument

b. Made payable to “Recreation One Stop”

c. In the exact amount of the fee, and

d. Annotated to show user's home address, driver's license number, state of issue, and phone number. The same information is required for acceptance of Traveler's Checks.

12. DELIVERY / INSPECTION OF USE FEES: Park Attendants are required to notify the Use Fee Cashier and schedule a delivery when use fee collections approach $5,000 at times other than the regularly scheduled deliveries. Funds shall not be held longer than one (1) week, even if the total is less than $5,000. The Resource Manager may change the procedure used at any time during the term of the contract. Park Attendants should deliver the reports to the Resource Manager's Office for review and reconciliation before being sent to Recreation.gov.

13. DAY USE FEES: Park Attendants shall follow the procedures provided in training for remittance of day use funds collected. Cash funds collected are to be converted into a cashier's check or money order. A personal bank account may NOT be used for cash conversion. The Park Attendants are required to pay for the conversion. Park Attendants shall complete the following forms each time a remittance is prepared:

Day Use Fee Receipt and Cash Collection Voucher. Use fees are to be converted weekly or as directed by the Resource Manager. Under no circumstances shall fees be used for personal purposes. Violation of this requirement shall be grounds for immediate dismissal.

DAY USE FEES ARE NON-REFUNDABLE

14. ANNUAL PASSES AND FUNDS: Park Attendants shall sign and account for annual passes received and be ultimately responsible for all fees collected as well as unsold passes. Park Attendants shall be responsible for accounting procedures required by the Resource Manager. All funds and accountable forms shall be properly safeguarded and kept in a safe or security box provided by the Government. Final payment shall not be made to the Park Attendants until all funds and permits are reconciled. Any shortage of funds may be deducted from the Park Attendants' payments. Proper handling of, and accounting for funds is a condition of performance of this contract. Mishandling of funds or passes shall be grounds for immediate dismissal.

15. SECURITY BONDING: The Contractor must be fully bonded or insured to cover collected funds not received by the designated government agent or Recreation.gov as directed in the specifications. The Contractor is required to furnish the Resource Office Purchasing Agent proof of such bond or security in the minimum amount of $5,000.00 payable to the ‘U.S. Army Corps of Engineers’. Condition of the bond obligation covers the loss of Government Funds/Use Fees that are stolen or embezzled by the contracted Park Attendant. The bond shall name all persons that will work under this contract. The bonds shall note that the contracted Park Attendant collector(s) are not a direct employee of the Government. The term of the bond is to be a minimum of sixty (60) calendar days past the contracted Park Attendant’s effective date of termination. A condition in the bond will require the bonding company to notify the Corps of Engineers before the bond is modified, terminated or cancelled, prior to the original termination date. The Contractor must provide a copy of the bond to the Natural Resource Managers Office at least two (2) weeks prior to starting date. The Contractor shall not start work without proof of bonding. The Contractor can choose one of the following options to fulfill this requirement:

a. Obtain a Business Services, Volunteer in Parks (VIP), Fidelity or Dishonesty bond from an insurance agent meeting the criteria stated above. The cost of the bond varies by type, individual and the issuing company.

b. Furnish an irrevocable, unconditional letter of credit from a financial institution in the specified amount.

***SPECIAL NOTICE***

All persons handling Government monies or accessing the Government computer system under this contract shall be subject to a background investigation to establish their reliability, trustworthiness, conduct and character. By execution of the contract, the Contractor certifies that all persons providing such services under the contract are so qualified, including but not limited to, not having been convicted of a felony. Any person so found not to have the necessary reliability, trustworthiness, conduct and character shall be dismissed. If the contractor fails to meet this requirement, the contract will be terminated for default. By providing a quote on this contract, you are providing authorization for U.S.

Army Corps of Engineers, its agents, or representatives to investigate your background, as deemed necessary by such agent or representative, to establish your trustworthiness, reliability and character. In the course of performance of this contract, the Contractor/Contractor Personnel may come into contact with, or possession of information covered by the Privacy Act (e.g. Social Security numbers) and/or sensitive personal information of Corps employees/members of the public/patrons/customers (e.g.

personal checks with account numbers, credit card numbers, etc.). The Contractor/Contractor Personnel shall not memorize copy or record this information in any way, nor shall they use their access to this information for any personal reason or financial gain or provide this information to any third person or party. Failure to comply with these restrictions will result in the immediate termination of the contracted employee and may subject the employee to civil suit for money damages and/or criminal prosecution to the fullest extent under the law.

16. CAMPSITE RESERVATIONS: The Contractor will comply with local and District policies for reservations. The contractor will adhere to guidelines and procedures established under Recreation.gov, using HUB program in the campground. The Contractor may also be required to take advance campsite reservations, which would consist of receiving and booking reservations requests, collecting and processing camping fees, and handling cancellation and refund requests. The Contractor will also maintain records as necessary for the administration of the campsite reservation program as directed by the representative and/or Natural Resources Manager.

17. GROUP/PICNIC SHELTERS: The Contractor will keep records and ensure compliance of group shelter use as required by the representative and/or Natural Resources Manager including the use of the R1S (Recreation One Stop) system, where applicable. Also, the contractor shall post shelter reservations on the shelter bulletin boards within the recreation area. The reservations shall be acquired through some means of communication with the Resource Manager’s Office.

18. CAMPING STATUS: The Contractor will record the campsite occupied and maintain record of the status for each campsite occupied. The Contractor will register park users, issue appropriate passes, and deliver messages to visitors as required by the representative and/or Natural Resources Manager. The Contractor shall also participate as required in all Recreation Use Surveys that may be conducted.

19. VISITOR ASSISTANCE: The Contractor will occupy the gatehouse at all times during duty hours and is required to handout information pamphlets, copies of rules and regulations and maps Contractor will advise campers and park visitors (1) to utilize only developed facilities or designated overflow areas and (2) to operate and park all vehicles and campers only on paved surfaces or designated parking areas.

The Contractor will advise campers of quiet hours (10:00 P.M. until 6:00 A.M. Central Time) as they enter the park and assist in maintaining quiet hours. Contractor will not solicit, advertise, sell, or offer to sell any unauthorized goods or services to visitors on public property (CFR Title 36). Members of the public are not allowed inside gatehouse. Smoking is not permitted in the gatehouse.

20. COMPLAINTS: The Contractor will keep a written record of all complaints and criticisms of park facilities. These records will be given to the representative and/or Natural Resources Manager at regular intervals or upon request. The Contractor will assess any maintenance issues before reporting issues to Park Ranger or the representative and/or Natural Resources Manager.

21. DISTURBANCES: The Contractor will promptly report all accidents, violations of law, disturbances, and situations that could affect health and safety of visitors to the Park Ranger. In the event the Contractor is unable to communicate with the Park Ranger and the situation dictates, the Contractor will contact the local law enforcement officers as soon as practical. All communications with local law enforcement officers will be reported to the Park Ranger or the representative and/or Natural Resources Manager, on or before the next day. The Contractor will not attempt to apprehend any violators or enforce rules, regulations, or laws. Attendants will inform park visitors of rules, regulations and laws and refer persistent violations to the Park Ranger. NOTE: Serious incidents such as a fatality in the park or situations of significant public interest will be reported immediately to the representative and/or Natural Resources Manager and to the local law enforcement agency.

22. COOPERATION WITH OTHERS: The Contractor will maintain good communications and relations with the public, other contractors, volunteers, and Corps employees, and others who work with the Corps of Engineers for the construction of new facilities, repair of existing facilities, sanitation services, trash pick-up services, and grass mowing, etc. The Contractor will allow Corps employees to utilize communication facilities furnished by the Government. Cooperation will include, but not be limited too summoning assistance and reporting all instances of vandalism, harassment, public intoxication, speeding, etc. to proper authorities. The Contractor will diligently attempt to provide for the needs of our visiting public as public relations representatives for the Corps of Engineers.

23. PARK INSPECTION: The Contractor will inspect the park area and facilities a minimum of three

(3) times each day as required by the representative and/or Natural Resources Manager. During all inspections, if the Contractor observes park users violating Corps of Engineers rules and regulations, the Contractor should advise the visitor of the violation; the Contractor is not to pursue enforcement. If violations persist, the Contractor should contact a Park Ranger. If a Park Ranger is not available, in minor cases, a record of the incident should be made and reported to the representative and/or Natural Resources Manager as soon as practical.

24. LOST AND FOUND: The Contractor will keep lost and found articles in the gatehouse or trailer and turn over all found articles with as much information as possible to a Park Ranger as soon as possible.

25. WEAPONS: Firearms or any type of object that could be considered a weapon will not be carried or kept in the park (e.g. pepper spray, clubs. etc.). This includes, but not limited to the gatehouse or trailer occupied by the Contractor.

26. ALCOHOL: The Contractor will not consume or be under the influence of alcoholic beverages, illicit drugs and/or medication unless administered under a doctor’s prescription while on duty or while in view of the public. This includes, but is not limited to, the park entrance area, attendant site, gatehouse, park restrooms, campsites, etc.

27. INSPECTION AND CONTRACT PERFORMANCE: The service performed by the Contractor under the provisions of this contract shall be subject to inspections by the Contracting Officer or his designated representative to ensure strict compliance with the terms of the contract.

a. NOTIFICATION OF DEFICIENCIES: Contractor shall be notified verbally and/or in writing of any serious or recurring minor deficiency in service observed by the Contraction Officer or his/her authorized representative. Verbal notification will be recorded in a memorandum for record.

b. DOCUMENTATION OF DEFICIENCIES: Written notifications and memoranda for the record shall be prepared by the Contracting Officer or his/her authorized representative. The original will be part of the Contractor’s permanent file at the Operations Manager’s Office and a copy will be issued to the contractor.

CORRECTION OF CONTRACT DEFICIENCIES: Upon receipt of notification of deficiency in service, Contractors will immediately correct deficiencies and /or take steps to prevent recurrence of the deficiency.

DEFICIENCIES OF SERVICE: This contract may be terminated by the Contracting Officer upon receipt of any “Notification of Contract Deficiency”. Termination will be based on the seriousness of the deficiency.

c. EVALUATION OF PERFORMANCE: All Contractors will have their performance evaluated no less than mid-term and at the conclusion of their contract. Performance criteria will be distributed to contractors at the orientation/training sessions.

28. GOVERNMENT PROPERTY: The Contractor will be required to return Government property on the last day of the contract. The Contractor will be held liable for any missing or damaged government equipment or materials. Computers, printers, radios, and telephone equipment provided by the government are for official use only. Contractor shall not use gate house computers for personal business or install any personally owned software. Any damages incurred as result of personally owned software being installed on the Government computers will be considered damages to Government property and Contractor will be held responsible for reimbursement to the Government any cost associated with repairs or replacement of the equipment. Final payment will not be paid until all Government property is returned and all fee monies have been turned in.

29. DAMAGE RESPONSIBILITY: The Contractor shall be responsible for restoring any Government facilities, structures, or trees damaged as a result of his/her operation. The Contractor shall also be responsible for any damage to private property and will notify the representative and/or Natural Resources Manager immediately of damage to Government property and/or private property, and injury to any person resulting from his/her operation. The Contractor will notify the representative and/or Natural Resources Manager immediately of damage to Government facilities due to vandalism or other causes on the day such damage is first noticed.

30. ABSENTEEISM: No payment will be made for time not worked. The representative and/or Natural Resources Manager should be contacted and given as much advance notice as possible about anticipated absences. The representative and/or Natural Resources Manager must approve all absences in advance.

An absence by any one or both of the two-person contract team, without prior approval by the representative and/or Natural Resources Manager, is grounds for dismissal of the Contractor and termination of the contract. If arrangements will be made for someone to cover the shift, these persons must be approved in advance and must meet the required bonding and insurance requirements.

31. PAYMENT FOR SERVICES: Payment will be made monthly by Electronic Funds Transfer (EFT) for the actual days worked at the unit price indicated on the Price Schedule. Contractors should be aware that the payment could take as long as forty-five (45) business days after invoice. All monthly invoices will be sent to the local lake office and the Corps of Engineers will assure payment process.

32. TERMINATION: Failure of the Contractor to provide items in full and to provide complete services listed in the contract specifications, Standard Operating Procedures (SOPs) and applicable specific park sheets may be grounds for termination. Breach of contract and/or voluntary termination of contract without sufficient cause may jeopardize the Contractor’s standing for future contract with the U.S. Army Corps of Engineers. Contractors may be terminated if the Government determines Park Attendant services are no longer needed due to unforeseen closures of the park or of major facilities (e.g., beaches, boat ramps, restrooms, campgrounds, etc.). Unforeseen closures would include those resulting from droughts, flood, storm damage, infrastructure failure and previously unknown safety hazards. Inappropriate conduct or unacceptable actions of Park Attendants may be grounds for termination of the contract. Examples of actions meriting termination include, but not limited to:

a. Theft, misappropriation, personal use, and/or improper security and accountability of user fees or government services, property, equipment, facilities and/ or supplies. Any of these acts may also result in criminal prosecution.

b. Consumption of alcoholic beverages and/or intoxication while on duty, and possession or use of illicit drugs at any time.

c. Discrimination, harassment, profanity, or other inappropriate behavior perpetrated against customers, Corps personnel, or other contractors.

d. Recurring written and/or verbal complaints from visitors and/or Lake Office personnel on Attendant’s attitude, lack of cooperation and/or resistance to implementation of policies and program as directed by the Operations Manager or his/her authorized representative.

e. Failure to follow security procedures, including the allowance of unauthorized personnel inside the gatehouse or the contractor (non-public) work area of the gatehouse/entrance stations.

f. Inability to perform duties and job responsibilities in accordance with the General Specifications, Specific Park Sheet(s) and Lake Office Park Attendant Manual.

g. Violations of public health and safety, including smoking in the gatehouse.

h. Failure to maintain a neat, clean, well-groomed personal appearance.

i. Failure to abide by Title 36 CFR, Chapter III, Section 327.

33. DUTY OF CONTRACTOR TO FINISH CONTRACT: The Contractor may immediately terminate this contract for convenience by written notification to the Government with a two-week's notification.

The Contractor’s failure to comply with contract specifications may be grounds for suspension or debarment for a period of time not to exceed three (3) years. Acceptance of the contract shall be evidence of such knowledge, approval, or acquiescence of all contract specifications.

34. LIABILITY: During the period of this contract, the Contractor shall be responsible for all injuries or damages of any nature caused or contributed to by the contractor, his/her agents, and/or employees while engaged in work under this contractor.

35. INSURANCE: Attendants are responsible for obtaining and paying for any other insurance desired, including but not limited to, medical, general liability, and comprehensive property. The Contractor may be responsible for damage to private or government property if in the opinion of the Contracting Officer or his designated representative the damage is a result of contractor negligence.

36. OTHER REQUIREMENTS: Other requirements may include, but not limited to:

a. Gatehouse and landscape maintenance

b. Issuing Annual Military, Senior, and Access Passes

c. Collecting laundry money

d. Ordering ice and firewood and the sale of ice and firewood

e. Inspection of group use areas

f. Documenting and maintaining lost and found items

g. Assist in day-use overflow parking

h. Raising and lowering of flags

37. PHYSICAL REQUIREMENTS: This contract will require the successful bidder to be able to do:

moderate lifting, reaching above the shoulder, walking over rough terrain, and standing. The Contractor must have use of both hands and all fingers, ability to hear the conversational voice, with or without a hearing aid and unimpaired speech. In most instances, an amputation of a leg or foot will not disqualify a potential bidder, but the condition must be compensated by the use of a satisfactory prosthesis. Vision must be at least 20/40 (Snellen) in one eye and 20/70 (Snellen) in the other, with or without glasses or corrective lenses.

38. ENVIRONMENTAL FACTORS: Environmental factors that the Contractor may be exposed to include: excessive heat and humidity, radiant energy, unexpected foul weather conditions, slippery and uneven walking surfaces, working around moving objects or vehicles.

39. AT-OPSEC: Anti-Terrorism/Operations Security Requirements

*AT Level I Training:

The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations.

Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures—this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.”

*Access and General Protection Policy and Procedures:

All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on DoD property in the US shall be vetted by the District Security Office using the National Crime database and Terrorist Screening Database. Contract personnel shall comply with all personal identity verification requirements specified in facility policies and procedures.

Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA. PURSUANT TO HOMELAND SECURITY PRESIDENTIAL DIRECTIVE 12 (HSPD-12): Contractors with the duties detailed within the Scope Off Work (SOW) requires a favorable National Agency Check with Inquiries (NACI) (equivalent or higher) which must be submitted through the Personnel Security Investigation Portal (PSIP). This investigation requirement falls under Category B3 for US Citizen. Guidance and forms for the requirements are available on the Nashville District Public Website: https://www.lrn.usace.army.mil/Business-With- Us/Contracting/ ”

*Suspicious Activity Reporting Training:

All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.” Also ADD “The contractor and all associated sub-contractors shall receive training on the local Suspicious Activity Reporting Program. This training identifies behavioral indicators and provides guidance reporting suspicious activity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training. The iWatch training for contractors is available on the Nashville District Public Website:

(https://www.lrn.usace.army.mil/Portals/49/docs/Security/iWatch_USACE%20Contractors%2024AUG20.

pdf)

Additional Optional Information Regarding Suspicious Activity Reporting is available at:

Corps Watch https://corpslakes.erdc.dren.mil/visitors/corpswatch.cfm; iWatch Army is available at https://www.army.mil/standto/archive/2018/07/25/;

Alabama Suspicious Activity Report: https://app.alea.gov/SAR/

Eye On Kentucky program (report anonymously suspicious criminal or terrorist activity) https://homelandsecurity.ky.gov/Pages/Report-Suspicious-Activity.aspx; Tennessee Suspicious Activity Report https://www.tn.gov/safety/homeland-security/report-suspicious-activity.html; and Homeland Security “See Something Say Something” https://www.dhs.gov/see-something-say-something.

*Requirement for OPSEC Training:

All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the KO within 5 calendar days after completion of training. OPSEC awareness is available at the following websites: https://www.iad.gov/ioss/; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum.

*Pre-Screening using E-Verify Program:

Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

PROCEDURES FOR PROPOSAL SUBMITTAL

AND

PROPOSAL EVALUATION APPROACH

1.0 – General. Please read and follow these instructions to submit quotes for the Park Attendant positions within the Nashville District. You may submit a quote for one (1) location, or multiple locations, as long as the respective Price Schedule is submitted for each location. Only one (1) contract award will be issued to a single Park Attendant Contractor (a two (2) person team). A Park Attendant Contractor will not be awarded multiple locations. If the Offeror decides to submit a proposal for multiple locations (it is encouraged to do so), it is in your best interest to rank-order your preferences.

2.0 – Places of Performance: This Solicitation has Park Attendant positions vacant in the following areas. One (1) Park Attendant Contractor is required for each of the subsection locations listed under each Lake:

1. Lake Barkley:

a. Bumpus Mills Campground

b. Canal Campground – Schedule “A”

c. Canal Campground – Schedule “B”

d. Eureka Campground

e. Hurricane Creek Campground

2. Cheatham Lake

a. Lock A Campground

b. Harpeth River Bridge Campground

3. J. Percy Priest

a. Cook Day Use

4. Center Hill Lake

a. Floating Mill Campground

b. Long Branch Campground

5. Wolf Creek (Lake Cumberland)

a. Kendall Campground – Schedule “B”

b. Fishing Creek Campground

3.0 – Period of Performance: The contracts awarded from this Solicitation will be for one (1) base year (2026 season), and either one (1) option year (2027 season), two (2) option years (2027-2028 seasons), or three (3) option years (2027-2029 seasons) – resulting in either a two (2) or three (3) year contract duration. Please check the respective Performance Work Statement/Price Schedule to determine the period of performance for the contract awarded from this Solicitation

4.0 – Site Visit: PROSPECTIVE PARK ATTENDANTS ARE URGED TO INSPECT THE

RECREATION AREAS BEFORE THEY SUBMIT A QUOTE IN ORDER TO BECOME FAMILIAR

WITH THE SIZE AND SCOPE OF THE DIFFERENT AREAS AND THEIR REQUIRED DUTIES. The Resource Manager or his representative will accompany the prospective attendants on this inspection. An appointment for an inspection tour should be arranged with the Resource Manager prior to arrival at the project. See each Campground’s respective section for their point of contact information.

5.0 – System for Award Management Registration: All contractors must be registered in the System for Award Management and obtain a Unique Entity Identifier before quotes can be accepted. To register, go to www.sam.gov.

6.0 – Evaluation Factors for Contract Award. The contract will be awarded using the Best Value Trade-off Process. This process, which involves an evaluation of the factors described below, is used to determine that the Offeror’s proposal conforms to the solicitation, is fair and reasonable, and offers the best overall value to the Government, all factors considered. “Offeror’s Proposal” as referred to in this solicitation shall include the following:

PART I – PAST PERFORMANCE: Submit the following as the Past Performance portion of your proposal:

a.) Resume b.) Contractor Data Sheet (Attachment A) c.) Past Performance Detail Sheet & Past Performance Questionnaire (Attachment B) d.) Color photo of your camping trailer or motor home

PART II - PRICE: Complete and sign the “Price Schedule” for each area a proposal is submitted for. If more than one (1) proposal is submitted (more than a single campground) please annotate order of preference in block provided.

PART III – Standard Form 1449: Complete block 17a, 30a, 30b, and 30c and submit the form.

Submit the above information as your proposal. Proposals must be received no later than the time stated in Block 8 of the Standard Form 1449. Send documents or questions via email to Contract Specialist, Bradley Eiras at Bradley.M.Eiras@usace.army.mil.

Note: Questions regarding the solicitation must be submitted via email no later than 72 hours prior to the closing date indicated in Block 8 of the SF1449.

6.1 – Ratings. Evaluators will apply the adjectival rating for the definition that most closely matches the evaluation.

Past Performance Relevancy Ratings

Rating Description

Very Relevant Present/past performance effort involved essentially the same scope and magnitude of effort and complexities this solicitation requires.

Relevant Present/past performance effort involved similar scope and magnitude of effort and complexities this solicitation requires.

Somewhat Relevant Present/past performance effort involved some of the scope and magnitude of effort and complexities this solicitation requires.

Not Relevant Present/past performance effort involved little or none of the scope and magnitude of effort and complexities this solicitation requires.

Past Performance Confidence Assessments

Rating Description

Substantial Confidence Based on the Offeror’s recent/relevant performance record, the Government has a high expectation that the Offeror will successfully perform the required effort.

Satisfactory Confidence Based on the Offeror’s recent/relevant performance record, the Government has a reasonable expectation that the Offeror will successfully perform the required effort.

Neutral Confidence No recent/relevant performance record is available, or the Offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned. The Offeror may not be evaluated favorably or unfavorably on the factor of past performance.

Limited Confidence Based on the Offeror’s recent/relevant performance record, the Government has a low expectation that the Offeror will successfully perform the required effort.

No Confidence Based on the Offeror’s recent/relevant performance record, the Government has no expectation that the Offeror will successfully perform the required effort.

7.0 – Evaluation Criteria. Quotes will be evaluated on the following factors: Past Performance and Price. Past Performance will be considered significantly more important than Price.

Offerors are reminded to include their best and most relevant Past Performance information and Price terms in their initial proposal and not to automatically assume that they will have an opportunity to participate in discussions or be asked to submit a revised proposal. The Government may make award of a conforming proposal without discussions, if deemed to be within the best interest of the Government.

8.0 – Past Performance Submission Requirements.

8.1 – Project Descriptions. Provide descriptions of at least one (1), but no more than three (3) past performance examples where the applicant managed services such as collecting fees, selling passes, maintaining records, distributing literature, greeting visitors, administering a reservation system, and/or coordinating recreation equipment check-outs.

8.1.1 – Similar in Scope: Projects considered similar in scope to this project will have performed at least two (2) of the above-mentioned services.

8.1.2 – Similar in Size: Projects considered similar in size to this project would be past performance instances that consisted of twenty (20) or more customers those services were being performed for.

Note: Additional consideration may be given to Offerors who have Park Attendant experience with

USACE.

9.0 – Past Performance Evaluation. Evaluation of past performance will be assessed based on a consideration of all relevant facts and circumstances, as well as the relevancy of the recent past experience identified within each Offeror’s proposal.

9.1 – Past Project Relevancy. In the evaluation of project relevancy, the Government will use the rating scale shown in Table 1 to determine, based on size and scope descriptions given for each past experience, if each submittal is very relevant, relevant, somewhat relevant, or not relevant to the solicited project.

Note: Past performance/experience references paid and unpaid experience, including volunteer work that included duties similar to those listed in this Solicitation.

9.2 – Past Project Performance. In the evaluation of the submitted past projects, the Government will consider the evaluation of each business reference submitted by the Offeror.

Please provide at least one (1) reference for each past performance example submitted for this proposal.

9.3 – Performance Confidence Assessments. Using the information provided by the Offeror, and any contacted references, the SSEB will assign a confidence rating (using the rating scale in Table 2) to each Offeror based on the degree of successful performance of all recent and relevant projects/past performance identified in the proposal.

The Government reserves the right to check any or all cited references to verify supplied information and to assess owner satisfaction. The Government also reserves the right to not contact the provided references.

10.0 – Price Proposal. The completed price breakout schedule will be reviewed for completeness and compatibility with the estimated cost to perform the contract services. The reasonableness of the proposed prices will be evaluated and compared with the Government's cost estimate. The lowest price proposal shall not by itself determine which Offeror is awarded the Contract.

10.1 – Overall Price Evaluations. The Government will evaluate quoted prices for award purposes by adding the Offeror’s total price for the base year to the total prices for all option years. Evaluation of option year periods in the selection process will not obligate the Government to exercise the option(s).

10.2 – Evaluation Process. The award will be made to the responsible Offeror whose proposal conforms to the solicitation, is fair and reasonable, and offers the best overall value to the Government with appropriate consideration given to past performance and price.

10.2.1 – The Government may make award of a conforming quote without discussions, if deemed to be within the best interest of the Government.

10.2.2 – The Government reserves the right to accept other than the lowest price offered, or to reject any or all quotes.

10.2.3 – The SSEB may verify any information provided in the proposal to better evaluate the Offeror’s ability to perform.

11.0 Definitions

a. Best Value means the expected outcome of an acquisition that, in the Government’s estimation, provides the greatest overall benefit in response to the requirement. See FAR 2.101.

b. Deficiency is a material failure of a proposal to meet a Government requirement or a combination of significant weaknesses in a proposal that increases the risk of unsuccessful contract performance to an unacceptable level. See FAR 15.001.

c. Relevancy, as it pertains to Past Performance information, is a measure of the extent of similarity between the service/support effort, complexity, dollar value, contract type, and subcontract/teaming or other comparable attributes of past performance examples and the source solicitation requirements; and a measure of the likelihood that the past performance is an indicator of future performance.

d. Source Selection Evaluation Board (SSEB) is a group of individuals representing the various functional disciplines relevant to the acquisition that is responsible for evaluating proposals against the solicitation criteria.

e. Strength is an aspect of an Offerors’ proposal that has merit or exceeds specified performance or capability requirements in a way that will be advantageous to the Government during contract performance.

f. Uncertainty any aspect of a non-cost/price factor proposal for which the intent of the Offeror is unclear (e.g. more than one way to interpret the offer or inconsistencies in the proposal indicating that there may have been an error, omission or mistake).

g. Weakness means a flaw in the proposal that increases the risk of unsuccessful contract performance. See FAR 15.001.

ATTACHMENT A

CONTRACTOR DATA SHEET

(Complete all applicable information, attach additional sheets if needed, with photo of camping equipment and return with bid package)

Campground/Day Use Area applying for: ____________________________________________________

Rank Preference for this campground: 1 2 3 4 5 (If you are applying for more than one campground)

*If applying for more than one (1) campground/day use operation, please return this form (Attachment A) for

EACH CAMPGROUND/DAY USE OPERATION.

NAME 1: __________________________________________________________________________________

NAME 2: __________________________________________________________________________________

ADDRESS: ________________________________________________________________________________

PHONE: ___________________________________________________________________________________

EMAIL ADDRESS:___________________________________________________________________________

PRESENT OCCUPATION(S):

COMPANY EMPLOYED BY & POINT OF CONTACT INFORMATION (Name & Phone/Email Address):

BRAND, LENGTH, MODEL & YEAR OF CAMPER OR MOTORHOME:

ATTACHMENT B

PAST PERFORMANCE DATA SHEET

PAS…