Attachment 1 PWS and PRS Food Service updated nov 15.docx

PERFORMANCE WORK STATEMENT (PWS)

FOR

Dining Facility (DFAC) Full Food Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform DFAC Full food Services, as defined in this PWS.

1.2 Background: This is a non-personal services contract to provide DFAC full food service operations for the Kansas Regional Training Institute (KSRTI), Salina, KS. KSRTI is owned by the State of Kansas. The DFAC provides meals for Subsistence-in-Kind (SIK) soldiers and non-SIK personnel. Providing quality meals to soldiers and civilians conducting training activities, attending training courses, visiting various locations of the Kansas National Guard, and workers of the Kansas National Guard is an important role in meeting Kansas National Guard mission requirements.

1.3 Period of Performance (PoP): The Period of Performance shall be for one Base period of 12 months and four- 12 month option periods.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.1.1 Customer Comment System: The contractor shall use the Interactive Customer Evaluation system as part of its’ QCP. The system shall clearly define whether the rating given is positive or negative. These comments can be submitted electronically through the following website: https://ice.disa.mil/index.cfm?fa=card&sp=137869&s=1285&dep=*DoD and clicking on “Dining Facility”. The contractor shall ensure contract performance negative trends that are detected from the comment cards, are corrected or eliminated within 30 days. Contractor shall provide recommendations through the COR to the KO. Contractor shall utilize the comment cards to determine whether the DFAC is meeting the customer expectations, needs and trends. The Government Quality Assurance team will validate all comment cards.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.3 Recognized Holidays: The following are recognized United States (US) holidays. The contractor may be required to perform services on these days:

New Year’s Day: January 1st Martin Luther King, Jr.’s Birthday President’s Day Memorial Day Independence Day: July 4th Labor Day Columbus Day Veteran’s Day: November 11th Thanksgiving Day Christmas Day: December 25th

1.4.4 Place and Performance of Services: The contractor is responsible for conducting business up to twenty-four (24) hours a day, seven days a week except when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at the Kansas Regional Training Institute (KSRTI), Nickel Hall, 2930 Scanlon Ave, Salina, KS 67401-8123. Meal serving hours shall be posted outside the dining facility. Normal military food serving hours run from 0530-0830 for the morning meal, 1130-1400 for the mid-day meal and 1700-2000 for the evening meal. If needed due to a training requirement, a midnight meal at 2330-0100 could be required. Should midnight meal service be required, the KO will provide notice 72 hours in advance. The KO will notify the contractor 72 hours prior to any holiday meal service requirements. The Contractor must at all times maintain an adequate workforce for uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Teleworking is not authorized.

The Contracting Officer may extend the normal established meal serving hours for special needs such as: emergencies, camp events, camp expansions, and camp surges or reductions. The Contractor will be provided 72 Hours advance notice for any time changes.

1.4.4.1 RESERVED

1.4.4.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees shall only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 RESERVED

1.4.5.2 Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-II) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a government representative).

1.4.5.3 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.4 RESERVED

1.4.5.5 RESERVED

1.4.5.6 AT Level 1 Awareness Training (AT): All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall document and have certificates of completion available for inspection for each affected contractor employee and subcontractor employee, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT level I Awareness training is available at the following website: http://jko.jten.mil

1.4.5.7 RESERVED

1.4.5.8 RESERVED

1.4.5.9 iWATCH Training: The contractor and all associated sub‐contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results documented and available for inspection No Later than (NLT) 30 calendar days after contract award.

1.4.5.10 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.

1.4.5.11 OPSEC SOP/Plan. The contractor shall develop an OPSEC Standard Operating Procedure (SOP)/Plan and provide it to the COR within 90 calendar days of contract award ,to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan shall include a process to identify the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. The contractor shall implement OPSEC measures as required by the Government. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor shall ensure this individual becomes OPSEC Level II certified within 90 days of appointment as OPSEC coordinator in accordance with AR 530-1. Contractor shall provide a copy of the certification to the COR NLT 15 days after completion.

1.4.5.12 RESERVED

1.4.5.13 Threat Awareness and Reporting Program (TARP). Per AR 381-12, Threat Awareness and Reporting Program (TARP), contractor employees with security clearances must receive annual TARP training by a counterintelligence (CI) agent or other trainer as specified in Chapter 2 Threat Awareness and Education, Section II, paragraph 2-4b. The contractor shall identify annual TARP training, personnel trained and date of training when requested by the contracting officer.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.6.3 Food Storage Access: The contractor shall supervise all vendor deliveries and under no circumstances will vendors be allowed any unescorted or unsupervised access to the food storage areas. Access to all food preparation and ration storage areas shall be strictly limited and shall be marked with signage “Authorized Personnel Only”.

1.4.7 Special Qualifications: Contractor must ensure that any personnel performing under this contract are fully trained and qualified to perform the services. The DFAC Manager shall possess and maintain current Serve-Safe certification.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 The Government considers the following positions to be key personnel under this contract:

1.4.9.1 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.9.2 DFAC Manager(s): Provide a DFAC manager to direct work, be responsible for performance, and to meet the specified performance standards. A DFAC Manager shall be on site during normal DFAC hours. Any person that serves as DFAC Manager must have a minimum of two years of large scale food operation and management experience and must have a high school diploma or equivalent.

1.4.9.3 DFAC Supervisor(s): Provide a Supervisor for each shift and an alternate to direct work, be responsible for the performance of their respective shift, and to ensure the specified performance standards are met. A DFAC Supervisor/Alternate shall be on-site while a shift is working.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.10.1 Registered Employee Listing: Contractor shall no later than the 25th of each month and no later than 24 hours after there is an employee change, provide the KSRTI Food Coordinator and DCSLOG/KSARNG Food Program Manager, a complete Employee Roster. The roster is to insure military security and Anti-Terrorism measures are being met.

1.4.10.2 Employee Uniforms: Employees shall wear a clean and complete uniform when working. The Contractor shall provide employee uniforms, nametags, and any other specialty clothing (gloves, hair restraints, aprons, etc.). All uniforms shall be in good condition, with no holes, tears, or heavy stains. Nametags shall be worn on the exterior clothing in a conspicuous location at all times. Uniforms shall be freshly laundered and well fitting. The uniforms shall not contain commercial advertising, except for the Contractors name. The Contracting Officer or COR will approve the types and colors of uniforms before the contract start date.

1.4.10.3 Shoes: All shoes shall be slip-resistant and of sturdy construction and shall cover the foot for sanitation and safety reasons. Open-toe shoes, sandals, and heels higher than 1½ inches shall not be worn.

1.4.10.4 Appearance: All contractor personnel shall always present a neat and clean appearance and shall be easily recognized as contract employees. All employees shall wear a complete uniform compliment (shirt, slacks, hats, etc.) at all times to present a professional appearance. Uniforms soiled beyond normal duties shall be changed immediately. This requires the Contractor to maintain an emergency change of clothes.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 RESERVED

1.4.13 RESERVED

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Phase In / Phase Out Periods: The Contractor shall "phase-in" IAW the plan submitted with the proposal, as well as communication and coordination with the Contracting Officer and COR. The Contractor shall submit a "phase-out" plan that shall address plans and procedures necessary to ensure a smooth transition to any follow-on contract. The offeror shall present a detailed plan for the phase-out period which includes demobilization, assessment of potential security risks, and transfer of full operational responsibility. The plan shall address actions, plans, and procedures necessary to complete the contract term without impacting service or response in all areas. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 30 day phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Acceptable Quality Level (AQL): A designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures.

2.1.2 Army Food Program: A comprehensive program which encompasses all phases of food service from procurement, inspection, transportation, storage, distribution, issue and sale, preparation, and serving meals in DFACs and in the field.

2.1.3 Clean: Free of visible signs of food, food residues, ingredients, grease, soap and foreign matter.

2.1.4 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.5 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.6 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.7 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.8 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.9 Dinnerware: Eating and drinking utensils for table use, such as flatware including knives, forks, spoons, bowls, cups, serving dishes, tumblers, and plates. May be single use items.

2.1.10 Expendable/Durable Supplies: Items which are consumed in use, regardless of type of classification or unit price.

2.1.11 Food Borne Disease Outbreak: The occurrence of two or more cases of a similar illness resulting from the ingestion of common food.

2.1.12 Food Contact Surface: A surface of equipment or utensils with which food normally comes in contact. This includes equipment and utensils from which food may drain, drip, or splash back into food or onto surfaces normally in contact with food.

2.1.13 Food Program Manager/Food Advisor: A Department of Army employee who is responsible to the commander for matters relating to food service.

2.1.14 Full Food Service (FFS): Those activities that comprise the full operation of a DFAC.

2.1.15 Government Furnished Property: All facilities, equipment, food and supplies owned or leased by the Government provided to the Contractor for use in the performance of this contract.

2.1.16 Government Property Administrator (GPA): A Government representative who is responsible for transfers of Government Furnished Property from organizations/units to contractor and return upon contract completion.

2.1.17 Hazard: A biological, chemical, or physical property that may cause an unacceptable consumer health risk.

2.1.18 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.19 Operating Hours: Operating hours specify the time prior to the scheduled start of meal service for the first meal of the day to time following the scheduled close of meal service for the day of operation.

2.1.20 Performance Requirements Summary (PRS): The PRS identifies key performance indicators and standards that represent logical service outputs that will be evaluated by the Government to assure the Contractor is fulfilling the terms of the contract.

2.1.21 Performance Standard: A measurable output or result associated with the performance-based description of a requirement found in the PWS.

2.1.22 Perishable Subsistence: Those food items with limited shelf life that normally require controlled conditions of temperature, and/or humidity during transportation and storage.

2.1.23 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.24 Progressive food Preparation: The continuous preparation of food items at selective time intervals during the entire meal period as food is consumed. The objective is to match the flow of diners through the serving lines so that freshly prepared, quality food is always provided. Progressive cooking reduces the need to hold foods for long periods of time that result in loss of flavor, color, texture, and nutritive value. Exceptions to progressive cooking are baked or prepared desserts, soups, gravies, meat sauces, and other sauce-type items that do not deteriorate in flavor when held throughout the serving period.

2.1.25 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.26 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.27 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.28 Sample: A sample (inspection) consists of one or more service outputs drawn from a lot. The number of outputs in the sample is the sample size.

2.1.29 Sanitize: The process of reducing the number of microorganisms on a surface to a safe level.

2.1.30 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.31 Subsistence in Kind (SIK): Meals furnished to enlisted personnel at Government expense rather than money in lieu thereof.

2.1.32 Turn-Key Facility: The entire DFAC operation where individuals will be able to walk into an environmentally controlled facility capable of feeding at one time the minimum number of seats called for in the PWS.

2.2 Acronyms:

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS. The property included are the kitchen, storage space, administrative space, dining area, and waste disposal area. The Government furnished property shall not be used for any purposes other than this contract.

3.2 Materials

3.2.1 Publications: The Government will provide publications and forms listed in this PWS.

3.2.2 Miscellaneous Items: The Government will furnish the education materials in the form of posters and table displays as needed.

3.3 Equipment: The Government will provide the equipment that is listed at Attachment 1. Contractor shall use KSARNG equipment, either furnished or acquired under this contract, for the performance of this contract only. The Contractor shall not modify, or cannibalize the equipment in such a way that it would do harm to the KSARNG. The Contractor shall not remove GFE from the DFAC without the written approval by the Contracting Officer.

3.3.1 Contractor shall properly maintain KSARNG property. The Contractor’s maintenance program shall enable the identification, disclosure, and performance of normal routine preventive maintenance IAW manufacturer recommendations. The Contractor shall notify the COR of the need for replacement or repairs. The Contractor and the KSRTI Food Program Coordinator will complete/review the Equipment Replacement (DA3988) on an Annual basis, with a copy being provided to the DCSLOG/KSARNG State Food Program Manager. Any equipment replacement will be processed/funded by the Government.

3.4 Services: The Government will furnish telephone service, internet service, cable television service, and inspection services.

3.4.1 Transportation, Personnel, and Equipment for Remote Site Feeding: The Government will furnish transportation, drivers, equipment, and personnel to serve meals at remote feeding sites to support soldiers in the field when they are training.

3.4.2 Veterinary (Vet) and Public Health Inspector Service: Subsistence may be inspected upon delivery to ensure the safety of the food that is procured by the contractor.

3.4.3 Emergency Medical Treatment: The KSARNG will provide automated external defibrillators (AED’s) for the contractor’s use.

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.1 The Contractor is responsible for the purchase of and payment for all food products, etc. required under this contract.

5.0 Requirements: The contractor shall:

5.1 Contractor Personnel Training Requirements:

5.1.1 Training Requirements/Refresher Training: The Contractor shall ensure the following training requirements are met 100% of the time with the training to be documented; including the topics presented, the presenter’s name, the names of personnel in attendance, the duration of the training, and the training date. This documentation will be maintained by the contractor on site.

5.1.2 Sanitation Training: All contractor employees shall be trained on proper sanitation techniques in accordance with Tri-Service Food Code. Contractor Personnel shall be trained within 30 days of hire and then annually thereafter.

5.1.3 Nutrition Training Plan: Contractor employees shall be trained on nutrition IAW AR 30-22. The Contractor shall provide a nutrition training plan to the KSARNG no later than 20 days after contract award.

5.1.4 Hazard Communication (HAZCOM) Training: All contractor employees shall be trained in the safe use of chemicals (inventory of products on hand) understanding manufacturer’s product labels, and information contained on the Material Safety Data Sheets (MSDS) in accordance with Title 29, Code of Federal Regulations Part 1910.1200, Hazard Communication. Contractor Personnel shall be trained within 30 days of hire and then annually thereafter.

5.1.5 Cashier Training: Train employees who will perform the Headcount functions in accordance with (IAW) KSARNG Food Service Standard Operating Procedures (SOP), regulatory policy, contract meal price, and if available, credit card machine. Contractor will verify each diner by Identification/ Common Access Card (ID/CAC) prior to entering into the Dining Facility or use a DA 3032 for accountability. Personnel performing this function shall be fully trained prior to performing this function. Personnel shall receive quarterly refresher training.

5.1.6 Environmental Standards Training: All contractor employees shall be trained in environmental standards IAW AR 200-1 and DoDI 6050.5. Contractor Personnel shall be trained within 30 days of hire and then annually thereafter.

5.1.7 Equipment Operator/Maintenance Training: All contractor employees shall be trained in safe and effective methods of operating, cleaning, and maintaining all DFAC equipment in accordance with manufacturer instructions and manuals. Contractor Personnel shall be trained within 30 days of hire and then annually thereafter.

5.1.8 Fire Evacuation Planning and Training: The contractor shall ensure that all employees are trained and drilled in the duties they are to perform in case of fire, panic, or other emergency to effect orderly exiting. All employees shall be instructed in the proper use of portable fire extinguishers and other manual fire suppression equipment where provided. The contractor will document this training IAW the USARCENT Fire Prevention Policy and the National Fire Protection Association (NFPA) 101, Safety Code.

5.2 Contingency Plan: Provide and maintain a contingency plan for continuation of performance of services under this contract should labor disputes/strikes, subcontractor defaults, terrorist acts, mobilizations/deployment, and buildup of forces occur. The written Contingency Plan shall be submitted to the Contracting Officer no later than 20 days after award of contract. The Government may require revisions to the plan prior to providing approval. This includes contingency plan for any power and water outages as an emergency operational plan. Contractor shall immediately notify Food Program Manager/Food Advisor for instructions in event of fire, flood, power outage, equipment failure or similar event that might result in the contamination/degradation of food.

5.3 Conduct of Employees: Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned shifts, or after eating, employees shall promptly depart from the food service facilities. Any contractor employee identified as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population may be removed by the COR and denied future installation access. Contractor employees shall not offer food or beverages to unauthorized person(s).

5.4 Weekly Kitchen Requisition Sheet: The United States Property and Fiscal Office (USPFO) for Kansas Purchasing & Contracting office will issue a Task order based on estimated headcount information submitted by the units utilizing the KSRTI. However, due to fluctuations in the number of soldiers attending the training center, the KSRTI On-Site Liaison for the COR will make adjustments in the headcount numbers reflected on the Task order and will provide the vendor a Weekly Kitchen Requisition Sheet with the adjusted headcount numbers no later than 72 hours prior to meal service. The vendor shall use the adjusted headcount numbers on the Weekly Kitchen Requisition Sheet to order and prepare meals. The Weekly Kitchen Requisition Sheet will also be the basis for invoicing.

5.4.1 Type of Events and Separate Ordering Processes: Below are the typical type of events that the contractor shall provide food services. Because of separate funding sources, the vendor needs to accommodate several separate task orders and will be required to invoice separately for each order. Example: Inactive Duty Training (IDT) task orders may be separate orders for each unit training at KSRTI. Additionally, Annual Training (AT) diners will be on a separate task order from IDT and deploying units will also be on another separate order.

5.4.1.1 Inactive Duty Training (IDT) Diners: Meal Service typically consists of weekend service for Saturday (Breakfast, Lunch and Dinner) and Sunday (Breakfast and Lunch) with a total of 5 meals for the weekend. The KSRTI IDT weekend typically covers one weekend a month. Other units also attend IDT at the KSRTI and will contract for meal services on a case by case basis. On occasion, units training at KSRTI for IDT will require remote site feeding at various training sites. The vendor will package the meals (i.e.: single entre meals) in food containers for pick up by the unit at the dining facility. To-Go Containers shall be provided by the vendor.

5.4.1.2 Annual Training (AT) Diners: Meal Service consists of 3 meals (Breakfast, Lunch and Dinner) per day for a specific number of consecutive days. June is typically the Annual Training period for the Officer Candidate School (OCS). Other units also attend AT at the KSRTI and will contract for meal services on a case by case basis. On occasion, units training at KSRTI for AT will require remote site feeding at various training sites. The vendor will package the meals in government furnished insulated food containers for pick up by the unit at the dining facility.

5.4.1.3 School House Soldiers: Soldiers attending training at the KSRTI will utilize meal services for 3 meals (Breakfast, Lunch, and Dinner) per day for a specific number of consecutive days. Typical schools will have about 30 students for a 2 week period and will run throughout the year.

5.4.1.4 Remote Site Feeding / LOG PACK: The contractor on occasion shall be required to prepare meals for pickup at the dining facility’s designated area. Contractor shall ensure all food containers, serving utensils, and single use items are sanitized and properly maintained IAW TRI-SERVICE FOOD SERVICE CODE. Contractor shall ensure all items required for remote feeding are assembled and ready for pick-up (pre-heated or pre-chilled) by the requested pickup time but no earlier than 30 minutes prior to pick-up time. This includes the preparation of hot and cold beverage service for remote site consumption. All insulated food containers shall be labeled with the product, time when item is placed into container, temperature, and servings. Government/Unit requestor will provide transportation and serving of the meals to the soldiers. The Government will return the soiled insulated food containers and utensils within 1.5 hours from the end of the serving period to the DFAC for the Contractor to clean/store to support the next meal service. The Contractor shall provide a sufficient number of trash bags for the meal trash when the meals are picked up. Contractor may require Unit to sign for serving utensils and other supplied serving devices.

5.4.1.5 Other Military Organizations: On occasion, military organizations, other than the Kansas Army National Guard, i.e., regular army or units deploying for active duty may train at the KSRTI and request meals under the terms of this contract. The USPFO Purchasing Office will issue a separate task order for these meals.

5.4.1.6 Other Government Entities: On occasion, other government entities (i.e., Federal, State, or Local Governments) who are approved to utilize the KSRTI for planned training events may require meals. Request, coordination, and payment for these events/meals will be made directly to the vendor from the organization. The USPFO Purchasing Office will not issue a task order for these meals and will not be responsible for payment for these meals.

5.4.1.7 Outside Business: At no time can the vendor use the government furnished facility or equipment to cater to outside organizations or conduct an outside business for profit. The government furnished facility and equipment are strictly for the use in performing the requirements of this contract and preparing meals for the entities described above that may utilize the KSRTI facilities.

5.4.1.8 Social functions: The use of Government subsistence, dining facility equipment, and dining facility staff to support social functions such as retirements, promotion, award ceremonies, religious activities (retreats and seminars), coffee calls, change of command functions, parties, prayer breakfasts, or other similar functions is prohibited. Support for such functions must be obtained from sources outside the Army Food Program.

5.4.1.9 Employee Meals: Contractor shall not charge the Government for their employee meals.

5.5 Food Storage: Food and subsistence items must be stored in pest proof containers. Food and subsistence items may not be stored in tents or soft-sided storage areas.

5.6 Food Service Equipment and Utensil Cleaning: Contractor shall clean food service equipment and utensils IAW TRI-SERVICE FOOD SERVICE CODE and TM 4-41.12. Dinnerware shall be clean and sanitized using cleaning agents and required water temperatures to ensure dinnerware is free of food, food residue, grease, soap scum, foreign matter, and any contaminate. Dishwashing shall be performed at times to prevent interference with food preparation and food serving operations and the contractor shall ensure sufficient clean and dry dinnerware is available prior to each meal period.

5.6.1 All equipment and utensils shall be clean to sight and touch to include:

5.6.1.1 Clean all non-food contact surfaces.

5.6.1.2 Clean and sanitize all food contact surfaces.

5.6.1.3 Clean/sanitize equipment and utensils as applicable using mechanical, manual or the in-place method.

5.6.1.4 Air-dry equipment and utensils after items have been cleaned and sanitized.

5.6.1.5 Protect clean and sanitized equipment and utensils from contamination between uses.

5.6.2 Fryers: Contractor shall clean all fryers IAW TRI-SERVICE FOOD SERVICE CODE. For Oil Fryers, the Oil shall be free of food particles and a strong odor upon start of cooking each day and should not cause food to smoke during the cooking process. Contractor shall dispose of used fats/cooking grease in appropriate recycling containers and is responsible for proper recycling of the used fats/cooking grease. For Air Fryers, the cooking basket and drip tray shall be free of any product buildup (a layer or coating of sauce, crumbs, or batter). Contractor shall remove buildup before cooking another batch of product. Cleaning items (brush and scraper) are supplied with the equipment. If extensive cleaning is needed, contractor shall use the supplied equipment manual for directions.

5.7 Daily Facility Maintenance and Sanitation: Contractor shall clean floors and floor coverings in all areas. Floor areas, entry mats and non-slip mats shall be visibly clean at the scheduled start of each meal period and prior to closing for the day.

5.7.1 Garbage, refuse, and grease: Contractor shall discard garbage, refuse and disposed grease within 1.5 hours following the end of each scheduled meal serving period. Contractor shall ensure grease traps are clean and free of accumulations of grease, scum, and residue prior to the first dishwashing operation of the day. Contractor shall empty and clean garbage and recycle containers throughout the meal period as necessary. Contractor shall ensure garbage cans are emptied, cleaned and new liners installed following each scheduled meal period. Recycle containers shall be cleaned after they are emptied.

5.7.2 Exhaust hoods and filters: Contractor shall ensure exhaust hoods and filters are cleaned/replaced IAW NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations. Filters shall be visibly free of food particles, grease, and oily sludge following cleaning.

5.7.3 Inspection for Grease Buildup: Contractor shall maintain/clean the exhaust system from any grease buildup due to usage as needed. The Government is responsible for ensuring inspection of the entire exhaust system for grease buildup. Inspections shall be conducted annually, based on the criteria for high volume cooking operations, with results being kept on site with a copy provided to the KSRTI Food Program Coordinator and the DCSLOG/KSARNG Food Program Manager. If the Contractor fails to maintain/clean the exhaust system and it is found to be contaminated with deposits from grease-laden vapors, the contaminated portions of the exhaust system shall be cleaned by a properly trained, qualified, and certified company or person(s) acceptable to the Government at the expense of the contractor.

5.7.4 Grease Trap and Containment Areas: Grease traps and containment areas shall be in-place and maintained as serviceable at all times. They shall be serviced and deodorized regularly to prevent grease odors and excessive buildup. Grease filters and ventilation systems shall be cleaned weekly.

5.7.5 Walls, ceilings, and doors: Walls, ceilings, and doors shall be visibly free of dust, dirt, grease, and food particles IAW TRI-SERVICE FOOD SERVICE CODE.

5.7.6 Grounds Maintenance: Contractor shall keep the grounds within fifteen feet (15') around all dumpsters utilized for food service clean looking and pest free. This includes providing spill containment and meeting all environmental concerns.

5.8 Cleaning Supplies: Contractor shall maintain adequate cleaning supplies to ensure 100% compliance with all cleaning tasks IAW this PWS. Contractor shall ensure all chemicals and cleaning supplies are properly labeled and stored at all times IAW TRI-SERVICE FOOD SERVICE CODE.

5.9 Recycling: Contractor shall be responsible for recycling any materials that can be recycled. The Government will not collect any recyclable items from the dining facility.

5.10 Integrated Pest Management Program: The Contractor shall maintain an active pest management program. The pest management program must be proactive at preventing rodent, spider, fly, roach, and other pest activities and shall be documented on a DD Form 1532-1. A copy of the form shall be retained within facilities office available for review as required.

5.10.1 Pest Reporting: The Contractor shall notify the COR and Vet/Public Health when pest (insects, rodents, etc.) or disease problems are encountered inside/outside any food service facility.

5.11 Menu Planning: Contractor shall plan menus in…