W912P521B0001 Exhibit A.pdf

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Old Hickory Operations and Maintenance Requirements Contract
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W912P521B0001
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EXHIBIT A

QUALITY ASSURANCE SURVEILLANCE PLAN

1. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). This plan will be used to assure the Government that the work specified under this contract is completed satisfactorily. The Government retains the right to change or modify this plan at its discretion. The Government further reserves the right to change the method or level (reduced, normal or tightened) of surveillance for any services at any time. Deductions for unperformed services will be determined in accordance with the deduction procedure for the surveillance method used.

2. DEFINITIONS:

2.1 Acceptable Quality Level (AQL). The AQL is a predetermined value selected and used by the Government Quality Assurance Inspector to distinguish between satisfactory and unsatisfactory performance. For evaluation by random/planned sampling, AQL's are stated in percentages (i.e. 0.05, 0.10, 0.15, and 0.20) as per table A-1. The AQL tables have three parts: Lot (Population) size, sample size, and the allowable reject level.

2.2 Lot (Population Size). The total number of required services per inspection period from which a sample is to be drawn.

Example: 505 picnic sites to be cleaned each scheduled day x 20 cleaning days/mo. (chosen inspection period) 10,100 Lot (population size)

2.3 Sample Size. The number of samples to be taken per lot size as determined by the assigned AQL level.

Example: AQL level of 0.10 and a population of 10,100 will equal a Sample Size of 26 as per Table A-1.

2.4 Allowable Reject Level (ARL). The ARL is the allowable margin of error allowed the Contractor under the Random and Planned Sampling Method. When the observed total number of defects per inspection period is equal to or below the ARL, the work will be considered satisfactory. If the observed total number of defects per inspection period is greater than the ARL, the work will be considered unsatisfactory. Unsatisfactory ratings will require corrective action and/or deductions, and will include a review of the Contractor's Quality Control Program.

Notification of unsatisfactory performance exceeding the ARL will be in the form of a Deficiency Report issued by the COR or authorized representative.

Example: AQL level of 0.10, population of 10,100, sample size of 26 will equal an ARL of 6 as per Table A-1.

3. PAYMENT ANALYSIS.

3.1 Random Sampling Method. Surveillance based on random sampling is a Government Quality Assurance evaluation method designed to evaluate some part, but not all, of the contract service requirements being monitored. This method, based on statistical theory, estimates the contractor's overall level of performance for a given service requirement. Random sampling is considered where there is a large homogeneous population and a 100% inspection is not feasible. Surveillance of the results of a scheduled service is based on samples from finished work using the random sample table. These results are then compared to the specified performance standards.

3.1.1 Monitoring. Inspection of all services performed under this method will be conducted according to a schedule developed by the Government. Inspection samples will be selected randomly from each lot. Only those items appearing in the random samples will be used for evaluating performance.

3.1.2 Deductions. Once a random sample has been taken of a lot, and the number of defective items exceeds the ARL for that lot, a deduction will be based on the following example:

a. Monthly lot contract price for cleaning picnic sites is $5,050.00.

b. Lot size is 10,100 units.

c. Sample Size using an AQL of 0.10 is 26 (Table A-1).

d. Number of defects in the sample is 8 (ARL of 6 from Table A-1).

e. Percentage of sample defective is 0.308. (d/c = 8/26 = 0.308)

f. Deduction from the current month’s invoice is $1,555.54. (a x e = $5,050.00 x 0.308 = $1,555.54)

3.2 Planned Sampling Method. Surveillance by planned sampling, like random sampling, is designed to inspect some part, but not all of the contract service requirements being monitored. Planned sampling under this plan will differ from random sampling only in the way in which samples are selected. The same AQL tables will be used (where practical) with lot size, sample size, and ARL's remaining the same. Planned sampling will be used in lieu of random sampling when the lot size is not large enough to make the random tables practical, or the service is not critical enough to warrant 100% inspection, or to avoid excessive travel and loss of productive time for the inspector. The results of these inspections, like random sampling, are then compared to the specific performance standards.

EXAMPLE: The inspector is to inspect bulletin boards. Bulletin board lot size is only 38 and occurs in only one park and the headquarters area. If the random sampling method determines that the inspector must inspect the cleaning service of restrooms in a particular park that contains a bulletin board, then the inspector may chose, by planned sampling, to inspect the cleaning of that bulletin board in that same park rather than drive to another park to make a separate similar inspection.

3.2.1 Monitoring. Inspection of all services performed under this method will be conducted according to a schedule developed by the Government. The Government may, however, choose facilities it wishes to inspect without randomly selecting. Only those samples will be used for evaluating performance.

3.2.2 Deductions. Once a planned sample has been taken of a lot, and the number of defective items exceeds the ARL (as chosen by the Government) for that lot, a deduction will be based on the following example:

a. Contract price for bulletin boards is $19.00.

b. Population size is 38.

c. Sample size using an AQL of 0.05 is 15.

d. Number of defects in the sample is 6 (ARL of 3).

e. Percentage of sample defective is 0.40. (d/c = 6/15 = 0.40)

f. Deduction for the current month is $7.60. (a x e = $19.00 x 0.40 = $7.60)

3.3 100% INSPECTION METHOD. Surveillance by this method requires that every occurrence of a performed service be monitored. Contract requirements using these evaluations are generally those that occur infrequently, or are essential, or are costly to perform. These results are then compared to the specific performance standards.

3.3.1 Monitoring. Inspection of all services performed under this method will be conducted according to a schedule developed by the Government. All services in a lot will be inspected and used for evaluating performance.

3.3.2 Deductions. The COR may require that all work which fails to provide the desired results be redone or reduce the contract price to equal the reduced value of the service. The contractor shall ensure that defects do not recur. If the contractor fails to rework the rejected areas or the defects are recurring, the Government may:

3.3.2.1 Reduce the contract price to equal the reduced value of the service.

3.3.2.2 Perform the required services, by contract or otherwise, and deduct any costs incurred by the Government that is directly related to the performance of such services from the contractor's monthly invoice.

3.3.2.3 Terminate the contract for default.

3.3.2.4 Deductions. The deductions taken under this method will be based on the following example:

a. Monthly lot contract price for cleaning campsites in a park is $1,200.00.

b. Lot size is 60.

c. Sample size is 100% or 60.

d. Number of defects is 15.

e. Percentage of Sample defects is 0.25. (d/c = 15/60 = 0.25)

f. The deduction from the current month’s invoice is $300.00.

(a x e = f or $1,200.00 x 0.25 = $300.00)

3.3.3 Reinspection. Should it become necessary for the inspector to perform re-inspections of defective work that was required to be redone (due to failure of the Contractor’s Quality Control System to locate and cure these deficiencies prior to the Government's inspection), there will be a re-inspection/administration charge equal to the Actual Government Cost (AGC) at the Effective Hourly Rate (E.H.R.) applied to re-inspect. The AGC re-inspection time will start the minute the inspector is called and or stops other duties to perform the re-inspection and will end when the inspector returns to the duty site after the inspection. These charges will be deducted from the contractor's monthly invoice. Deductions for re-inspection will be taken based on the following example:

Re-inspection of picnic site cleaning is required on 15 sites in a particular park and on 2 sites in another park. The inspector was at the office when called to re-inspect. The actual time to inspect the two parks and return to the office was 40 minutes. The inspector's Effective Hourly Rate (E.H.R.) is $11.30 per hour. The re-inspection deduction will be made as follows:

E.H.R. x (inspection minutes / 60 minutes) = Deduction or

$11.30 x (40/60) = $7.53

If upon re-inspection the work is still defective, deductions will also be made as shown in 3.3.2.4.

Table A-1. Sample Sizes and Reject Levels Normal Surveillance.

Acceptable Quality Level (AQL)

0.05 0.10 0.15 0.20

Population Sample Reject Sample Reject Sample Reject Sample Reject Size Size Level Size Level Size Level Size Level

50 15 3 17 4 19 5 21 7 75 16 3 19 4 22 6 24 8 100 17 3 21 5 24 6 26 8 125 18 3 22 5 25 7 28 9 150 18 3 22 5 26 7 29 9 175 19 3 23 5 26 7 29 9 200 19 3 23 5 27 7 30 9 225 19 3 24 5 27 7 30 9 250 19 3 24 5 27 7 31 10 275 19 3 24 5 28 7 31 10 300 20 3 24 5 28 7 31 10 325 20 3 24 5 28 7 32 10 350 20 3 24 5 28 7 32 10 375 20 3 25 5 28 7 32 10 400 20 3 25 5 29 8 32 10 450 20 3 25 5 29 8 33 10 500 20 3 25 5 29 8 33 10 550 20 3 25 5 29 8 33 10 600 20 3 25 5 29 8 33 10 650 20 3 25 5 29 8 33 10 700 20 3 25 5 29 8 33 10 750 20 3 25 5 30 8 33 10 800 20 3 25 5 30 8 34 11 900 20 3 26 6 30 8 34 11 1,000 21 4 26 6 30 8 34 11 1,200 21 4 26 6 30 8 34 11 1,400 21 4 26 6 30 8 34 11 1,600 21 4 26 6 30 8 34 11 1,800 21 4 26 6 30 8 34 11 2,000 21 4 26 6 30 8 34 11 2,500 21 4 26 6 30 8 35 11 3,000 21 4 26 6 30 8 35 11 3,500 21 4 26 6 31 8 35 11 4,000 21 4 26 6 31 8 35 11 5,000 21 4 26 6 31 8 35 11 6,000 21 4 26 6 31 8 35 11 8,000 21 4 26 6 31 8 35 11 10,000 21 4 26 6 31 8 35 11

PERFORMANCE REQUIREMENTS SUMMARY

For use of this form, see DA PAM 715-15; the proponent agency is DCSLOG

MAXIMUM ALLOWABLE

REQUIRED PARAGRAPH DEGREE OF DEVIATION METHOD OF

SERVICES NUMBER STANDARD FROM REQUIREMENT (AQL) SURVEILLANCE

Grass Mowing C-2 Perform operation in 0 Rejects 100% Inspection accordance with the Specifications

Clean Comfort C-3 Clean in accordance AQL 0.10 Random Sampling Stations/Showerhouses with the Specifications Lot is the number of cleanings to be performed during inspection period

Clean Portable C-3 Clean in accordance AQL 0.10 Random Sampling Toilets with the Specifications Lot is the number of cleanings to be performed during inspection period

Clean Shelters C-3 Clean in accordance AQL 0.10 Random Sampling with the Specifications Lot is the number of cleanings to be performed during inspection period

Clean Picnic Sites C-3 Clean in accordance AQL 0.10 Random Sampling with the Specifications Lot is the number of cleanings to be performed during inspection period

Clean Camp Sites C-3 Clean in accordance AQL 0.10 Random Sampling with the Specifications Lot is the number of cleanings to be performed during inspection period

Litter Pickup C-3 Perform the services AQL 0.10 Random Sampling in accordance with the Lot is number Specifications of services to be performed during inspection period

Trash Receptacles C-3 Perform the services AQL 0.10 Random Sampling in accordance with the Lot is number Specifications of services to be performed during inspection period

REQUIRED PARAGRAPH DEGREE OF DEVIATION METHOD OF

SERVICES NUMBER STANDARD FROM REQUIREMENT (AQL) SURVEILLANCE

Empty Dumpsters C-3 Perform the services AQL 0.10 Random Sampling in accordance with the Lot is number Specifications of services to be performed during inspection period

Clean Sanitary C-3 Perform the services AQL 0.10 Random Sampling Dump Stations in accordance with the Lot is number Specifications of services to be preformed during inspection period

Clean Fishing C-3 Perform the services AQL 0.10 Random Sampling Platform in accordance with the Lot is number Specifications of services to be performed during inspection period

Janitorial C-4 Perform services in AQL 0.10 Planned Sampling Services accordance with the Lot is number Specifications of services to be performed during inspection period

Non-routine - C-5 Perform construction in 0 Rejects 100% Inspection Construction accordance with the Specifications

Non-routine – C-5 Perform services in 0 Rejects 100% Inspection Services accordance with the Specifications

Seeding, C-6 Provide services 0 Rejects 100% Inspection Overseeding, Fertilizing, in accordance with and Herbiciding the Specifications

Mark/Paint C-7 Perform work in 0 Rejects 100% Inspection Boundary Lines accordance with the Specifications

Beach/Playground C-8 Provide weekly 0 Rejects 100% Inspection Maintenance maintenance in accordance with Specifications

REQUIRED PARAGRAPH DEGREE OF DEVIATION METHOD OF

SERVICES NUMBER STANDARD FROM REQUIREMENT (AQL) SURVEILLANCE

Beach Water C-8 Provide water testing 0 Rejects Planned Sampling Testing in accordance with the Specifications

Pavement Striping C-9 Perform services in 0 Rejects 100% Inspection And Sealing accordance with the

Holding Tank C-10 Perform services in 0 Rejects 100% Inspection Pump Out accordance with the Specifications

Portable Toilet C-10 Perform services in 0 Rejects Planned Inspection Pump Out accordance with the Specifications

Operate Wastewater C-10 Perform operation in 0 Rejects Planned Sampling Treatment Plants accordance with the

- END OF EXHIBIT A -

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