01. ATTCH 01_SOW_W912LP22Q1117_Revised 09-27-2022v5.pdf

Toner Cartridge Replacement with Incidental Preventative Maintenance & Reporting Services

W912LP-22-Q-1117

Statement of Work

(REVISED)

The Iowa Army National Guard (IA ARNG) has multiple brands and models of network printers placed in selected armories and facilities throughout the State of Iowa. The IA ARNG requires delivery of toner cartridges to replace expended ones, recycling of the used cartridges, and minor incidental services as defined within this Statement of Work (SOW) and its exhibits.

The Government will request deliveries of toner cartridges on an as-needed basis for a period of 12 months after contract award. The contractor’s identity will be confirmed by the Unit Point of Contact (POC), and the contractor shall be escorted by the Unit POC to the locations’ printers identified in Exhibit 1.

The Contractor shall deliver and install toner cartridge(s) within two (2) business days after receipt of request from the Unit POC. All installation and services shall be performed by certified technicians. The following testing, light maintenance, and record keeping shall be performed after cartridge(s) are installed:

• Print quality testing

• Printer page count

• Cooling fan cleaning

• Page count recording for Monthly Report

• Identification of printers that require further repair/services (with notification sent to Unit POC)

Toner Cartridge Requirements:

• High-volume cartridge is preferred, if available for printer model.

• A “one-for-one” exchange must be completed for the expended and the replacement cartridges

• Prior approval shall be granted by the Deputy Chief of Staff for Information Management (DCSIM) on a case-by-case basis when extra cartridges are required. Extra cartridges will be installed by the Unit POC. The contractor shall not deliver extra cartridges unless authorized by the Contracting Officer via a modification to the contract.

• All cartridges shall be guaranteed and free of defects and maintain print quality for the expected life (page count) of the cartridge.

• Original Equipment Manufacturer (OEM) or remanufactured toner cartridges are preferred.

Alternate cartridges may be proposed.

- Non-OEM and other proposed cartridges must meet all of the salient physical, functional, or performance characteristics specified as identified in Exhibit 2.

- In accordance with guidelines provided in the Environmental Protection Agency’s (EPA) Consolidated Recovered Materials Advisory Notice (RMAN), Section G-3 covering Toner Cartridges (see details in the EPA Comprehensive Guidelines section below), remanufactured cartridges are preferred. When remanufactured cartridges are not practicable, new toner cartridges made with recovered materials are acceptable.

- “Remanufactured” as defined in Federal Acquisition Regulation (FAR) Part 11.001 and in the General Services Administration Manual (GSAM) Part 552.238-78 means “factory rebuilt to original specifications.”

- “Recovered materials” as defined by the EPA means “waste materials and byproducts which have been recovered or diverted from solid waste.”

The Contractor shall deliver toner cartridge(s) between the hours of 8:00 a.m. – 4:30 p.m. local (central) time Monday through Friday, except on recognized U.S. Federal Holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closures, or similar Government directed facility/installation closings.

Toner cartridge delivery locations include the Camp Dodge campus and Joint Forces Headquarters both located in Johnston, Iowa; Des Moines Air Base located in Des Moines, Iowa; and the IA ARNG facilities located in Iowa City, Cedar Rapids, Waterloo, Fort Dodge, and Boone, Iowa.

Contractor shall provide phone support to DCSIM personnel, and to unit POCs. Contractor’s representative shall record caller’s name, call-back number, printer model, and location. Voice messages shall be returned in no less than four (4) hours.

Contractor shall only respond to calls requesting toner cartridges; calls for technical support shall be routed through the DCSIM/G6 call center. Point of Contact is Mr. Andrew Weers, 515-252-4340 or andrew.j.weers.mil@army.mil.

Contractor shall provide a monthly report, no later than five (5) business days after the end of each month to the IA ARNG DCSIM representative, Mr. Andrew Weers, 7105 NW 70th Ave., Johnston, IA 50131-1824;

Fax to 515-252-4594; or email andrew.j.weers.mil@army.mil.

The monthly report shall include the following information:

• Type of printers serviced

• Printer name of machine serviced (Example: NGIAPRDCSIMHQ03)

• Page count of each machine serviced

• Date(s) of toner delivery and service

• Type of replacement cartridge, location, point of contact, and phone number of requestor

Environmental Protection Agency, Comprehensive Procurement Guidelines

Consolidated Recovered Materials Advisory Notices (RMANs) for the Comprehensive Procurement Guidelines (CPG) | US EPA)

Toner Cartridges:

Toner cartridges are used in laser printers, photocopiers, fax machines and microphotographic printers.

When the toner cartridge is spent, it can be returned to a remanufacturer or the manufacturer to be refilled, refurbished and cleaned for resale.

EPA's Recovered Materials Advisory Notice (RMAN) Section G-3 (Toner Cartridges) Preference Program recommends that procuring agencies establish procedures and policies that give priority to remanufacturing the agencies' expended toner cartridges. EPA recommends that, under such policies and procedures, agencies procure remanufacturing services for expended cartridges and, when such services are unavailable or not practicable, obtain remanufactured toner cartridges or new toner cartridges made with recovered materials from product vendors.

For more information on EPA's product research on printer ribbons, please see the Technical Background Document for RMAN II.

mailto:andrew.j.weers.mil@army.mil mailto:andrew.j.weers.mil@army.mil https://www.epa.gov/smm/consolidated-recovered-materials-advisory-notices-rmans-comprehensive-procurement-guidelines https://www.epa.gov/smm/consolidated-recovered-materials-advisory-notices-rmans-comprehensive-procurement-guidelines

EXHIBIT 1

Printer Models and Locations

PRINTER MODEL:

B O

O N

E:

C A

M P

D O

D G

C D

U

SP

FO

W hs e-

C

ED

R

R

PI

S:

SM

IR

B

A

SE

FO

R

T D

O D

G

IO

W

A C

IT

Y:

JF

H

Q

W A

TE

R

LO

O

TO

TA

LS

HP Color LaserJet CP3525 1 1

HP Color LaserJet CP4025 1 1 2 4

HP Color LaserJet CP4525 1 2 1 5 1 10

HP Color LaserJet M452 1 1 2

HP Color LaserJet M454dn 1 1

HP Color LaserJet M553 1 14 1 3 5 3 27

HP Color LaserJet M554 1 4 1 4 1 11

HP Color LaserJet M651 1 1

HP Color LaserJet MFP M577 1 1

HP Color LaserJet M451dn 1 1 2 4

HP Color LaserJet M575dn 1 1

HP LaserJet MFP M525 2 6 1 1 1 1 12

HP LaserJet M402dn 24 2 1 1 11 39

HP LaserJet MFP M527 1 3 4

HP LaserJet MFP M528 1 1

HP LaserJet P3015 1 1 1 1 6 1 11

HP LaserJet P4015 9 2 3 1 15

Canon Fax 104 5 2 1 8

Brother Intellifax 2840 2 2 4

7 72 7 3 4 8 48 8 157

Printers and locations are subject to change

EXHIBIT 2

Estimated Toner Cartridge Usage

Printer Model No.: Cartridge No.: Manufacturer’s Estimated Yield: Cartridge Color: Projected Usage:

HP Color LaserJet CP3525 CE250

10,500 pages

Black 8 CE251 7,000 pages Cyan 10 CE252 7,000 pages Yellow 15 CE253 7,000 pages Magenta 9

HP Color LaserJet M451dn CE410

4,000 pages

Black 12 CE411 2,600 pages Cyan 9 CE412 2,600 pages Yellow 8 CE413 2,600 pages Magenta 8

HP Color LaserJet M553 CF360

12,500 pages

Black 18 CF361 9,500 pages Cyan 12 CF362 9,500 pages Yellow 10 CF363 9,500 pages Magenta 11

HP Color LaserJet M554 W2120

13,000 pages

W2121 10,000 pages Cyan 11 W2122 10,000 pages Yellow 10 W2123 10,000 pages Magenta 10

HP Color LaserJet M651 CF320

21,000 pages

Black 1 CF331 16,500 pages Cyan 1 CF332 16,500 pages Yellow 1 CF333 16,500 pages Magenta 1

HP Color LaserJet M575dn CE400

11,000 pages

CE401 6,000 pages Cyan 1 CE402 6,000 pages Yellow 1 CE403 6,000 pages Magenta 1

HP LaserJet MFP M525 CE255

12,500 pages

HP LaserJet M402dn CF226 9,000 pages Black 25

HP LaserJet MFP M527 CF287

18,000 pages

Black 7 HP LaserJet P4015 CC364 24,000 pages Black 3 Brother Intellifax 2840 TN420 1,200 pages Black 18 Canon Fax 104 CANON 104 2,000 pages Black 3

HP Color LaserJet M454dn W2020

7,500 pages

W2021 6,000 pages Cyan 1 W2022 6,000 pages Yellow 1 W2023 6,000 pages Magenta 1

HP LaserJet MFP M528 CF289

20,000 pages

Black 2