B.08. Attach 1 - Performance Work Statement (22-R-1006).pdf

PERFORMANCE WORK STATEMENT

(PWS)

FOR

FULL FOOD SERVICE

FACILITY

Camp Guernsey, Wyoming W912L3-22-R-1006

Guernsey Full Food Service

Performance Work Statement (PWS)

Signature Page

_________//signed//_____________ CW3 Isabel Taylor Contracting Officer Representative Jessica.i.taylor2.mil@army.mil

Benjamin Taylor Contract Specialist benjamin.c.taylor10.mil@army.mil

Roberto Rodriguez-Santiago Contracting Officer robert.rodriguezsantiago.civ@army.mil

REVISION CONTROL:

Revision Number

Date Remarks

Initial publication of the Performance Work Statement

TABLE OF CONTENTS:

No. Title Page Number

1. General 5

2. Contractor Personnel, Qualifications, and Requirements 8

3. Contractor Personnel Conduct and Removal 11

4. Program Management 14

5. Administrative Requirements 17

6. Post Award Conference/Periodic Progress Meetings 19

7. Government Furnished Property and Contractor Furnished Property

8. Definitions/Acronyms 20

9. Publications and Forms 21

10. TECHNICAL EXHIBIT 1: Performance Requirements Summary

11. TECHNICAL EXHIBIT 2: Deliverables Schedule 26

1. General.

1.1. This is a firm fixed price (FFP) Indefinite Delivery Indefinite Quantity (IDIQ) type contract for Full Food Service dining facility for Camp Guernsey, Wyoming.

1.2. Description of Work. The contractor shall provide all labor and materials, except Government Furnished Property (GFP), to manage and operate a Full Food Service dining facility for Camp Guernsey, Wyoming. The contractor shall use existing commercial practices for existing and maturing concepts, responsibilities, policy, and implementing procedures.

1.3. Performance shall be according to the requirements contained in the performance work statement, and according to the professional standards established by the United States Department of Agriculture (USDA), Food Safety and Inspection Service (FSIS) and the National Restaurant Association (NRA).

1.3.1. Period of Performance shall be one (1) year, plus one (1) additional option year.

1.3.2. Recognized Holidays: The following are recognized US holidays. The contractor shall perform services on these days if (1) students are attending classes; and (2) prior notification is coordinated through the Contracting Officer.

1.3.2.1. New Year’s Day

1.3.2.2. Martin Luther King, Jr.’s Birthday

1.3.2.3. President’s Day

1.3.2.4. Memorial Day

1.3.2.5. Juneteenth Day

1.3.2.6. Independence Day

1.3.2.7. Labor Day

1.3.2.8. Columbus Day

1.3.2.9. Veteran’s Day

1.3.2.10. Thanksgiving Day

1.3.2.11. Christmas Day

1.3.3. Place and Performance of Services.

1.3.3.1. Performance shall be at the Dining Facility (DFAC), Building 202, Camp Guernsey, Wyoming. Hours of operation are 05:30-20:00 daily. Meal times for Wyoming Cowboy Challenge is as follows: Breakfast 06:00-06:30, Lunch 11:00-11:30, Dinner 17:00-17:30. Meal times for all other customers are as follows: Breakfast 06:30-08:00, Lunch 11:30-13:00, Dinner 17:30-19:00. Uniformed personnel will be given priority during service times in that they can be served prior to serving other personnel. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. Telecommuting is not authorized.

1.3.3.2. Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges

1.3.3.3 The contractor’s employees shall become familiar with and obey the regulation of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4. This is a non-personal services contract. The Government will not supervise contractor employees nor control the method by which the contractor performs the required tasks. The Government will not assign tasks to, or prepare work schedules for the contractor. The contractor shall be the responsible to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer immediately. This contract is between the Wyoming Military Department and the contractor. This includes any entities with a valid support agreement with the Wyoming Military Department.

1.4.1. The inspection and acceptance point for all services rendered under this contract will be by the Contracting Officer Representative (COR) for the DFAC, Camp Guernsey, Wyoming. The performance by the contractor for the quality of services rendered, and any documentation or written material in support of same, shall be subject to continuous inspection, surveillance and review for acceptance by the COR or designated representative. Any services rendered by the contractor employees to customers or interaction with military/civilian personnel deemed unprofessional/threatening/dangerous by the COR will be considered as grounds for immediate removal of the contractor employee and termination under clause 52.212-4(m) Termination for Cause. Other performance evaluation factors will be monitored that are not quantified by numerical measurements: Contractor relationship with Camp Guernsey staff/Government contracting personnel; compliance with Camp Guernsey policy and procedures.

1.4.2. Phase in Period. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The contractor will be required to complete all planning, hiring, training of employees, ordering food and related products, storage inventory, and any other tasks necessary for start-up operations.

1.4.3. Phase Out Period. At the end of the contract period of performance, the contractor shall share government space and equipment with any follow on contractor in order for the follow on contractor to commence start-up of new contract period of performance without a break in service to the Government from this contract to the next.

1.4.4. Cancellation Policy. The Government may reduce the number of meals projected no later than 48-hours from commencement of meals being served and not be held financially liable for costs incurred (if any).

1.4.4.1. Prior to or on the first meal being served, a unit representative shall coordinate with the on-site Dining Facility Manager to ensure headcount matches numbers of meals ordered per Task Orders (TOs). In the event that numbers do not coincide, the contractor shall only serve the numbers of meals agreed upon at that time and may only invoice for services rendered.

1.4.4.2. If a unit representative fails to coordinate numbers of meals ordered, the contractor may only invoice for services rendered. If the contractor incurred costs at the fault of the Government, a claim may be submitted IAW FAR Part 33. The frequency of submitted claims may be negotiated with the Contracting Officer.

1.4.4.3. COVID-19. If services are no longer necessary and training events, IDT, AT, etc., are ordered to be cancelled due to COVID-19 breakouts, all impacted orders will be canceled immediately without penalty.

1.5. Contractor Representation.

1.5.1. The Contractor shall designate a fulltime, on-site Dining Facility Manager (DFM) for this contract. The DFM shall have full authority to direct the food service operation, ensure all performance standards are met, and commit the contractor during the performance of the dining facility contract. This representative may not be employed under another contract or task order with the Contractor. No later than five working days after award of the contract, the Contractor shall provide in writing to the COR, the contractor representative contact information. Changes in the contract representative, at any time after contract commencement, shall be in writing to the COR at least five working days prior to the change.

1.5.2. The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement.

1.5.3. The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. Complaints shall be addressed to the COR. DFM or Shift Leaders must be on site full time during operating hours.

1.5.4. According to Army Regulation 190-13 Chapter 8, c. (1): A check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army minimum baseline background check for entrance onto Army installations for non-CAC holders to include entrance of visitors. The FBI permits the use of NCIC III for vetting visitors to ensure the security of military installations.

1.5.5. The Contractor's representative shall, at no additional cost, meet with the COR when requested by the COR to discuss any problems that the Contractor's personnel may be experiencing during the performance of this contract. Problems experienced by the Government with the Contractor's performance will be discussed and resolved.

Unresolved problems will be referred to the Contracting Officer (KO) for resolution.

1.6. The Contractor shall provide points of contact (POC) information for administration of the contract during normal business hours and after normal business hours. The POC for other than normal business hours will be contacted only in the event of emergencies. Accordingly, the named individual(s) shall possess sufficient corporate authority to effectively deal with emergency situations and the telephone number provided shall be functioning at all times other than normal business hours.

1.7. Contracting Office Representative (COR). The KO will designate and authorize an individual to act as the COR at time of award. Any such representative appointed will be specifically designated by letter from the KO. The COR exclusively represents the KO in all technical phases of the work, but is not authorized to issue Change Orders, Supplemental Agreements, or direct any contract performance requiring contractual modification or adjustment. Changes in the scope of work can only be made by modification properly executed by the KO. All observations made by persons other than the KO or the COR are strictly advisory and shall not influence the Contractor's operations except for administrative requirements and responsibilities specified herein.

The KO will provide a copy of this designation and COR contact information to the Contractor.

1.8. The contractor shall have QR codes posted throughout the dining facility that will direct customers to the Department of Defense (DOD) Interactive Customer Evaluation (ICE) website so that customers can provide feedback to the COR about the DFAC.

1.9. Billing. The Government will pay for DFAC services monthly based on the number of meals consumed during the billing period.

2. Contractor Personnel, Qualifications, and Requirements.

2.1. Dining Facility Manager. Oversees all food services. The DFM will direct all work and be responsible for performance, to meet the specific performance requirements and standards in the Performance Work Statement (PWS).

2.1.1. Qualifications:

2.1.1.1. Within the past eight years, two years’ experience working in a large food service operation providing cafeteria style or multi-entree operation providing complete meal service.

2.1.1.2. One year must have been served as a manager or an assistant manager.

2.1.1.3. Current sanitation certificate within the last four years.

2.1.1.4. Pass a background check.

2.1.1.5. Military food service experience in the pay grade of E-6 or above may be credited as management experience for this position.

2.1.1.6. Have the Annual Food Safety and Sanitation Training.

2.1.1.7. DFM shall not have been convicted of a felony.

2.1.1.8. DFM shall be a U.S. citizen or otherwise meet the requirements of AR 25-2, Information Assurance.

2.1.1.9. DFM shall be able to read, write, and speak English well enough and enunciate with sufficient clarity to effectively communicate with customers and other Government personnel.

2.1.1.10. A resume of the DFM is submitted to COR to verify qualifications have been met.

2.2. Dining Facility Shift Leaders. Shift Leaders shall be responsible for direction and supervision of staff during operating hours. Shift leaders will direct other employee through their daily routines and interact with customers to ensure they have a satisfactory experience.

2.2.1. Qualifications:

2.2.1.1. Experience preparing food products in a cafeteria style dining establishment.

2.2.1.2. Formal civilian education degree or certificate in culinary arts or food preparation can substitute experience level.

2.2.1.3. Formal education as a military cook can substitute education and experience.

2.2.1.4. Pass a background check / or have previously done so.

2.2.1.5. Have a current Serve Safe certification.

2.2.1.6. Have Annual Food Safety and Sanitation Training

2.2.1.7. Shift leaders shall not have been convicted of a felony.

2.2.1.8. Shift Leaders shall be a U.S. citizen or otherwise meet the requirements of AR

25-2, Information Assurance.

2.2.1.9. Shift leaders. Shall be able to read, write, and speak English well enough and enunciate with sufficient clarity to effectively communicate with customers and other Government personnel.

2.3. Dining Facility Attendants (DFA) and Food Handlers. Day-to-day workers that maintain the serving line and ensure the dining facility is keep in a clean and sanitary condition.

2.3.1. Qualifications:

2.3.1.1. Pass a background check.

2.3.1.2. DFAs and food handlers shall not have been convicted of a felony.

2.3.1.3. DFAs shall be a U.S. citizen or otherwise meet the requirements of AR 25-2, Information Assurance.

2.3.1.4. Have Annual Food Safety and Sanitation Training

2.3.1.5. DFAs and food handlers shall be able to read, write, and speak English well enough and enunciate with sufficient clarity to effectively communicate with customers and other Government personnel.

2.4. Requirements: The Contractor shall provide the necessary resources to manage, perform, and administer the contract. The contractor shall ensure all employees maintain their training records and ensure employees training is up-to-date at all times.

2.4.1. Contractor employees shall wear clean clothing when working.

2.4.2. Contractor employees shall conduct themselves according to installation policies concerning personal conduct.

2.4.3. Disposable Food Preparation, Serving, and Packaging Materials. The Contractor shall furnish disposable food preparation, serving, and packaging materials to meet the requirements stated in the contract. Products shall include such things as plastic utensils, paper napkins, aprons, head and beard nets, disposable hats, butcher paper, plastic wraps for food storage and protection, disposable and non-disposable gloves and all other necessary expendable products required for the preparation, service and storage of food and food products. The Contractor shall also provide all products and cleaning supplies necessary for the proper sanitation of the kitchen and dining areas under the control of the Contractor.

2.4.4. All meals shall be available for customers as a carry out option during normal meal serving periods. Contractor shall provide covered to-go trays, flatware, napkins, and condiments. Issues or abuse of the carry out meal policy shall be discussed with the COR if the contractor feels that there is abuse of this policy. Bag meals will be offered at the same price or lower than the meal being served. Bag meals will be prepared by the Contactor not more than 24 hours in advance of scheduled pickup and will be kept refrigerated until issued to the customer.

2.4.8. The Contractor shall prepare bulk meals for remote site feeding, when requested. The Government will provide insulated food containers (IFC) and transportation of IFCs to offsite feeding location and return. The customer is responsible for cleaning their IFCs prior to issuing them to the DFAC. The DFAC staff will provide serving utensils for offsite feeding in order to assist the customer in serving proper portion sizes. Portion sizes shall be annotated on the exterior of the IFC.

2.4.6. All meals, to include bag meals, must contain at least 700 kCals. The kCals must be balanced with 45%-65% carbohydrates, 10%-35% protein, 20-35% dietary fats, and less than 10% in added sugars. There must be no more than 1500 mg of sodium per meal. At least one drink must be included with all meals, bag meals must include an individual drink that is at least 8 ounces.

2.4.7. The contractor must provide a minimum of one supplemental food item for each meal in addition to a salad option. These items are intended for personnel who require additional calories. These items may include the following: bread, cereal, salad, trail mix or nuts, individual peanut or nut butter packets, pudding, olives, guacamole, granola, muffins, or boiled eggs. This is not an inclusive list. The contractor may utilize items outside of the previous list in order to supplement calories for personnel with higher caloric needs. Supplemental items should complement the meal being served.

2.4.8. The contractor must provide a grab and go meal option for all lunch and dinner meals. The minimum amount of grab and go meals prepared must be no less than 5% of the projected meals to be served for the meal period. This option must be in an area that is accessible to diners without having to go through the serving line. The grab and go meals must meet all the nutritional requirements outlined in paragraph 2.4.6. All items must be kept at appropriate temperatures in order to prevent food borne illnesses.

All grab and go meals must be labeled with the name of the meal or food, date prepared, use-by date, and any common allergens must be identified. Meals may not be retained for more than 5 days from the day prepared.

2.4.9. Military units will coordinate for offsite meals through the COR and will provide their own IFC containers, paper plates, flatware, napkins, and drink glasses for offsite meals. Contractor provides all necessary condiments along with detailed serving instructions labeled with date and time packed.

3. Contractor Personnel Conduct and Removal.

3.1. Conduct.

3.1.1. The Contractor shall ensure that its employees do not introduce new procedures or services without prior approval of the COR or representative. In disagreements or deviations from established or new procedures/policies, the COR or representative, will be the deciding authority.

3.1.2. The Contractor shall ensure that its employees comply with DFAC and Camp Guernsey policies regarding personal appearance and conduct.

3.1.3. The Contractor shall ensure that its employees abide by federal and local regulations and requirements concerning the nature of limited privileged communication as may be necessary for security and personnel reliability programs. All regulations referenced are available for review from the COR.

3.1.4. Contractor shall abide by all Camp Guernsey policies, rules and ARs. When commencing work under this contract, Contractor shall obtain an in-processing checklist from the COR and provide the COR a copy when completed.

3.1.5. The Contractor shall ensure that its employees make use of all appropriate equipment; supplies and services made available by the Government.

3.1.6. Smoking. The Contractor shall ensure that its employees comply with the Camp Guernsey smoking policy.

3.1.7. Complaints. Complaints will be validated by the COR and be reported in writing to the KO and to the Contractor for action, if it constitutes a failure to perform, as determined by the Government. Customers may also be a source of legitimate complaints that constitute a failure to perform. Any customer complaints received on services provided by the contractor will be taken very seriously at the DFAC and as such will be considered a part of the inspection process.

3.1.8. Conflict of Interest.

3.1.8.1. The Contractor shall not use Government facilities or other Government property in connection with conducting a private practice and shall ensure that its employees do not do so.

3.1.8.2. Confidentiality of Information. Unless otherwise specified, all financial, statistical, personnel, and/or technical data which are furnished, produced or otherwise available to the Contractor during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of work under this contract. The Contractor shall not release any of the above information without prior written consent of the KO and shall ensure that its employees do not do so.

3.1.9. Inquiries. Contractor shall ensure that its personnel do not respond to any media inquiries. Any inquiries from the media shall be immediately relayed to the COR, who will relay them to the ARNG Public Affairs Officer (PAO). There shall be no interviews, comments, or any other response without the knowledge and approval of the PAO.

Other than routine inquiries from external agencies, all other inquiries and complaints shall be brought to the attention of the Government’s COR.

3.1.10. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

3.1.11 Notice of Violation (NOV). If an NOV is issued to the Government or Contractor due to the Contractor’s error or omission, the Contractor shall be held liable for damages to include fines, penalties and/or corrective actions imposed by federal, state or local agencies.

3.2. Removal of Employees.

3.2.1 Removal of Employees. At any time during the performance of this contract, the KO or COR may direct the Contractor to immediately remove any employee whose actions or impaired state raises reasonable suspicion that clear and present danger of physical harm exists to other employees, Government personnel or to the impaired individual. This provision will be used in emergency situations only and not for the purpose of bringing performance issues or other non-urgent concerns to the attention of the Contractor.

3.2.2 If the need for a removal occurs, the COR will contact the Contractor's point of contact and direct the Contractor to remove that individual from the military facility and to not use that individual to perform any food services required under this contract until the issue has been resolved by the KO. A review of the basis for removal will be made by the KO within three working days after the COR directed the removal.

3.2.3 If, after any investigation deemed necessary by the KO and discussions with the Contractor's representative, the KO concludes that the employee’s impairment requires permanent removal from performance under the contract, the KO will notify the Contractor that permanent removal is required. In the event of disagreements between the Government and the Contractor's representative concerning matters of impaired employees, the decision of the KO will be final. During the period of time between the removal and the final decision of the KO, the Contractor shall provide a backup/replacement employee in accordance with the terms and conditions of this contract.

4. Program Management.

4.1. Program Management. The contractor shall perform the requirements in this Performance Work Statement (PWS) and conform to the professional industry standard.

Contractor tasks include but is not limited to: dining facility management; menu planning, food preparation; serving and replenishing food; ordering subsistence, receipt and storage of subsistence items; cleaning of the dining facilities, equipment and implements; headcount/cashier; bussing tables.

4.1.1. The Contractor shall maintain property accountability for all expendable, durable supplies and assigned Government Furnished Property (GFP).

4.1.2. The contractor shall develop, maintain, and implement a Property Control Plan (PCP). The PCP shall be submitted in writing to the Government within 10 working days of contract award. The Government Property Administrator (GPA) implements the approved PCP.

4.1.3. The Contractor shall manage, maintain, and track administrative functions for food preparation operations.

4.2. Quality Management.

4.2.1. Quality Control Plan. The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Performance Requirements Summary. After acceptance of the QCP, the contractor acceptance in writing of any proposed changes to its QCP.

4.2.2. Quality Assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s).

4.2.3. Small Wares. The Government shall provide all necessary kitchen and dining room preparation and service wares. The Contractor shall take reasonable and prudent measures necessary to assure that all equipment is properly used and cared for. Failure to take such measures shall result in replacement of broken and/or damaged equipment at the expense of the Contractor. The Contractor shall be responsible for the prudent care of all equipment in its use. The contractor shall warrant that it shall take reasonable and prudent measures to assure that equipment furnished by the Government is properly operated, cleaned and maintained. Repair costs and replacement costs caused by the negligence of the contractor or their employees shall be the contractor’s responsibility to reimburse the Government.

4.3. Sanitation Management.

4.3.1. Perform janitorial duties in support of dining facility operations. Perform Sanitation duties as prescribed in this section.

4.3.2. The contractor shall furnish and maintain expendable cleaning supplies to support food service sanitation and personnel hygiene practices in support of the food operations. Contractor shall properly store chemicals and cleaning supplies away from food and food preparation surfaces. Safety Data Sheet (SDS) binder will be maintained by management.

4.3.3. Clean and sanitize all dining facility restrooms, floors and floor coverings, all surfaces and equipment, to include tables and chairs. Windows and window coverings will be free of dirt, insects, hand and finger prints.

4.3.4. Pots and pans will be washed, rinsed, and sanitized in three compartment sink at proper temperatures 1st sink (wash) 110o F, 2nd sink (rinse) 120o F, 3rd sink (sanitize) 171o F.

4.3.5. Wash and sanitize all dinnerware using industrial dishwasher.

4.3.6. Properly dispose of waste, grease, and clean trash cans. Ensure proper containers are used for grease, trash, and recycling.

4.3.7. Exhaust hoods and filters will be wiped down and cleaned daily. Government will schedule exhaust and filters to be cleaned quarterly.

4.3.8. The Contractor shall police loading docks, dumpster area, and area surrounding dining facilities for litter, cigarette butts, raw food/ingredients, food waste and foreign matter. These areas will be cleaned daily to prevent grease, dirt and refuge buildup IAW contractor provided approve quality control plan.

4.3.9. Contractor will remove snow, ice and sand from dining facility sidewalks, entrances and access areas to the dining facility.

4.4. Food Preparation and Delivery. The contractor shall provide well-balanced, healthy meals for each meal period.

4.4.1. The Contractor shall track and create 30 day menus. Menus will meet all nutrition requirements outlined in paragraphs 2.4.6 and 2.4.7 of this PWS. Portions and calorie count will be displayed on the serving line. Contractor will determine the proper portion size. 30 day menus with macros and kCals annotated will be submitted to the COR for final approval no later than 10 days prior to the start of the menu period.

4.4.2. The Contractor shall order, inspect, receipt, and store subsistence for operations.

Ensure perishable subsistence are received and stored within 30 minute of receipt.

Contractor shall maintain a two day of inventory of perishable subsistence.

4.4.3. The contractor shall operate and manage an automated Point of Sale system or follow manual headcount procedures.

4.4.4. The Contractor shall Garnish and Setup the serving line no later than 15 minutes and not earlier than 30 minutes prior to serving periods.

4.4.4.1. The contractor shall ensure nutrition (Calorie Cards) information is displayed at all times on the serving line during serving periods.

4.4.5. Serve at a minimum rate of 8 to 10 diners per minute.

4.4.6. All leftover meals will be served at the end of the serving line as an additional choice, but not an entrée. Leftover cannot be used to create a new entrée. Leftovers will be safely stored and labeled within the time limits specified in TB MED 530.

4.5. Maintenance. The Contractor shall inspect, document, and perform minor maintenance on dining facility equipment. Should major repairs be required, the Contractor shall submit a work order to the COR. The COR will request assistance from the Facilities and Maintenance Section at Camp Guernsey.

4.6 Non-Contracted Meal(s): The contractor shall provide Non-Contracted Meal(s), defined as a set of individual customer(s) (i.e., Officers, Active Guard Reserves, Civilians, etc.) which will not be accounted for via an individual Task Order (TO), but will be separately accounted for and reported as described herein. These customer(s) shall pay directly to the contractor the same established/posted meal rate(s) per Contract Line Item Number (CLIN) amounts.

4.6.1. The Wyoming National Guard is not responsible for payment of these meals.

These Non-Contracted Meals will be authorized to be served at the DFAC only when the contractor is available by request through an already separately occurring TO. Any exceptions to the aforementioned will require prior approval from the KO no later than one week ahead of time. The Contracting Officer reserves the right to restrict/limit walk ins in order to ensure that all task orders can be fulfilled under the constraints of the contract.

4.6.2. Once a tracking mechanism is established, the contractor shall not deviate from such practice. All Non-Contracted Meal customers shall be tracked by the contractor utilizing a:

a. DA Form 3032, Signature headcount Sheet;

b. An Excel Spreadsheet; or

c. An accounting system of the contractor's choosing. (i.e., PayPal, Square, etc.)

4.6.3. The monthly rollup number of Non-Contracted Meal customer(s) and the amount(s) paid shall be reported to the KO and COR no later than the first Monday of the following month. NOTE: The number of Non-Contracted Meals reported shall count towards the max IDIQ amount.

5. Administrative Requirements.

5.1. Security.

5.1.1. Access and general protection/ security policy and procedures. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Security Office.

Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

5.1.2. iWatch Training: This standard language is for contractor employees with an area of performance with an Army controlled installation, facility, or area. The contractor and all associated subcontractors shall brief all employees on the local iWatch program (training standards provided by the requiring activity ATO). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance, with the results reported to the COR no later than 30 calendar days after contract award.

5.1.3. For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative).

5.2. Physical Security.

5.2.1. Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

5.2.2. The contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the Contracting Officers Representative (COR).

5.2.2.1. In the event keys, other than master keys, are lost or duplicated the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re- keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor. Lost or duplicated keys and/or locks shall be reported to the issuing party or COR immediately upon recognition of the loss or duplication.

5.2.2.2. The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

5.2.2.3. The Contractor shall ensure that its employees lock all areas for which they possess a key when they are not using the area and at the close of the work period.

5.2.3. The Contractor shall ensure that all employees comply with the local installation requirements for vehicle registration and operation on the military facility. Any vehicle operated by the Contractor or its employees in performance of this contract must have the minimum liability coverage required by the State of Wyoming.

5.2.4. The Contractor shall ensure that its employees comply with installation personnel identification and access requirements. The Contractor is responsible for absences of employees due to expired identification and access documents.

5.3. Contractor Manpower Reporting Application (CMRA):

5.3.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Wyoming Military Department via a secure data collection site.

5.3.2. The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY). While inputs may be reported any time during the FY, all data shall be reported no later than October 31, 2023. Contractors may direct questions to the help desk at http://www.ecmra.mil.

6. Post Award Conference/Periodic Progress Meetings.

6.1. The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractors performance. At these meetings, the KO will apprise the contractor of how the Government views the contractors performance and the contractor shall apprise the Government of problems, if any, being experienced the contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

7. Government Furnished Property and Contractor Furnished Property.

7.1. Government Furnished Property.

7.1.1. The Government will furnish office space, all utilities, local mail distribution;

communications capability, cable and internet service, grease and refuse collection;

grease interceptor cleaning; grease disposal; veterinary support, pest control services, police and fire protection.

7.1.2. The Government will furnish facilities, equipment, and the initial quantity of expendable/durable supplies as Government Furnished Property (GFP) listed in Table 3 along with services specified in this section IAW the "Government Property clause.

Specified GFP and services shall only be used in the performance of this contract. The Contractor shall not be responsible for "fair wear and tear" of GFP.

7.1.2.1. The Contractor shall accept and account for all GFP listed in this contract which will be listed on the Government Property Book Hand Receipt per FAR 52.245-1(f) (1) (iii), and FAR 52.245-1(d) (3) (i) and AFAR 5145.390.

7.1.3. The Contractor shall notify the GPA by verbal means upon discovery of loss, damaged, destroyed, consumed in excess quantities, or unaccountable GFP. Provide written report within two days of verbal notification. Letter of Fact and Finding submitted to the Contracting Officer within 15 days after discovery of lost, damaged, destroyed, or consumed in excess, GFP in accordance with AR 735-5. The Government will furnish equipment manufacturers operating manuals for equipment on-hand in each dining facility.

7.1.4. Equipment manufacturers or dealers will perform warranty repairs on new equipment. Should unauthorized maintenance or repairs be made, which voids the warranty, the Contractor shall be responsible.

7.1.5. Major maintenance, repair, and replacement of GFP will remain the responsibility of the Government.

7.2. Contractor Furnished Property.

7.2.1. The contractor shall furnish and maintain expendable cleaning supplies to support food service sanitation and personnel hygiene practices in support of the food operations.

72.2. The contractor shall provide uniforms and identification badges. The identification badges shall have at a minimum of the Contractor's name and the employee's last name.

7.2.3. The Contractor shall provide proper protective equipment to include non-slip shoes, head covering either hairnet or company cap, and ensure employees with facial hair cover their facial hair.

8. Definitions/Acronyms.

8.1. Definitions.

8.1.1. Standard Definitions. Federal Acquisition Regulation (FAR), Dictionary of US Army Terms, AR 310-25 and Authorized Abbreviations and Brevity Code, AR 310-50, are the references for definitions and acronyms not listed below.

8.1.2. Acceptable Quality Level (AQL). The AQL is a designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures.

8.1.3. Army Federal Acquisition Regulation Supplement (AFARS). The Army's supplement to the Federal Acquisition Regulation.

8.1.4. Contracting Officer (KO). An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

8.1.5. Contracting Officer's Representative (COR). An individual from the functional activity appointed by the Contracting Officer and delegated specific authority to monitor contract performance and to perform specific contract administration functions.

8.1.6. Contract Discrepancy Report (CDR). The CDR is used to formally document unacceptable performance (contract deficiencies and defects against the AQL). The use of CDR becomes the supporting documentation for contract payment deductions, fixed fee deductions, award fee, nonpayment or other actions deemed necessary by the KO.

The CDR will become a part of the official contract file.

8.1.7. Defective Service. A unit of service, which contains one or more defects and does not conform to specified requirements.

8.1.8. Performance Requirements Summary (PRS). The PRS identifies key performance indicators and standards that represent logical service outputs that will be evaluated by the Government to assure the Contractor is fulfilling the terms of the contract.

8.1.9. Performance Standard. A measurable output or result associated with the performance- based description of a requirement found in the PWS.

8.1.10. Quality Control. Those actions taken by the Contractor to control the in-process performance of goods or services to ensure that contract quality standards are met.

8.2. Acronyms.

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DFARS Defense Federal Acquisition Regulation Supplement DOD DOD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program

9. Publications and Forms.

9.1. Publications:

Regulation Date Publication Title AR 30-22 17-Jul-19 Army Food Program AR 40-25 3-Jan-17 Nutrition and Menu Standards

TB MED 530 1-Mar-19 Tri-Service Food Code DA PAM 30-22 17-Jul-19 Operating Procedures For The Army Food

Program DOD 5500.07-R 17-Nov-11 The Joint Ethics Regulation

9.2. Forms:

Form Number Form Title DA Form 2062 Hand Receipt/Annex Number DA Form 3032 Signature Headcount Sheet DA Form 3034 Production Schedule DA Form 3988 Equipment Replacement Record DD Form 1662 Property in the Custody of Contractors DA Form 7589 Subsistence Vendor Contract Discrepancy Report

9.3. Government Furnished Property

Item Description OH

QTY

Item Description OH QTY

Kitchen Knives 22 Chair Racks for Dining Room Chairs

Cutting boards - various colors and sizes

11 Office Chairs 2

Sheet Pans 90 Check in counter chairs 2 1/2 Sheet Pans 32 5 Foot Desks 2 1/4 Pans (various depths) 109 Tech bench, facilities maintenance

Square head pans 4 Managers Office Table 1 Speed Racks 3 36"D x 72"W Rectangular

Folding Tables

1/6 Pans 48 Table Dolly for 60" round tables 2 Butter Knives 196 60" Round Folding Tables 30 Forks 397 Tray and Flatware Cart 2 Spoons 301 Rack dispensers 5 Drinking Glasses 365 Ice Cream Chest Freezer 1 Flatware Dishwasher Racks 18 Mobile Plate and Dish

Dispenser

Plate Dishwasher Racks 3 Wire Shelving, 30"W x 24"D, Green Epoxy

Cup Dishwasher Racks 9 Commercial Garbage Cans 10 Rolling Carts 3 Mobile Work Table, 72", stainless steel top, casters

Cold Serving Line/Salad Bars 3 Planetary Mixer 1 Hot Serving Line 1 Mixer Stand 1 Prep Tables (various sizes) 8 Can Opener 1 Industrial Potato Peeler 1 Meat Slicer 1 Whisks 8 Milk Dispenser, two port 1 Ice Cream/Serving Scoops 9 Milk Dispenser, three port 1 Ladles 20 Mobile Storage Wire Shelving, Green Epoxy, Casters

Serving Spoons 40 Secure Storage Racks 3 Salad Bar Spoons 7 Mobile wire shelving (Dry

Storage), Casters

Salad Dressing Ladles 6 Gas Combi Oven 1 Spatulas/food turners 7 2 Bay Reach In Freezer 1 Pasta Ladle 1 3 Bay reach in freezer 1 Tongs 79 3 Bay reach in refrigerator 1 Mixing Bowls 4 Walk in refrigerator conversion to Walk in Freezer

Strainers/Colanders 3 Shelving Units, Facilities Maintenance/Storage

Item Description OH

QTY

Item Description OH QTY

Pots 8 Locker Bench 2 Large Sauce Pan 1 Dining Facility Walk off Mats 3 Dinner Trays 951 Dining Facility Fire

Extinguishers

Dining room chairs 385 Interior Trash Cans 9 Large Flour Bins 5 Exterior Trash Receptacle 1

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the established thresholds.

PO #

PWS

Para

Performance Objective

Performance Threshold Surveillance Method & Frequency

PO 1 2.4.6

All meals, to include bag meals, must meet nutritional requirements

E: 100% compliance with standard

Periodic Random Inspection / COR review/ Customer Feedback

VG: 90% compliance with standard S: 80% compliance with standard M: 70% compliance with standard U: 60% compliance with standard

PO 2 2.4.7

Contractor must provide supplemental items at each meal in order to provide additional calories for customers with higher caloric needs

E: 100% compliance with standard

Periodic Random Inspection COR review/ Customer Feedback

VG: 90% compliance with standard S: 80% compliance with standard M: 70% compliance with standard U: 60% compliance with standard

PO 3 2.4.8

Contractor must provide a grab and go meal option for all lunch and dinner meals

E: 100% compliance with standard

Periodic Random Inspection COR review/ Customer Feedback

VG: 90% compliance with standard S: 80% compliance with standard M: 70% compliance with standard U: 60% compliance with standard

PO 4 4.3

Contractor shall perform Dining Facility Sanitation and Custodial Operations

E: 100% compliance with standard

Periodic Random Inspection COR review/ Customer Feedback

VG: 90% compliance with standard S: 80% compliance with standard M: 70% compliance with standard U: 60% compliance with standard

TECHNICAL EXHIBIT 2:

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency No. of Copie s

Medium/ Format

Submit To

2.1.1.10. A resume

of the DFM to verify qualifications have been met.

Provide within 15 calendar days after contract is received.

1 Electronic Submission

KO and COR

4.2.1 Quality Control

Plan (QCP)

Provide within 15 calendar days after contract is received.

2 Electronic Submission

KO and COR

4.4.1. Monthly

menus

No later than 5 days prior to the start of the month

1 Electronic Submission

COR

5.3.2 Contractor

Manpower Reporting Application

No later than 31 October, 2021

1 Electronic Submission www.ecmra.mil